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looks properly assembled to me, also lookes pretty damned droopy.

 Starfarer wrote:


OP, call GW customer service and tell them the model has a defect on the finger and you need a replacement. Don't bother mentioning it was assembled or partially painted. Tell them you aren't able to go to the store or they didn't have a replacement available and ask if they can mail you one. If you prefer to go to the store, they will probably replace it as well, but I wouldn't wear out any good will by bringing back half painted models more than this one time. If you are unsure about a model, replace it before assembling. Once you alter the original condition they have no legal obligation to replace it for you. That's just a general rule as a consumer and not specific to GW. Best of luck!

So, basically, lie and scam them? If the OP didn't care enough to report the missing finger before building and painting it, its sort of past the phase where it can be returned or refunded.
Edit; Sorry, I didnt see the picture, I still disagree with what Starfarer is saying to do, but I would still go into the store and ask about it. The most likely event is they will help you fix the model, as in heating it under something bending him back up. At that late stage in development they wouldn't be likely to replace it.

 blood lance wrote:

 Starfarer wrote:


OP, call GW customer service and tell them the model has a defect on the finger and you need a replacement. Don't bother mentioning it was assembled or partially painted. Tell them you aren't able to go to the store or they didn't have a replacement available and ask if they can mail you one. If you prefer to go to the store, they will probably replace it as well, but I wouldn't wear out any good will by bringing back half painted models more than this one time. If you are unsure about a model, replace it before assembling. Once you alter the original condition they have no legal obligation to replace it for you. That's just a general rule as a consumer and not specific to GW. Best of luck!

So, basically, lie and scam them? If the OP didn't care enough to report the missing finger before building and painting it, its sort of past the phase where it can be returned or refunded.
Edit; Sorry, I didnt see the picture, I still disagree with what Starfarer is saying to do, but I would still go into the store and ask about it. The most likely event is they will help you fix the model, as in heating it under something bending him back up. At that late stage in development they wouldn't be likely to replace it.

No I'm not saying he should scam them as they sold him a defective product he would have been entitled to a replacement, but he was unaware of his options. I'm saying in this one case he should do what he can(i.e. explain the initial defect as that's all that's relevant when calling customer service) to get an acceptable model, going forward with the knowledge that defects need to be addressed before you start doing any work on the model.

 Testify wrote:


Suffice to say, he was upright when I glued him, and very gradually "drooped" over a matter of weeks.

O_O Holy gak that's a droopy-ass mother.

I was wondering which model you were talking about, I thought it was the LoC but you said "daemon prince" and kinda threw me off, because the Nurgle prince is the only Finecast one that I know of. That's one of the models I was thinking about, it's sort of top heavy (well, mainly the wings, it could be worse I guess) and has skinny limbs so I could just imagine it bending like that...and then there it is!

So, just making sure: you didn't leave it in the sun or anything, right?

winterdyne wrote:
EXCEPTION: Forgeworld. Forgeworld apparently listen. Many of the kits that have had known problems (event-only Skinwolf, Tartaros pattern terminators) are no longer spin-cast. They've gone back to the far more reliable pressure-casting method. Very big kudos to the FW team for doing this, I assume it is EXTREMELY difficult to justify a more expensive production method in favour of a cheaper one these days. Especially at Lenton.

Oh, they did? I was wondering what happened with those models, I saw the pics that were floating around of the skinwolves and termies and was not too impressed. Honest to god it put me off wanting to buy Forge World ever again, so good on them.

Just wish GW would do that.

winterdyne wrote:
The resin used in Finecast (and many resins) does sag at room temperature.

And how this isnt a fatal flaw that should signal an immediate halt to finecast production is beyond me...

Then again maybe I'm spoiled in expecting my models to not be semi-solids...

The missing finger won't warrant an entire model replacement. On larger models, they will simply replace the part that has the defect, so, the arm that is missing the finger.
No, I am not simply guessing, I have had a lot of experience with replacement on failcast models, and on the larger ones, you have to be EXTREMELY specific, or they will not send you all of the parts you need replaced.

 CT GAMER wrote:

winterdyne wrote:
The resin used in Finecast (and many resins) does sag at room temperature.

And how this isnt a fatal flaw that should signal an immediate halt to finecast production is beyond me...

Then again maybe I'm spoiled in expecting my models to not be semi-solids...

It's not a fatal flaw because it's extremely cheap to produce. Far faster than pressure casting. However, to get a good cast, mix, pour, mould and casting process (pull time, spin speed) all have to be right; and those variables will change according to the design of the model to be cast.

