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Seeing as my only army is Necrons, with no intentions on picking up another army, I'm a little worried and relieved about the Finecast. I'm truly worried about Necrons in the sense of people scouring the sets for "the best looking model". That means that I need to be first to get the best out of the bunch, or be stuck with what has been equivocated as "Failcast". Having had a majority of my army being plastic (the only metal models I use in a game less than 2500 points is a lord or two and/or a nightbringer/deciever), I've gotten use to moving the pieces around, but I like metal because of the weight. It makes my units seem more important, almost FEEL important.

On the other hand, I am relieved for Finecast. For one, my models seem like they will be less adept to breaking, and the metal models I have don't like to glue together, so being told they glue easily is great. Also, I get to learn from everyone's mistakes, such as heating them up, how to clean them, to look for the best model when it arrives. Another thing I have going for me is that GW hopefully has not yet made the majority, if any of the models. If they haven't, they can already fix the common mistakes and the Necron's will come out as "intended". All in all, what I'm trying to say is GW messed up, sure, but they will hopefully improve. Sure Matt Ward is having his way with the Necron Codex, but I hope the models themselves are improved in quality by that time. I'm not making fun of people who have already bought the products and are screwed, I am saying that its because they have such a feedback, they can hopefully do a good job of improving. Or maybe this will fall to deaf ears, like lowering prices and the likes.

Ok i am kinda new here, but i have one questions.

After seeing how bad some of these bubbles are and say the store I got them from will not let me return or exchange them what am I supposed to do to fix if? I have very little experience with green stuff and many of the problems i have seen, you need some experience and skill to fix. And I know i am not the only one. What is the 12 or 15 year old supposed to do, that just got into the game. and knows nothing about risen going to do????

Doonan wrote:After seeing how bad some of these bubbles are and say the store I got them from will not let me return or exchange them what am I supposed to do to fix if?

Contact the appropriate fair trading authority in your country/state/whatever and lodge a complaint.

Although in the US, if you've bought from an independant, contacting GW directly would be an intermediate step.

There is no reason any store should refuse to accept a return for a sub-standard product. However, be familiar with the store's return policy, keep your receipts and your packaging. For internet stores be sure to do all of the above as their policies will vary vastly from brick and mortar stores and even between different internet sellers.

I went down to my FLGS about a half hour ago and had a look through the finecast reminants they had on the shelves along with a couple of boxes they had open (specifically hive tyrant and a cursory glance at canus)

I couldnt see any major issues, a couple of bubbles here and there, and a few notched miscasts (such as a notch out of a ribon on a shadowseer) but nothing that i would consider show stopping.

The tyrant was mostly still on the sprue, and sure, could have been the one great set they had, but the parts that were loose fit together far better than the metal mold, there were a couple of points that wernt as sharp as they normally are, but no voids or anything.

I also had a close look at an Autarch and saw no voids at all or miscast wings, so it looks like they had a good one.

No pics, but i'm a little more releaved that the ones i've got coming might not be complete failcasts.

NAVARRO wrote:

Cadaver wrote:
It could be said as well that some of the "reviews" are biased as well. When I see a review titled "Failcost review" I find it hard to believe the poster did not go into the review with a bias against GW or the product, as it seems alot of people are focusing their anger at a number of GW policy changes and price increases at the Finecast range. Additionally, I think that the number of models shown are not necessarily indicative of the range as a whole. Most people don't leave feedback or write reviews for models they are happy with.

Having said all that, I will most certainly be purchasing any Finecast models at my FLGS rather than online, so I can inspect them beforehand, but I did this for metal models as well, so it's not a huge change for me personally.

In the end, even if there is a larger quality control issue, it's not like customers are left with no recourse. GW replaces defective models without question. So while some folks may be out some time and have to deal with the slight frustration of a miscast model, they can get a replacement quite easily.

For me, the weight, prep time and susceptibility to chipping inherent in metal models are a bigger issue than a potential miscast with a resin model. Although, having purchased a large number of FW models, resin prep is not a huge issue for me. I can understand how less experienced customers may be a little shocked to see a few places that need touching up if they haven't had previous experience with resin models.

