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Made in us
Decrepit Dakkanaut






Omadon's Realm

Or they're shelling out for overtime and getting the molds running into the night. Glad to see them dealing with it. I hope all the FLGSs are now going to be sorted for the stock they need.

Well done GW for sorting this out, perhaps you could make some form of statement on what went wrong and what you're doing to insure it doesn't happen again. (Root Cause Analysis + Process Improvement = Robust Business). Alas, of course, we won't get to hear about anything, either the error or the resolution, as GW does not communicate... So, instead we get to redon our tinfoil and speculate.




 
   
Made in gb
Battlefield Tourist





On an Express Elevator to Hell!!

 MeanGreenStompa wrote:
Or they're shelling out for overtime and getting the molds running into the night. Glad to see them dealing with it. I hope all the FLGSs are now going to be sorted for the stock they need.



Completely agree with this. Take back everything I have said about GW's intent if they can get this sorted for the independents !


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Fresh-Faced New User





And I would have gotten away with it too, if it weren't for you meddling kids!
   
Made in se
Ferocious Black Templar Castellan






Sweden

Have an exalt. That made me chuckle.

For thirteen years I had a dog with fur the darkest black. For thirteen years he was my friend, oh how I want him back. 
   
Made in us
Regular Dakkanaut




 MeanGreenStompa wrote:
Or they're shelling out for overtime and getting the molds running into the night. Glad to see them dealing with it. I hope all the FLGSs are now going to be sorted for the stock they need.

Well done GW for sorting this out, perhaps you could make some form of statement on what went wrong and what you're doing to insure it doesn't happen again. (Root Cause Analysis + Process Improvement = Robust Business). Alas, of course, we won't get to hear about anything, either the error or the resolution, as GW does not communicate... So, instead we get to redon our tinfoil and speculate.



The injection molding machines that GW uses already run 24 hours a day.

This message was edited 1 time. Last update was at 2013/04/04 23:42:59


 
   
Made in au
Numberless Necron Warrior





Brisbane, Australia

 Kingsley wrote:
PhantomViper wrote:
 filbert wrote:
Or some sort of trick to restrict stick flow and artificially raise hype that way? Seems increasingly at odds with the exasperation demonstrated here and elsewhere at GWs business practises.


Ding! Ding! Ding! Ding! Ding! Ding!

Ladies and gentleman, we have a winner here!


Wow, you know the community here hates GW when news of a new release selling out is greeted by people claiming that GW is screwing their customers over again! To me it seems that the reason things like this are at odds with the "exasperation" demonstrated on these forums is that a lot of people here just plain hate GW and can't admit that they do things right once in a while, and these forums-- or at least the Dakka Discussions and to a lesser extent News and Rumors boards-- are generally far more negative about GW than the wargaming community as a whole is.




Agreed

= Kabal of the Sundered Storm (3000+ pts of Dark Eldar)
= Bjorn Stormwolfs Great Company (6000+pts of Space Wolves)
= The Ancients (4000+pts)
= The warband of Aconis the Indefatigable (Black Legion w/ Daemon allies 5000+pts)  
   
Made in ca
Fixture of Dakka





Bathing in elitist French expats fumes

 GamesWorkshop wrote:
And I would have gotten away with it too, if it weren't for you meddling kids!


sigged.

 GamesWorkshop wrote:
And I would have gotten away with it too, if it weren't for you meddling kids!

 
   
Made in au
Automated Rubric Marine of Tzeentch





Perth

 GamesWorkshop wrote:
And I would have gotten away with it too, if it weren't for you meddling kids!


whoever you are.... well done +1

CSM 20,000 Pts
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WoC over 10,000
6000+ Pts


 
   
Made in us
Blood-Raging Khorne Berserker




South Chicago burbs

 mikhaila wrote:
And just got another call from GW.

I had inquired as to why they were charging me for all the models they weren't able to ship. The answer is that even though they called Wednesday to tell me I wasn't getting them, I really am, and they are in transit.

I'm hoping this is the case for my stores and customers, as well as another other FLGS that was affected.



I really wish I hadn't read your post... Up unil then, I had come to grips with my order being pushed back.... Now you've injected a sliver of hope and I'm getting all exited again. I just know its too good to be true.

insaniak wrote:
YMDC has plenty of room for discussion veering away from the RAW, particularly in cases like this where what is being put forward as the RAW is absurd.

11k
4K
4k
 
   
Made in us
Longtime Dakkanaut






 BarBoBot wrote:
 mikhaila wrote:
And just got another call from GW.

I had inquired as to why they were charging me for all the models they weren't able to ship. The answer is that even though they called Wednesday to tell me I wasn't getting them, I really am, and they are in transit.

