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Cease & Desist letter sent to Dakka on behalf of Resin Forge & its owner Daniel Mandelbaum  [RSS] Share on facebook Share on Twitter Submit to Reddit
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Made in be
Impassive Inquisitorial Interrogator




TERRA

He's back to all out professional victimhood on facebook now.


What did he do now? Complain that Lex sent somebody to spill his breakfast cereal? Don't see any new posts. He still has his minions, at least there are still people talking to him People who can't read, but hey, who is gonna be choosy in his situation?

This message was edited 1 time. Last update was at 2013/06/13 07:10:35


   
Made in ca
Grizzled MkII Monster Veteran




Toronto, Ontario

 mattyrm wrote:
how can you read through this thread at length and come to that conclusion, when it may end up costing you money?


Some people just gotta put their hand on the (FIGURATIVE) stove for themselves...
   
Made in us
Fixture of Dakka






 Forar wrote:
 mattyrm wrote:
how can you read through this thread at length and come to that conclusion, when it may end up costing you money?


Some people just gotta put their hand on the (FIGURATIVE) stove for themselves...

My job pretty much consists of watching this occur; it's actually pretty fun.

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Made in us
Most Glorious Grey Seer





Everett, WA

Okay, I keep seeing all the posts that RF is shutting down but is there any actual evidence of this? Their web page is still up and looks functional and they're still posting to their FB page.


 
   
Made in gb
[SWAP SHOP MOD]
Yvan eht nioj






In my Austin Ambassador Y Reg

No. Daniel Mandelbaum has stated repeatedly ad nauseam that RF is shutting down in the hope that Dakka et al will give up and leave him alone to continue his business,

This message was edited 1 time. Last update was at 2013/06/18 11:56:29


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Made in jp
[MOD]
Anti-piracy Officer






Somewhere in south-central England.

I heard that Stephanie / Kim Hernandez has bought out the other owner -- Jason (?) -- and will be continuing the business by herself. I don't know what's happening to the PR professional.

I look forwards to her new Texas business registration being published soon. 30 days is the legal time limit, I believe.

I'm writing a load of fiction. My latest story starts here... This is the index of all the stories...

We're not very big on official rules. Rules lead to people looking for loopholes. What's here is about it. 
   
Made in us
Nihilistic Necron Lord






 Kilkrazy wrote:
I heard that Stephanie / Kim Hernandez has bought out the other owner -- Jason (?) -- and will be continuing the business by herself. I don't know what's happening to the PR professional.


Where did you hear that?

 
   
Made in us
Blood Angel Captain Wracked with Visions






 AduroT wrote:
Where did you hear that?

Given RF's monitoring of this thread I think it falls under "Ask me no questions and I'll tell you no lies"

 
   
Made in us
Decrepit Dakkanaut






New Orleans, LA

Daniel Mandelbaum's Resin Forge Store is still up, but I can't seem to put any items in the basket. It appears you have to sign up with an email address and a password.

Yeah right, like I'd give that guy my email address.

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Made in us
Blood Angel Captain Wracked with Visions






 kronk wrote:
Daniel Mandelbaum's Resin Forge Store is still up, but I can't seem to put any items in the basket. It appears you have to sign up with an email address and a password.

Yeah right, like I'd give that guy my email address.

If I recall the RF Facebook page said that the shopping cart on the retail site had been disabled, but you could still order stock by Facebook PM.

 
   
Made in us
Decrepit Dakkanaut






New Orleans, LA

A few days after they announced that, you could still put stuff in the shopping cart.

Perhaps you're right, though.

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Made in us
Excellent Exalted Champion of Chaos






Lake Forest, California, South Orange County

An update has been stickied on the RF facebook page about them still taking orders through PM, the actual post is from 6/8/13.

He seems to think that we've forgotten about him, which is ridiculous.

"Bryan always said that if the studio ever had to mix with the manufacturing and sales part of the business it would destroy the studio. And I have to say – he wasn’t wrong there! ... It’s become the promotions department of a toy company." -- Rick Priestly
 
   
Made in gb
Dipping With Wood Stain



Welwyn Garden City, Herts

New Update from the Resin Forge FB Page (sorry it's not a screen shot)

"Hi, My name is Ms. Stephanie Kimberly Hernanzdez. I go by Kim to all my friends and colleagues. I have recently acquired (via purchase) the Resin Forge name, inventory stock that's left remaining and the mailing list to customers that are g...etting this very email right now. I would like to formally introduce myself to all you loyal and (or course) repeat customs. Many of you already know me, so HI!! *waves*

There has been much talk and rumors flying around attacking one of the former owners. Daniel and Jason are no longer a part of Resin Forge. I am now the sole owner and operator of Resin Forge, both have since quit. In the interest of honesty, they were not fired. Both quit due to their own personal reasons stemming from the drama related to all of this. I myself will not walk away so easily. We helped resolved one owners single debt (as no one else has come forward that can actually be verified) and the other quit as mentioned above. We did not fire Daniel because we as a company wanted to help the community and resolve a problem. We did just that. If anyone needs contact info on Daniel, we can provide it but after 5 weeks, It seems if someone was owed anything they would have come forward by now. We did list a customer service number after all.

