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Yeah I've seen AI try to be used for customer service and even on a really limited data set its a nightmare. It will make things up; get the wrong idea; give totally missleading or false information. You basically need to have a user to monitor and filter all of its responses to make it work.

It has uses, but managers have to realise its a glorified copy-paste machine rather than and actual thinking AI system that can interpret, comprehend and deduct answers from core information.

Honestly I think its best use is as an aid for already skilled workers to speed up work progress rather than to replace them.

thevintagegm wrote:

I work middle management in the Customer Service/Call Center industry among medium and larger companies... and chat with a lot of others in the business.

Brother!

Right now, "Generative" AIs best use case is probably as an internal facing tool to help prompt agents on Policy and Procedure. Everything else it is far too rickety for.

However, like all technology it will only improve because the potential for big savings is too huge to NOT invest a ton of money and time into. We are all stuck in a Prisoner's Dilemma and getting the world no one really wants.

 Overread wrote:
It has uses, but managers have to realise its a glorified copy-paste machine rather than and actual thinking AI system that can interpret, comprehend and deduct answers from core information.

As if genuine human stupidity isn't bad enough, the suits want people to use Artificial Stupidity as well...

Glorified copy-paste thinking is exactly what the suits love! I should know! I am one!

The Spambots on my blog posts are getting so much better than they use to be.

Check out this spam that was on my review of Stargrave:

It’s awesome that you’ve got your hands on Stargrave! The excitement around it seems well-deserved, especially with Joseph McCullough’s reputation for creating engaging, tactical skirmish games like Frostgrave. It’s always a bit of a delay when waiting for physical copies, but there’s something special about holding a hard copy book, especially for a game that has so much anticipation behind it.

Given the success of the Frostgrave line, I can imagine Stargrave builds on those familiar mechanics while offering new layers of space-faring excitement. The blend of sci-fi with skirmish combat seems like it could provide hours of engaging gameplay.

If you’re enjoying strategy and tactical thinking in games like Stargrave, you might like <Removed as the Spam part> . It’s a mobile strategy game that’s perfect for quick tactical sessions and gives you the chance to hone your decision-making skills while you await your next big gaming session!

I mean..... that post almost seemed relevant to the initial post. You can tell it took what I wrote, and spit out a response based on it, and then tucked that last paragraph in. They big give-away (other than that last paragraph) is that Stargrave is not a new game system at all! It is a few years past the post at this point with several expansions behind it now too.

Still, so much better than spam use to be. Sometimes, I have to read a comment more than once before I spam block it.

I'm just waiting for the dark times, when people start producing "bot trolls."

We've already got AI bots and AI anti-bots hashing it out.

The next fun one is someone getting AI to generate a fancy email based on a summary, and the reciever getting AI to turn the fancy email into a summary, with neither party seeing the actual email that gets sent, consuming huge resources to make everything worse. Great stuff!

 Lathe Biosas wrote:
I'm just waiting for the dark times, when people start producing "bot trolls."

Already out there, fiddling in politics with outright lies for the overly credulous.

And now it's going to get much, much worse....

https://www.bbc.co.uk/news/articles/cly74mpy8klo

We’re doomed.

As a species, we’re doomed.

 Mad Doc Grotsnik wrote:
We’re doomed.

As a species, we’re doomed.

Oh, we were doomed way before that.

https://www.cnbc.com/2024/01/16/openai-quietly-removes-ban-on-military-use-of-its-ai-tools.html

 Mad Doc Grotsnik wrote:
We’re doomed.

As a species, we’re doomed.

This is a bit of a good news, bad news situation. The bad news is, yes we are. Good news, thanks to the heat death of the universe literally everything is doomed, so we don't have to feel especially stupid.

 Geifer wrote:

 Mad Doc Grotsnik wrote:
We’re doomed.

As a species, we’re doomed.

This is a bit of a good news, bad news situation. The bad news is, yes we are. Good news, thanks to the heat death of the universe literally everything is doomed, so we don't have to feel especially stupid.

The problem is the heat-death of the universe is only a theory that we had - it could be totally wrong.

 Overread wrote:

 Geifer wrote:

 Mad Doc Grotsnik wrote:
We’re doomed.

As a species, we’re doomed.

This is a bit of a good news, bad news situation. The bad news is, yes we are. Good news, thanks to the heat death of the universe literally everything is doomed, so we don't have to feel especially stupid.

The problem is the heat-death of the universe is only a theory that we had - it could be totally wrong.

This is a bit of a good news, bad news situation. The bad news is, we might be totally wrong about it. Good news, since we're doomed as a species we won't be around to feel stupid about it.

The post truth world sucks.

