The company is based out of Texas. I bought some scriber miniatures from them a couple of weeks ago. The package took an extremely long time to ship out, and when I got my package I was shorted a model. I have emailed them 3 times now since Thursday about the issue and have not gotten any kind of response. Has anyone had any problems with this ebay seller?

Don't mess about.

File a Paypal claim for the cost of the missing model, if it gets resolved, great, but you only have 45 days to file, and DO NOT cancel the claim until you have either the money or model in your hand.

They may be a superb retailer normally, but they have let you down in this instance, and that's all that matters.

the playerscove is the most abusive eBayer I know of. I've had one good transaction and two bad - I gave them the benefit of the doubt.

Worst customer service and abusive language ever.

Get your money back and run.

Not from Dallas is it?

Based out of Texas you say? Hmmm....

What is it with Texas and online stores?

I think the owner is a female and Slavic in origin given some of the slurring of the speech written in my emails that I got. (I'm married to a female Slav -similairity.)

I've ordered from them before, and didn't have any problems. My stuff arrived pretty quickly iirc.

I have ordered from them a lot and have never had any problem.

Check their feedback, the majority seem to be fine, but there are regular negs and neutrals outlining the same issues as the OP.

Seems they're a legitimate seller with appalling after sales if anything goes awry.

I've ordered once without issues. Still, YMMV.

Got like five or six orders from them without issue. I live one state over so orders didn't take overly long.
Not doubting your experience one bit. Believe me, I know stuff happens.

I have ordered from them several times and have never had a problem. That being said, gmail says I haven't ordered from them since mid-2010.

Regardless, Azreal has the right of it: open a Paypal claim early, now and always, whenever there is a dispute. It costs nothing; and if they take care of the issue, you can always close it later and hell, still leave positive feedback! Of course, if they email you and ask you to close the case, it's a pretty surefire way of telling they are going to try to bone you. No legitimate business will ask you to close a case; since they should be fixing the issue and prevailing on it instead. Never close a case until a refund or product is in hand.

She, yah you guys have the right person, finally sent me a message back. Turns out she sent me an extra model in a different package, but was still not the model I paid for. She said she will send a shipping label to swap them...lets cross fingers.

I'd still consider filing a claim, it's amazing how much more... focused retailers can be with one to motivate them.

I ordered from them last Friday, it supposedly shipped Wednesday, so it'll have been in the mail a week tomorrow.

I ordered the same exact item from a different seller and received it a full week ago (since they shipped Monday, and I got it Wednesday).

Won't be using them again and if it turns out they didn't ship but said that they did, of course I'd be leaving a negative feedback... if it arrived tomorrow it will just be a neutral.

Thought about it, but always find that their stuff is more expensive than anyone else's. She sometimes has some hard-to-find minis though

 Ouze wrote:
I have ordered from them several times and have never had a problem. That being said, gmail says I haven't ordered from them since mid-2010.

I'm in the same boat.

I got a few rhinos years ago for a good price, but I've recently taken them off my "saved sellers" list because they aren't really competitive anymore.

Kal-El wrote:
She, yah you guys have the right person, finally sent me a message back. Turns out she sent me an extra model in a different package, but was still not the model I paid for. She said she will send a shipping label to swap them...lets cross fingers.

She told me the same thing on the two orders she screwed up on. Admitted to giving me the wrong items, promised she sent the right ones later in a third box - never arrived. She then spewed profanity at me when she failed to provide a tracking number, I opened the claim to keep time going on the clock for her to provide a tracking number and then finally said she could not send me the models because she did not have any more to send me and then finally refunded me the money for the items I did not get.

She does not understand customer service or have any patience that I can see. It is a shame - she does have lots of minis I would buy if my experiences had been better.

Good luck getting your stuff.

 PanzerTC wrote:
the playerscove is the most abusive eBayer I know of. I've had one good transaction and two bad - I gave them the benefit of the doubt.

Worst customer service and abusive language ever.

Get your money back and run.

I can echo that. They shipped me 20 painted figures in a tiny box smaller than the a GW blister footprint with A SINGLE PACKING PEANUT put in. Of course the two metal ones were in multiple pieces and another half dozen plastic ones were snapped (and one was simply missing a limb). When I asked for a refund, they wanted me to commit mail fraud at my own risk and mail back the package "return to sender" so they wouldn't have to pay for return shipping. When I refused to ship it illegally (although I was fine with returning it in general), they left me inappropriate "positive" feedback cussing me out and sent me several vulgar messages where they commented that I had shipped a package years before and someone had gotten figs damaged. Yes, I indeed as a novice amateur seller had not used bubble wrap (but used other packing materials) once years earlier when sending metal figs and some arrived broken (and I refunded part of the payment as agreed within a few hours of getting the pic of the damaged minis)... and that in no way excused a "professional" seller with thousands of auctions from doing worse and not using almost any packing material and then looking for straw man excuses to lay blame elsewhere. If you look through their comments left for others, they're quite the jerk when someone has an issue.


Automatically Appended Next Post:

 RiTides wrote:
I ordered from them last Friday, it supposedly shipped Wednesday, so it'll have been in the mail a week tomorrow.

I ordered the same exact item from a different seller and received it a full week ago (since they shipped Monday, and I got it Wednesday).

Won't be using them again and if it turns out they didn't ship but said that they did, of course I'd be leaving a negative feedback... if it arrived tomorrow it will just be a neutral.

Just a tip... don't be surprised if they leave retaliatory "negative" positive feedback for you. They did that for me and it took the idiots who barely speak English at ebay help months to sort of fix it (incorrectly... twice...).

@OP: They will leave you insulting feedback but don't let that stop you from leaving accurate feedback from them. It won't affect your rating as they can only click positive category feedback now as a seller. And don't close the case for any reason until you get fair recompense from them. As I said, they wanted me to commit mail fraud to save them $3 on return shipping in order to get a refund for a complete and utter disregard for proper packing on their end.

Yeah no package today. Will be opening a Paypal dispute this weekend.

Thank you guys for all the help so far. She has not replied to my last mess to her. I am waiting until this Friday and the. Opening the claim and explaining to her why its open to hopefully speed her up. I won't close it until its resolved.

Kal-El wrote:
She has not replied to my last mess to her. and Opening the claim and explaining to her why its open to hopefully speed her up.

I wish you well - she took a very long time to respond to messages a day before the first 45 days expired. I informed her in my reply that I was going to open the claim to give it more time to arrive (the third package of my last two orders with her - which she mismailed/bungled) and thats when the things turned ugly.

I hate to say this but I was looking at purchasing two minis from here this month until this popped up and reminded me why I wrote my nasty notes on her in my eBay log of sellers.

For myself, it's only a single blister I'm waiting on... not a big deal. But, as I'm in the states and this weekend will be 2.5 weeks since the purchase date and 1.5 weeks since she said it shipped, it's obvious she didn't actually ship it.

Again, not really a big deal as far as I'm concerned, as Paypal will refund the money easily enough... but I just can't believe she's still able to operate on ebay with the number of negatives and neutrals she receives.

