NecronLord3 wrote:
Wow Marvin turned out terrible.

Creator CoolMiniOrNot 23 minutes ago

@Vinsssounet Perhaps we were not 100% clear - we can't discuss our dealings with Miramax, at all. There is a reason we are not posting pictures. You now have the opportunity, at our expense, of examining the figures before deciding on a return (postage paid on us, to clarify since you didn't actually email). The alternative would be to update you earlier and cancel the figure (we would not be able to provide you pictures to make an informed choice). We judged the former to be the better route, but please accept our apologies if you would have preferred being informed earlier and then have an outright cancellation instead.
Paul appears to be angling for more free exclusive stuff - it's not justified in our opinion (and Guillotine Games) since an examination, then a return and refund is reasonable and equitable. So in case there's any confusion created by his fake post, the one option is a return and refund for Eva and Marvin, nothing else.

Firstly, we want everyone who backs our projects to be happy, within the limits of the project and what we can do.
We've learnt a lot from our previous Kickstarters, this being the first one, and one of the lessons is that we need to actively educate potential backers that these projects aren't 100% final. In addition, no matter what happens there will be a segment of backers that will be disappointed, because the final product does not match whatever is built up in their minds. This is inevitable with anything that is still in production and design - what you imagine and what the designers imagine are unlikely to 100% match, especially multiplied over thousands of different backers. Most backers understand this and can accept it, but there are some who cannot.

These are the types of backers which we are likely to disappoint, and we actively discourage them from backing our projects (and probably Kickstarter in general) if they:
1. View projects as a preorder, with no possible changes in product or delivery dates being acceptable
2. Expect compensation above and beyond what was contributed due to changes
3. Are not generally reachable by email (for technical or personal reasons) but are angry if important announcements are missed
4. Require already polite, factual emails and updates to be phrased in a specific way.
5. Cannot be the last to be shipped, even though someone has to be last.
If you pledged on Zombicide Season 2 and fall into any of these categories, and you are here reading these comments on S1, it's likely you've spent more than $100 on it - this is a lot of money and a big responsibility for us. If you know there's a high chance you'll be mad (for whatever reason), please get in touch with us for a refund and cancellation.