Were governments honest before now? Not really, no. But outrageous liars didn’t tend to prosper. And I’m not naive enough to believe some secrets are there to be kept, and some are proper dirty “you did what to your own populace” secrets which should be exposed.

But now? It’s whichever cretin can shout their rubbish loudest, and in keeping with the Gish Gallop, as frequently and in as much variety as possible.

Take vaccines. There have been dodgy ones, that’s true. And at least historically vaccine injuries aren’t entirely make believe. But the recent round, lead by discredited quack Mr* Andrew Wakefield is all bunkum. And those who cleave to Mr* Wakefield’s study are so dumb, they don’t realise he concluded that one, very specific vaccine (the combined MMR) had a link to autism (it didn’t). And instead recommended separate jabs for that. Jabs which, as it ‘appens, Mr* Wakefield had recently patented. Of course that wasn’t disclosed in his “study”.

So even if his report was solid (and for clarity, it wasn’t, at all. Such as tiny study group of 12 children, all of whom just happened to be clients of the lawyer who paid Mr* Wakefield to produce the report), IT DIDN’T CONCLUDE WHAT YOU CLAIM IT CONCLUDED YOU DOLTS.

*Not a Doctor anymore, thankfully. Struck off due to this fraud.

The problem is it gained a cult following. It's much like how that one book about "alpha wolves" also got a cult following even though the same scientist disproved his own theory later.

It's very hard to get people to change their minds and there's enough people who distrust any form of organised government. Sadly the Pandemic also revealed to many that there's a lot of very rich people with either daft ideas or vested interest in promoting anti-vax approaches.


Heck look at Flat Earth Theory - one huge chunk of it is basically founded on the idea that "scientists and the government and THEM" Want to control us "because of reasons" and thus invented the globular earth theory. Because by doing that they can raise US taxes under the guise of NASA....

Because logically a multi-national conspiracy the world over is the only way for the US Government to raise its taxes ...

 Overread wrote:
Heck look at Flat Earth Theory - one huge chunk of it is basically founded on the idea that "scientists and the government and THEM" Want to control us "because of reasons" and thus invented the globular earth theory. Because by doing that they can raise our taxes under the guise of NASA....

I'm still amused by the idea that, at one point, the Flat Earth Society website is meant to have claimed it had members all over the globe...

 Overread wrote:
The problem is it gained a cult following. It's much like how that one book about "alpha wolves" also got a cult following even though the same scientist disproved his own theory later.

In this case, it's because people - for reasons I've never been made clear on - decided to trust the Singled Out Girl instead of actual fething doctors.


Automatically Appended Next Post:

MarkNorfolk wrote:
And now it's going to get much, much worse....

https://www.bbc.co.uk/news/articles/cly74mpy8klo

...even worse: https://www.cnn.com/2025/01/07/tech/meta-hateful-conduct-policy-update-fact-check/index.html

Zuck basically declared 'open season' on me, so I'm pretty much out, now.

 BorderCountess wrote:
[

...even worse: https://www.cnn.com/2025/01/07/tech/meta-hateful-conduct-policy-update-fact-check/index.html

Zuck basically declared 'open season' on me, so I'm pretty much out, now.

That really sucks. I'm sorry that they're doing this to you.

Hopefully, people will vote with their wallets and move elsewhere.

 Lathe Biosas wrote:

 BorderCountess wrote:
[

...even worse: https://www.cnn.com/2025/01/07/tech/meta-hateful-conduct-policy-update-fact-check/index.html

Zuck basically declared 'open season' on me, so I'm pretty much out, now.

That really sucks. I'm sorry that they're doing this to you.

Hopefully, people will vote with their wallets and move elsewhere.

Ironically, 'voting with their wallets' is apparently what got us into this mess.

 BorderCountess wrote:
https://www.cnn.com/2025/01/07/tech/meta-hateful-conduct-policy-update-fact-check/index.html

The systems will now be focused only on extreme violations such as child sexual exploitation and terrorism.

Sounds good to me.

 nels1031 wrote:

 BorderCountess wrote:
https://www.cnn.com/2025/01/07/tech/meta-hateful-conduct-policy-update-fact-check/index.html

The systems will now be focused only on extreme violations such as child sexual exploitation and terrorism.

Sounds good to me.

That doesn't read to me as "We need to and are putting more efforts towards very serious matters."
That reads to me as "We don't care about people being terrible unless it literally gets us into legal trouble, so we're cutting corners and ignorign things that should be addressed."

Reads to me like Zuckerburg is a coward.

 Dysartes wrote:
Reads to me like Zuckerburg is a coward.

That too, yeah.