 RiTides wrote:
For myself, it's only a single blister I'm waiting on... not a big deal at all. But, as I'm in the states and this weekend will be 2.5 weeks since the purchase date and 1.5 weeks since she said it shipped, it's obvious she didn't actually ship it.

Again, not really a big deal for me, as Paypal will refund the money and she'll be left with another negative feedback... but I can't believe she's still able to operate on ebay with the number of negatives and neutrals she receives (I would think she's approaching the limit of their patience).

She told me twice that shipped the same day that I paid. I made not of that. Each time it was more than 12 days later (one case 17) that the actual date on the packages lined up with the payment date.

This goes in to my trust issue with some people. Don't lie/mislead me intentionally. I have people come back and say straight up - I made a mistake/had things wrong. Here is a surprise - I'm ok with that so long as I have not paid extra for a delivery date to be met. She never provided me any of the tracking options that I was paying for. Given there is generally another 10 days added on to shipping times for APOs - that can mean ~ another 1.5 weeks in shipping. If the packages are shipped 2-3 weeks late that wastes between half and third of a month's time, it’s no wonder there are a lot of claims filed on her.

I'm just amazed at some of the feedback I got (see) on her behalf in response to the negatives. Sometimes that is worse than the negative feedback at all.

What is so painful is she has some tuff from a guy in Italy (I know him) that I want but to go to him will cost me 3 times what she wants not including shipping. (The kicker is the guy will not use the Italian post system to deliver to my home in Italy because of the chances it gets lost - just my APO address.) I wish I could trust her enough to buy from her.

I replied to her again today telling her I was opening a case. She responded within 2 hours and sad she emailed me the return slip. eBay decided to block the attachment. I responded with minutes telling her and nothing... I am at a loss for words. How do you do eBay and only check your email once a week.

Don't believe her. The ol' email you proof routine that doesn't work seems to be a part of the MO.

Dude,

I went to check something out - she blocked /banned me from purchasing from her. I was going to buy two miniatures on sale and see if the service was the same for me as last time. Somehow I think I knew I was banned (I may have had an email from her saying that - but it was not in my notes). I figured hey get the two miniature I want and save about $30 (if they ever showed up).

But I saw some of the more recent comments and WOW! she has gotten really vicious in her responses since I last checked. It is a shame - she has some nice stuff on sale that I want. Too bad I'll pay more somewhere else - but the customer service with that someone else has to be better than the abuse she gives out:

◾
Reply by theplayerscove (Apr-30-13 19:26):
I can't describe how tired, exhausted I am dealling with ignorant demanding B's

and

◾
Reply by theplayerscove (Apr-30-13 09:42):
If you open a dispute we are done talking. You get to leave negative that's it

http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=theplayerscove&iid=360475481836&de=off&items=25&which=negative&interval=365

I don't know is there a thread with the most abusive eBayer online? If not I might start one with her as the $tar!

Member id hoplite8211

Finally got my item a month late, seller is a pain in the ass and a total loser! Buyer:

Reply by theplayerscove

yet I am still better off being me then you....what does THAT tell you....

LO-mother- fething-L! Burn!

I might not buy from her, but I'd date her!

Why? She'll just tell you she'll meet you at a restaurant and show up a week after the fact if at all. Then she'll leave a bad "review" for you on that dontdatehimgirl website. You'll end up holding nothin' but your *ahem* mini in your own hands for all the frustration.

 warboss wrote:
Why? She'll just tell you she'll meet you at a restaurant and show up a week after the fact if at all. Then she'll leave a bad "review" for you on that dontdatehimgirl website. You'll end up holding nothin' but your *ahem* mini in your own hands for all the frustration.

I'm in love already.

Man, her feedback thread is awesome.

 pretre wrote:
Man, her feedback thread is awesome.

LOL FOLFLMAO

It is pretty wild isn't it. If she spent half the time answering her emails/working on customer service - she probably would have more customers (and happier ones too).

@PanzerTC

Why bother? She screwed up two of your orders from your posts earlier in the thread and you just tried to buy more from her. That'll teach her! She has enough customers apparently as despite having 90+ problems over the past year, her feed back is still over 98%.

 warboss wrote:
@PanzerTC

Why bother? She screwed up two of your orders from your posts earlier in the thread and you just tried to buy more from her. That'll teach her! She has enough customers apparently as despite having 90+ problems over the past year, her feed back is still over 98%.

I think I half knew she had blocked me. I just did not have that in my notes on her - I do now. Besides I have left negative for some people and bought later on and had a totally different experience and in one case even asked eBay to remove the negative I left because of the great response/turn around in the seller. For this seller - I had the two mistakes - and left the one negative feedback for her for the package that never arrived. She still would have had one more shot with me. Unless its over $50 or two negatives - I usually keep the option open to buy from again.

She has two OOP minis that I cannot find anywhere else. I have not seen them anywhere else except a guy in Italy (ebay) who wants about $30 more than they are cost (but he made them and I think he has the molds he hinted at that for one of them) and still he has not figured out how much to charge for shipping. Even dealing with Princess Frost might be better that getting ripped of by the other guy.

She has customers yes - lots of neutrals and a climbing negative. I would have thought she would be banned buy now - but I guess the good/neutrals outweigh the negatives here.

 PanzerTC wrote:
I don't know is there a thread with the most abusive eBayer online? If not I might start one with her as the $tar!

The War Store would be a close second for me.

Given what I've read so far on her feedback I'd be tempted to pay damn near double for something I want before I'd buy from her again!

@kronk:
Got to invite us to the wedding! Should be a great relationship. Well, up to the point where she devours your brain......

 alarmingrick wrote:

 PanzerTC wrote:
I don't know is there a thread with the most abusive eBayer online? If not I might start one with her as the $tar!

The War Store would be a close second for me.

Given what I've read so far on her feedback I'd be tempted to pay damn near double for something I want before I'd buy from her again!

I've personally only ever had one minor issue with the Warstore and it was cleared up pretty quick. Are you buy chance referring to the rather "HIGH" prices the bits on ebay are for them. If so I agree sometimes its cheaper to buy the kits and part it out/sell it minus the bits you want. But lately bits seem to be harder to come by that they used to be...I wonder why GW!

As to paying double - bear in mind - I'm talking about an Italian guy wanting double before he calculated shipping and he refuses to use his own country's postal system. As abusive as she is - it might better than buying them from my other option. So I think I'll keep hoping someone else puts one on ebay or I find it in some other manner.

 PanzerTC wrote:

 alarmingrick wrote:

 PanzerTC wrote:
I don't know is there a thread with the most abusive eBayer online? If not I might start one with her as the $tar!

The War Store would be a close second for me.

Given what I've read so far on her feedback I'd be tempted to pay damn near double for something I want before I'd buy from her again!

I've personally only ever had one minor issue with the Warstore and it was cleared up pretty quick. Are you buy chance referring to the rather "HIGH" prices the bits on ebay are for them. If so I agree sometimes its cheaper to buy the kits and part it out/sell it minus the bits you want. But lately bits seem to be harder to come by that they used to be...I wonder why GW!

As to paying double - bear in mind - I'm talking about an Italian guy wanting double before he calculated shipping and he refuses to use his own country's postal system. As abusive as she is - it might better than buying them from my other option. So I think I'll keep hoping someone else puts one on ebay or I find it in some other manner.

