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Made in gb
Longtime Dakkanaut





That me using the in-store terminal to skip the queue and order at 9.55 still wasn't enough to get the book (and others elsewhere tried too and failed from what I've seen), yet someone is gloating about having managed to somehow get hold of 70 pre-orders of it just to sell on Ebay really shows just how absolutely terrible this whole thing is and how shockingly poorly this stuff gets handled by GW.

This message was edited 1 time. Last update was at 2024/01/13 16:50:33


 
   
Made in gb
Decrepit Dakkanaut




UK

That or the system GW has been using for a while has a weakness that the scalper(s) finally found a way around. Which not only resulted in them being able to steal a bunch of copies to resell, but also broke the GW system.

Sadly when it comes to beating online store scalpers its a constantly shifting warzone. Each method you create to impede them, they will try and find a way around it.

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Made in gb
Longtime Dakkanaut





Did going into the store ever make it shorter though or did people just sometimes get success and then think it was the reason.

Wasn’t it just still the same website but on a podium. At mine you could load up any old website still it was just a regular computer.
They didn’t have some super connection to the warehouse or something
   
Made in gb
Ridin' on a Snotling Pump Wagon






GW bill the in-store order point as queue free.

As for the knuckle (yes that’s a stand in for a very rude term) ordering multiples? Grab those screen shots. Complain to GW.

If one per customer means anything? Maybe we can frustrate said knuckle’s ambitions.

Fed up of Scalpers? But still want your Exclusives? Why not join us?

Hey look! It’s my 2025 Hobby Log/Blog/Project/Whatevs 
   
Made in gb
Longtime Dakkanaut





Anyway. I really should start trying to get all these by jumping in the queue as well. Just to give an extra chance for someone to get one at a normal price in the loot group or something.
   
Made in gb
Longtime Dakkanaut





Assumed they were asking for a Big Mek on Facebook in the hope that they could fix the queueing system...


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Made in gb
Longtime Dakkanaut





 Mad Doc Grotsnik wrote:
GW bill the in-store order point as queue free.

As for the knuckle (yes that’s a stand in for a very rude term) ordering multiples? Grab those screen shots. Complain to GW.

If one per customer means anything? Maybe we can frustrate said knuckle’s ambitions.


Hopefully they do do something about that, 70 is just absolutely absurd and has the be the most disgusting case of this I've seen.

Might email a complaint about it, even though it probably won't do anything. Maybe someone would have better luck telling Barry at the Warhammer World store or someone like that (even though it's obviously not them handling these orders), at least that'd be someone in more of a position to get it looked into being made aware of it.
   
Made in gb
Longtime Dakkanaut





Where have these claims of 70 books ordered been made?

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Made in gb
Decrepit Dakkanaut




UK

ListenToMeWarriors wrote:
Where have these claims of 70 books ordered been made?


UK Ebay has a large number on sale at a very high price (£300+) all with basically the same image on them and the accounts are all small-seller accounts for the most part selling random things. So its clearly one person (or group) who are selling scalped goods. They split up into lots of smaller accounts to make it appear like they are all individual and to slow down any challenge against them because "each one is unique" and stuff.

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Not that i have a horse in this, but was the book not limited to 1 per account?
   
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Ollanius Pius - Savior of the Emperor






Gathering the Informations.

 Inquisitor Gideon wrote:
Not that i have a horse in this, but was the book not limited to 1 per account?

It looks as though sneaker resellers found the blood in the water on this.

Those resellers are no frigging joke. Lots of them run complicated botnets that do nothing but knock on the sites until one gets in, buys, and then the rest keep going.
   
Made in ie
Krazy Grot Kutta Driva





Ireland

ListenToMeWarriors wrote:
Where have these claims of 70 books ordered been made?


There is a screenshot going around facebook groups where someone has posted multiple purchases.

As to whether or not its real, I'd be surprised if someone would post their own name but then again people love to brag. They've not done anything illegal and at worst they will get the money refunded. Otherwise they are on track to make something like €20,000.

