Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you: No adverts like this in the forums anymore. Times and dates in your local timezone. Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance. Email notifications for threads you want to watch closely. Being a part of the oldest wargaming community on the net. If you are already a member then feel free to login now.

Only Mantic

I emailed them 2 months ago when they lost my KOW2 pledge and weren't responding to emails asking for a refund on my warpath KS. When they responded they said that they would do the refund minus the 10% even though at the time it was still within a couple weeks of the close of the project (30 day window for full refund), I told them to forget it and keep my pledge so I would get the rules and NOT do the refund. That was 6 plus weeks ago. They emailed me today that they refunded my pledge . Wonder if I can late pledge now just the $1 for the rules.

Thanks Mantic, you guys know how to respond quickly to customer service issues.

They're certainly becoming quite the hot mess.

I'm done with their kickstarters. They're going down the tubes quicker than Mario.

 Theophony wrote:
Only Mantic

I emailed them 2 months ago when they lost my KOW2 pledge and weren't responding to emails asking for a refund on my warpath KS. When they responded they said that they would do the refund minus the 10% even though at the time it was still within a couple weeks of the close of the project (30 day window for full refund), I told them to forget it and keep my pledge so I would get the rules and NOT do the refund. That was 6 plus weeks ago. They emailed me today that they refunded my pledge . Wonder if I can late pledge now just the $1 for the rules.

Thanks Mantic, you guys know how to respond quickly to customer service issues.

Hey, I'm still missing half of my DBX pledge and wound up with the KOW rulebooks and freebies without even pledging for them.

 Alex C wrote:
They're certainly becoming quite the hot mess.

I'm done with their kickstarters. They're going down the tubes quicker than Mario.

You say that, but then I've just received the new Zombiecide which has delivered everything; price, quality, and actually released before it was meant to be. Sudden postage sent email and then it was here.

Although that seems to be the exception rather than the rule. The thing I've learnt from AvP though is that you have to try and just forget about it until it gets there (not easy I know! Helps when you have a painting queue that would stretch to the moon and back 4 times to go through in the meantime..)

 Pacific wrote:

 Alex C wrote:
They're certainly becoming quite the hot mess.

I'm done with their kickstarters. They're going down the tubes quicker than Mario.

You say that, but then I've just received the new Zombiecide which has delivered everything; price, quality, and actually released before it was meant to be. Sudden postage sent email and then it was here.

Although that seems to be the exception rather than the rule. The thing I've learnt from AvP though is that you have to try and just forget about it until it gets there (not easy I know! Helps when you have a painting queue that would stretch to the moon and back 4 times to go through in the meantime..)

I just got my Black Plague core box as well, but I think they were trying to lighten their final load and get some good cheer as well. It was always scheduled to ship in December 2015. All the unlocks and expansions are shipping once they are done with them which won't be till after Chinese New Year, but they sent one core box to everyone to have under the tree for Christmas. If you ordered more than one core box though you only got the one set. That was great on CMONs behalf, and they are not charging more for a split shipping (though this could be the reason for the insanely high shipping some areas of the world saw(tinfoil hat talking there). Either way Mantic is a sorry bunch that doesn't know wether they are coming or going. Good rules....but such a poor customer service bunch. At this point the poor guy (Rich) in charge of their service and Kickstarter info, just looks like the buddy from high school that they gave the job to because he was on hard times. He has called people liars in the comment section of the Kickstarter, told me in particular that he personally mailed out my package on xxxx date, then went on vacation the next day, only for his temporary replacement to the following Monday email me to say he sent out my package. I got the package the other guy sent, but still waiting on rich's package.

 Pacific wrote:

 Alex C wrote:
They're certainly becoming quite the hot mess.

I'm done with their kickstarters. They're going down the tubes quicker than Mario.

You say that, but then I've just received the new Zombiecide which has delivered everything; price, quality, and actually released before it was meant to be. Sudden postage sent email and then it was here.

Although that seems to be the exception rather than the rule. The thing I've learnt from AvP though is that you have to try and just forget about it until it gets there (not easy I know! Helps when you have a painting queue that would stretch to the moon and back 4 times to go through in the meantime..)

I just got Black Plague too and it is indeed very nice, but that's CMON, not Mantic. CMON tends to deliver a professional product and getting increasingly better at it. Mantic not so much.

Rich called people liars? Where?

 BobtheInquisitor wrote:
Rich called people liars? Where?

I've not seen the specific instance but there's a user called Chris (IIRC) who posts frequently on the KoW KS comments about Rich calling him a liar.

privateer4hire wrote:

 BobtheInquisitor wrote:
Rich called people liars? Where?

I've not seen the specific instance but there's a user called Chris (IIRC) who posts frequently on the KoW KS comments about Rich calling him a liar.

Not sure I'd put too much credence in what that guy says, he seems like somewhat of a drama queen, ranting to anyone who'll listen. I'd be willing to wager Rich told him that something he said wasn't true, to which the guy responded in the classic move of "are you calling me a liar?" and all that sort of nonsense. From what I've seen, he's been throwing all sorts of accusations around, so I wouldn't be surprised if he's been told that some of the things he's saying simply aren't true.

 BobtheInquisitor wrote:
Rich called people liars? Where?