No, bad communication, blame the buyer, rude. Don't get me started on the prices. I emailed Neil, he pawned me off on a lacky. Twice. I won't be bothering them any longer to take my money. They're so busy and all.......

I guess it boils down to how bad someone wants something. Given what I've read on playerscove, I weigh is it going to get here? When? How much BS before I can get on with my life? At some point there's a tipping point.
Another good example is FW recasters in China & Russia. Sure you might save some coin, but what if it's a miscast piece of crap? You pay more from FW direct, but you're covered if they screw it up.

Wrong item sent, replacement also wrong. No response from seller. eBay refunded. Buyer:
Member id b.sligh ( Feedback Score Of 125Teal star icon for feedback score in between 100 to 499)
Jan-01-13 17:24 Feedback conversation


Reply by theplayerscove (Jan-03-13 17:14):
Sorry to have spent the Holiday with Family instead of dispute.Sorry you have none

Lmao, seriously?

And yet people still keep on buying from this person. It is no wonder GW keeps getting away with everything if people even put up with that kind of abusive attitude.


Automatically Appended Next Post:

:-( figure is broken, the 2 arms... Buyer:
Member id gareth651 ( Feedback Score Of 263Teal star icon for feedback score in between 100 to 499)
May-21-12 02:22 Feedback conversation


Reply by theplayerscove (Jun-04-12 15:02):
This is a freaking bad jolke right? they are SEPARATE PIECES! use Super glue!!!

SM134 Warhammer 40K Space Marine painted Blood Angel (metal) (#251043238843) US $6.00

 alarmingrick wrote:

No, bad communication, blame the buyer, rude. Don't get me started on the prices. I emailed Neil, he pawned me off on a lacky. Twice. I won't be bothering them any longer to take my money. They're so busy and all.......

I guess it boils down to how bad someone wants something. Given what I've read on playerscove, I weigh is it going to get here? When? How much BS before I can get on with my life? At some point there's a tipping point.
Another good example is FW recasters in China & Russia. Sure you might save some coin, but what if it's a miscast piece of crap? You pay more from FW direct, but you're covered if they screw it up.

Sorry to hear that. Since I live at a lot of different APOs - I usually find his services the quickest, most reliable and generally cheaper than anyone else (lots of people try hiking prices on APOs - ignorant of the USPS regulations or in spite of them).

I understand that point. I'd like the two minis I'm interested in. I don't like dealing with most Italian shippers on eBay - almost always a postal issue - delay smashed boxes, missing packages from the senders. I my case it might well have been worth it at a 50% off the other option. Even with her "practices" I would not be out the money. With the Italian guy....I don't know. I get a gut feeling like I do with some of the re-casters. He made a comment on having the mold for one of them, but admits to not being the sculptor or the owner (company) of the mini. So I'm getting the "Danger Will Robinson, Danger!" feeling.

 PanzerTC wrote:

 alarmingrick wrote:

No, bad communication, blame the buyer, rude. Don't get me started on the prices. I emailed Neil, he pawned me off on a lacky. Twice. I won't be bothering them any longer to take my money. They're so busy and all.......

I guess it boils down to how bad someone wants something. Given what I've read on playerscove, I weigh is it going to get here? When? How much BS before I can get on with my life? At some point there's a tipping point.
Another good example is FW recasters in China & Russia. Sure you might save some coin, but what if it's a miscast piece of crap? You pay more from FW direct, but you're covered if they screw it up.

Sorry to hear that. Since I live at a lot of different APOs - I usually find his services the quickest, most reliable and generally cheaper than anyone else (lots of people try hiking prices on APOs - ignorant of the USPS regulations or in spite of them).

I understand that point. I'd like the two minis I'm interested in. I don't like dealing with most Italian shippers on eBay - almost always a postal issue - delay smashed boxes, missing packages from the senders. I my case it might well have been worth it at a 50% off the other option. Even with her "practices" I would not be out the money. With the Italian guy....I don't know. I get a gut feeling like I do with some of the re-casters. He made a comment on having the mold for one of them, but admits to not being the sculptor or the owner (company) of the mini. So I'm getting the "Danger Will Robinson, Danger!" feeling.

I just had a light bulb go off. What is the mini, if you don't mind me asking? I'm having a brainfart atm about the specific models, but is Kabuki models the mfgr/maker?

Opening the case got her attention at least. She has been kinda chatty today. She sent 2 different messages and will prob get another one shortly. A full refund of $23 is being offered. I have to send the "extra" wrong model back. She has not mentioned sending me the one I ordered. Here is my dilemma- I send the model back and I do not get the model sent to me. I'm short a model I need for my army, but I'm not out of the money. No other of what I need is on eBay...any of the times I have checked. Scibor is way more expensive plus $10 on shipping. If I keep the model and say screw it - I have a model I did not want, but paid for, and have to semi convert it or play it as is...and luckily I ordered an extra shield from another place so it can still match the rest of the army. Before her rudeness I was going to just leave neutral feedback...but looks like I am gonna go for that ultimate high she is talking about...

Please people for the love of all evil things in the world do not buy from the players cove based out of copperas cove, Texas.


The seller has responded to you and offered another solution to solve this issue.

Seller's message:
"Maybe you should check the e-mail address you registered with Ebay before you open disputes and make false claims. I TOLD you that Ebay wont allow me to attach a shipping label, that's an Ebay control issue not mine. They are scared I could sell you something and they don't get a cut or something./ So I told you I sent the label to your yahoo address!!! "


The seller has responded to you and offered another solution to solve this issue.

Seller's message:
" Well, now you got that dispute open to give you that extra feeling of power and control, so lets do it your way ..since I wasn't fast enough You always get to leave negative feedback for the ultimate high :-) "

Man, I feel for you. It really boils down to how much of a pain is it going to be to convert it, as opposed to do you feel it's worth the hassle to keep trying to get it? And when you do get it, will it be in time.
Sadly, there's not an easy answer to this one. Well, that anyone other than you can come to.

Knowing my dumb butt, I'd probably order it and hope for the best. I did mention the dumb butt part, right?

Here's to a speedy outcome!

Kal-El wrote:
Opening the case got her attention at least. She has been kinda chatty today. She sent 2 different messages and will prob get another one shortly. A full refund of $23 is being offered. I have to send the "extra" wrong model back. She has not mentioned sending me the one I ordered. Here is my dilemma- I send the model back and I do not get the model sent to me. I'm short a model I need for my army, but I'm not out of the money. No other of what I need is on eBay...any of the times I have checked. Scibor is way more expensive plus $10 on shipping. If I keep the model and say screw it - I have a model I did not want, but paid for, and have to semi convert it or play it as is...and luckily I ordered an extra shield from another place so it can still match the rest of the army. Before her rudeness I was going to just leave neutral feedback...but looks like I am gonna go for that ultimate high she is talking about...

Please people for the love of all evil things in the world do not buy from the players cove based out of copperas cove, Texas.


The seller has responded to you and offered another solution to solve this issue.