To whit; it's cheaper for them to send out sufficient numbers of replacements to either a) finally hit a good one, or b) bore the customer out of the process, than it would be to go back to metal for example.

What shocks me is Reaper's Bones product*. Obviously frighteningly cheap to produce. Quality is... softer than metal, but soft edges can be sharpened visually with good paintwork. A bubbled or wavy edge cannot be corrected like that. I can't wait for the kickstarter package to be despatched (and oh yes, that Cthulhu.... damn you Reaper, damn you...). A case of done right there I think.

*Think of it as a rubbery plastic - cast in a metal mould injection style under massive pressure (so no bubbles and reasonable detail retension), but where undercuts can work (as the part is flexible and strong enough to be pulled). Thinking about it, and how one of our local group mashes figures, the material sounds more and more ideal... GW should probably think about licensing it before Reaper do the sensible thing and start making things that are close (but not legalling infringing) analogues to GW minis....

I second winter dyne in the call for getting this into GWs Flickr pool. In fact anyone who gets a finecast miscast should do so.

They actually filter the submissions manually, so it's not likely to get there. But if people go looking at your photostream to follow up...

 Starfarer wrote:

The daemon prince(or really any model of it's size) won't "droop" under it's own weight. The model I have(including custom made base with cork tile and gravel and Elmer's glue weighs maybe 2oz. There's no weight to speak of. That's like claiming any plastic model would "droop" under it's own weight.

Sorry dude, just had to reply to this. I had a Mangler Squig that was finecast and was an absolute joke when it came to drooping. It's modelled on one leg and the overall weight (tiny as it was) was more than enough to make the belly of the squig end up ON the base within 2 days. And that was not in a hot area, I live in Ireland. It was a 18 degree room. I ended up having to google possible fixes and found plenty of others complaining about the exact same thing, and how they had to drill out the entire leg and reinforce it!

I eventually propped it up with a mushroom underneath and tried and hide the fact that it was sitting on top of it to stay upright :(

Really, really shoddy resin.

 Ifalna wrote:

 Starfarer wrote:

The daemon prince(or really any model of it's size) won't "droop" under it's own weight. The model I have(including custom made base with cork tile and gravel and Elmer's glue weighs maybe 2oz. There's no weight to speak of. That's like claiming any plastic model would "droop" under it's own weight.

Sorry dude, just had to reply to this. I had a Mangler Squig that was finecast and was an absolute joke when it came to drooping

He did say a model of the daemon princes size. The mangler squig is far bigger.

However, I can support the claim as my much smaller Zoanthropes drooped at the point where the tail meets the small capillary tower. I had to remove them from that and pin them to resin bases.

Size is irrelevant. It's the ratio between supporting section and torque applied to that section that's important.

I'd be willing to bet the OP modelled the DP with its right foot off the deck. This puts the majority of the weight off centre and supported by the (rather thin) left thigh. Bendy time follows.

It's only a mistake of inexperience though, it's not like GW are open about the bending issue or have highlighted to need to do significant pinning on their larger models in ways that didn't need to be done with metal. They describe pinning only in the simplest of cases, the Mangler Squigs probably need a long piece running from the body all the way down the leg into the base. That's quite a job for someone not used to that kind of work. When introducting Finecast, GW just bigged up how easy it was to use and what an advancement it is, in actual fact it presents larger challenges with some models, but they probably don't tell you that at the till.

They don't tell you that *after* the till, either. Nor do Forgeworld in the case of models like the Hierophant.

The hierophant just looks like a nightmare to assemble...thin, spindly legs supporting that giant chunk of resin. I had a FW Tau barracuda once which was basically a big, solid brick of resin about hammerhead-sized, so I can imagine how much that hierophant body weighs.

The idea that you have to cut the legs into pieces and basically pin them the whole way up, for a model that costs that much money...kinda scary, I wouldn't even attempt it, lol.

 Ifalna wrote:

 Starfarer wrote:

The daemon prince(or really any model of it's size) won't "droop" under it's own weight. The model I have(including custom made base with cork tile and gravel and Elmer's glue weighs maybe 2oz. There's no weight to speak of. That's like claiming any plastic model would "droop" under it's own weight.