I'm not surprised someone found a way round the queue. The old queue system just required you to open a new private tab to get a new spot in the queue instance. I doubt the new queue is any more sophisticated.

   
Made in gb
Decrepit Dakkanaut




UK

 Kanluwen wrote:
 Inquisitor Gideon wrote:
Not that i have a horse in this, but was the book not limited to 1 per account?

It looks as though sneaker resellers found the blood in the water on this.

Those resellers are no frigging joke. Lots of them run complicated botnets that do nothing but knock on the sites until one gets in, buys, and then the rest keep going.


Yeah pandemic made a lot of them a LOT more serious about it too. It's a warzone and tricky because they can use all kinds of tricks. Even down to sly things like misspelling their address a bunch of times or having lots of people registered at the same address so each order is "unique".


I seem to recall now I've thought about it, that some football clubs started doing membership groups try and get around scalpers. The idea being that as a member you had to participate and interact with the membership in some form so that it was more likely you were a real fan rather than a computer/bot/scalper.

Of course these things get more complex with international orders and shipping and soforth because what might work in the UK could have legal barriers in another country or simply just legal and staff barriers and so forth. It's like the idea of only allowing store orders to count; it can work but it can also lock out a lot of long term legitimate customers at the same time.

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Made in pl
Dominating Dominatrix





Pre-orders for the last? book https://www.warhammer-community.com/2024/01/13/saturday-pre-orders-the-end-and-the-death-is-nigh/
   
Made in gb
Longtime Dakkanaut







Get in the que for something which is already sold out!

There's a good consoomer.
   
Made in gb
Ridin' on a Snotling Pump Wagon






The Ltd Ed is sold out. The regular Ed can still be ordered. Or could the last time I was at the store front.

Fed up of Scalpers? But still want your Exclusives? Why not join us?

Hey look! It’s my 2025 Hobby Log/Blog/Project/Whatevs 
   
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[MOD]
Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

I've pre-ordered my hardback copy over at Amazon sometime last year, not so much for the discount, which was a few cents, but also to avoid this mess.

I wanted to check out the site around 16:00 and an eight minute wait turned into an hour, just disgraceful.



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Fiat justitia ruat caelum

 
   
Made in gb
Decrepit Dakkanaut




UK

While it wouldn't surprise me if the ebay listings is a scalper (especially given that the website seemed borked)

they could be false listings too with no books to offer and hoping to take the money and run before ebay/paypal twig they're scammers

 
   
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preordered from https://www.booksamillion.com/
   
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Yarrick omnibus https://www.warhammer-community.com/2024/01/14/sunday-preview-deathwing-assault/
   
Made in gb
Sadistic Inquisitorial Excruciator





Exeter, UK

Interesting that that article mentions that the French translation of Fall of Cadia is two volumes. Was the English original already stretching the limits, or is French that that much wordier?
   
Made in gb
Regular Dakkanaut





With the queue system, I'm wondering if the scalpers have found some way to "steal" someone's place in the queue, presumeably each person in the queue has some sort of ID so maybe some way to fake that, might explain why people were seeing their wait time gradually coming down then suddenly jumping back up to over an hour (though by the sound of it, that was still going on long after the book had sold out).
   
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Dakka Veteran





Tavis75 wrote:
With the queue system, I'm wondering if the scalpers have found some way to "steal" someone's place in the queue, presumeably each person in the queue has some sort of ID so maybe some way to fake that, might explain why people were seeing their wait time gradually coming down then suddenly jumping back up to over an hour (though by the sound of it, that was still going on long after the book had sold out).


Their queue system is a nonsense anyway. When going for Old World pre-orders last weekend I had the site open on 3 different devices (not for nefarious means; just to cover my bases on actually getting hold of things). The devices I'd logged in first and second took about an hour in the queue (the first being in the 'pre-queue for half an our prior too). The device I logged in last, approximately 40mins later, had a queue time of about 5 minutes. It doesn't seem to assign queue position in any logical manner.
   