Seller's message:
"Maybe you should check the e-mail address you registered with Ebay before you open disputes and make false claims. I TOLD you that Ebay wont allow me to attach a shipping label, that's an Ebay control issue not mine. They are scared I could sell you something and they don't get a cut or something./ So I told you I sent the label to your yahoo address!!! "


The seller has responded to you and offered another solution to solve this issue.

Seller's message:
" Well, now you got that dispute open to give you that extra feeling of power and control, so lets do it your way ..since I wasn't fast enough You always get to leave negative feedback for the ultimate high :-) "

What specifically do you need? I might be able to source it for you and post it across? She might seem cheap in the US, but her £ prices aren't overly special here.

As for resolving with her, simply don't close the dispute until you have cash or product in your hand to your satisfaction, having it open will keep her motivated.

Leave negative feedback about the attitude regardless. Is she paying for return shipping?

Her negative feedback IS a fun read. This made me lol.


wrong picture for product and will not buy from again.


Reply by theplayerscove (Oct-15-12 18:05):
lol...that's like quitting your job 2 days after you got fired


Thanks for the warning guys. Dakka is lke the Consumer Reports of the miniature world.

 warboss wrote:
Leave negative feedback about the attitude regardless. Is she paying for return shipping?

If I send it back I get a whole dollar reimbursement for shipping. ...if that much. I will pay a dollar on the envelope alone lol. It's a scibor spartan warrior #2 with halbrad and shield. I got x2 double powerfist guys instead of 2 halbrad guys.

Yeah she's getting negative feedback regardless. More than likely I will get a positive feedback with negative comments once I do it.

This guy?

I can get him to my house for $25, then what ever shipping to your house.

Don't know how that compares to US prices in general, but that doesn't seem too far off what she's charging.

alarmingrick wrote:

I just had a light bulb go off. What is the mini, if you don't mind me asking? I'm having a brainfart atm about the specific models, but is Kabuki models the mfgr/maker?

While keeping quite on the exact model(s) (I'm afraid of it disappearing while I have a back-up plan executed) one is Kabuki. Only I deal with Kabuki a lot. It's not a seller based out of Rome (area of) he is further south towards the boot tip. I've met some of the Kabuki guys in Rome - picked of some models from them at a New Years Party and side stepped the postal system (which does suck in Italy). It is not on their website (U.S. or Italian) and they say it is out of production. Which re-enforces my theory (gut feeling) the other guy is a re-caster. I've not informed Kabuki yet - I don't know Italian laws well enough and without evidence seems to be a wild goose chase - Don Quixote charge. Even if it was like the practices of selling a mini for the low price (compared to the $60 prices for most OOP Kabuki) I'd buy from them if I really need/want it. I've only had one minor issue with the Kabuki in over a dozen purchases - they sent the wrong base, later they sent the right one for free and let me keep the wrong one. So I have no issues with them. IT is the second mini that I want that really drives the price high.

Kal-El wrote:Opening the case got her attention at least. She has been kinda chatty today. She sent 2 different messages and will prob get another one shortly. A full refund of $23 is being offered. I have to send the "extra" wrong model back. She has not mentioned sending me the one I ordered. Here is my dilemma- I send the model back and I do not get the model sent to me. I'm short a model I need for my army, but I'm not out of the money. No other of what I need is on eBay...any of the times I have checked. Scibor is way more expensive plus $10 on shipping. If I keep the model and say screw it - I have a model I did not want, but paid for, and have to semi convert it or play it as is...and luckily I ordered an extra shield from another place so it can still match the rest of the army. Before her rudeness I was going to just leave neutral feedback...but looks like I am gonna go for that ultimate high she is talking about...

Please people for the love of all evil things in the world do not buy from the players cove based out of copperas cove, Texas.

The seller has responded to you and offered another solution to solve this issue.

Seller's message:
"Maybe you should check the e-mail address you registered with Ebay before you open disputes and make false claims. I TOLD you that Ebay wont allow me to attach a shipping label, that's an Ebay control issue not mine. They are scared I could sell you something and they don't get a cut or something./ So I told you I sent the label to your yahoo address!!! "

The seller has responded to you and offered another solution to solve this issue.

Seller's message:
" Well, now you got that dispute open to give you that extra feeling of power and control, so lets do it your way ..since I wasn't fast enough You always get to leave negative feedback for the ultimate high :-) "

Well the thing is she kind of paints herself into the corner. This is not true, not completely. The seller can add in the postage in the return payment for the shipping of the model. With a re-caster in France - he offered this to me to get back some forgeworld items he was re-casting (and poorly at that) the Cities of Death Booby Traps. I had sent them to the UK (GW/FW) for prosecution and Ebay refunded me the whole amount after it was confirmed the items were fakes.

Two things of note - 1) it will cost her more than she wants 2) if I recall correctly she used either eBay's printed labels or the Pitney Bowes. Which I believe ships a slightly lower cost than the actual costs of the USPS. (A few cents - wow.) It also allows her to by-pass the customs forms she does not seem to know how to fill out for APOs. She has complained about APOs being international - she tried charging me international rates something like $20 for an item that she shipped for about $3.50. I tried educating her sent her some links and she never replied to me

I think she has trouble with the concept of resolution. Because of her, shall we say, "snarky" attitude she assumes the default response will result in negative feedback. This is more likely because of her negative attitude, manifest in her texting/messaging skills, that she drives people to leave a negative or neutral.

warboss wrote:Leave negative feedback about the attitude regardless. Is she paying for return shipping?

If you can stomach dealing with her - you might be able to change her mindset (as unlikely as that is) and get her to pay or even split the postage charges. I had a split in my orders - one wrong item sent, the other one had a set of shoulder pads missing (the ones I filed a claim for and left negative feedback). She wanted the ones she mistakenly sent back paid for by me in shipping. I could not seem to get her to reason it out to a split or own up for her mistake. I had a friend assigned here with me who wanted a set of the ones I got. I paid her in Paypal, my buddy paid me in cash for them. I got the "missing and the never sent items" money back.

She kept sending me emails yelling (all Caps in text) that the other package (the third for the two orders) had arrived and I kept both of those but not paid for them. I told they had not or I would have done the right thing. I asked for delivery confirmation numbers - something she seems to do one in three times. ( I had 3 orders from her in total over about an 8 month period - only one had a customs form and a tracking number.) If you send something back - get a delivery confirmation number for it to prove it. I left feedback for her after she pissed me off, accused me of stealing from her and did not seem rational to work with in a response.

She does not seem to understand that the APOs, the military postal system (MPS) adopted a receipt for all packages system. This is in response to many companies losing mail sent to Soldiers in Iraq and Afghanistan and losing their items/money in the process. I will admit some Soldier have taken advantage of the system - but this is a small percentage. Most will do the right thing, realizing that the increase in postage includes paying out of insurance claims that are not legitimate. I also have found that very often it is the sending carriers who are not USPS (USPS stations - sometimes) that cannot or do not enter the information in the system to track - when there is not destination sent from entered and my package shows up in Europe. It is a little more complicated than I have explained, but this is the simple version of it explained. in my experience Canada and Italy are the two worst systems in Europe and North America. Russia (I have some family there) is terrible for delivery into Russia, but pretty good outside of Russia.