As for Resin Forge itself, it has not had any outstanding orders and again, in the interest of honesty, only 3 upset customers out of more than could be counted off hand. Two of which had custom numbers that stopped updating at Chicago. We refunded them from our own pockets, I guess you could say my own now. The third was waiting for a book and after a period of time he requested a refund, which also was given.

Being the now sole owner of Resin Forge, I wish to alleviate all concerns anyone may have. As the transition takes over, only the company name will stay the same, Resin Forge. I will be filling it as my own personal LLC and have had advice about going the DBA route instead. It will take research and in the mean time, the store will stay closed. We will also go ahead and make our UK customers feel safe with a listed phone number as well as a public address listed plainly for all to see. This will allow in store pickup for locals as well as the comfort for our overseas brothers and sisters in the community.

I have plans to come back bigger, stronger and tougher. Rumors are rumors and I dare anyone to find any on me or whats now, my company, shared with no one else in any way shape or form. If there are lingering doubts as to who I really am, I am more than willing to let anyone hear my voice and discuss orders or anything else. I will not discuss Daniel or Jason, however.

I would like to end with, the actions of "adult children" both on our side and others, is not right. We at Resin Forge apologize for any thing that may have been posted by former owners on FB. Things like that will never happen again. Resin Forge is now on lock down so to speak. Or another phrase that works, I have put my foot down on the drama so things go back to running as smooth as they had for the 7 solid months we were open..

I already have a ton of ideas in the works to make Resin Forge and its customers some of the happiest around!

Everyone have a great weekend and I do hope to hear from you all (nice people only)! (one can dream can't she?)


Its also worth noting that we have a Moderator now here to help me out as I cant spend all day here. @AJ Thronton (he will be posting shortly. As I sign out now...

(Kim)"

   
Made in us
Old Sourpuss






Lakewood, Ohio

Will RF unban me from their page now? I never caused drama but was banned from their page after posting a comment stating that they had a "racist" comment get defended by whomever was in charge of the fb page (Jason at that time I believe)

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Made in us
Decrepit Dakkanaut






New Orleans, LA

Interesting development.

This message was edited 1 time. Last update was at 2013/06/18 15:41:18


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Made in gb
Lord Commander in a Plush Chair





Beijing

A refusal to talk about Daniel and an attempt to blame both sides equally; 'adult children'. The problem was one sided and still is until business registration details are publidhed
   
Made in us
Blood Angel Captain Wracked with Visions














Interestingly his friend list has no Kim, Stephanie, Jason, nor Daniel. And for wanting to have a professional image, having a moderator with that sort of FB name seems a little strange.

This message was edited 1 time. Last update was at 2013/06/18 15:33:29


 
   
Made in us
Decrepit Dakkanaut






New Orleans, LA

Smoke and mirrors.

Hi Daniel Mandelbaum.

*waves*

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Made in gb
Hulking Hunter-class Warmech




North West UK

To be fair to them, neither of those posts have any of the terrible spelling/grammar that is so typical of Daniel's...

Who knows, maybe they are trying to stick to the straight and narrow... I will certainly be waiting to see what develops here, I sincerely hope they do manage to improve their currently shady reputation.

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 Ouze wrote:

Well, you don't stuff facts into the Right Wing Outrage Machine©. My friend, you load it with derp and sensationalism, and then crank that wheel.
 
   
Made in us
Warning From Magnus? Not Listening!





Va

Even if this is legit, why would anyone use the name RF after all the drama behind it. I would have just started a whole other business and just bought out the RF stock. After reading everything about RF, I would be nervous about ordering no matter who claims they own it.

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Made in us
Blood Angel Captain Wracked with Visions






 squall018 wrote:
Even if this is legit, why would anyone use the name RF after all the drama behind it. I would have just started a whole other business and just bought out the RF stock. After reading everything about RF, I would be nervous about ordering no matter who claims they own it.

Maybe they felt that they have enough of an existing customer base to continue operating with the Resin Forge name.

 
   
Made in us
Inspiring Icon Bearer





Colorado Springs, CO

Would you be able to file for an LLC without proof of identification? Since that's public knowledge, wouldn't we see who filed the application?

Or am I missing something?

One of them filthy casuals... 
   
Made in us
Excellent Exalted Champion of Chaos






Lake Forest, California, South Orange County

 squall018 wrote:
Even if this is legit, why would anyone use the name RF after all the drama behind it. I would have just started a whole other business and just bought out the RF stock. After reading everything about RF, I would be nervous about ordering no matter who claims they own it.


Because they already paid for all those FB likes!

"Bryan always said that if the studio ever had to mix with the manufacturing and sales part of the business it would destroy the studio. And I have to say – he wasn’t wrong there! ... It’s become the promotions department of a toy company." -- Rick Priestly
 
   
Made in us
Warning From Magnus? Not Listening!





