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I like mine. The manager is cool, and I've been kind of a pain in his ass (couple of returns he hasn't given me grief about) and he's been nothing but cool. It is a business, there is no doubt they are told hey try and sell "x" amount of Assault on Black Reach sets per month, and it has an effect on their quarterly reviews, we all have jobs and know that is how it goes. Best of all it's maybe 10 minutes away. I have a non GW gaming stores I've checked out recently. I went to one last month on a Friday around 3pm I was told Friday night is there big Warhammer night, I show up it's about 30 minutes away and it's just a group of older teenagers playing some card game. I ask about the Warhammer and they say no one comes in and plays that anymore. The other place about an hour away tells me they only get 40k players, which is at least something though I do like a game of fantasy, also the people that work there have no idea what the rules are which is not too cool when you're a noob to the hobby like myself. At GW there is aways a game to be played and if I need some rules interpretation it's there.

I will say the 1 man stores are a bad move, though I fear in my area it will not support more then a 1 man operation. Being closed 2 days a week though hurts a little.

Wow Mal. I'm not sure who I berated but if you say I did then I guess I must have. Did I pronounce someone's name wrong or something? (I have gotten a bit of a backlash from some people for having barred a shoplifter from playing in my events after getting caught trying to steal from my store, maybe this is part of that BS.) I think your information is a bit incomplete though. My stores aren't Games Workshops, they're independant retail locations that happen to carry Games Workshop products. Games Workshops are owned the GW Corp and carry only Games Workshop stuff. My stores are comic and game store. Stores that you are more than welcome to not play in if you feel the need to insult them in worldwide online forums. I'm such a horrible person for running 3 free tournaments a month and giving prize support out at all of them. You can play in the tournaments that the GW website hosts.

Mal the Wolf wrote:This is an issue at the local shops. The owner of my local shop is a turd (3 gw shops in west virgina he owns them all). He even berated a player when calling out the winners at Charcon( gaming convention in Charleston) I now use gw web site for everything. I go to these stores to play and thats it.

....

BuFFo, is my hero today!

BuFFo wrote:
Stick with brick and mortar. Support your local gaming store.

....
My apologies for playing advocate here. For anyone who doesn't know, independant retailers worldwide are struggling constantly to stay open. If you are lucky enough to have a local game store, shop there instead of online and support your local gaming community! It's not a hugely profitable business and many of us store owners actually work another job to make ends meet. I know some stores sell retail in their stores and then sell discount online to undercut sales of stores outside their own region where they don't have an overhead to finance. But there are some of us in the industry who don't try to take sales from any other brick and mortar store because we know how hard it is to keep the rent paid. Very few game stores last very long because so many people expect them to be able to compete with people running a mailorder business from their basement. Support your local stores. Otherwise you'll miss it when it's gone.
And if you have a problem with your local store, show some backbone and bring it to the owner's attention. It might help improve the location. If you think they're being too pushy about sales, I would simply say, "I already know what I want and I don't need any assistance right now, thank you." I used to get the hard sell from Sean (rest his soul) at the Games Workshop Fairfax years ago. But it is a salesman job to try and sell you things. They have quotas to meet in order to retain their jobs and satisfy corporate shareholders. If they refuse to try and sell the product they lose their job, then the stores, and eventually the entire company, would close. They aren't trying to be abrassive, they're trying to earn their pay. They're just doing their part in the economics that keep the world turning.
As an independant retailer, I know every sale I make is an attempt to make sure the rent checks don't bounce. If I make more than that, then that's one of the months when I actually get a paycheck for myself. More than half the time I don't actually make any money running my stores. But I am blessed because I do like my job and not everyone can say that.
My own business policy has always been to make sure a customer knows what they're getting and are sure they want it. I would always rather discourage a customer from spending too much and make sure they get what they will enjoy instead of breaking their budget and never coming back. A lot or customers insist on jumping into the hobby 2000 points at a time no matter how many times I say, "pace yourself, get a unit and see if you enjoy that army before expanding..." But I can't blame anyone for having a more aggressive sales policy if it works for them.
Regardless of the way your local store sells, remember, self employment in this industry isn't a gold mine and without your suppport you FLGS won't survive. Shopping online and taking your army into your FLGS to play, makes you a turd.
Support your local gaming community!