I don't see it that way cadaver... I don't give much credits on the written reviews when they have crystal clear pictures next to them but yes bias goes both ways... but when I see everywhere pictures from people that got tons of finecasts ( I don't assume they are nothing but fans of GW models)... when I see pictures on the official GW site showing some of problems I surely don't see them has independent reviewers and expect they cherry picked the miniature... if those were the cherry's ouch.

Call me naive but I bet with you if these casts were par with the best in the market people would buy these and understand the prices increases... I have a hard time to believe all folks outhere got a hidden agenda and are reporting these finecasts just to blemish GW.

As for replacing faulty product it may be easier for folks who have GW in their countries, many don't and I surely don't and rely on online shopping... the fact its a faulty product gives me much more problems and its not that easy to replace the thing.

And finally I have some experience with resins it goes back some decades and the old fart in me that seen a bit of what's outhere can tell you if you consider FW cast a good comparative example to justify your experience with resins and that Finecast its expectable I can tell you that you probably picked one of the worst casters in the market... Im not new to these things and yes finecasts did really surprised me.

I guess my point is the horrible miscasts seem rare, but the instances of air bubbles and minor issues are more common, and I think if we were able to compare the problem models to the good ones over a very large number of models, the percentage of bad models would be minimal. I'm not saying people have a hidden agenda by posted reviews, but I do think their may be some bias in some of the reviews where it seemed like they were blowing minor defects, which I've seen on plenty of metal models, way out of proportion.

I honestly don't know if FW is a good comparison to Finecast, as I haven't had a chance to check out Finecast models in person. I don't think any issues would be out of my ability to fix, however, and that was really my only point in drawing that comparison. I'm sure there are better casters, in fact, seeing Studio McVey's offerings, I know there are. My use for non-GW products is limited, however. I would love to get some Studio McVey miniatures at some point, I would just really like to see a larger offering, or at least miniatures that would be of use for Necromunda, as that's the only game I currently play.

I think we'll get a better overall idea of Finecast quality as time progresses. I certainly am not trying to make excuses for GW, and if their product is sub-par I'm sure it will be addressed by them with better quality control. I just hope Ogryns get the Finecast treatment soon, as those are models I've wanted to get for awhile, and I want to get some firsthand experience so I can have an informed opinion.

Was at my FLGS today also for a tourny and saw a guy bring back a Logan Grimnar that was literally missing a face from air bubbles. If they were on the armor or something, that'd be fine with me on a personal level if I have a fat stash of greenstuff laying around (which I do, but many do not). However, if I had received the model this guy did, I'd have been pissed. He paid 22.25 +tax for that model and then went home to build and paint it only to have to come back and try to get another (which my FLGS did not have in stock).

Seems like most of the air bubbles can be minor, but certainly not all, this was pretty bad and I can't blame the guy for being upset with the amount of time it took out of his day to straighten this out.

The owner of my FLGS is honestly stressed out with his orders because he has no way to know what shape his orders will be in when they arrive and how his customers will react if they have issues. Some people have been pretty gracious, others have been off the rails pissed.

It's already taking a toll on his business because he can't just make a quick buck on a sale, he's got to sort all this out constantly. Over the past few days he's dealt with several returns, at least one customer told him they'd be buying older metal on eBay, which will cost him at least some profit in the long run. Other customers aren't sure what they're plans are as many of them aren't talented miniature sculptors/hobbyists (some have never used greenstuff), they're just casual gamers that rely on things being relatively straightforward to get them from the blister to the tabletop.

Do I see this shutting down the FLGS I game at? No. I don't. Do I see it cutting into the owner's already dismal (due to economical issues out of his control) profits? Yes, I do. That, in turn, could potentially impact his ability to run events with prizes, stay open later, make larger orders for better stock, etc. He does a lot of GW sales, and thankfully most things are now plastics, but he does definitely have this issue to contend with nowadays, and it's not making his life any easier. I feel for the guy.

Personally, I opened 4 blisters for him from his order to check quality, and 2 of them were bad enough that nobody would have bought them, the other 2 were ok, with only a couple small air bubbles, one missing some fingers.