Even with all that said - I still want two damn models she has. ARGHHH - damn my Resin crack/miniature addictionnnnnnnnnnnnnn.......(Set to the Kirk - Khannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn!!!!!!!! yell.)

I wish you the best of luck in resolution.

 PanzerTC wrote:

She does not seem to understand that the APOs, the military postal system (MPS) adopted a receipt for all packages system. This is in response to many companies losing mail sent to Soldiers in Iraq and Afghanistan and losing their items/money in the process. I will admit some Soldier have taken advantage of the system - but this is a small percentage. Most will do the right thing, realizing that the increase in postage includes paying out of insurance claims that are not legitimate.

So does delivery confirmation tracking work with APOs now or is the receipt something different? I had trouble once with an APO address and paypal which is why I treat it as a foreign address for sales/trades (I don't charge shipping as an international address but I don't ship first or ship without payment other than paypal because of the lack of tracking). Basically, the last time I tried the tracking worked until it got into the military system at the local metro hub and then it stopped. The guy didn't try to rip me off but it took a while (weeks) to deliver the package despite him being within the continental US and he was mentioning starting a paypal claim (which I would have lost despite having proof of mailing it *somewhere*... paypal needs proof its delivered to the final destination zipcode which doesn't happen with APOs).

 warboss wrote:

 PanzerTC wrote:

She does not seem to understand that the APOs, the military postal system (MPS) adopted a receipt for all packages system. This is in response to many companies losing mail sent to Soldiers in Iraq and Afghanistan and losing their items/money in the process. I will admit some Soldier have taken advantage of the system - but this is a small percentage. Most will do the right thing, realizing that the increase in postage includes paying out of insurance claims that are not legitimate.

So does delivery confirmation tracking work with APOs now or is the receipt something different? I had trouble once with an APO address and paypal which is why I treat it as a foreign address for sales/trades (I don't charge shipping as an international address but I don't ship first or ship without payment other than paypal because of the lack of tracking). Basically, the last time I tried the tracking worked until it got into the military system at the local metro hub and then it stopped. The guy didn't try to rip me off but it took a while (weeks) to deliver the package despite him being within the continental US and he was mentioning starting a paypal claim (which I would have lost despite having proof of mailing it *somewhere*... paypal needs proof its delivered to the final destination zipcode which doesn't happen with APOs).

Wow - that situation being continental is weird. I'll explain that in a little detail in a second. Below is a link that helps a little. I do not have my bookmarks on my personal computer - they are on my government one at work.

Our military service members and diplomatic personnel work hard for us overseas. Far from home, few things brighten their days more than mail from friends and loved ones. Although for APO/FPO/DPO shipments you pay domestic prices, you’ll need to follow special guidelines. You will need a customs form for your APO/FPO/DPO packages. What form you need depends on the service you’re using and the declared value of your mail.

Link - https://www.usps.com/ship/apo-fpo-guidelines.htm

Some key notes - most military members are reluctant to give ranks these days - operational security overrides the mailing guidelines in this case. So it is option in most places. Some units (service dependent) require the Service member to give the rank.

Delivery confirmation has worked with the USPS and MPS since about 2003. To clarify this - it was sporadic and not well maintained. In 2007 some better systems started working this out better and by 2008 I know I was able to start tracking my packages from the US online with consistent regularity. I have several packages in the system right now. One of which shows it reached its destination this Friday. Well its not in my mailbox - so what happens is usually an Air Force MPS for me is Aviano. Someone there lists it as arrived yet it probably has not left the base to be delivered to mine until next Monday afternoon when it is processed at my base a few hours away. Usually it comes to my base and the MPS personnel register it there as arrived.

But this all depends on the U.S. dispatching center and the subsequent handlers/hubs properly tracking and registering/updating its process. I have had some go "missing" in the middle and the packages show up. A lot of the system needs refinement/improvement. There are some that never show up. There are even some packages that show arrived and never do arrive. There is a signature (digital) that corresponds to a package slip provided for each delivery confirmation/sign upon receipt that is issued.

There is also a way for the customs slip number to be used in the same way as the number is in the tracking system. There is a new number that is being issued out as of this April that several of us are having trouble - it is a third receipt that we have to keep track of when we send to the US and supposed to be in use there now. Not sure I haven't been Stateside since right before Christmas.

As to your situation - that is odd. Most bases (CONUS) did away with CMRs (Community Mail Rooms - MPS using mainly U.S Servicemen to execute deliveries) and use their own base Postal Offices with P.O Boxes. The MPS only really starts when the packages are leaving the U.S. abroad to other countries (these are in California and New York). This works the same for Alaska and Hawaii - it goes into the local USPS and then the MPS then to military addresses for the bases in those locations - but these are consider OCONUS - Outside the Continental U.S. oh - for the record because the 49th and 50th states are U.S.states and not APOs in foreign countries - the postage is more there than to CA or NY hubs to reflect the same costs paid by regular citizens not in the military.

With your case I do not know what to tell you. I cannot explain it. But to let you know it takes 10-14 days for my priority packages to arrive from the US to me. It takes up to four weeks for regular mail/first class to arrive and as much as 3 months for media mail. So the length of time seems odd without knowing the distance between people.

I hope this helps. Send me a PM if there are more questions so as not to lead the post off course.

Thanks for the explanation. I wonder if the difference in tracking lies in the fact that I shipped *to* an APO instead of your experience shipping *from* one. That said, my experience is a few years old (maybe even up to 5 years putting it in the transition period you mentioned). The key for me restarting shipping to APOs would be whether the tracking works all the way to the destination.

No you misunderstand I ship to and from APOs. This is not only an explanation of how to ship from, but to ship to as well. I train Stateside at least once every two to three years for several months. Sometimes as much as five times a year as was the case last year.

I send myself and friends stuff all the time. I use delivery confirmation to ensure it is found, traced or I can file to get my money back as a filed delivery without the insurance prices.

Your experience/explanation of mailing to an APO stateside - I am at a loss. APOs do not exist inside the continental US. I think there is some other issue - possibly a bad address. There are no AA APOs listed for the continental United States. Canada and Mexico in the northern region and multiple in the southern region.

Here is a quick summary - Three Military "States": AA, which stands for Armed Forces (the) Americas; AE, which stands for Armed Forces Europe; AP, which stands for Armed Forces Pacific. Three "City" equivalents: APO, which stands for Army Post Office; FPO, which stands for Fleet Post Office and DPO, which stands for Diplomatic Post Office. They have three shipping locations - usually two are the most used, with AA's being the least used overall because of the number of forces stationed in the Pacific and Europe. AA: Miami, FL; AE: New York, NY; and AP: San Francisco, CA.

I don't know.. maybe the guy was trying to pull a fast one.. don't know. Thanks for the clarification. When you ship to a military address like an APO, does it give you delivery confirmation to the destination or does it stop part of the way there?

 warboss wrote:
I don't know.. maybe the guy was trying to pull a fast one.. don't know. Thanks for the clarification. When you ship to a military address like an APO, does it give you delivery confirmation to the destination or does it stop part of the way there?