There's a guy in the comment section who also never recieved his base pledge (I think his name is Chris), he and a group had ordered together, but something happened with the pledge manager. Chris wrote to Rich and was told he would get his stuff, then radio silence. Chris asked again and was blown off by rich, and went to the next level. The higher up person looked into it and chris provided the documentation for it and was waiting for an answer, that never came so he got more vocal and RIch called him a flat-out liar in the comments section. THat happened at the time that rich told me he was shipping my package....which he didn't and his vacation covering person did . So I guess it takes a liar to spot a liar. A few weeks later is when Mantic realized their excellent pledge manager ate/lost (they don't like anyone saying that it was lost ) over 100 (might be 200 I cannot remember, but it is said in a recent update) pledge manager base pledges. basically they charged them for the goods, but when the numbers were ported over to the main ordering sheet for them to order product the base pledge levels never made it. THats why some people got their add-ons, but never the pledge level goods. THey were working on filling those, but because the computer didn't switch those numbers over they didn't order enough goods. Why they cannot just pay to use the pledgemanager that most companies use to solve that problem is beyond me.

Deadzone RC has finished its work on an official v1.5 release, and a new update of rules + army lists ready for public release has been sent to mantic for approval and release by them.

Good to hear it SS, hopefully everything shakes out well in the end.

 Theophony wrote:

 BobtheInquisitor wrote:
Rich called people liars? Where?

There's a guy in the comment section who also never recieved his base pledge (I think his name is Chris), he and a group had ordered together, but something happened with the pledge manager. Chris wrote to Rich and was told he would get his stuff, then radio silence. Chris asked again and was blown off by rich, and went to the next level. The higher up person looked into it and chris provided the documentation for it and was waiting for an answer, that never came so he got more vocal and RIch called him a flat-out liar in the comments section. THat happened at the time that rich told me he was shipping my package....which he didn't and his vacation covering person did . So I guess it takes a liar to spot a liar. A few weeks later is when Mantic realized their excellent pledge manager ate/lost (they don't like anyone saying that it was lost ) over 100 (might be 200 I cannot remember, but it is said in a recent update) pledge manager base pledges. basically they charged them for the goods, but when the numbers were ported over to the main ordering sheet for them to order product the base pledge levels never made it. THats why some people got their add-ons, but never the pledge level goods. THey were working on filling those, but because the computer didn't switch those numbers over they didn't order enough goods. Why they cannot just pay to use the pledgemanager that most companies use to solve that problem is beyond me.

I had the exact same thing happen to me involving Rich leaving for vacation and finding that out from Dave. Still have no idea if they even sent me the KOW wave 1 stuff. I'll sort it out in January, I guess. I also have a feeling they lost some of my info based on Rich's "who are you and what did you order?" response email from two or three months back.

The wait is over! We've now begun sending out invites to the Pledge Manager for Warpath.

You must complete the Warpath Pledgemanager by 11:59pm GMT Monday 29th February 2016 if you want your pledge.

We have already invited the Early Bird Advanced Warfare backers first and will be keeping a close eye on the feedback before we release it to any other groups.

Please allow 24 hours for your invite to arrive.

NEW PREVIEW: Work In Progress GCPS Trooper





NEW PREVIEW: Plague Murderbirds



NEW PREVIEW: Subject 901

A tad chunky, but overall very nice.

Wow! Those look great.

I suddenly need the murder birds

Anyone know what material the birds are supposed to be? If its anything but metal, Id be sorely tempted... (hell, even in metal they wouldnt be bad, Id just be concerned with tipping.<.< )

I was just about to ask that too!

Are the GCPD and Muderbirds 'hard plastic'?

GCPS troops HiPS

Murder Birds metal but would be a prime candidate to change to PVC

If we hit this stretch goal, we will produce a mixed set of 5 metal 3rd and 2nd Generation Murderbirds. The Murderbird Swarm will be available for you to add-on for $15.

On a side note I've updated the OP to make things easier to find.

 Alpharius wrote:
I was just about to ask that too!

Are the GCPD and Muderbirds 'hard plastic'?

GCPS are set to be hard plastic. No word yet if we will be pampered again by having our sprues pre-clipped.

Murderbirds were set to be metal in the kickstarter, but given the combination of the DZ:I updates about moving away from resin/metal and the large number of resin/metal kits in the Warpath kickstarter I would honestly be shocked if they don't end up in the new boardgame plastic.

GCPS troops look good BUT I hope they make enough helmeted heads on the sprue.
#ihatepaintingfaces
:-)

Those all look sweet.

Well I'll be, the GCPS actually look good. Hell, they are even close to the artwork. I actually like them. Unfortunately, this means I'll have to put my faith in Mantic that they'll get my order right and actually send it to me.

I need those birds. Nothing quite like it out there, unlike pretty much everything else Mantic makes. I wonder how big they are?


Automatically Appended Next Post:
I need those birds. Nothing quite like it out there, unlike pretty much everything else Mantic makes. I wonder how big they are?

Fair is fair Barzam. I think I need some too... At least the PM is open past my birthday, and I'll almost be back working by then... Glad it's open for a couple of months

 kestral wrote:
I need those birds. Nothing quite like it out there, unlike pretty much everything else Mantic makes. I wonder how big they are?

Zombicide Crowz make a good alternative with the bonus of being cheap and plentiful.

I know they look nice, but between Mantic CS and the fact I bought more sedition wars sets dirt cheap I think I'm passing on the corporation guys. And I'll go the zombicide route for murderbirds so I can use them for both games.

GCPS look great!
I mean, they're no medge epirians...

Troopers are looking great. I was in for them in the KS but had to drop at the last minute thanks to bills :( Will definitely pick some up when they're available though.