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Made in de
Steady Dwarf Warrior




Hamburg

 Mad Doc Grotsnik wrote:
But Common Sense doesn’t necessarily apply to Law.

Hey, easy there! I am a lawyer (but not UK).

The T&C document looks like an amateurish mess. Obviously it was originally meant to be terms & conditions for the use of their website, which is different from terms & conditions of the contracts of purchase they do. Crucially, there is no proper 'sales stuff' in there (eg prices, delivery, retention of title, place of performance etc), just the three points in yellow that crossed their minds at some point and then they put them in front of the older text. The important part for you: it does not explicitly regulate which action will conclude the purchase contract. Where I'm from, that would have been pretty standard content in a webshop t&c document (and it would say that the contract is only formed when either they send out the item, or they explicitly confirmed the contract; everything else is just foreplay).

You might actually have a contract of sale if their behaviour gave you the legitimate impression that they accepted your order (again, I'm not a UK lawyer). But then, this might not get you far. If they're able to cancel it anyway or renege on it, you might have a claim for damages - and what damage has been caused? This might be too 'peanuts' for a court case either way. So, if you're angry enough, complain away at the relevant bodies that might issue fines or that might have legal standing to 'police' such things through courts on the consumers' behalf.

Edit: Maybe they've also sent some legal texts with the emails / order confirmations etc.

This message was edited 1 time. Last update was at 2021/04/09 18:21:19


 
   
Made in gb
Decrepit Dakkanaut




UK

I think internet websites have a safety net when it comes to prices because I do recall many times where something got listed at a stupidly low price (eg some one puts the decimal point in the wrong place) and everyone flocked to buy it and sales were processed, but later cancelled. So I believe distance selling does protect the seller from miss-listed prices. Otherwise any minor mistake on price could sink any online firm in moments.


That said whilst they legally might be allowed to do it; the moral side is very clear. Spread the word to the game communities and they'll be blacklisted by many for this practice. Jacking up the price by £60 on a £125 retail product is insane when they've already agreed to sell at a certain price to customers.


I would also say yes do contact GW because whilst they are a 3rd party they are trading with GW and bad 3rd party trading will reflect on GW. So yes do contact GW to inform them of this.

   
Made in us
Regular Dakkanaut





My reply to them (thank goodness I hadn;t cancelled my GW-direct preorder - and was planning on returning it should this cheaper option have worked out). I wonder if we users might petition to have their website blacklisted on these forums, so we don;t inadvertantly give them custom in the future.

My reply (censored here, not in the actual message):

--

Lol, no.

You cheeky b*stards have some brass ones, I'll give you that. Nice attempt to price gouge, but you'll not get anything extra from me. You can take your request for 20% above RRP, stick it up your ars*s, and spin.

Either honour the contracted price, or cancel, refund, DELETE my account and any contact records you have for me, and be prepared for reporting to trading standards, I see other customers are just as disgusted at your scamming attempt here and voicing their thoughts on your practices rather vociferously online - if you do not honour the price I shall be joining them in reporting on your action here far and wide to protect other gamers from potentially being scammed.

Shame on you - I hope the reputational damage is worth it - for I shall certainly be warning against you from here on out.

This message was edited 1 time. Last update was at 2021/04/09 19:48:29


 
   
Made in gb
Regular Dakkanaut




Vociferously, that's a $10 word for sure
   
Made in us
Regular Dakkanaut





Billicus wrote:
Vociferously, that's a $10 word for sure


Hah, I'm tempted to send them a bill for wasting my time with this nonsense. £122 an hour I figure it's worth, and I spent 30 mins engaging with this nonsense.

This message was edited 1 time. Last update was at 2021/04/09 19:58:19


 
   
Made in pl
Longtime Dakkanaut




From the videos, it looks a *lot* like the AoS Solo rules they published in WD few months ago, just with a little more polish and fancy dice and board.
   
Made in us
Been Around the Block





Cork Ireland

I still havnt heard back from them since I responded to their email at 4.30. Lack of communication never helps in these situations, but then they're obviously clowns anyways
   
Made in gb
Decrepit Dakkanaut




UK

It's 9pm in the UK now so chances are they've closed for the night. Though I'll be shocked if anyone pays for that boxed set now.

Honestly I don't even see the logic in their approach, unless their intent is to just lose customers

   
Made in us
Infiltrating Broodlord




Lake County, Illinois

"...or is Ash just overly enthusiastic". Uh, is this the first video of his you've seen? Of course he's overly enthusiastic.

But even at the pace he plays and how much is edited out of his videos, the missions do seem pretty boring and tedious.
   
Made in au
Owns Whole Set of Skullz Techpriests






Versteckt in den Schatten deines Geistes.

Wait, they put the price up to above retail?

Jesus...

EDIT: I have officially reached the point where I'm yelling "Jelsen!!!" at my TV every time Ash forgets what symbol on the initiative track he selected for Jelsen is. He forgets 9 out of 10 times, and he's done it in every video so far. It's infuriating.