I just picked up the hobby in 5th ed. The first few times I walked into my local GW I felt semi bombarded by sales pitches ect.. But at the end of the day its my money and I decide how to spend it. I dont EVER let anyone talk me into buying something. Only when I was asking the real newbie questions did I get a sales pitch at my store. Now when I go in I actually have a 'catch' up chat with the one guy who runs the store. We've actually become friends and we discuss alot of things besides the hobby there. He knows I come in to buy exactly what I want and doesnt sell me anything. If anything my experience with this one person at my local GW has given me cause to support GW as a whole.

So i am kinda that "Guy" you know the one, the guy involed way to much into this hobby as both a winner of tournaments and a painter of models (who also win painting competitions) i havnt gone national but some day i plan to.....and it all started with me being a salesman of this hobby....

I think people really love to use the internet to complain about things they have not the Courtasy, integridy or backbone to deal with. so they instead find a place to complain about it.

Dont get me wrong, as a salesmen i know when it happens to be laid on to thick, and when i go shopping elsewhere it happens to me, but as a CONSUMER, you know, the guy/girl with the money in the wallet, its ultimitly my decision to spend it how/where i want. if you have a salesmen all up in your Grill (sorry for hipster speak, i feal alot of younger members might get that better) then instead of insulting or being abrassive to a guy who probably dosnt want to force you into something, or better yet, actually IS trying to help you, why dont you ask questions back, be proactive in the conversation and things go better. if you get asked "Can i help you with something" and you respond with "no" or "nope" or "just looking" it is their JOB to pursue further to find out WHAT it is you are "just looking for" my suggestion, is go "well, im a "insert army here" player, i have "insert points guesstimate" and im kinda just scoping out whats going on around here/what i wanna expand into" Chances are....they employee will have ALOT of useful information you can use to further figure out what you wanna do. i have sold over 20 armys in the last year to 20 people who have went from 500 points to about 3000 points and have loved every minute of it, they went from "im going to put plastic models on a table, and play" to "im going to go find this guy, make him sit down and talk tactics/painting/army pro/con" with me.


Sometimes guys, its NOT the salesmen, its the consumer that makes everything rough. work with the guys trying to make a living doing something they love to help you do something you love. at the end of the day you both go to bed, wake up and get dressed and maybe hunt down some warhammer stuff



(lord knows i do all the time XD)

Nightrave wrote:Dont get me wrong, as a salesmen i know when it happens to be laid on to thick, and when i go shopping elsewhere it happens to me, but as a CONSUMER, you know, the guy/girl with the money in the wallet, its ultimitly my decision to spend it how/where i want. if you have a salesmen all up in your Grill (sorry for hipster speak, i feal alot of younger members might get that better) then instead of insulting or being abrassive to a guy who probably dosnt want to force you into something, or better yet, actually IS trying to help you, why dont you ask questions back, be proactive in the conversation and things go better. if you get asked "Can i help you with something" and you respond with "no" or "nope" or "just looking" it is their JOB to pursue further to find out WHAT it is you are "just looking for" my suggestion, is go "well, im a "insert army here" player, i have "insert points guesstimate" and im kinda just scoping out whats going on around here/what i wanna expand into" Chances are....they employee will have ALOT of useful information you can use to further figure out what you wanna do.

Saying "no" or "just looking" isn't being abrasive. Maybe it's different in the US but many people just want to browse stuff in peace and at their own pace, they don't want to say they are a 'Space Marine player' and then get pushed towards the Space Marine stuff like a noob that hasn't picked up a brush. They know where the Space Marine stuff is, the shop isn't that big. I mean I collect certain things and not others, sure, but I like to have a general browse around too. I don't go in there with a shopping list. I certainly don't want a salesperson try to focus me onto a small selection of the overall products or try to push stuff under my nose. If I need help I'll catch your eye.

Not saying it is abrasive so much as it CAN be, its not different in the US, but attitude and pose can say much more then words, and im sure you know that ^^

But of course words always speak volumes unto themselves. And im not saying that you wont ever get bugged to death, or wont see a ghost thing going on, that is all based off the attitude of the customer coming in. Ever enter a room and feel that one guy in the corner just REALLY dosnt like you? well, people in every country pick up on that. Ever enter the room and feel that one person staring at the wall is to shy/embarressed to strike up a conversation but really wants to? sometimes it takes the extra push of talking to get them to open up and have a good time with it.

Thats not to mention sometimes salespeople try to understand you for you, when you enter the store, especially in a hobby style store, because chances are....they are going to see more of you.