Overall, I would say GW shouldn't have hyped this. Sure, announce it, tell people it's ultimately necesssary and will hopefully get better with time, but don't pimp the finecast line as the premier hobbyists dream. They really tried to make this out to be the ultimate line of minis, and the quality just isn't there to back that up. The truth is in your FLGS, go down and see for yourself. Deny it if you will, that's your right, but today I saw for myself just how mediocre finecast is.

On a related note: I once got a DKoK officer with a glop of resin for a face (opposite of the issue above), and FW was awesome at replacing it (the whole unit!) nearly overnight, but I can't see GW staying profitable if they are busy handing out masses of free product for all of the widespread airbubbles, etc. They do need to get on this, and step up their QA.

EDIT: typos

CMDante wrote:

Kilkrazy wrote:
How about a scan of your certificate of provenance?

Lol, I'd like to assume thats a joke but since I suspect you may be serious...



Incase you can't see, it was 306 of 750.

Why on Earth did you accept it?

If you're happy with parts in that bad condition it doesn't say much for accepting Finecast.

Kilkrazy wrote:

CMDante wrote:

Kilkrazy wrote:
How about a scan of your certificate of provenance?

Lol, I'd like to assume thats a joke but since I suspect you may be serious...



Incase you can't see, it was 306 of 750.

Why on Earth did you accept it?

If you're happy with parts in that bad condition it doesn't say much for accepting Finecast.

I received a broken Ruby. I informed Maelstrom that their packing was insufficient and this high-detail, delicate cast required better packaging.

They sent me out another.

Dont know what I will do with the broken one, though I suspect it will fill the stocking of a friend with better skills in repairing and working with resin sculpts.

Got back from Florida today and checked out the fine casts I have left on the shelves from the weekend. Besides some flash on a sprue, and a bubble on chin. I haven't been able to find very many of our fine cast stuff with any errors, I did hear one box of incubi that we had in had a few bubbles on the helmet, but so far, no other horror stories. Looking forward to picking up a lord commissar and painting him up.

Well I tried my best but I couldn't get very good comparison pics. I didn't have time to assemble and prime them so this will probably help no one.


Sprue shots. The model on the bottom left is the same body as the one on the bottom right, and you can see the spikes on his greaves are kinda messed up. The one on the right came out great, the one on the left had voids instead of fully-formed spikes (I didn't notice this lastnight when checking the models, got kind of irritated since that means I either shave the nubs off or try to resculpt the spikes myself). One of the swords was loose when I opened the box.


Stupid pic came out kinda blurry...


Close up of one of the bodies. I couldn't get a good enough pic with the two side by side so if someone wants to splice these two images together then be my guest.


Although it came out blurry too so it might not be worth bothering with that...god damn it I suck at taking pictures.


Terrible photos, why did I even bother.

Combine my horrible photography with the fact that the incubi are kind of a new mold anyway and it may be hard to tell if one is really better than the other. In my personal opinion I kinda liked the detail of the Finecast models, but I had a couple problems with spikes not forming, or the ends of spikes (like on that elbow on the sword arm and the horn on one of the helmets) chipping off, and the material just feels brittle as crap when holding it in your hand. I started to attempt the "stress test" that they performed with Skulltaker's sword on the website, and I didn't get very far since I think the blade was about to break. It felt awful wobbly anyway so I left it alone.

Thank you for posting these. Looks like all the horn tips are ok and there is nothing that is horribly misscast. too bad about the small spikes. I wonder if this will just be common on all the Dark Eldar figures.

I picked up a Hive Guard, and I am pleasantly surprised with it. No bubbles, no miscasts, everything fist together perfectly. Lots of tiny air-hole bits to trim, but that's okay. The price felt like being bent over a stump, but then again, nobody forced me to buy it. Now I really wonder how long Forge World has until their lines are absorbed by Citadel.

thebadabwar wrote:Looks like all the horn tips are ok and there is nothing that is horribly misscast.

