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Made in us
Been Around the Block



Orlando, FL

Does anyone know if Hasslefree has a US distributor? I really want a Harby Hellboy-style fist, but I don't want to pay shipping from UK for just one model.

Jonathan 
   
Made in gb
Regular Dakkanaut




Lincoln, UK

jmw23 wrote:
Does anyone know if Hasslefree has a US distributor? I really want a Harby Hellboy-style fist, but I don't want to pay shipping from UK for just one model.


PM'd you sir
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

Anybody know how or where to get in touch with them with regards to miscasts and sorting out a replacement?

My Rae came in today, but she's missing part of her arm.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in au
[MOD]
Cutting stuff up and bunging it back together in new and interesting ways.






Under the couch

I'd go through the Contact link on their website.

   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

I checked there and all I saw was an email address for the admin.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
Regular Dakkanaut





 BrookM wrote:
I checked there and all I saw was an email address for the admin.


Arty will pick up email sent to the admin account. He's the one you will need to contact about any issues.

   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

Okay, thanks lads, I'm writing them an email right now.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
FOW Player




HF Minis Office

 BrookM wrote:
Okay, thanks lads, I'm writing them an email right now.


Writing me a pm is better in the run up to Salute, I can deal with it on the fly then

Edit: Oh, you already said your issue up there. Yeah course we can fix that. Just PM me here and I'll sort it for ya.

This message was edited 1 time. Last update was at 2017/04/15 21:14:48


 
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

Righto, PM sent. I can certainly understand the run up to Salute being a busy one, most of the UK companies attending are locking down at the moment.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
FOW Player




HF Minis Office

 BrookM wrote:
Righto, PM sent. I can certainly understand the run up to Salute being a busy one, most of the UK companies attending are locking down at the moment.


Did this get sorted?
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

 Artemis Black wrote:
 BrookM wrote:
Righto, PM sent. I can certainly understand the run up to Salute being a busy one, most of the UK companies attending are locking down at the moment.


Did this get sorted?
Nothing has popped up yet.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
FOW Player




HF Minis Office

 BrookM wrote:
 Artemis Black wrote:
 BrookM wrote:
Righto, PM sent. I can certainly understand the run up to Salute being a busy one, most of the UK companies attending are locking down at the moment.


Did this get sorted?
Nothing has popped up yet.


Hmm, it was definitely sent. I'll check on it when back at work.
   
Made in gb
FOW Player




HF Minis Office

I am just gonna say here myself this was sorted, apparently BrookM is too shy

It'll also remind me I need to update this thread later with all new pretty pics!
   
Made in se
Executing Exarch






Every time I get a newsletter with new metal releases I just want all the models.
   
Made in gb
Regular Dakkanaut





I think I bought most if the new releases at Salute. I'm still kicking myself for not picking up some of the others.

   
Made in au
Veteran Inquisitorial Tyranid Xenokiller




Down Under

Hey Artemis, could I get a heads up what the likelihood that Hasslefree are going to get any restocks on the Modern Trooper parts? They have been out of stock for aaaaaaaages.

Specifically the Mongrel Heads. I have sent a couple of messages via facebook (well 2 over the past year or so, don't want to look pushy) but haven't had any response.

Cheers in advance.

Glory is fleeting. Obscurity is forever.




 
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

 Artemis Black wrote:
I am just gonna say here myself this was sorted, apparently BrookM is too shy
Many apologies, I thought I had updated here as well.

But everything has been resolved good and proper.

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in gb
Death-Dealing Devastator





Liverpool!

I ordered something on 26/04 - appreciating that there was Salute and a Bank Holiday but I still haven't had a dispatch email. Is there a significant backlog at all?

"We are the Red Sorcerers of Prospero, damned in the eyes of our fellows, and this is to be how our story ends, in betrayal and bloodshed. No...you may find it nobler to suffer your fate, but I will take arms against it." 
   
Made in gb
[DCM]
Decrepit Dakkanaut




UK

They only went back to work post Salute on Monday (which was a bank holiday so no post going on then either)

 
   
Made in gb
FOW Player




HF Minis Office

 Vain wrote:
Hey Artemis, could I get a heads up what the likelihood that Hasslefree are going to get any restocks on the Modern Trooper parts? They have been out of stock for aaaaaaaages.

Specifically the Mongrel Heads. I have sent a couple of messages via facebook (well 2 over the past year or so, don't want to look pushy) but haven't had any response.

Cheers in advance.


They are currently awaiting Kev to finish the last modern trooper sprues so we can do them al at once and them be done. He does has a couple of months before our next big project and they are on the list, so cross your fingers he picks them


Automatically Appended Next Post:
 foostick wrote:
I ordered something on 26/04 - appreciating that there was Salute and a Bank Holiday but I still haven't had a dispatch email. Is there a significant backlog at all?


We've been back to work 3 days, so yes We should be all caught up by weeks'e end though.

This message was edited 1 time. Last update was at 2017/05/04 14:00:59


 
   
Made in au
Veteran Inquisitorial Tyranid Xenokiller




Down Under

 Artemis Black wrote:

They are currently awaiting Kev to finish the last modern trooper sprues so we can do them al at once and them be done. He does has a couple of months before our next big project and they are on the list, so cross your fingers he picks them

Thanks for the update Art, I will wish hard, oh so very hard.