So generally if you enter a store i work in, ill ask if i can help you, if you say no, ill leave you be for a few minutes continue stocking/working/crusing the internet forums of dakkadakka >.> then in a few minutes ill pop my head in and ask if your still doing allright, maybe ask what army/armies you collect, what you like of the hobby. Generally this is where people start talking about what they like wiether it is playing, painting, converting, tactics, terrien, whatever, and ill listen and ask when they like to play, or where if i hadnt seen em in a while, after that ill talk shop with ya (general term meaning ill talk with you about the hobby, tactics, or whatever you informed me you liked/do so i can learn more about what you like) then ill either letcha be for a bit more, or help you with what you may or may not be looking for gauging what you tell me as a way to see what you may or may not want!


Now i know not all situations go down like this, mostly because by the second time i check on you like 10 mins down the road, some people just feel ....annoyed? that im doing my job. take great offense to the fact that im getting paid to try and help you out with someting. I havnt seen this to much myself, but when i go shopping with the little lady (oh gods does it hurt) i feel the pressure of it (ever go to a bath / body / beauty shop? try dealing with them for a minute and tell me they are not pushy) and i will admit, that sometimes timing is the greatist problem with consumer/sales relations. but thats what makes it so darn....frustrating for a salesmen, if they go talk to you to soon/to much the consumer feels Pushed, when in all honosty the salesmen was just trying to make sure you were taken care of and HELPED. if they wait to long (mostly because of vibes or perhaps other variables, or even a new salesman) then the consumer feels ignored and flustered. What im trying to say is instead of being the consumer that is either feeling ignored or pushed. Be proactive and work with the guy who is just doing his darn job.

I have to agree with the "this again..." comment, but as I said in the last topic about problems with GW stores, I've only been in one and the guys have been extremely helpful and nice-didn't hard push any sales on me-asked what armies I played, what I was looking to spend and gave me a few ideas in that range. In the end I walked out of the GW store with 3 minotaurs (this was 5 years ago) for about 35 bucks or so after tax (maybe it was 40).

I'd also love to support the "F"LGS, but when the owner is a complete donkey cave who suggests to his patrons to prepay for a 20% discount, then spends their money on buying M:TG cards for other players and telling the people who prepaid "sorry, it's out of stock" for a half year...it's hard to support that. And when I worked for the guy and he lied to my friends about orders, made up a prize for a year of tournaments and gave it to the second place player instead of the 1st place player ($100 store credit)...I can't support that.

I intentionally spent 20%more on a box of daemons from a game store in another state on a trip home instead of at my store because the out-of-state guy was friendly and knowledgeable about his products while my owner is less than pleasant. I no longer work at said store because I chose loyalty to friends over loyalty to people who intentionally screw over my friends. Sadly, this is the only store I have in my area without driving at least an hour, and with high gas prices it isn't worth it. So to the store owner who just joined to post, I love to help out the brick and mortar stores-I just can't spend the gas to do it unless I'm already passing by for another reason and I refuse to help my local store-I'd be happy to see it sink into the ground. But I will always do my part in supporting the brick and mortars if they treat me-and-mine appropriately.

hehe FAIL! wrote:god, GW staff need to be either nicer or less nicer because some people are just too friendly.....

This statement is twisting my brain in knots.



On topic the local GW store closed last year and ever since I have had mixed feelings about its absence. I would often dart in to the GW store to pick up items that my LGS rarely stocked. Having both a GW store and LGS within 3 miles of my house was a luxury, but I hated running the gauntlet of "customer service" attempts by the red shirts. Still, despite the rather stereotypical heavy-handed sales pitches of the GW staff it was very convenient to have an alternative to my LGS--even if I had to give myself a momentary pep talk before entering the store.

Mal the Wolf wrote:This is an issue at the local shops. The owner of my local shop is a turd (3 gw shops in west virgina he owns them all). He even berated a player when calling out the winners at Charcon( gaming convention in Charleston) I now use gw web site for everything. I go to these stores to play and thats it.

I personally can vouch for the 3 stores you speak of and they're nothing like that and the owner is the exact opposite you speak of. Also, I was at Charcon and I'm not quite sure where your getting this berating of a player when winners were being called out from.