Sorry dude, just had to reply to this. I had a Mangler Squig that was finecast and was an absolute joke when it came to drooping. It's modelled on one leg and the overall weight (tiny as it was) was more than enough to make the belly of the squig end up ON the base within 2 days. And that was not in a hot area, I live in Ireland. It was a 18 degree room. I ended up having to google possible fixes and found plenty of others complaining about the exact same thing, and how they had to drill out the entire leg and reinforce it!

I eventually propped it up with a mushroom underneath and tried and hide the fact that it was sitting on top of it to stay upright :(

Really, really shoddy resin.

I was under the impression OP was describing a bend in a Nurgle daemon prince, as he initially was calling it a daemon prince before posting pics of a LoC. There is no way the half inch thick leg of that model would bend unless put under extreme external pressure. The base point of the model is simply too thick. That said, larger models with a single thin support point is very different, but that was not the scenario described initially.

 CT GAMER wrote:

winterdyne wrote:
The resin used in Finecast (and many resins) does sag at room temperature.

And how this isnt a fatal flaw that should signal an immediate halt to finecast production is beyond me...

Then again maybe I'm spoiled in expecting my models to not be semi-solids...

Your average miniature will not sag so it isn't really a "fatal" flaw. If you put them together wrong or if you have one that only has a very small contact point it could be an issue.

Seeing that it's a LoC, I'm not surprised it's having issues on the leg-that thing is spindly beyond believe (I know, I have 3 METAL ones) and that is a GD that should have stayed metal, or be made plastic: resin doesn't seem strong enough to support anything on a 3mm thick ankle. I'd definitely mention the sag and the finger. Don't mention the painting, or you'll likely get a "sorry, can't help you now" reply. Drooping like that mixed with the bad finger should warrant two replacement limbs, but try to see if you can get those first two limbs off your model first-if you can't, inform them that the parts are glued on too strongly and you risk breaking the parts of the model that aren't already damaged. If they ask why you didn't call about the finger before trying to build it, inform them that you were planning on fixing that yourself, but since you already had them on the phone for the weak resin, you figured you'd let them know about the finger too. Looking like you tried to just take care of it yourself first may help. Definitely leave out the partial paint job though-your battle will pretty much be lost from the get-go if you mention that.

"I spilled coffee on my computer and now I want you to replace it"

That, sadly, isn't how it works. If there was something wrong with the model after you put it together, then yeah. But if you just glued it together wrong, then no. Especially if you then painted it, then decided to change it.

Your going to have to pin the gak out of that to get it squared away.

refund at this point is pretty much take it in and find out.- Its worth a shot.

I'm not seeing you getting any love over this one, though, You are pretty much ed.

If you would have taken him in before modeling and painting, I could see you getting it changed, now?... I don't see it happening.

You take a pin drill, drill through the general stuctures and pin the holy gak out of it.

FInecrap is gak for larger models.... Its gak for smaller ones,but even more so for those larger ones.

Dumb gakkers over at GW need to make those larger guys in plastic and call it a day.


Every time I want to cave in for new 40K stuff, all I need to do is come back to stuff like this to keep me away.

Thanks Dakka, for helping me in keeping the faith.

To type all this information in this website and wait for a response would it not be quicker to just call your store you got it from?

Just go to your store and tell them the problem and ask if they can help. Any decent GW staffer will do their utmost to sort you out.

I saw the manager of my local store talking to a kid who brought in his landspeeder that he screwed up (first model after he finished Black Reach). The manager just got him a new one of the shelf for free and helped him to follow the instructions and assemble it.
And then he helped the kid turn his ruined one into a scenery piece

For the person saying resin wont droop, i raise you 6 mangler squigs.
All of which have real issues supporting the weight. (which isnt alot)


All resin models are liable to warping, more so when they are fairly thin parts.
That lord of change is a real pain in the arse for it as ive had it with both of mine now.
With finecast you really need to test-fit them before assembling, as some parts may require heating and bending a bit.

This one took a ton of bending as both legs were folded back on themselves:



Also, like your one, the staff was pretty bent up and needed to be straightened out a tad.

How hard is it to bore out the internal on the legs/ back and put in a wire strut?

Don't buy finecast. Solution to everything.

I would've put the model in on the windowsill and taken a picture each day to see how far it drooped.

I'm pretty sure the LoC lying down with his poor leg all bent would be convincing enough it's defective by design.

 ph34r wrote:
You assembled the model in an unintended way that placed strain on the material, which warped due to its nature.

The material was not defective, the cast was not defective, you just assembled it wrong and suffered consequences.

What? Don't listen to this guy OP, just get the dam refund.