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 Makaleth wrote:

 MadCowCrazy wrote:
The FINAL-FINAL-STOCK-SALE code doesn't work, it has expired it seems.

I can second this... was thinking about getting more Banelegions... but the code isn't working.

In fairness to Maelstrom, the last email did say that the code would expire at midnight GMT on Monday October 22nd (though given the last email with it was sent on the 29th, I'm assuming they meant the 29th).

 Dysartes wrote:

 Makaleth wrote:

 MadCowCrazy wrote:
The FINAL-FINAL-STOCK-SALE code doesn't work, it has expired it seems.

I can second this... was thinking about getting more Banelegions... but the code isn't working.

In fairness to Maelstrom, the last email did say that the code would expire at midnight GMT on Monday October 22nd (though given the last email with it was sent on the 29th, I'm assuming they meant the 29th).

Either that or they're hoping someone invents a time machine to use the code, and in the process solves these problems

Holy Gak! Here at Maelstrom our ineptitude at stock taking has enabled us to uncover yet more product that may or may not be available for our loyal (snigger) customers to buy. To this end we are having a penultimate final clearance sale. Everything must go! In order to take advantage of this fantastic offer just input the code HONEST ROB at checkout to be gifted a 90% discount. Customers that are not in the United Isles of Britannia can be assured that stock they may have ordered previously may be sent, or not.

Hohoho you almost had me there

Although I don't think there is any stock left now in any case?

There is a an article on Beasts of War which may be useful for anyone who has spent money and not yet received models, and wants to know the options open to them:
http://www.beastsofwar.com/bow-article/when-hobby-store-goes-bankrupt/

 Dysartes wrote:

 Makaleth wrote:

 MadCowCrazy wrote:
The FINAL-FINAL-STOCK-SALE code doesn't work, it has expired it seems.

I can second this... was thinking about getting more Banelegions... but the code isn't working.

In fairness to Maelstrom, the last email did say that the code would expire at midnight GMT on Monday October 22nd (though given the last email with it was sent on the 29th, I'm assuming they meant the 29th).

It certainly worked yesterday so the must have meant 29th. There's still some stock there so I wouldn't be surprised if there was another email.

What I don't get is that 80% off I'm able to get new stuff for a fraction of the used price, so would have stocked up on things to sell on if I had the cash, so why haven't they just fired the remaining stock on eBay with no reserve?

I think the 80% off is a joke... read it closely.

This morning I received the paints I bought on October 9th or 10th. They were posted on the 15th according to Maelstrom (13th was the date on the posting label). I ordered items with decent stock levels (lowest stock number on any one item was 3) and I received the order in full. Total order value was just over £20. Make of it what you will. I for one am relieved and pleased with what I've received.

You're lucky. I have an order that I placed nearly 2 months ago, and I still haven't received it. It's too late to open up a Paypal dispute, but I never planned on doing so anyway. I still have faith in the Maelstrom Games that had excellent service.

That Maelstrom is gone. In case you hadn't noticed, the service has ended.

"Foaming the Runway"!! I love it when stupid things like this become common business parlance. My current despised term at work is "Coop-petition" e.g partners on one project and competitors on another. Management speak is a crime against the English Language, I had a Director tell me "Make it common, a one size fits all solution, you know make it Genetic" I replied "I think you mean Generic?" *Awkward Silence* Director Walks off - Bang goes my chance of promotion this year!

OT, this has been a long drawn out process hasn't it? I am impressed at several people's faith, which is commendable if a little mis-placed. Kind of like all those People in face of that once in 50 year Storm last night , who stood on the Boardwalk in Atlantic City saying "I really didn't think it was going to be this bad!".

Our absolutely final warehouse sale: Get 50% on office furniture, used computers, shelves and ... a warehouse. CODE is "Maya Calender".

Just kidding

 Makaleth wrote:
I think the 80% off is a joke... read it closely.

The 90% off on here was a joke, yes, but the 80% off sale was real (I used it).

I just don't get why they are continuing with these increasingly desperate clearance sales when they'd probably get more money if they stuck everything on ebay, since there really isn't that much stock left to list. There are probably still some nuggets on there though and absolute bargains but they take some searching.

Herzlos wrote:

 Makaleth wrote:
I think the 80% off is a joke... read it closely.

The 90% off on here was a joke, yes, but the 80% off sale was real (I used it).

I just don't get why they are continuing with these increasingly desperate clearance sales when they'd probably get more money if they stuck everything on Ebay, since there really isn't that much stock left to list. There are probably still some nuggets on there though and absolute bargains but they take some searching.

The reason they aren't using Ebay is simple. Ebay sellers have to offer Paypal as a payment option. Maelstrom have dropped Paypal, or more likely Paypal have dropped them. I doubt we'll see maelstrom on Ebay for a while....




I'm gutted, I had a refund given as cash back, however I received £60 instead of £30 as they refunded me twice. I didn't say anything. I ordered Malifaux, two month ago. Now there's no way of getting the money back as it was "cashback." Serves me right for not owning up I guess? Damn karma.