I'm hoping this is the case for my stores and customers, as well as another other FLGS that was affected.



I really wish I hadn't read your post... Up unil then, I had come to grips with my order being pushed back.... Now you've injected a sliver of hope and I'm getting all exited again. I just know its too good to be true.


I agree with you and I hope that it all goes well, but like you I have my suspicions. But.... If GW pulls through and my LFGS gets all of their orders in, then I'll give GW credit when it is due and praise them for their efforts here on this site as well.

You see I never changed up my Tau Firing line army. Maximum Amount of Drones and FW's. If the synergy of this new codex works well with the rule set then I'll be happy indeed.

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Made in us
Fate-Controlling Farseer





Fort Campbell

The word at my store is they're supposed to be getting everything that was ordered. So maybe things will turn out well.

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Made in gb
Human Auxiliary to the Empire





GW are like an abusive spouse. They keep shovelling gak like this at you and then when you least expect it they do something "nice" to keep your mind off the crap.
   
Made in gb
Wrathful Warlord Titan Commander





Ramsden Heath, Essex

 KRakarth wrote:
GW are like an abusive spouse. They keep shovelling gak like this at you and then when you least expect it they do something "nice" to keep your mind off the crap.


Your married to GW?

You are not bound to GW or its products in anyway unless you choose to be.

This is a poor analogy. It would possibly work if you said that overly loyal customers are like battered spouses.

How do you promote your Hobby? - Legoburner "I run some crappy wargaming website " 
   
Made in pt
Tea-Kettle of Blood




So we've gone from "everything is sold out and we won't be able to restock anyone for the next 2 weeks" to "everyone is getting everything that they've asked and there is no shortage whatsoever" in under 2 days?

GW really needs to fire that warehouse manager that keeps misplacing stock like this... First the Space Hulk release, now this one, that man is clearly incompetent!

Glad it all turned out ok to all the independent retailers and the Tau fans who will get their new toys earlier than expected!
   
Made in gb
Human Auxiliary to the Empire





 notprop wrote:
 KRakarth wrote:
GW are like an abusive spouse. They keep shovelling gak like this at you and then when you least expect it they do something "nice" to keep your mind off the crap.


Your married to GW?

You are not bound to GW or its products in anyway unless you choose to be.

This is a poor analogy. It would possibly work if you said that overly loyal customers are like battered spouses.


If the overly loyal customer were like a battered spouse then GW would be the abusive one, no?

But you're right the only way to avoid abuse is to leave.
   
Made in gb
Using Inks and Washes





Duxford, Cambs, UK

PhantomViper wrote:
So we've gone from "everything is sold out and we won't be able to restock anyone for the next 2 weeks" to "everyone is getting everything that they've asked and there is no shortage whatsoever" in under 2 days?

GW really needs to fire that warehouse manager that keeps misplacing stock like this... First the Space Hulk release, now this one, that man is clearly incompetent!

Glad it all turned out ok to all the independent retailers and the Tau fans who will get their new toys earlier than expected!


I don't believe it was the warehouseman's fault though. I heard they had a visit from Kirby, who dropped his wallet. Kirby wasn't that bothered as it was only piddling small change, and said he'd pick it up on the way out but he forgot. When they moved it several days later, they found out it had been hiding isles 3-7 inclusive!

"Ask ten different scientists about the environment, population control, genetics, and you'll get ten different answers, but there's one thing every scientist on the planet agrees on. Whether it happens in a hundred years or a thousand years or a million years, eventually our Sun will grow cold and go out. When that happens, it won't just take us. It'll take Marilyn Monroe, and Lao-Tzu, and Einstein, and Morobuto, and Buddy Holly, and Aristophanes…then all of this…all of this…was for nothing. Unless we go to the stars." Commander sinclair, Babylon 5.

Bobtheinquisitor wrote:what is going on with APAC shipping? If Macross Island were real, they'd be the last place to get any Robotechnology.
 
   
Made in us
Lead-Footed Trukkboy Driver







Incompetence or conspiracy GW should have been more open with the life's blood of gaming "FLGS". More over, their customers want to know what is going on and when they can buy the new product from the people who give them the ability to play, The FLGS.

Just forgot what I was going to say.  
   
Made in de
Decrepit Dakkanaut







anonymous source on faeit212 wrote:the mail order delay is due to having sold 2 months worth of stock within just 2 days of preorder. Someone clearly underestimated how popular tau would be.


And because this is the only open Tau news thread:

This includes Altars of War, 6 new 40k scenarios only available to Ipad owners.