If everyone does their part in the chain - from start to finish it shows up. Signature is the best - it gets done no matter what but costs more. DC when it gets done, which in my experience is most of the time, is good enough. If you read the posts I have above it gives real world reports on one of my packages in the mail. I have one that has provided me a number - but it does not show in the system. Maybe it was not entered , maybe they gave me the wrong number. It ill work out one way or another.

 azreal13 wrote:


This guy?

I can get him to my house for $25, then what ever shipping to your house.

Don't know how that compares to US prices in general, but that doesn't seem too far off what she's charging.

Yes that is the model. It cost $23 from her, but from scibor it costs $24 plus $10 for shipping. I also just noticed the extra model she sent me actually costs more...so screw her I'm keeping it and she can eat that cost. Hmmm win win for me and because she was rude, slow, and incompetent, I am leaving neg feedback.

Unreal. thanks for the warning. (though i was unlikely to ever use her - i ALWAYS go on Neg feedback) and the laughs....

Yea I forgot to check before I ordered. Shame on me.

I'll be filing my Paypal claim today.

I am sorry I am not the only one with problems from the players cove. It does, however, make me feel better knowing I am not alone. My 2 neg feedbacks dropped her a 10th of a point at least. So make sure you guys leave your feedback and forget about going neutral...go full neg IMO.

She is possibly a recaster as well from what I can tell.

-=Edited by Lorek - Content =-

I bought a few FW shoulder pads from her and they had huge holes all in them. I've dealt with plenty of FW bits and have seen bad casts, but this looked really shady. All the bits had the same indentations on the inside of the pad like they were all homecast molds. Really odd, but I can't say 100% they were recast, just sketchy looking.

Anyway, same deal, she wouldn't replace or refund without me paying to send back the bad ones I told her to simply send replacements and I would return the bad ones in that package as I had thrown out the original already. She told me that was my problem and she wouldn't send replacements.

After several insult filled message from her I filed a claim and got my money back.

-=It's the sentiment, not the language. I've edited your comment further. Stay with the facts and don't violate Rule #1. - Lorek=-

Starfarer, you might want to edit that first sentence before a mod has to...

I just sent another message to this seller saying I'll be posting negative feedback and filing a claim Friday if I don't have the model then, which will be over 3 weeks after it was paid for!

Oops, though the filter would change it. It has been edited.

The scibor models I did get were 100% legit models, but I can't say the same for other items she sells. I know they are legit because resin colors match and consistency and quality is the same. I ordered direct from scibor everything I could not find on ebay so I have direct comparisons.

I will never buy from her again, and I just bought some horde cards from eBay yesterday. I started checking feedback and bought from the guy that had good feedback instead of cheapest.... Lesson learned. Couple cents is t worth dealing with CRAP.

Listen guys, in her defense it's really hard to run a successful ebay store while simultaneously running a successful restaurant.

 Ouze wrote:
Listen guys, in her defense it's really hard to run a successful ebay store while simultaneously running a successful restaurant.

Dude that video really reminds me of someone...just can't put my finger on it. Pretty funny and GREAT find for a quick lol with similar related news!

I just opened a case- will let you know if it's resolved quickly. I tend to be quite forgiving in my interactions, believe it or not so if they do immediately refund me, I will likely leave only neutral (not negative) feedback.

Their responses have been prompt to me, and actually polite, which I was surprised by after reading this thread. But the fact remains that they item could not have been shipped when they claim that it was, and the tracking doesn't show up. So, either they will voluntarily refund me or Paypal will force it, but hopefully the former as I have other things to deal with right now

Starfarer wrote:She is possibly a recaster as well from what I can tell.

I bought a few FW shoulder pads from her and they had huge holes all in them. I've dealt with plenty of FW bits and have seen bad casts, but this looked really shady. All the bits had the same indentations on the inside of the pad like they were all homecast molds. Really odd, but I can't say 100% they were recast, just sketchy looking.

Anyway, same deal, she wouldn't replace or refund without me paying to send back the bad ones I told her to simply send replacements and I would return the bad ones in that package as I had thrown out the original already. She told me that was my problem and she wouldn't send replacements.

I've never had any issues with her that indicate any fakes. No one I know who has dealt with her has ever had any issues with authenticity of the materials she sells.

Can you provide examples/evidence?

(ALSO - a side note - http://www.huffingtonpost.com/2013/05/22/amys-baking-owner-deportation-sami-bouzaglo_n_3321990.html?utm_hp_ref=mostpopular)

Yea I don't think she recasts. She is just has bad practices. She sent me a message today after...what? Another week? She has to have the last word in everything. So expect some kind of response if you leave neg feedback, open a ticket, or anything that requires her to get off her...

did you get your refund?

Sorry about the thread necro but I didn't feel that it would be preferable to start a new thread about this particularly objectionable store. Lol, I just got sent a facebook invitation from this particularly vicious seller to buy direct from her because apparently she is tired of being "bullied" by ebay. Ironically, I never want anything to do with her because of the lying and harassment she engaged in when she shipped me 13 painted models in a tiny box with a SINGLE packing peanut as padding and I asked her for a partial refund due to the multiple models that were broken and one that was simply missing a limb.

It's pretty ridiculous to use your negative feedback/banned bidder list to solicit more business.

That's a shame that all of these scammers/irreputable business people move to facebook. Problem is facebook doesn't care about people using their page to rip other people off. I will say it was brought up earlier about her location in Tx.
It's listed as being in Copperas Cove, Tx which is 2 hours south east of Dallas.

Bothersome sellers from Texas is starting to become a meme.

 warboss wrote:
Sorry about the thread necro but I didn't feel that it would be preferable to start a new thread about this particularly objectionable store. Lol, I just got sent a facebook invitation from this particularly vicious seller to buy direct from her because apparently she is tired of being "bullied" by ebay.

Tired of being bullied by ebay? I am curious how she feels that shes being bullied. ebay has terms and conditions attached to it, just like any other site would have. Sell within the realm of those terms, and there's no reason for ebay to bully anyone.

I complete around 200 transactions per month on ebay. I give the customers what they ordered, and do so in the stated amount of time. It is really just that simple.

I would suggest she look into the seller protection that ebay has recently installed. They have prompts all over the place to report an abusive buyer. If a seller feels a buyer violates any terms, it's just as easy as shooting ebay a report.

http://pages.ebay.com/sellerinformation/sellerprotection/policy.html



I had an instance a few months ago. A buyer bought a miniature from me, and was disappointed that it wasn't as large as they expected. They didn't contact me, and left a negative. I sent the buyer a message to ask why the negative was left, and why he didn't contact me. I also pointed out that I have a return policy for issues like this one. He responded with "refund my money and I will drop the negative feedback". As soon as he did that, I reported him for blackmailing via feedback. ebay took away the negative feedback, and looked further into his account. I don't know if anything else ever happened, because of privacy policy. All I know is, as a seller I used the tools ebay provided. I knew the policies, and knew when a buyer had violated those policies.

BTW: I have purchased from Players Cove in the past. I always had a very satisfactory experience, and would use them again if needed.

 inquisitorlewis wrote:

Tired of being bullied by ebay? I am curious how she feels that shes being bullied. ebay has terms and conditions attached to it, just like any other site would have. Sell within the realm of those terms, and there's no reason for ebay to bully anyone.

