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I don't think I've ever had any non-Amazon-Prime order delivered in less than a week. What is this voodoo?

Is this some weird consequence of England being the size of a large US county? I knew the country was small, but "a week and a day for delivery is unreasonable" small? It takes longer to ship a parcel from Frontierland to Tomorrowland, even if you pay for Monorail.

I'm used to three weeks for delivery on most things, so I too find this "it should be here within a week" mindset a little hard to understand. I guess the UK really is small country that has less area than one of our great lakes.

I have one thought on Wayland:

Order only what is confirmed as in stock by viewing the individual item page. Don't order stuff on the way, or pre-order or anything. Just stuff in stock. It'll both ship quickly and arrive quickly.

 BobtheInquisitor wrote:
I don't think I've ever had any non-Amazon-Prime order delivered in less than a week. What is this voodoo?

Is this some weird consequence of England being the size of a large US county? I knew the country was small, but "a week and a day for delivery is unreasonable" small? It takes longer to ship a parcel from Frontierland to Tomorrowland, even if you pay for Monorail.

It isn't unusual to receive things the day after they are posted, we have a good postal system and a relatively small geographical area for them to cover. It takes larger parcels perhaps 48-72 hours on average, but I would be surprised for an item to take longer than a week if it was in stock when I ordered it, but I wouldn't be complaining unless there was no sign of movement at the end of week two at the earliest (and that would be more "polite enquiry" than complaint)

For instance, the post is so efficient, that I am fairly sure Amazon deliberately slow down processing Super Saver Delivery orders for 24 hours, otherwise there would be no advantage to them offering, and charging for, a 1st class service, as more often than not, they would arrive at the same time!

 azreal13 wrote:

 BobtheInquisitor wrote:
I don't think I've ever had any non-Amazon-Prime order delivered in less than a week. What is this voodoo?

Is this some weird consequence of England being the size of a large US county? I knew the country was small, but "a week and a day for delivery is unreasonable" small? It takes longer to ship a parcel from Frontierland to Tomorrowland, even if you pay for Monorail.

It isn't unusual to receive things the day after they are posted, we have a good postal system and a relatively small geographical area for them to cover. It takes larger parcels perhaps 48-72 hours on average, but I would be surprised for an item to take longer than a week if it was in stock when I ordered it, but I wouldn't be complaining unless there was no sign of movement at the end of week two at the earliest (and that would be more "polite enquiry" than complaint)

For instance, the post is so efficient, that I am fairly sure Amazon deliberately slow down processing Super Saver Delivery orders for 24 hours, otherwise there would be no advantage to them offering, and charging for, a 1st class service, as more often than not, they would arrive at the same time!

Yea, I agree anything up to a fortnight is acceptable for me too, although I would expect stuff within the week, anything over a fortnight and I wont be a happy bunny unless I have had some explanation.
Royal mails services vary a lot I have found, sometimes they can get stuff to you the next day and sometimes even when its not christmas it can take up to a week just for a letter, hell I can sometimes gety stuff to aus quicker than I can to scotland !!

 Azazelx wrote:
Your posts, however, are not.

Er, what?

 sing your life wrote:

 Azazelx wrote:
Your posts, however, are not.

Er, what?

 sing your life wrote:

I will be ordering the AP ink set from WG and if I don't get it within a week I will stop buying your products [completaly].

All I request to immediatly know why the ACTUAL F K you are charging more for FW products on your website than the actual forge world website.

If you can't see how this post could be viewed as rude, verging on outright hostile, I wouldn't like to have to deal with you in any capacity IRL.

 azreal13 wrote:

 sing your life wrote:

 Azazelx wrote:
Your posts, however, are not.

Er, what?

 sing your life wrote:

I will be ordering the AP ink set from WG and if I don't get it within a week I will stop buying your products [completaly].

All I request to immediatly know why the ACTUAL F K you are charging more for FW products on your website than the actual forge world website.

If you can't see how this post could be viewed as rude, verging on outright hostile, I wouldn't like to have to deal with you in any capacity IRL.

*facedesk*

A hostile post for a hostily-long/high delivary time/price.

Once more, in proper words and sentences?

 sing your life wrote:

 azreal13 wrote:

 sing your life wrote:

 Azazelx wrote:
Your posts, however, are not.

Er, what?

 sing your life wrote:

I will be ordering the AP ink set from WG and if I don't get it within a week I will stop buying your products [completaly].

All I request to immediatly know why the ACTUAL F K you are charging more for FW products on your website than the actual forge world website.

If you can't see how this post could be viewed as rude, verging on outright hostile, I wouldn't like to have to deal with you in any capacity IRL.