Va

 Dreadclaw69 wrote:
 squall018 wrote:
Even if this is legit, why would anyone use the name RF after all the drama behind it. I would have just started a whole other business and just bought out the RF stock. After reading everything about RF, I would be nervous about ordering no matter who claims they own it.

Maybe they felt that they have enough of an existing customer base to continue operating with the Resin Forge name.


That's fair I guess. Even still, there's a lot of damage control to be done... and that's assuming this is legit.

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Made in us
Blood Angel Captain Wracked with Visions






 squall018 wrote:
That's fair I guess. Even still, there's a lot of damage control to be done... and that's assuming this is legit.

That might be an understatement. Google "Resin Forge" and out of the top seven results we have the store, it's Facebook and four less than positive results about Resin Forge and it's association with an alleged former owner.

 
   
Made in ca
Blood Angel Chapter Master with Wings






Sunny SoCal

Lol, they played the 'we're shutting down you won' victim card to the hilt and now they reneg on what they said they would do again -

Whatever.

Kim/Daniel whoever you are who seems to be so convinced that 'evidence' is your word alone and that we should all just take your word for it after all of this and your being/being associated with Daniel Mandelbaum is not a stink that will wash off just because you say so. I would still never in a million years buy from StephaKim on that alone.

But for the record, I don't buy for a second this isn't still Mandelbaum.

Want to start taking a bit of responsibility and make it harder to cast doubts (which is extremely easy when you just say 'now I'm this person and I'm gonna do X,Y,Z so that's proof and anyone attacking us is a hater'. That's not proof, that's a statement from someone not to be trusted in the first place. You'll have to do better.

You can start with:

- Providing your business registration number
- Providing definitive proof 2 people went to the HH weekender, via pics and corrobarative evidence.
- Providing the previous business registration number proving the business was co-owned and registered to Daniel Mandelbaum, StephaKim Hernandez and Jason whatever.

That will help.

As a suggestion, acknowledging that Mandelbaum indeed has a terrible history and addressing the disgusting track-history he had with the community, the aliases, the lies, the deadbeat service, all of it. As long as you pretend like that is made up, or that it is somehow up for debate, you will never, ever, ever be free from guilt by association. He is one of the absolute worst the community has ever known, we will never forget.

So long as you keep dodging over and over and over again instead of addressing the business # (both past and present) and the HH weekender, you are starting the race already having lost.


   
Made in us
Annoyed Blood Angel Devastator





Dallas, Tx

Hey guys I just want to chime into this firestorm.

My names Aj Thornton and yes I am the new page manager of the resin forge Facebook page. I was a customer before and never had an issue with any orders.
I understand sometimes things happen in business and bad practice can leave a bitter taste, but I assure you that any problem will be dealt with.

As for my Facebook page, I've had the same account since 2006 when I was a freshman in high school back in 2006. Yes the name is inappropriate but Facebook will not allow me to change it and I'm not going to lose the memories and friends I have on Facebook because of that. I only linked my profile in my post to introduce myself, show that I am a real person (as in not dm) and to provide a way for people to contact me in regards to the Facebook page. I have no personal connection to any of the previous owners of resin forge and therefore have no reason to have them on my friends list.

Whether or not you like Daniel he has left the business. IF you do not trust Kim to follow through with her promises and to fullfill orders then do not order, but the insults and hatred are not necessary.
If you personally were ripped off by Daniel or resin forge, there is a hotline number that can be called. If you still are unsatisfied with the resolution, contact us and we will do whatever we can to work it out with you.
All of these claims take time away from providing a great customer experience and that is why I offered to help Kim out. I have worked retail since I was 16 and been a commission painter on the slider since I was 14. I am here to manage content and Facebook and help with any issues that I can.
I apologise for any misspelling in this post. I am posting from a cracked iPod screen. I will run a spellcheck from my pc later.

I wish you all well, happy modeling!
Aj

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Made in us
Decrepit Dakkanaut






New Orleans, LA

Did you take down all of the anti-German slurs that Daniel posted on your facebook page, AJ?

Like this one and a few others like it?

This message was edited 1 time. Last update was at 2013/06/18 17:12:48


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Made in us
Decrepit Dakkanaut






Mesopotamia. The Kingdom Where we Secretly Reign.

If I were going to be trying to do something in a professional capacity in social media I think I'd open a new FB account for that specific purpose.

Honestly, putting a moderator in charge with that FB url just makes the company look even more bush league and unprofessional. Even if I didn't know about RF's checkered past, one look at something like that would deter me from ordering from them.

This message was edited 1 time. Last update was at 2013/06/18 17:13:39


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Made in us
Blood Angel Captain Wracked with Visions






Pleasure to meet you, and welcome to Dakka. After the business with Daniel I can see why you would want to have a full profile linked to Resin Forge, but I'm sure you appreciate how that may impact an outside observer's appreciation of any professionalism.
Will Resin Forge now be established as an LLC in Ms. Hernandez's name?
Now that Resin Forge appears to have image editing software will we get to see and of the Horus Heresy Weekend pictures? I always enjoy seeing pictures from those sorts of exhibitions.

 
   
 
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