I suspect it's more of an issue of her wanting everything to go in her favor even when she is at fault. You can filter the thread for my first post to see how she dealt with the issue of minis she sent me that were damaged because of incredibly poor packing. Back then ebay didn't have the super-pro seller conditions that they do now so all I could do was leave back feedback without having it cost me even more money. I've been both ripped off as a seller and as a buyer on ebay so I can understand suspicious sellers but her response was completely inappropriate in my case and from the responses in this thread it doesn't appear to be an isolated case. Good riddance to her and her ebay store.

 warboss wrote:

I suspect it's more of an issue of her wanting everything to go in her favor even when she is at fault. You can filter the thread for my first post to see how she dealt with the issue of minis she sent me that were damaged because of incredibly poor packing. Back then ebay didn't have the super-pro seller conditions that they do now so all I could do was leave back feedback without having it cost me even more money. I've been both ripped off as a seller and as a buyer on ebay so I can understand suspicious sellers but her response was completely inappropriate in my case and from the responses in this thread it doesn't appear to be an isolated case. Good riddance to her and her ebay store.

Feel free to visit mine at any time. I promise top of the line customer service.

I believe it. We've done a couple of deals on bartertown to both our mutual satisfaction.

 Darth Bob wrote:
Based out of Texas you say? Hmmm....

Automatically Appended Next Post:

 Bloodmagic wrote:
What is it with Texas and online stores?

Automatically Appended Next Post:

 Breotan wrote:
Bothersome sellers from Texas is starting to become a meme.

For some of us here "ladies" & "gentlemen", this is as offensive as if I called every last one of your mothers, wives, girlfriends, sisters, and grans whores.

Just a calm piece of advice to you to not put such hugely offensive comments in a thread here or anywhere ever again.

Some places are just so much more hallowed than others that comments like this just cannot be left to fester.
Even Eden had the Serpent.
Stop badmouthing Texas for the actions of someone even lower than the Serpent.

Take it easy.

 DouglasJB wrote:

 Darth Bob wrote:
Based out of Texas you say? Hmmm....

Automatically Appended Next Post:

 Bloodmagic wrote:
What is it with Texas and online stores?

Automatically Appended Next Post:

 Breotan wrote:
Bothersome sellers from Texas is starting to become a meme.

For some of us here "ladies" & "gentlemen", this is as offensive as if I called every last one of your mothers, wives, girlfriends, sisters, and grans whores.

Just a calm piece of advice to you to not put such hugely offensive comments in a thread here or anywhere ever again.

Some places are just so much more hallowed than others that comments like this just cannot be left to fester.
Even Eden had the Serpent.
Stop badmouthing Texas for the actions of someone even lower than the Serpent.

So.. they shouldnt mess with Texas? Sorry, couldnt resist.

We're a big state with a surprisingly large gaming population. Gonna be a few bad apples. This one and Daniel Whatshisname are about the only ones I'm aware of.

Manchu wrote:
Take it easy.

Really?
That is your response?

Do you highly value any person, institution, or so forth in your life Manchu?
It does not seem like it if your answer to me is, "Take it easy."
And I feel sorry for you if you do not.

Even being only half Texan (my Momma was a "web-foot" from Oregon), I was stilled instilled with, by my Daddy, the great reverence that native Texans have for their land, its peoples and its heritage.
Only Japanese I have met have anywhere the reverence for who they are, where they came from and what it is all about.
That is really sad once you think about it.

Simply Manchu, Texans revere their land.
One should not be knocking the whole due to some slimy deceitful snake found therein.

Seriously cut it out. I don't care how much you love Texas. The folks you're bitching out clearly meant no offense to you or anyone. If you love Texas so much then represent the state a bit better by showing some grace in dealing with criticism, a la Bossk_Hogg. As to whether I hold anything dear, I'm Catholic and I hear a ton of bs about that on here and elsewhere everyday. Doesn't give me license to pitch fits. Now let's have no more of this ITT as it's OT. If you have further concerns you can PM me.

Bossk_Hogg wrote:
So.. they shouldnt mess with Texas? Sorry, couldnt resist.

INDEED!!!
Other than you did miss the apostrophes in "shouldnt" & "couldnt".
My experience is that Texas is big on education too.
Granted, for some folks, that is just an excuse to have football teams, but that is just some folks.

Bossk_Hogg wrote:
We're a big state with a surprisingly large gaming population. Gonna be a few bad apples. This one and Daniel Whatshisname are about the only ones I'm aware of.

"We're"?
BH, where are you?
My people are up north of the Metroplex - the Sherman and Dennison area.

Indeed, there are a "few bad apples" or "turds" as my cousins say, but they get dealt with.
At least they all seems to be contained within the distinct minority of folks in Texas.

I was wondering just now BH, why do you have a variation on a Georgian handle?

Last warning, stay on-topic please. Take it to PMs.

Edited by Manchu

As opposed to taking offence to people's noticing of a trend, that is shoddy buyers happening to come from Texas? Should I be offended if people notice they come from my home state?
This is the internet man, if your skin ain't thick enough...

 DouglasJB wrote:


PS, stop with the "ITT" and "OT" unless you know that everyone knows it. That is impolite as well.

Protip: If you hover your mouse cursor over the yellow font abbreviations DakkaDakka will provide definitions.

Since I am new and I have no idea where to ask this question and the incident occurred in this thread, I will ask it here.
Where can we point out the misuse of power a Mod has performed and get a real hearing on the particular behavior?
All I made was a calm statement about what I found to be generally offensive about some postings on this thread.
Another person replied calmly and I responded in kind.
While we were talking, Manchu busts in, tells me to shut it up and I received abusive treatment at his hands.
And then he deletes my request for an apology.
I really want to talk to someone in charge other than the assaulter himself Manchu.

You can PM Yakface (the owner) but he is a busy man, other moderators can also be PM'd and they will talk about it amongst themselves.

Just remember the triangle of friendship (Yellow Triangle in the top right to report posts) can be used for moderator posts too.

That being said, your post was off-topic, if you had a problem with them, report the post and/or PM a mod and they will take care of it.

Thank you kindly.

Just to answer your question... The owner of the site is Yakface.

I would advise getting a thicker set of skin. Nothing said here was offensive, and you're showing an immature side of yourself. If you can't take a joke, stay off the internet.

On Topic. I have ordered in the past. Haven't had an issue. But relooking at things, I won't be ordering from her again. Thanks for the warnings!

Edit: damn I was beaten to it.

Seriously... ??

PM another Mod (not nessessarily a SwapMod or ArticleMod) and ask him to review the situation and thread.. OR PM one of the 2 site Admins (Yakface and legoburner) and appeal to them

However.. DON'T come off as high handed. Treat them as if you would talk to a supervisor at work, instead of an entitled customer.

EDIT: Twice Beaten..

 porkuslime wrote:
EDIT: Twice Beaten..

Heh, I'm on a roll, think I can ninja a third in this thread?

 warboss wrote:
Sorry about the thread necro but I didn't feel that it would be preferable to start a new thread about this particularly objectionable store.