Herzlos wrote:
I just don't get why they are continuing with these increasingly desperate clearance sales when they'd probably get more money if they stuck everything on ebay, since there really isn't that much stock left to list.

Try selling on ebay when your paypal account has been closed
And you don't see what they do on private accounts.

Herzlos wrote:


What I don't get is that 80% off I'm able to get new stuff for a fraction of the used price, so would have stocked up on things to sell on if I had the cash, so why haven't they just fired the remaining stock on eBay with no reserve?

If their Paypal account was shut down by Paypal could be issues with their Ebay account.

My first post here, as this issue is concerning me as well:

I live in Slovakia

From the beginning I made several orders:

at the 50% discount I made 3 orders, in 7/10 11/10 and 12/10 (mostly dystopian wars stuff and few mtg boosters,boxes and sleeves, and an O&G Gamezone Ballista)

all of them arrived some 10 days later as 3 separate shipments, packed and 100% complete.

I read this thread, encouraged by succesful orders (and really nice discounts) I made 6 more orders:

the one made on 17/10 (darklands (ex banelegions) ) was dispatched on 22/10 (still waiting for it, I expect it probably Friday or next Monday)
two more orders were made on 22/10 (again darklands stuff) and were dispatched on 29/10 (so still fresh)

three more orders were made yesterday, - some mtg stuff, gamezone leftovers, few banelords and scibor bits are now being packed.

I understand that this is probably a gamble, but I would be more sad if I didn´t try the risk, as especially these banelords/darklands/mierce whatever models are one of the best in the market (owners of their Krull Bloodthirster would agree with me, much better than FW version). It is really a pity, that they didn´t put a pictures on darklands miniatures, they could help them in sale.

I will be keeping an update of any orders and their state I receive, I hope that can use those about three hundred pounds I sent to actually get some stuff for people stuck there, or at least consolidate themselves in some way.

P.S quite interesting thing is, that they restocked some of the banelegions/banelords minis that were out of stock yesterday

 Kroothawk wrote:

Our absolutely final warehouse sale: Get 50% on office furniture, used computers, shelves and ... a warehouse. CODE is "Maya Calender".

Just kidding

You got too greedy there kroothawk. There is no warehouse.

 Kroothawk wrote:

Our absolutely final warehouse sale: Get 50% on office furniture, used computers, shelves and ... a warehouse. CODE is "Maya Calender".

Just kidding

You win the Thread "Mayan Calender" *Wipes tears from eyes*

I received this today from the Citizen Advice Bureau in the UK to whom I sent a complaint against Maelstrom.

"Dear Mr Karlsson

Thank you for your enquiry to the Citizens Advice consumer service dated 24/10/2012. Your reference number for this case is AW-10752407 and should be quoted in all further correspondence regarding this case.

We are currently experiencing high levels of demand for advice by email and would like to take this opportunity to apologise for the delay in responding to your email and for any inconvenience caused as a consequence.

We understand from your email that you are trying to establish your legal position after experiencing problems with an internet based trader.

Based on the information you have provided the key legal points in response to your enquiry are as follows:

As you placed the order while in Finland, your rights could be governed by Finnish law. As such, you may also want to consider contacting your local Finnish equivalent of Trading Standards as they may be better placed to advise you on how to pursue this case, based on the laws and regulations which could cover the purchase and possibly the method of purchase used. We can only give accurate advice based on the legislation of the United Kingdom, and it is possible there will be some differences in the legislation as it would apply to you.

Under UK law, when you enter into a contract with a trader by means of a distance communication (telephone, internet, mail order etc.) you will generally have cancellation rights under the Distance Selling Regulations. The period in which you can cancel starts when you place the order. When this period ends depends on when the trader provides written information (in print or by email) confirming details of the order and your cancellation rights -

• If the trader sends the written information before they send the goods or enclosed with the goods – the cancellation period ends 7 working days from the day after the goods are received;

• If the trader sends the written information after the goods but within 3 months - the cancellation period ends 7 working days from the day after the written information is received;

• If the trader sends the written information over 3 months after the goods, or not at all – the cancellation period ends 3 months and 7 working days from the day after the goods are received.



If you cancel you may ask for a full refund (including any delivery charges). The trader must provide this refund within 30 days.



The trader may ask you to return the goods and / or pay the return costs but can only do so if it was made clear in the written information. If the written information does not specify that you are responsible for returning the goods, you may expect the trader to collect the goods; if it does not specify you are responsible for the cost of return then the trader must bear this cost. Until the goods are returned to (or collected by) the trader, you have a ‘duty of care’ over the goods so it is important not to use the goods or do anything else which may damage them as this may mean the trader is not obliged to provide a full refund.



Under the Distance Selling Regulations, if you do not receive the goods you have ordered after 30 days, the contract can be considered to be automatically cancelled and you can claim a full refund (including delivery charges). Alternatively you can cancel at any time before you receive the goods and claim a full refund.