*facedesk*

A hostile post for a hostily-long/high delivary time/price.

So, according to the other posters, Wayland is up front as to why they charge more for FW, and you think that deserves a hostile retort? When everybody on here tells you that you're in the wrong...it's probably a good indication you made a mistake. Your post was definitely uncalled for. I've ordered once or twice from Wayland and was quite happy with the service and the prices over on this side of the pond.

timetowaste85 wrote:

 sing your life wrote:

 azreal13 wrote:

 sing your life wrote:

 Azazelx wrote:
Your posts, however, are not.

Er, what?

 sing your life wrote:

I will be ordering the AP ink set from WG and if I don't get it within a week I will stop buying your products [completaly].

All I request to immediatly know why the ACTUAL F K you are charging more for FW products on your website than the actual forge world website.

If you can't see how this post could be viewed as rude, verging on outright hostile, I wouldn't like to have to deal with you in any capacity IRL.

*facedesk*

A hostile post for a hostily-long/high delivary time/price.

When everybody on here tells you that you're in the wrong...it's probably a good indication you made a mistake.

Sorry Time to waste, but I could fill a few books full of examples of Situations where most thought someone was wrong, and that someone was entieraly correct .

azreal13 wrote:Once more, in proper words and sentences?

My point, my point is that if WG manages to deliver my Ink set [when I order it] without spending a half-week having spitball games, I will have nothing to say to them but "thanks dude, divines smile on you, I will buying my Christmas purchases from you even if I can get it cheaper".

You swore at somebody because you couldn't be bothered to read their price warning, and you actually think you're in the right? Wow. You're right, the facepalm icon DOES belong here: you're just pointing it in the wrong direction.

Just wow...

Keep in mind that the guy is like 14 or 15. Not saying kids that age can't be reasonable, but in this case you're better off just putting him on ignore or not responding to his posts.

Edit: And to actually be on topic I can add some positiveness about Wayland by pointing out how fast they are to refund cancelled/returned orders. I opened a ticket on an order they hadn't sent yet and more or less said "Keep the stuff and give my money back" and they delivered within days.

Impatience is the only thing that makes me order from Swedish sites rather than Wayland most of the time But they are brilliant, and I plan on placing another order soon

fishy bob wrote:
Keep in mind that the guy is like 14 or 15. Not saying kids that age can't be reasonable, but in this case you're better off just putting him on ignore or not responding to his posts.

Oh, I'm aware, I'm just not prepared to excuse his being a cocky gak on that basis. There is no way Wayland can tell him to do one, as it is a public forum and would be pretty inexcusable and unprofessional for a company representative to do so, I, however, am under no such restrictions.

If I felt he, or any other poster, had a legitimate grievance against Wayland or any other company, regardless of my own personal experiences, I'd happily let things lie, or even support them if I felt I could offer anything, but I won't tolerate the sort of behaviour being displayed here just because sing your life is unsupervised and pushing his luck.

fishy bob wrote:
Keep in mind that the guy is like 14 or 15.

Noted.

My reaction:



EDIT: I will not be posting on this thread other to praise WG if they manage to fix their delivery times [emphasis on "if"] because the amnount of facepalming/desking reading the posts on this thread has had a detrimental effect on the health of my nose.

Sing Your Life, when I was your age, domestic deliveries took 6 to 8 WEEKS to arrive. I survived.

Some day you will be telling your grandchildren about the days before teleprinting, when you waited more than a week for delivery, emphasizing your serene patience...but you'll be lying. Then they'll put you in a home.

Wow this thread has become quite childish, someone has really thrown their toys out of the pram.

Just a point but you know the Army painter ink set hasn't been released yet don't you? (just in case you blame Wayland for that too) i think it's out around the 21st.

Whilst Wayland aren't my favorite company by a long shot as I do see them as a little shady still and not entirely believable in a lot of what they say, they do seem to be becoming a half-way decent company in terms of customer supply and with their massive gaming centre, although they are intent on treading on a lot of people's toes to get their own way I hope that other LGS manage to stand up to them.

In terms of this thread though - considering how big Wayland are and how much stuff they must send out there isn't that much negativity here so they can't be too bad.

So how long does it usually take for things to be sent out once all the stock is there? My order has been sitting at the same status for two weeks...

I put in an order for some minis that said "in stock" over one month before I needed them for a present. One month later they are still on "processing" so I email them and they reply it is out of stock and don't have anything in yet (thanks for the payment not sure when you will get your stuff see you later). Great Wayland, glad you let me know and your website is very accurate!

Never had a problem with Weyland bar shipping times (which can be a little slow) but nothing crippling imho.