Ugh, I worked at my local GW for 3 years in the mid-late 90's. Two years as a casual running games on Friday nights/weekends, and another year as a full-timer. Prior to that I had been a regular at my FLGS for a few years and played with the local games society, so I knew all the old hands. They would only ever come into the store to look for something that the FLGS didn't have in stock. Man, I used to cringe when I saw the other staff push the sales pitch on them.

'Hey man, what army do you collect?'
'Been playing for long?'

Whenever possible I would intercept them before the other staff could get to them, simply ask them what they were looking for and have a yarn if they wanted one. Sounds like things haven't changed much, they always alienated the older gamers by using a sales pitch appropriate to children.

I've never encounter anything like what you guys are talking about at my local GW. The guys there will usually point out new stuff (especially if it is something they know I'll be interested in) and ask what I'm thinking of getting if I'm looking at something. They ask if I have all the paints I need when getting something new and that about as close as they get to the ham-fisted sales approach.
There also really nice guys and have some pretty awesome (if impractical) ideas.

Yes, I had an experience like this once. I wanted to buy a Space Marine Rhino or some Fire Warriors and I walked out with a Land Raider! Since I am only young, he used lots of phrases like "Yeah thats cool, dude!" I walked in a few days later and a different guy was helping me build it and he was a great help ( I'm not being sarcastic)

The GW Store near me has stopped all gaming except on thursdays for the Veterans and Sundays for the Kids. This is one of the stores that is advertised as a "Hobby Centre" in your white dwarf.

One incident I bought a valkyrie and some guardsmen (about £59 worth with glue) and then got asked to leave 10 minutes later because I was watching a game the staff member was having with his friend on the grounds that it's not a "spectator sport" -.-

I'm all for getting new people into the hobby, but at the expense of alienating its regulars? Not exactly good practice to me.

In Sweden you have to train people to be pushy, not the other way around. I've got good experience with the Stockholm store, but sadly the prices in Sweden are just downright poor - so I just end up buying from Maelstrom.

The only thing that gets me is GWs constant push to get more kids into the hobby. Simply the fact that they not only put up with the youngsters' poor attitudes but sometimes even encourage it just alienates me. I know I'm no longer the kid I used to be, but it's never attracted me this whole screaming matcho image that they push on those kids. (I'm talking about Space Marines, of course)
I find it a bit uplifting the few times I go in there and it's fantasy evening. The language is different then.
(Apparently, spelling "fantasy" is beyond me)

At least all of you have a GW or FLGS. The only shop near me is tiny, hardly any stock at all. I think all they carry for 40K is SM, CSM, and Orks. The owner is a good guy though, he has a few tables set up and you can come play a game pretty much whenever you want. I just wish he was able to stock more items...

OUr local GW is mostly good - the occasional overexcitement on bored of the ring, but I can deal with that.

The main issue I can see is the insane targets GW puts out - during the first hints of recession the targets all went UP, because and I quote "recessions dont affect us"

I have only been in one GW shop and it was in the Soho area of London IIRC. I had no problems with the staff and I loved it that the store was stocked so well with stuff I wanted. My only complaint is that the store was so small and cramped, but thats not a problem unique to GW.

Mal the Wolf wrote:This is an issue at the local shops. The owner of my local shop is a turd (3 gw shops in west virgina he owns them all). He even berated a player when calling out the winners at Charcon( gaming convention in Charleston) I now use gw web site for everything. I go to these stores to play and thats it.

This is not an issue at the local shops in WV. The employees in those shops have not been pushy to my knowledge, though it could have happened here or there. You should clarify who he berated, because there is a lot of joking and insulting that goes on, maybe somebody took it the wrong way.

Basically without the store in Charleston, there would be no gaming scene or place to play. The last two gaming shops we had were basically Nascar Collectable shops that had back rooms that they let us use. They were great at the time since we had no other option but the Lost Legion stores have more table space and the stock is far better. Space costs money, and thats why I try to buy everything I can at the local shops. Without the local shops I could still play in my basement gaming room, but I like to play different people now and then so I enjoy playing at the shops. Also, without the local shops you would most likely be driving to Ohio for the nearest tournaments , and they wouldn't be FREE with PRIZE SUPPORT and 3 TIMES A MONTH.

timetowaste85 wrote: I no longer work at said store because I chose loyalty to friends over loyalty to people who intentionally screw over my friends. Sadly, this is the only store I have in my area without driving at least an hour, and with high gas prices it isn't worth it. So to the store owner who just joined to post, I love to help out the brick and mortar stores-I just can't spend the gas to do it unless I'm already passing by for another reason and I refuse to help my local store-I'd be happy to see it sink into the ground. But I will always do my part in supporting the brick and mortars if they treat me-and-mine appropriately.