This message was edited 2 times. Last update was at 2021/04/09 20:31:41


Industrial Insanity - My Terrain Blog
"GW really needs to understand 'Less is more' when it comes to AoS." - Wha-Mu-077

 
   
Made in gb
Servoarm Flailing Magos




United Kingdom

 H.B.M.C. wrote:
Wait, they put the price up to above retail?

Jesus...


Yes - currently listed at £159.95 on their website, but £125 direct from GW (both are showing sold out).
   
Made in gb
Regular Dakkanaut




Damn Ash and his infectious enthusiasm for everything have sold me on many a game or book that I've then done nothing with.
   
Made in us
Longtime Dakkanaut





 Albino Squirrel wrote:
"...or is Ash just overly enthusiastic". Uh, is this the first video of his you've seen? Of course he's overly enthusiastic.

But even at the pace he plays and how much is edited out of his videos, the missions do seem pretty boring and tedious.


It's much more fun when you've got a couple of friends to share the characters with. Then you get the chaos of everyone trying to make their own decisions, or trying to work together. The solo-play is nice, but at some point you gotta wonder why you're playing this and not a video game like Fire Emblem.
   
Made in no
Huge Bone Giant





Bergen

How are the reviews on cursed city? So far I have seen a bit of a mix bag. With the gameplay from good to bad. The models are top notch though.

Have anybody seen any others?

I am a dyslectic, so bear with me.

Dyslectics in a text based environment? Dakka is aware of you and sympathises with any troubles you have: http://www.dakkadakka.com/dakkaforum/posts/list/505863.page

Kronos biovore box fresh sporemines. Denying psykick powers since 2017.

 
   
Made in au
Freaky Flayed One



Sydney, Australia

I also got that cheeky email from TC. Waiting to see what happens with the others, but it's definitely no "accident", as they tried to say in their excuse for scalping.

I wonder if we can also report them to GW? Would that do anything?
   
Made in gb
Longtime Dakkanaut





That is a shocking bit of skullduggery from Total Cads, hope that they rightfully get dragged for this.

I will be stalking the postie tomorrow awaiting my copy of the game, then onto a day of building.

Painting Warhammer 40,000 Conquest a P and M blog : https://www.dakkadakka.com/dakkaforum/posts/list/0/763491.page 
   
Made in gb
Decrepit Dakkanaut




UK

hvg3akaek wrote:
I also got that cheeky email from TC. Waiting to see what happens with the others, but it's definitely no "accident", as they tried to say in their excuse for scalping.

I wonder if we can also report them to GW? Would that do anything?


I sure GW won't appreciate a store pulling a trick like that and might well reprimand them or cut their trade account with them. I don't know if stores are forced to sell within a price range. I know the US stores can't undersell above a certain percentage, but I don't know if there are any upper limits on pricing things above the RRP. It's just typically never to the stores benefit to do so when customers can get it for less from other retailers and GW direct. That said this isn't just a case of a store selling something for more than RRP; its a store advertising price A then switching to price B after orders were taken and money changed hands. That's basically a bait and switch type affair and its dodgy at best and I'm sure GW wouldn't want their trading partners doing that to their customers

   
Made in gb
Regular Dakkanaut







Pretty negative impressions of the game here...


   
Made in jp
Longtime Dakkanaut





 anab0lic wrote:
Pretty negative impressions of the game here...




We already saw that on the previous page. His comments about the behaviour tables not being interesting are valid and the lack of ranged may be a problem but it is obvious even from one glance at the box contents. I didn't understand his criticism of the crisis. He ended up saying "actually these might be good but I'm angry so I don't like them. Also the way he described movement suggests that he is moving the heroes as a group which is s very cautious way to play the game.

Although Ash's rampant enthusiasm has to be taken into account, in his videos you can see the game being played and decide for yourself if the game looks interesting or not.

The other thing is that it would be pretty easy to mod the game to make it more difficult. Just playing the game with fewer than 4 characters or limiting the activation dice to 3 for each character or setting the spawn rates to one above your level or changing the time of day rate do you reach night faster.

Obviously it would be ideal if this wasn't necessary but I am still optimistic as I like the sound of most of the ancillary rules that have been described.
   
Made in fi
Charging Wild Rider





Billicus wrote:
Damn Ash and his infectious enthusiasm for everything have sold me on many a game or book that I've then done nothing with.
He should do a playthrough of Monopoly or Snakes & Ladders at some point, just to get a baseline value of "Ash enthusiasm". Though as with any playthrough/review, it's of course best to look at the points made rather than the tone and conclusions anyway.
   
Made in gb
Battlefield Professional




Nottingham, England

I can’t help noticing that a few people complain about total cards have little profile flags for non European countries ?

If so , then email GW along with your invoice/order email and show the shipping address.

U.K. and Euro retailers are forbidden to ship GW stock outside of the geographic area.

Their supply contract will be ripped up faster than fast.
   