This message was edited 1 time. Last update was at 2013/04/07 12:40:16


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Pleasant Valley, Iowa

 GamesWorkshop wrote:
And I would have gotten away with it too, if it weren't for you meddling kids!



That feeling when you read a post and know it's the best one you're going to read all day.

   
Made in gb
Fresh-Faced New User




My local game shop has a tonne of tau in. weird.

1500 points [painted]
1000 points [painted]
1000 points 
   
Made in us
Hunter with Harpoon Laucher




Castle Clarkenstein

We ended up getting in all that we had ordered on Monday. I was very happy to get the boxes and confirm that it was all there.

I'm hoping other stores also had that happen.

....and lo!.....The Age of Sigmar came to an end when Saint Veetock and his hamster legions smote the false Sigmar and destroyed the bubbleverse and lead the true believers back to the Old World.
 
   
Made in gb
Regular Dakkanaut





Leicester, UK

Tons of stock at my local friendly game store. Got my codex and pathfinders yesterday, went in today to play Vanguard and there was a ton of Tau stuff left so I bought a Riptide too.

Looking at the piles of stuff, they looked to have about 5 Riptides, 4 Broadsides, 8+ Flyers and plenty of the single characters left too.

My local store is Tabletop Tyrant (aka Gifts for Geeks).

   
Made in us
Infiltrating Prowler






 mikhaila wrote:
We ended up getting in all that we had ordered on Monday. I was very happy to get the boxes and confirm that it was all there.

I'm hoping other stores also had that happen.


Admit it, you were plotting with GW to create a panic and have everyone rush in and buy Tau.
   
Made in us
Dakka Veteran





All was not well with the Tau stock at some shops in MD.
   
Made in us
Adolescent Youth with Potential






I would most likely assume that this is all just GW artificially creating demand, but what ever they did it succeeded. My local store got in all of their preorders, BUT only 3 of each set, and 10 copies of the codex. Yesterday was the first and hopefully only day that I had to line up outside waiting for the store to open just to get a copy on time.
   
Made in us
Tormentor






St. Louis

 spaceelf wrote:
All was not well with the Tau stock at some shops in MD.

Same with Saint Louis. Got the Pathfinders, reboxed Crises and Finecast SCs, but no Broadside, Riptide, or bomber. If their ACD announcement holds, not sure we're getting them for a quarter.

This message was edited 1 time. Last update was at 2013/04/07 22:19:04


 
   
Made in us
Longtime Dakkanaut






I went to my LFGS. He got the majority of items however he did not get any of the special characters. I do have feeling on what is happening but I'll post that in another more suitable topic.


Adam's Motto: Paint, Create, Play, but above all, have fun. -and for something silly below-

"We are the Ultramodrines, And We Shall Fear No Trolls. bear this USR with pride".

Also, how does one apply to be a member of the Ultramodrines? Are harsh trials involved, ones that would test my faith as a wargamer and resolve as a geek?

You must recite every rule of Dakka Dakka. BACKWARDS.
 
   
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Shas'o Commanding the Hunter Kadre




Missouri

If this wasn't GW's doing and Tau really are just that popular, then I think GW picked the wrong army to be its poster boys, because I don't ever recall a Space Marine release being this successful in the time that I've been in the hobby. Never saw guys lining up outside the local store just to ensure they get the new SM codex/models before everyone else on release day, or seen people go nuts and buy up an $85 kit like they have with the riptide, which most people are saying was the most popular item this weekend, selling out in stores everywhere despite the ludicrous price point which most people seem to agree is insane even for GW's standards.

 Desubot wrote:
Why isnt Slut Wars: The Sexpocalypse a real game dammit.


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Made in ca
Reliable Krootox




Montreal

we didnt get anything at my local store. im still waiting for my entire order, minus the codex.

it was a blessing i feel. i got to plan out what i want for army and read the codex.

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[MOD]
Anti-piracy Officer






Somewhere in southern England.

 Sidstyler wrote:
If this wasn't GW's doing and Tau really are just that popular, then I think GW picked the wrong army to be its poster boys, because I don't ever recall a Space Marine release being this successful in the time that I've been in the hobby. Never saw guys lining up outside the local store just to ensure they get the new SM codex/models before everyone else on release day, or seen people go nuts and buy up an $85 kit like they have with the riptide, which most people are saying was the most popular item this weekend, selling out in stores everywhere despite the ludicrous price point which most people seem to agree is insane even for GW's standards.


Tau are harder to play than SMs and have less appeal to newcomers but more appeal to veterans.

I remember reading somewhere that Tau used to account for 10% of 40K sales. I have no proof of that, though.

Vet Tau players have been waiting an awful long time for this update.

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