I don't mean to say that every brick and mortar store is a "F"LGS by any means. Some of them close down for very good reasons. But if you have a FLGS, or even a decent LGS, then do everything you can to support them.
Where I'm located there are a lot of people who have to drive a great distance to get to any of my locations. One thing we offer is the distance discount. Anyone travelling from more than 30 miles away to get to one of our stores can fill their gas tank before they leave their home area and bring the gas receipt with them. Then we give 20% off their purchases (exceot for card games) until the discount has covered the gas cost. I don't like the idea that the cost of fuel is what keeps anyone from supporting a shop that they're willing to drive a great distance to get to. The discount tops out at the cost of fuel though because I don't want customers ignoring their own LGS, if they have one, just to get things cheaper from me then go home and play in their local store. I think that's a bit underhanded. The travel discount is just to offset the extra cost of travel only. So if someone prefers the atmosphere of my store over one closer to home, it doesn't cost them more to come to mine, but it doesn't cost them less either. Your situation is a perfect example of how this can help. I would like to see other store do it, but I would also like to see other stores stop with online undercutting. I'll just keep wishing in one hand...
As for the joining to post, I have actually been on dakka for 13 years. I just fealt the need to finally make a profile for my store as an entity due to the thread and have a voice as a brick and mortar retailer to support other retailer that are on here. Something I have been meanign to do for a long time. (when someone pokes you in the eye, it's motivational)

....
As for the idea of the Stormraven being pushed to sell by GW. I think that indeed might have something to do with the 'blah' of the model. I personally think it's not in the neighborhood of awesome. Remember how cool the LandRaider was when the new one came out in 3rd ed. and how cool the Baneblade was and hell, how cool the Eldar Falcon was... the Stormraven definitely did not get that kind of response from anyone. So I think the hard sell that got this whole thread started might very well be due to a lull in sales and need to make back the money lost in engineering it. Awesome models don't need to be pushed.

THE ROGUE TRADER

We have 2 FLGSs here, one of which is a pure gaming store that has tables set up for both TCGs, boardgames, and wargaming, while the other is more of a general hobby store with no actual gaming area.

The problem with the gaming store is they have practically nothing for 40k stock. While they can special order most stuff, I got frustrated after the person in charge of ordering 40k stuff forgot to order my stuff twice, while the other 40k orders went through fine. For shelf space they have pretty much replaced all of the shelf space that held 40k stuff with Warmachine/Hordes stuff. They have a couple random units for most armies, but that is about it.

The hobby store on the other side of town has a lot more selection of 40k stuff, and have pretty much everything in boxes for every army, but have very very limited blister selection and strangely are unable to order some stuff that comes in blisters(I wanted to order 2 SW Rune Priests, one in power armor one in termie armor, and they are unable to get them).

I guess a lot of the problem is that the owners of both stores don't really know much about 40k, and don't really have any interest in it. The gaming store focuses more on Warmachine and Bloodbowl, along with TCGs, than on Warhammer stuff, while the hobby store is all over the place on hobby/gaming stuff, and I'm honestly not sure what the owner of that one is in to!

Khisanth Magus wrote:
The hobby store on the other side of town has a lot more selection of 40k stuff, and have pretty much everything in boxes for every army, but have very very limited blister selection and strangely are unable to order some stuff that comes in blisters(I wanted to order 2 SW Rune Priests, one in power armor one in termie armor, and they are unable to get them).

Almost everything in blisters from GW are only available to retail stores through Trade Sales for a very short period of time. After that, stores have to order them from direct services the same way you would order them from GW yourself. The stores still get a little bit of a price break but it's not very good. This is partly to force players to order from GW directly so GW gets the full markup on those items and according to GW it's because those less popular items will bankrupt brick and mortar stores that try to stock things that aren't brisk sellers. It makes no sense to me, there's 1 person in this whole state that plays Lord of The Rings but I HAVE TO keep 2 of every LoTR "hot item" in stock at each store but I can sell Blood Bowl all day long and can't order it with my regular weekly orders. But this business model must works for GW or they wouldn't be doing it... I guess...
The Rune Priest is a great example. I have to reorder them monthly but they're through direct services. Sanguinary Priests are another good example. Everything for the Necrons except for the plastic models is direct services now.
I am sorry to hear they aren't stocking what you are asking for. But please try not to judge your local store too harshly. Talk to the manager and be clear and say, "I know it's not easy to keep everything in stock, I would like to order XYZ and would rather keep the money in my local economy supporting my local store, but if you can't get it, let me know now so I can order it from GW direct (or whoever). I'm trying to be a loyal customer and just want to know if you can/will get me this model."
If he can't get it for you and your order elsewhere, at least you tried to support them.