It's actually that one on the bottom left, the left horn on the helmet is just a little shorter than the right one because of a tiny chip on the end. But no, I didn't get anything too horrible (although I didn't notice that sword arm had a chipped elbow spike on it before taking pictures...wonder what else I've missed). If they do manage to improve the casting quality then I might actually be a fan of Finecast, although the prices are still stupid and I'm going to be buying less incubi than I planned to. I originally wanted four boxes, may have to live with two instead.

I still can't get over that, the incubi were my favorite kit, a rare occurrence with GW where you actually kinda feel like you get your money's worth. And then they fethed that up and raised the price by about $6. Nothing is sacred.

Deefect wrote:(You can count the teeth of Yarrick! What the hell!)

err, you could on the metal one, hell I could on the 3 I did before, and its not many teeth to count really.

Was in the queue in Warhammer World on Sunday and three customers in front of me were returning Finecast sets.

I felt quite sorry for the guy behind the counter. In fairness they were replacing ALL of them. Although they had run out of some models so the girl had to put it on order which kind of sucked.

Blue shirt said they've been having loads of problems with Finecast and hopefully getting it sorted ASAP.

Seriphis wrote:I went down to my FLGS about a half hour ago and had a look through the finecast reminants they had on the shelves along with a couple of boxes they had open (specifically hive tyrant and a cursory glance at canus)

I couldnt see any major issues, a couple of bubbles here and there, and a few notched miscasts (such as a notch out of a ribon on a shadowseer) but nothing that i would consider show stopping.

The tyrant was mostly still on the sprue, and sure, could have been the one great set they had, but the parts that were loose fit together far better than the metal mold, there were a couple of points that wernt as sharp as they normally are, but no voids or anything.

I also had a close look at an Autarch and saw no voids at all or miscast wings, so it looks like they had a good one.

No pics, but i'm a little more releaved that the ones i've got coming might not be complete failcasts.

Same here I look at abot 10 finecasts and only one had a bubble it was on a harlequin shadowseer and it was very small. Alll others look good some flash but not bad. I think all the bad press is coming from PP or something and my LFG did not raise it prices I guess more bad press from some were.

army310 wrote: I think all the bad press is coming from PP or something and my LFG did not raise it prices I guess more bad press from some were.

yeah no bad press round here, not a single person has posted proof of defective models or complained about defective models, all the pictures have been of perfectly cast cleanly molded models of perfection and people singing praises...oh wait.

Personal opinion, just don't like having to re-work what is supposed to be a 'premium product'

It's genuinly beginning to upset me...

This is not about GW hate, this is just last straw kind of depression...

yeah no bad press round here, not a single person has posted proof of defective models or complained about defective models, all the pictures have been of perfectly cast cleanly molded models of perfection and people singing praises...oh wait.

There have been a couple of nightmare casts, i'll give you that, but its not all doom and gloom...

Its a new product range, if they hadnt of upsold finecast + released it at a time where they were doing some truely stupid things, would there be so much rage?

I dont agree with the recent changes in price, the decreases in information flow and the exorbinate prices we get charged in AU, but all that aside, i like what i've seen in person so far with the finecast stuff, keeping in mind that i might get a lemon, if it happens i'll deal with it, just like i deal with any other faulty product.

I think some perspective needs to be reached by some posters on here, internet rage is all well and good but at the end of the day trolling every positive post makes you look like an idiot.

just don't like having to re-work what is supposed to be a 'premium product'

This is my point in regards to the upselling, if they hadnt said it was the best in the world then there would be no where near the rage, they've created an expectation that will never be able to be met by most people...

maybe i've been disappointed too many times by shoddy work in AU that i apply very liberal amounts of salt to statements where they say "they're the best"





edited cause of a post in the time i posted mine.

gr1m_dan wrote:
Blue shirt said they've been having loads of problems with Finecast and hopefully getting it sorted ASAP.

A warhammer world blue shirt saying Finecast has been having lots of problems is kind of the confirmation of the reports we have been hearing around the net.
Glad GW is so generous replacing things but I think such big ratios of miscasts will be a problem to replace all and that the only way to sort this thing out is to find a better way to cast these things ( I dont know if this new material is prone to be recycled but if you cant melt it and reuse it again ouch!)... They need to find a way to cast these things well thats the only way to go IMO. For our sake I hope they manage to make this right.