I'm not a moderator, but I'd like to point out this does not count as a thread necro. A thread necro is reopening a time-sensitive thread and not adding something significant, i.e. bumping a 2 year old thread about a product release and saying "those look awesome". From the FAQ:

The only time it would be okay to post in one of these dormant threads would be to add vital new or missing information to the existing conversation. .

So bumping a thread to note an allegedly problematic seller has moved to a new storefront pretty comfortably fits that criteria.

Yep, that's how I look at it too.

 DouglasJB wrote:
Since I am new and I have no idea where to ask this question and the incident occurred in this thread, I will ask it here.
Where can we point out the misuse of power a Mod has performed and get a real hearing on the particular behavior?
All I made was a calm statement about what I found to be generally offensive about some postings on this thread.
Another person replied calmly and I responded in kind.
While we were talking, Manchu busts in, tells me to shut it up and I received abusive treatment at his hands.
And then he deletes my request for an apology.
I really want to talk to someone in charge other than the assaulter himself Manchu.

OT: You could try riding in to town on your horse, guns a'blazin' and ten-gallon hat a'wavin' whilst singing the Bonny Blue Flag and challenge the MOD to a duel at high noon? Colorful stereotypes aside, you could get some thick skin, take the perceived slights to your adopted state in kind, and stay on topic after repeated warnings.

On Topic: I've bought one item from The Players Cove. It wasn't in bad shape but it certainly wasn't what I expected in terms of quality, customer service, and timeliness. Alas, didn't see the point of raising a ruckus when some glue and green stuff would fix it up. Definitely won't be going back though after reading the horror stories in this thread.

Seriously guys, no need to drag out the spectacle. Let's drag it back on-topic and keep it there. Thanks.

Thanks for the update Warboss, I was about to get something from them... I almost clicked buy.

Wow.... that has to be the worst ebay seller i've ever run across. Seriously, someone needs to tell that bitch to put the crack pipe down and possibly pop a couple midol.

 Alfndrate wrote:
Thanks for the update Warboss, I was about to get something from them... I almost clicked buy.

Statistically speaking, you'd probably have been fine. It's just that if you ended up being one of the customers like me who had an issue that was 100% completely her fault that she would try to weasel her way out of it and not take any responsibility for her own mistakes.

 DouglasJB wrote:

Bossk_Hogg wrote:
So.. they shouldnt mess with Texas? Sorry, couldnt resist.

INDEED!!!
Other than you did miss the apostrophes in "shouldnt" & "couldnt".
My experience is that Texas is big on education too.
Granted, for some folks, that is just an excuse to have football teams, but that is just some folks.

Bossk_Hogg wrote:
We're a big state with a surprisingly large gaming population. Gonna be a few bad apples. This one and Daniel Whatshisname are about the only ones I'm aware of.

"We're"?
BH, where are you?
My people are up north of the Metroplex - the Sherman and Dennison area.

Indeed, there are a "few bad apples" or "turds" as my cousins say, but they get dealt with.
At least they all seems to be contained within the distinct minority of folks in Texas.

I was wondering just now BH, why do you have a variation on a Georgian handle?

I'm from Houston (Tomball technically, but Houston is easier to explain). Bossk Hogg is a mashup of the lizard dude bounty hunter from Star Wars and Boss Hogg from Dukes of Hazard.




To bring it back on topic, I've ordered from them once or twice before, but didn't have an issue. Sorry to those that did. Ebay/Paypal normally sides with the buyer in most situations, so hopefully it will get it worked out. But always open a ticket by the deadline, no matter how many "the check is in the mail" excuses you get.

Does this happen a lot from buying online? Like I mean not getting what you payed for after paying for it?

 Ouze wrote:

 warboss wrote:
Sorry about the thread necro but I didn't feel that it would be preferable to start a new thread about this particularly objectionable store.

I'm not a moderator, but I'd like to point out this does not count as a thread necro. A thread necro is reopening a time-sensitive thread and not adding something significant, i.e. bumping a 2 year old thread about a product release and saying "those look awesome". From the FAQ:

The only time it would be okay to post in one of these dormant threads would be to add vital new or missing information to the existing conversation. .

So bumping a thread to note an allegedly problematic seller has moved to a new storefront pretty comfortably fits that criteria.

Thanks for the clarification. I didn't realize there was a distinction and just rather thought that any addition to a long dead thread counted as necro but that only some necro was actionable.

SkavenLord wrote:
Does this happen a lot from buying online? Like I mean not getting what you payed for after paying for it?

Not really.

I only normally have access to a GW, and I personally try and minimise the amount of my hobby money that GW gets, so nearly my entire hobby budget gets spent online, either from eBay or a variety of retailers.

I have never, not once, had a problem.

Issues do arise though, but the majority are resolved between both parties with minimum fuss. By the time you get to the tiny number of transactions that go wrong and aren't resolved as the buyer would like, as mentioned here, you are looking at fractions of one percent of total purchases.

Rest assured, if there is a hobby retailer who is persistently letting its customers down, or treating them poorly, someone on Dakka will bring it to the community's attention, so just a keep an eye out for names on here, and all will probably be well.

 azreal13 wrote:

SkavenLord wrote:
Does this happen a lot from buying online? Like I mean not getting what you payed for after paying for it?

Not really.

I only normally have access to a GW, and I personally try and minimise the amount of my hobby money that GW gets, so nearly my entire hobby budget gets spent online, either from eBay or a variety of retailers.

I have never, not once, had a problem.

Issues do arise though, but the majority are resolved between both parties with minimum fuss. By the time you get to the tiny number of transactions that go wrong and aren't resolved as the buyer would like, as mentioned here, you are looking at fractions of one percent of total purchases.

Rest assured, if there is a hobby retailer who is persistently letting its customers down, or treating them poorly, someone on Dakka will bring it to the community's attention, so just a keep an eye out for names on here, and all will probably be well.

I'll be sure to keep my eyes open then. Thanks!

I ordered from them back in 2008 or 2009, when I first started playing and had no issues. I haven't bought from them since, though, as I haven't found them to be reasonable on their prices with assembled and crappily painted models.

I have not had a problem with the eBay store called theplayerscove

Edited by Manchu

For the love of Pete, stop.

Nobody is persecuting Texans for being dishonest. It just so happens that the greatest name in scamming that this community has ever seen is based in Tx, and, coincidentally so is this seller.

That's all there is to it, as you'd be aware if you'd been signed up for more than five minutes and read a few threads before you started attacking people.

I joined the forum specifically to post here that she left eBay to open up an Amazon store. I was graced with being her first ... err, customer.

I ordered an Army Painter "Psycho" brush from her store through Amazon. The brush was put into a plain bubble mailer with no protection, packaging or otherwise, and the mailer was just barely long enough to fit the brush. Needless to say by the time it got here, it was snapped and broken. She (begrudgingly) refunded me and is now incessantly emailing me after I left her negative feedback on Amazon. I found this thread after a quick Google search; now I just wonder what mess I got myself into.

I've never had problems when dealing with them in the past.

Could be the sign of the times of his business being in decline.