hehe FAIL! wrote:one of the employees @ my nearist store gives you 3 warnings (i know this has nothing 2 do with salesmanship but its kinda mean) and after the 3rd warning, he rolls 2D6 and thats how many MONTHS your banned frm the store. (i saw it happen). Its really mean especially if its only like a 12 yr old.

Crap like this is one of the benefits of living in a capitalistic society.

Vote with your dollar. Don't support stores with people with bad attitudes.


Automatically Appended Next Post:

Ascalam wrote:I don't think there is even a GW store IN Oregon. My local FLGS is great !

The owner is an awesome guy, of overworked, and the rest of the staff won't power-sell you stuff.

I did get enthused at to buy the new Grey knights by one staff member, but that's because he remembered me having my asp kicked with my GK force 2 years prior at a tournament

If your in the Portland area, Ive found really good luck with all the gaming store owners. All of them have been exceptionally cool.

Other than the usual glare one of my lines to pushy sales is, "I studied marketing twenty years ago, I know all the marketing ploys, I'm only buying what I came for."

Considering most of the staff I see are not even twenty it just kind of shuts them up.

But to be fair I can understand it, they do work on commission GW staff don't they? Considering the low pay they are on I can understand why they are trying to get every sale they can. And most managers are circling their staff like a hawk. Even a friend who used to work at GW was forced to give me the sales pitch through gritted teeth the once because his manager was within earshot.

So don't always blame the individual, often it's the store or area manager.

I just wish roseburg had a local gaming store that we could play and meet new gamers even if they had pushy salesmen

There has only been one time when a salesman has even mentioned another item that I didn't currently have sitting on the register counter.

I go to my local gaming store, as the town I reside in wouldn't really take to having a GW store too well, and their sales approach is honestly my favorite. I exchange pleasantries with the two employees that run the store, they leave most of their customers alone while they look around, and only talk to folks when they ask questions. And then when you bring your things up they ask the simple "Will that be all for ya?" If you say yes, they ring you up and send you on your way.

They don't really push products a lot, but then again they just had a 30% off sale on already marked down stuff because they were moving across the street. But don't tell GW that!

Ugavine - NO commision for GW employees. None.

However they have *insane* targets they MUST comply with (number of intros, number of core sets, number of WD / extras) otherwise they are let go.

When I started, for the first couple of years I was only in occasionally, like once every 2-3 months if that; the staff would constantly hound me for buying everything and anything when I'd go in for one thing in particular, and then go!! But once you get to know them and they get to know you, they are pretty sound, friendly and the staff at my local store know what armies I do, tactics I use and the sorts of models I like!!

lostlegiongames&comics wrote:

timetowaste85 wrote:
As for the joining to post, I have actually been on dakka for 13 years. I just fealt the need to finally make a profile for my store as an entity due to the thread and have a voice as a brick and mortar retailer to support other retailer that are on here. Something I have been meanign to do for a long time. (when someone pokes you in the eye, it's motivational)

THE ROGUE TRADER

So you have two accounts?

I told the local GW manager I will come in and already know what I'm buying and if he tries to sell me on things I don't ask about I will stop buying altogether. I have worked a lot of retail and do not like being sold to. If you ask me how I'm doing and let me shop at my own pace you can have my money.
This arrangement is very good.

lostlegiongames&comics wrote: If you are lucky enough to have a local game store, shop there instead of online and support your local gaming community!

I still really don't understand why "local gaming community" = "local store" in the US. What is this strange mental block that stops you guys from setting up gaming clubs?

lostlegiongames&comics wrote:

My own business policy has always been to make sure a customer knows what they're getting and are sure they want it. I would always rather discourage a customer from spending too much and make sure they get what they will enjoy instead of breaking their budget and never coming back.
Support your local gaming community!


you sir are a legend,this is exactly what gw need to teach their staff.


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