Ebay metals will rise for sure and metals will be even more collectors items from now on.

army310 wrote:I think all the bad press is coming from PP or something and my LFG did not raise it prices I guess more bad press from some were.

You think Privateer Press have been actively posting in forums to disparage GW products in order to boost their own sales?

I don't. I really don't.

Also, the price hikes are a matter of record, if your FLGS didn't raise their prices then they're taking the hit for you. And good on them!

People need to remember: People who are totally satisfied won't post on the internet about it. You're only getting one side of the story, because the other side is totally content with their purchase.

I did earlier in the thread.

Mine were awesome! All four were spot on as far as I could tell so I'm guessing my local store must have got a decent batch.

Must admit though all the pictures that have been posted of late seriously puts me off buying the box sets or anything online. If I can't see the model I'm not going to buy it to save myself some hassle.

Thrax wrote:Overall, I would say GW shouldn't have hyped this.

That, or they should have hyped it, but then also actually delivered what they promised...

Cerebrium wrote:People need to remember: People who are totally satisfied won't post on the internet about it. You're only getting one side of the story, because the other side is totally content with their purchase.

How can you really say that for sure ( even here you see good reviews)... I see tons of good reviews on other products and companies, Heck I even make some articles reviews about good stuff good experiences good minis etc and so do plenty o people... One of the reasons people are vocal about something is when they are very satisfied or very unsatisfied about what they are reviewing the only silent ones are people not interested about something.

Cerebrium wrote:People need to remember: People who are totally satisfied won't post on the internet about it. You're only getting one side of the story, because the other side is totally content with their purchase.

Look at my post a few slots up. I had no problems at all with my purchase.

insaniak wrote:

Thrax wrote:Overall, I would say GW shouldn't have hyped this.

That, or they should have hyped it, but then also actually delivered what they promised...

Indeed. There is that scenario as well.


Automatically Appended Next Post:
This whole finecast situation will certainly work to GW's benefit if it curbs the appeal of internet purchases.

army310 wrote:Same here I look at abot 10 finecasts and only one had a bubble it was on a harlequin shadowseer and it was very small. Alll others look good some flash but not bad. I think all the bad press is coming from PP or something and my LFG did not raise it prices I guess more bad press from some were.

Probably because the prices don't officially go up until June 1st.

Also, I'd like to know how this is all just "bad press" being spread by a rival company when all you have to do is visit the god-damned website and see it for yourself, as some things have quite obviously already gone up in price. My Dark Eldar codex was $29 in November, it's listed at $33 now. My metal incubi were $29.75 in November, this box of Finecast incubi cost me $35.50. Unless I'm so utterly stupid that I just imagined myself paying more money than I did before, I think it's pretty safe to assume you're wrong on this one and that there's no secret group of PP employees trolling forums just to spread bad rumors about GW...like they would need to do that in the first place, GW is pretty good at making a bad name for itself without help.

warpcrafter wrote:

Cerebrium wrote:People need to remember: People who are totally satisfied won't post on the internet about it. You're only getting one side of the story, because the other side is totally content with their purchase.

Look at my post a few slots up. I had no problems at all with my purchase.

Neither did I, really. I was actually surprised what I got was as good as it was, I fully expected the worst when I cracked the box open. I only had a couple of minor complaints about one model in the box not being a perfect cast.

I did, however, pass up a few other blisters I was interested in based on sketchy-looking casts, so I'm not exactly praising Finecast because I got one decent box of models.

Thrax wrote:This whole finecast situation will certainly work to GW's benefit if it curbs the appeal of internet purchases.

I'm not convinced of that. Direct only means that people like myself, who prefer to mail order, have to order from GW online. Net gain for them as they get full RRP. Now I'm less likely to order online, sure, but I'm not going to the shop to receive crappy service and for them not to have the miniature I want anyway. I'm just not going to buy the miniature. Net loss for them. I don't know if I'm representative of a large market share, but I think enough people are going to feel the same that this is going to hurt them more than help them.