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 lord_blackfang wrote:
If it's any consolation, all swords on 8mm scale 3d prints will break too.

One thing the plastics have vs 3D prints, I'd never try to print swords that thin.

AllSeeingSkink wrote:

 TwilightSparkles wrote:

 Mr_Rose wrote:
If they’re a UK retailer it’s their job to make it good, not GW’s - they may have an upstream relationship with GW who will make them good in return but as far as you the consumer is concerned the buck stops with them and anything they say to the contrary are delaying tactics at best.

In fairness to them I emailed them Saturday afternoon and they replied within an hour , Sundays aren’t a business day. If it takes a few days to figure out something beyond “return the box for a refund then you’ll have to wait months for another one” then I’m happy to see what they come up with. Gw does actually now specify that if you didn’t buy direct then contact the seller.

GW in the past used to replace stuff regardless of where I bought it from, now they ask you to go through the seller. It's within their right to do that, but it was nice when they just dealt with it themselves. The plastic all comes from the same place and goes through GW's office (in or near Sydney from memory).

I haven't received my box (in Australia and still waiting for release day) but given the box has a lot of space, the nature of the small delicate models, and that they've probably been repacked at some point, hardly a surprise it has a lot of damage. Some of the earlier AI boxes also weren't completely full so they used those packing air bag thingos to fill the space and stop things rattling around, but from the unboxings I've seen, they didn't include anything similar in the LI box.

I seem to have had more damage and missing parts in recent years than I used to have, perhaps because the models in general are more complex than they used to be.

GW are also doing a lot more thin casting then they used too. Old models were pretty robust and simple in pose, whilst today you've a lot of much finer detailing going on which can increase the risk factor to damage

And I think they've also suffered a lot from ebay stores and the like selling damaged stock to customers who then have problem models that they request replacement parts from GW from; which means GW might be replacing the same kit several times to different customers and such. I think its enough of an issue that they now want you to go through the original store you buy from, which likely helps GW track since only their official traders could go through that avenue.

Are there any hints yet on the separate release for the Sicarans?

 Flinty wrote:
Are there any hints yet on the separate release for the Sicarans?

Nothing on when they will be out yet, but the next release slot would be January 13th which will likely be taken by Kill Team. We might get the rest of the LI stuff together with that.
For the contents its likely it will be two boxes of 4x Sicarans and 6x Predators instead of one box with 2x Sicarans and 3x Predators as the instructions in the starter box talk about 4x and 6x respectively

Did anyone’s who pre-order included cards get their orders yet?

It's also "easier" for GW to tell you to talk with your Local Store and wait another months for replacement than just send you replacement parts...

Let's see what I get as answer to my request...

RazorEdge wrote:
It's also "easier" for GW to tell you to talk with your Local Store and wait another months for replacement than just send you replacement parts...

I don't think it's much easier, they still have to package the thing and send it off, the only thing it saves them is maybe they throw it in with an existing order rather than having to send it separately.

That said, when I was missing a Gaunt arm from my Leviathan set, it took maybe a week for it to arrive from the online store I bought it from.

 Manchu wrote:
Did anyone’s who pre-order included cards get their orders yet?

Yes, got them on Saturday

Cool, thanks for letting me know. Have not received anything and I was wondering if that could be why.

There already seems to be an inconsistency between rulebook, cards, and digital rulebook (photo from one of the facebook groups):



Legion aerial assault in physical rulebook has mandatory slots: HQ, support, 2x core, whereas in cards and digital it is: HQ, support, core, vanguard.

Kretualdo wrote:
There already seems to be an inconsistency between rulebook, cards, and digital rulebook (photo from one of the facebook groups):

Legion aerial assault in physical rulebook has mandatory slots: HQ, support, 2x core, whereas in cards and digital it is: HQ, support, core, vanguard.

Since the book also has that Heavy Bolter mistype on the Night Lord legion rules page that should be on the previous page under Imperial Fists which is fixed on the digital version I would trust whatever is the digital version more. And if that is the same as the cards even more likely to be the true version.

But that also means you can't actually field the Aerial Assault for now as marines don't have any vanguard slots in the book so maybe the physical version is correct after all?
Could also be that the formation will be changed in an expansion book when marines get their vanguard models and that got mixed up?

Classic GW, they postpone the launch to redo the rulebook and even then it ships already outdated

Sorry, already posted!

Which one?

Concerning damage to minis in the box - could it be that this game packs a full-sized rulebook in the box?

 tauist wrote:
Classic GW, they postpone the launch to redo the rulebook and even then it ships already outdated

They fixed the issue that caused the delay.

But if they had wanted to spend further work that would delay it further.

It's not like GW can send order for reprint, continue work on proof reading and then have those insterted to already ordered and in print process books...

 schoon wrote:
Concerning damage to minis in the box - could it be that this game packs a full-sized rulebook in the box?

It wouldn't be just because there is a full size book in there as other boxes like Leviathan or Dominion also had books in there. But its certainly possible they shouldn't have just copied how they packaged those for LI minis as these need more care to not break.
But still doesn't explain the missing bases

 schoon wrote:
Concerning damage to minis in the box - could it be that this game packs a full-sized rulebook in the box?

Yes? Just like 40k, AOS etc boxes did.

Inaccurate sizing or maybe the whole process of unpacking boxes, taking books out, putting new books in caused damage. Usually box is packed once and not touched after that. Now they had to redo it manually.


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 Matrindur wrote:

But still doesn't explain the missing bases

Well those are pretty frequent anyway. Well how frequent can't say but I have had several myself. Can't believe I'm only one.

How many 'infantry' (the small bases) should there be?

VAYASEN wrote:
How many 'infantry' (the small bases) should there be?