If you do wish to pursue a claim using the above legislation, you should now send the trader a letter (using registered post if possible), outlining everything to date, and giving a deadline to resolve the matter within a set period of time (for example 30 days). Make it very clear what you are claiming from the trader and why. It is also worth retaining copies of everything sent, for your records.

We will notify Trading Standards authorities in the UK of the trader's activities in this situation. Whilst this would not help with your own complaint, Trading Standards can take into consideration such complaints in any dealings they have with the trader.

If you require any further civil advice or information about this case, please do not hesitate to contact the Citizens Advice consumer service by return email or on 08454 04 05 06 quoting the case reference number.

Thank you for your enquiry.

Citizens Advice consumer service

Tel: 08454 04 05 06

Web: www.adviceguide.org.uk"

I doubt Maelstrom would even reply to a letter sent to them.

They might actually reply to an email if you put 'breach of Distance Selling Regulations' in the title.

Mind you, if those tax stories are true, they are already in enough trouble with the government.

 Kroothawk wrote:

Our absolutely final warehouse sale: Get 50% on office furniture, used computers, shelves and ... a warehouse. CODE is "Maya Calender".

Just kidding

BTW my birthday is on 21st December
Im thinking of throwing an ''end of the world party''

So as promised, update on my orders:

Two orders which I made 22/10 were dispatched 23/10 (although they sent me email about dispatching on 29/10), they arrived today (100% complete - banelords and banelegions/darklands miniatures)

Quite strange is, that I got them sooner, than the order I made a few days before (17/10), where are the things that concern me more , hopefully it will be here soon, will wait a bit more.

3 more orders are remaining all of them being packed - one was split (one mtg mat of two I bought is suddenly out of stock - probably will never see it, but 3,50 pounds loss is acceptable).

So as far as I can tell, the shipments from them are arriving

Has it all gone quiet now?

I was half expecting another email announcing further stock found of Spirograph, Rogue trader RTB box sets and the like.

Too quiet.

No new email codes, but also no deliveries, part-or full-order.

http://warlordgames.com/forum/viewtopic.php?f=11&t=6393

Has anyone else seen this post at Warlord???? from 2 weeks ago - as MG haven't had any more stock from Warlord since then I'm guessing Paul @ Warlord just didn't want their forum used to put people off buying what was left. (unless MG promised to send them the money from the sales!)

I'm a little surprised too, they are still showing stock of a few things but no new codes and the old ones have definately been expired on the site (yep- I checked, even the one that is mentioned on their home page- the 40% off one)

I place a last minute order at the 80% discount, my thinking was that it's a gamble that I'll either get nothing (possible) for my money or I'll get a bunch of stuff for a fraction of the retail price- I thought I'd give it a go and if I get nothing it's cost me £10 form my bet which I'm happy to risk- it's not like I could get a lot from GW for that price

Got a mate who posted on my old gaming club website about this. Here's a snippet:

I am not the only one being scammed by these despicable people. Apparently some customers are £100-150 out of pocket as orders are simply not arriving. A website has recently appeared called Eye of the Storm. It's got the same logo, same website layout. Apart from the name change and deleting the customer database so people can't complain to them it is exactly the same website. Do not trade with them.

 Wolfstan wrote:
Got a mate who posted on my old gaming club website about this. Here's a snippet:

I am not the only one being scammed by these despicable people. Apparently some customers are £100-150 out of pocket as orders are simply not arriving. A website has recently appeared called Eye of the Storm. It's got the same logo, same website layout. Apart from the name change and deleting the customer database so people can't complain to them it is exactly the same website. Do not trade with them.

Yup Same location, same people.


Why have EOTS as a physical store AND an EOTS web shop if Maelstrom (as the online portal) are still trading? If all is fine and dandy why not have EOTS as the physical base as well as gaming space and Maelstrom for On-line sales only (with their fantastic new bright spangly all singing, yet empty, warehouse)?)

 SoulDrinker wrote:

http://warlordgames.com/forum/viewtopic.php?f=11&t=6393

Has anyone else seen this post at Warlord???? from 2 weeks ago - as MG haven't had any more stock from Warlord since then I'm guessing Paul @ Warlord just didn't want their forum used to put people off buying what was left. (unless MG promised to send them the money from the sales!)

He is just diplomatic. I would be too in his place. Probably they owe him money and he just hopes that they will start working again and pay him. Plus it's not good for the rest of his clientele to see his site used as launching pad to hit a business partner. Bad image.

have a look at this from EOTS FAQ a fantastic piece of fiction a booker prize right there,

Aren't you just another faceless webstore after a quick profit?

Absolutely not! We're not some fly-by-night company with a poor record and even poorer service, our bricks-and-mortar store has been trading since 2009, and we have taken a number of years to research what every wargamer wants in a webstore: a genuinely cheap, no hassle service from people that know the industry and gets items to them quickly.

Our team is always willing to help you and we're also steeped in wargaming experience - if we can't help you, nobody can!

quite how anybody they still owe is suposed to swallow this i don't know but funny how the things that were in stock on MG a couple of weeks ago are now in stock at EOTS down to the same colour of paints.
perhaps people should email ETOS about thier outstanding orders.