Made in gb
Longtime Dakkanaut





 Overread wrote:
I think internet websites have a safety net when it comes to prices because I do recall many times where something got listed at a stupidly low price (eg some one puts the decimal point in the wrong place) and everyone flocked to buy it and sales were processed, but later cancelled. So I believe distance selling does protect the seller from miss-listed prices. Otherwise any minor mistake on price could sink any online firm in moments.


That said whilst they legally might be allowed to do it; the moral side is very clear. Spread the word to the game communities and they'll be blacklisted by many for this practice. Jacking up the price by £60 on a £125 retail product is insane when they've already agreed to sell at a certain price to customers.


I would also say yes do contact GW because whilst they are a 3rd party they are trading with GW and bad 3rd party trading will reflect on GW. So yes do contact GW to inform them of this.


Not just websites but stores too.
Until money And goods have exchanged they can do it.
It’s not done often of course due to good will.
But sale of goods act allows it, though they technically have to remove the item for 24 hours, then advertise again at the new price (as a store it would just be pop it off the shelf, websites had to remove the entry).

Because it’s a pre order I guess even easier.

Also to the EU thing, this was the practise years ago also, not to do with leaving the EU.
It’s just the loss of goodwill that means most places wouldn’t. But in a shop that could just be one person, online obviously that then becomes everyone.

What was it up for on their site originally? With postage included?
An extra £60 sound like its be getting to over £150..
   
Made in be
Longtime Dakkanaut





Cronch wrote:
From the videos, it looks a *lot* like the AoS Solo rules they published in WD few months ago, just with a little more polish and fancy dice and board.


Just because both rule systems use AI behaviour for the "monsters" don't mean they're similar.

In fact, they are completely different.

Otherwise, what you say apply to litterally all solo games in the world using AI behaviour. Which is the majority of them, nowadays. It's like I'm saying AoS solo rules look a lot to Zombicide. Complete bs, obviously, but that's the same idea.

This message was edited 2 times. Last update was at 2021/04/10 08:02:01


 
   
Made in gb
Indescriminate Explicator





Northern Ireland

In the UK, GW can't even discuss pricing with retailers as it would be considered to be a form of collusion and price fixing. If they were to cut a trade contract over the way a reseller prices its product, this could be considered as an effort to price fix - which is very naughty and against competition law.

If you think a company is being naughty with regard to pricing and selling in the UK, report them to Trading Standards.

https://www.gov.uk/find-local-trading-standards-office

Citizens Advice can also help you to report it.
   
Made in be
Longtime Dakkanaut





Yeah, what happens with Total Cards and the confusion with availability in other stores is the reason why people keep ordering directly on GW's website. Simply put, they're the most reliable...and since they're the ones making them first...so that's your answer, HBMC. Sometimes, a small discount isn't enough.

Elsewhere, they're just resellers. So they resell what they can have, at the price they see it fit given the current situation.


As for the reviews, people will pick those that are validating their point of view the most. If they think "GW make bad games", they'll tend to choose the negative reviews. If they think "GW make good games", they'll tend to choose the positive reviews. And if they're neutral...roll a dice !

This message was edited 1 time. Last update was at 2021/04/10 08:04:22


 
   
Made in ie
Been Around the Block





Cork Ireland

It was £98.95, postage was another £8 on top for me as Im in Ireland(despite Dakka giving me a US flag somtimes).
As I said to them in my response their pricing was in line with some other online retailers so it's not obviously
some human error on their part, bangs of greed

This message was edited 2 times. Last update was at 2021/04/10 08:10:20


 
   
Made in fi
Charging Wild Rider





 Domican wrote:
It was £98.95, postage was another £8 on top for me as Im in Ireland(despite Dakka giving me a US flag somtimes).
As I said to them in my response their pricing was in line with some other online retailers so it's not obviously
some human error on their part, bangs of greed
That's a fairly relevant point here.
I vaguely remember half a dozen cases of actual mistaken pricing in (major) online stores happing over the last decade, but they typically involve a typo leading to a product being a tenth of the price it should be. If it went to court, judges typically rule those as being so obviously wrong (and financially detrimental to the company if they have to supply the products at that price) that there is no obligation to do so. I think there was one case of some electronics being mistakenly listed at about 50% of the true price, and the company decided to take the financial damage and supply the products regardless. 20% below RRP certainly falls in the category "could be real". If anything, more likely than the >25% above RRP they now apparently want?!?! Never ordered from "Total Card", and now, most certainly never will...
   
Made in ie
Fixture of Dakka






Wayland Games are showing 10+ in stock now

EDIT and now the option to order is gone

https://www.waylandgames.co.uk/games-workshop/82943-warhammer-quest-cursed-city-english

This message was edited 2 times. Last update was at 2021/04/10 09:07:35


 
   
Made in ie
Been Around the Block





Cork Ireland

They went quick!
   
Made in ie
Fixture of Dakka






I think it might have been and error, when todays preorders went live the option to order WHQ disappeared - that or yes they flew out!
   
 
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