It's utterly bizarre to me (though sadly not much of a shock) that facts are apparently political now. Like, I get that there are grey areas and you can manipulate and massage how you present certain data to make your point appear stronger, but at the end of the day the idea that someone simply checking whether a thing that was said is correct can be political just shows how idiotic the modern world has become. Flat earth was mentioned earlier, for example. That's not a "two sides" kind of thing. Flerfers are just wrong - demonstrably and obviously wrong. Telling them that isn't pandering to "the establishment" and it's not a political statement. The idea that facts can change to suit your political or religious leanings is moronic.

The cowardice on display from the tech companies is staggering. The change to the hate speech policy is also likely to accelerate the already rapid decline of FB, as is currently happening on Twitter, so I guess that's a good thing. Pretty gakky way of achieving it though.

Slipspace wrote:
It's utterly bizarre to me (though sadly not much of a shock) that facts are apparently political now. Like, I get that there are grey areas and you can manipulate and massage how you present certain data to make your point appear stronger, but at the end of the day the idea that someone simply checking whether a thing that was said is correct can be political just shows how idiotic the modern world has become. Flat earth was mentioned earlier, for example. That's not a "two sides" kind of thing. Flerfers are just wrong - demonstrably and obviously wrong. Telling them that isn't pandering to "the establishment" and it's not a political statement. The idea that facts can change to suit your political or religious leanings is moronic.

The cowardice on display from the tech companies is staggering. The change to the hate speech policy is also likely to accelerate the already rapid decline of FB, as is currently happening on Twitter, so I guess that's a good thing. Pretty gakky way of achieving it though.

because the honest truth is, Fact has a certain well, Bias to them, alot of things are are true are what the left wing believes and expouses.
so if you make "Facts" political, suddenly things beceome up to interpretation.


Automatically Appended Next Post:
anf yeah.
Instagram has become mainly just Memes and softcore porn.

While Facebook is softcore and memes.
Most of the people i wanted to keep track of from high school or college stopped using it, or it actively makes me angrier reading it(HOW DARE THEY GET A BETTER LIFE)
so facebook lost its lustre to me
im thinking of coming back to forums

I have trouble believing Facebook ever had fact checking, tbh.


I have gotten a laugh out of the "Mark Zuckerberg, founder of Facebook, known pedophile and chronic masturbator dead at 63 of auo-erotic asphyxiation" type of posts popping up all over the internet.

 Ahtman wrote:
I have trouble believing Facebook ever had fact checking, tbh.

Are you questioning the professional censors on the veracity of "their truth"?!? Ban for you! This is a good change for facebook as long as they implement a way to simply self censor topics via the category of posts; I'd prefer not to have politics on my feed there at all and not just one side of the debate. For every person who isn't happy about this change, I suspect there others who were disgusted by the very biased moderation they implemented since 2016's mental break and excerbated by 2020's event of an unspecificed nature from an unknown origin.

It’s more general conspiracy theory guff.

5g Am Lasor Kill Grid. It are am cook yur kids in tehir bed!

Vaccine am evul

*Insert political target* am eat babby

Climate Change doesn’t do a reel\

Flat Erf

Moon am projekshun

Bill Gates am track yoo

Replacement Theory

And so on and so forth. And that’s before we get on to medical woo. Such as “stuff this crystal (only $999.99*) up yer bum and be cured of all cancer!” type rubbish. Like “Miracle Mineral Solution” which most definitely isn’t just bleach and definitely does cure autism, honest, only $299.99 per thrice daily enema dose!

*per week, paid ahead in easy monthly instalments.

 warboss wrote:

 Ahtman wrote:
I have trouble believing Facebook ever had fact checking, tbh.

Are you questioning the professional censors on the veracity of "their truth"?!? Ban for you! This is a good change for facebook as long as they implement a way to simply self censor topics via the category of posts; I'd prefer not to have politics on my feed there at all and not just one side of the debate. For every person who isn't happy about this change, I suspect there others who were disgusted by the very biased moderation they implemented since 2016's mental break and excerbated by 2020's event of an unspecificed nature from an unknown origin.

Given how well their "I don't want to see this, but I do want to see that" system worked before (hint, it definitely didn't) I wouldn't hold my breath

And, tbf, their "moderation" has been trash for at least 10+ years. I recall when I was still in college, perhaps even before I left the military, I was scrolling one evening, and saw a genuine, honest to god dog fighting ring being advertised in a post. So, I reported it, and made a note of the page. The next day, scrolling, and boom, there's the same thing. So I report it. 3rd day, I get notification "the thing you reported did not go against community standards", so I request a review. By the end of it, I had probably 10 days worth of fresh reports, plus all the automated responses and requests for review going. After 2 weeks, I finally got an obviously human reply, and they FINALLY took down not just offensive, but outright illegal stuff. Their systems have been pathetic from the get go.