This message was edited 1 time. Last update was at 2017/05/04 14:56:13


Glory is fleeting. Obscurity is forever.




 
   
Made in gb
Death-Dealing Devastator





Liverpool!

Cheers for the update mate.

"We are the Red Sorcerers of Prospero, damned in the eyes of our fellows, and this is to be how our story ends, in betrayal and bloodshed. No...you may find it nobler to suffer your fate, but I will take arms against it." 
   
Made in nl
[MOD]
Indomitable Hell Rider of Glorious Renown






102nd Expeditionary Fleet

From Facebook:



Thanks to my renewed nerve problems and surgeries over the last couple of months we were overdue restocks, orders, emails, pretty much everything. Lots of you have been bugging me about when certain minis are back in. Well they've started arriving and more are coming in this week.

To make up for the delays we're having a quick 48hr (ish) flash sale. The code will be active until the end of Tuesday.

Enter 'FACEPAIN2' in the code box* for 15% Off your order.
*The code box is on the confirmation page, stop using the comments box!

Fair warning, no complaining when new releases come out next week or some delayed restocks arrive etc. That's how these flash sales work

Of Knights & Nobles - a P&M blog about Knights, nobles and some things in between

Be ash and cinder forevermore!

V - 11 | T - 3 | 敗 - 40

DakkaDakka | Where you thank the mods for baning you! 
   
Made in au
Fresh-Faced New User




 Kid_Kyoto wrote:
Tempted, but I think I'll wait (till I paint the dozen I ordered a year ago) I mean till the baron comes out.


Is the baron ever coming out?
   
Made in gb
[DCM]
Decrepit Dakkanaut




UK

The barron is in resin

http://www.hfminis.co.uk/shop?product=resin-master-%252d-archbaron-drumpf-spaceclad~hfmaster-sf136&category=sci%252dfi-%26%0D%0Aweird-war~%2Anew-sci%252dfi%2A

and as Imortan Drumpf

http://www.hfminis.co.uk/shop?product=resin-master-%252d-immortan-drumpf~hfmaster-a191&category=modern-%26%0D%0Apost%252dapoc~resin-masters-%252d-modern

This message was edited 1 time. Last update was at 2017/09/02 09:24:16


 
   
Made in us
Repentia Mistress





Kansas

There was a clothed hovering Baron shown at one point- I believe it was very limited release for some reason?



I too am awaiting that figure for my Dune project.

   
Made in gb
FOW Player




HF Minis Office

 Dr Mathias wrote:
There was a clothed hovering Baron shown at one point- I believe it was very limited release for some reason?



I too am awaiting that figure for my Dune project.


We sold it at Salute this year, but it's on hold for a more rounded sci-fi project. It'll be releases, possibly in a small KS, all at once.
   
Made in us
Repentia Mistress





Kansas

 Artemis Black wrote:

We sold it at Salute this year, but it's on hold for a more rounded sci-fi project. It'll be releases, possibly in a small KS, all at once.


Thanks for the reply, appreciated. It's a great sculpt!

   
Made in lt
Druid Warder





Please excuse me for rising this question in a general news & rumours thread, but - have anyone contacted Hasslefree lately? I have placed an order with them in a last days of August, got an e-mail about it being sent on September 5th and since then - nothing. I've been trying their "admin" e-mail account for two weeks with no reply. Should I stop worrying and try something drastic like a chargeback? Thanks.

Pledge 2017:
Infinity - Ariadna (8/10) : Hordes - Circle Orboros (7/10) : Alkemy - various (12/10) : Burrows-n-badgers (10/10) : KoW and misc fantasy (13/10)

Pledge 2018:
Infinity - Ariadna (11/10) : Hordes - Circle Orboros (11/10) : Alkemy - various (11/10) : Burrows-n-badgers (11/10) : KoW and misc fantasy (11/10) : Deadzone and misc Sci-Fi (11/10) : Warmachine - Convergence of Cyriss (14/0)

Pledge 2019:
Unbuilt remaining - 42, painted 14/75 
   
Made in gb
[DCM]
Decrepit Dakkanaut




UK





Our biggest sale of the year!

Use the code 'HALLOWEEN2017' to get a whopping 20% discount of most things* and a discount of everything else.

Input the code on the final 'confirmation' page, at the top. If you hit the payment page you went too far.

(Stop writing it in the comments box! Anyone who writes it in the comments box is getting the worst flavour sweets!).

We've also updated our system so the code can now be used multiple times by the same customer, meant to do that for a 'long' time!

*The below new releases, red box, some other stuff, are all just reduced rather than the full 20% off, you'll see )

The sale runs until November.

Please remember, no mail will be posted until the sale is over, the discount is in return for the wait

Oh, and for the big spenders, as always during promotions we have...




Halloween Goody Bags




Anyone spending £70 or more* will qualify for a Halloween Goody Bag. Goody bag will contain a variety of 'things', a free mini or 2 (themed appropriately), some 'bitz' such as sand or cogs and, of course, extra Halloween candy (i.e. it's sour!).

*Actual total paid, including discount, postage, VAT etc.

Larger spends qualify for larger goody bags, no limit on goody bag size We will also theme the goody bag to the order, so if you ordered Fantasy the free mini/s wil be fantasy and so on.



This message was edited 2 times. Last update was at 2017/10/15 21:56:49


 
   
 
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