I think it's 48 - 22 for Marines & 26 for Solar.

beast_gts wrote:

VAYASEN wrote:
How many 'infantry' (the small bases) should there be?

I think it's 48 - 22 for Marines & 26 for Solar.

49 in my box (plus the 2 titan bases)

Hmm.

So, transporting armies to a game.

This has never come up for me with Epic Scale, as we always played at my home. But now of course I’ll need something.

Given how inherently fragile the models are, does anyone have a suggested solution? I’m thinking magnetic trays are the best way forward, but not sure which case or bag would allow me to take full advantage of the lack of height to the models.

you can magnetize plano boxes or the like, to great effect.

 Mad Doc Grotsnik wrote:
Hmm.

So, transporting armies to a game.

This has never come up for me with Epic Scale, as we always played at my home. But now of course I’ll need something.

Given how inherently fragile the models are, does anyone have a suggested solution? I’m thinking magnetic trays are the best way forward, but not sure which case or bag would allow me to take full advantage of the lack of height to the models.

Plastic tackle boxes or those stackable tool organisers are pretty commonly used for Epic scale stuff. Somewhere like B&Q or Homebase will have several options.

I was pleased to see the new bases have just enough room to fit a 1mm disc magnet too.

The order I put in to my FLGS was there one saturday.

My order to GW hasn't shipped yet.

My online order to another shop also has not shipped yet.

XD loving the consistency, but there is a reason I spread my orders out

AllSeeingSkink wrote:

 lord_blackfang wrote:
If it's any consolation, all swords on 8mm scale 3d prints will break too.

One thing the plastics have vs 3D prints, I'd never try to print swords that thin.

The "ABS like" resin works nicely here, have some swords on Terminator Sergeants, printed fine, very thin, also flexible, they have so far managed to survive the perilous trip from the cellar to the painting desk, survived painting and have survived a cat deciding "play toy!" and batting the lot to the floor

they will of course break the first game they have


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 Mad Doc Grotsnik wrote:
Hmm.

So, transporting armies to a game.

This has never come up for me with Epic Scale, as we always played at my home. But now of course I’ll need something.

Given how inherently fragile the models are, does anyone have a suggested solution? I’m thinking magnetic trays are the best way forward, but not sure which case or bag would allow me to take full advantage of the lack of height to the models.

think with magnetic trays there is a not inconsiderable risk of pulling models off at the ankles

plan here, so far anyway, is a Really Useful Box, 4l size, lined with bubble wrap, vehicles go in first, bubble wrap over, then infantry, then more bubble wrap.

its not idea but since the rulebook is considerably heavier and the whole army will fit in one box, plus another for titans & some terrain, and all the counters will be lobbed in a baggie in that second box think it will work

other option is one of the boxes from the likes of hobby craft with compartments, figure a few infantry bases together won't rattle too much, main risk of damage is infantry and larger tanks in the same bit rattling about


Automatically Appended Next Post:
Also for me, if the book and the cards differ I'd say the rulebook, and any associated errata for it, are "the rules" and cards are secondary as "optional"

nice to see the usual standards of proof reading and quality are maintained, and glad I didn't even try to get the cards now

leopard wrote:

AllSeeingSkink wrote:

 lord_blackfang wrote:
If it's any consolation, all swords on 8mm scale 3d prints will break too.

One thing the plastics have vs 3D prints, I'd never try to print swords that thin.

The "ABS like" resin works nicely here, have some swords on Terminator Sergeants, printed fine, very thin, also flexible, they have so far managed to survive the perilous trip from the cellar to the painting desk, survived painting and have survived a cat deciding "play toy!" and batting the lot to the floor

they will of course break the first game they have

I haven't tried any tougher resins. Though Anycubic were claiming their "+" versions of resins were tougher, haven't really tested them for strength though.

think with magnetic trays there is a not inconsiderable risk of pulling models off at the ankles

My plan was to put steel washers under their bases then use discrete magnets in a box (rather than a magnetic sheet) so that the models stand slightly above the surface and they can be pried up by the bases rather than pulling from an individual model.

AllSeeingSkink wrote:
I haven't tried any tougher resins. Though Anycubic were claiming their "+" versions of resins were tougher, haven't really tested them for strength though.

It's marginally better, like maybe a 20% shift towards ABS-like. Not enough for epic scale. Real ABS-like should work okay most of the time.

So long as you slide them off by the base, and don’t use a high…strength(?) magnet should be OK? Like, fridge magnet strength.

thinking about it I do have some magnetic sheets from Amazon that can, just about, hold their own weight to stick themselves to a fridge

sort of magnetic but you need sensitive equipment to tell strength, they could be good for this

the ABS-like resin is nice as there is some flex to it, I do have other "normal" resins, far to brittle, so far with the ABS-like I've only had one breakage, a single T'au fire warrior snapped at the ankle

well will remember those who fell in battle

RazorEdge wrote:
It's also "easier" for GW to tell you to talk with your Local Store and wait another months for replacement than just send you replacement parts...

Let's see what I get as answer to my request...

.

I think the easier part is that because its a store with a trade account, GW staff don't have to spend time researching if the store that sold a product to a customer is a legitimate trader or if its reselling kits. Or if the store even exists as a store itself and isn't just a random secondhand sale. There's a few ebay "stores" that appear like a store but are just secondhand garage traders (ergo its not got a trade account with GW).


Sadly its likely a result of years of growing abuse of GW's very generous and effective customer service.

It could also be that Gw has cut down on the number of customer service staff relative to their market growth; so its easier to handle replacements coming through a trading account than individual coming through Gw's customer service system.

Heck it could also be linked to GW's warehousing problems. Perhaps those random replacements are becoming a problem for the system to cope with along with its other issues; so again going through trade accounts might make it easier