Made in us
Infiltrating Broodlord





London

Tavis75 wrote:
With the queue system, I'm wondering if the scalpers have found some way to "steal" someone's place in the queue, presumeably each person in the queue has some sort of ID so maybe some way to fake that, might explain why people were seeing their wait time gradually coming down then suddenly jumping back up to over an hour (though by the sound of it, that was still going on long after the book had sold out).


They're bypassing the queue entirely by inserting the product ID into the payment gateway.

GW's site is... shonky on the backend and not robust against fairly basic attacks like this.
   
Made in us
Sure Space Wolves Land Raider Pilot





Horus Rising was published 18 years ago. The series spawned 64 books. The authors like Dan Arnett and the rest must feel like proud parents to see their child fully grown and successful. Bitter sweet that the most epic story ever told has reached its end

This message was edited 2 times. Last update was at 2024/01/16 19:22:49


 
   
Made in gb
Regular Dakkanaut





Silverstone, UK

I've still got a good 2 years to go, as I stuck with the only format it was available in from the start.

Everything else is now Kindle, as they screwed up Gaunt's Ghosts, and all these books take up too much shelf space.

"Bloody typical, they've gone back to metric without telling us."

"As the days go by, we face the increasing inevitability that we are alone in a godless, uninhabited, hostile and meaningless universe. Still, you've got to laugh haven't you?"

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Made in nl
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Decrepit Dakkanaut






Cozy cockpit of an Archer ARC-5S

Can't beat dead tree format for bedtime reading though, beats staring at a screen. Though some of these books are hefty bastards alright! 😅

This message was edited 1 time. Last update was at 2024/01/16 20:49:24




Fatum Iustum Stultorum



Fiat justitia ruat caelum

 
   
Made in gb
Decrepit Dakkanaut




UK

Honestly whilst I still like books - e-readers are awesome. The screens are not like reading from an LCD screen at all, the e-ink is really fantastic stuff.

Also the kindles with a light in them make reading at night (or in any lighting really) even easier. No more fumbling with one of those silly book lights; or leaning at odd angles to try and contort yourself to get the lamp light to land just right on the page. Heck you can even read whilst a partner is sleeping and the main lights are off.

And yeah kindles are super light; way lighter than some 500 page book!


I still like and buy books, but ereaders just tick so many good boxes

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Made in gb
Regular Dakkanaut





Silverstone, UK

Having had to move my library (divorce), I determined to get a KIndle. I still have 8 bookcases, but other than my early collection of W40K novels, the HH novels and a few others, all my books are hardback reference books. Novels are so much easier when they take up no physical room, and my old Kindle Voyage is so much easier to read when I go to bed. The problem is when you keep buying ebooks for a pound on Amazon - you end up with a bit of a backlog.

"Bloody typical, they've gone back to metric without telling us."

"As the days go by, we face the increasing inevitability that we are alone in a godless, uninhabited, hostile and meaningless universe. Still, you've got to laugh haven't you?"

"We demand rigidly defined areas of doubt and uncertainty!"

"Mind the oranges Marlon!" 
   
Made in gb
Decrepit Dakkanaut




UK

 farmersboy wrote:
Having had to move my library (divorce), I determined to get a KIndle. I still have 8 bookcases, but other than my early collection of W40K novels, the HH novels and a few others, all my books are hardback reference books. Novels are so much easier when they take up no physical room, and my old Kindle Voyage is so much easier to read when I go to bed. The problem is when you keep buying ebooks for a pound on Amazon - you end up with a bit of a backlog.



Yes! Though I have to say my only gripe is they keep making a strange interface and keep trying to tie it too much to their store. I've long wanted a better library interface ever since the first generation ones to better sort and store books on the kindle itself for easier access and sorting. Even with calibre on the pc to help sort there, the actual amazon side is a bit of a mess now and then.

So there it is I'd say browsing your library is trickier.

But the actual reading, esp novels, is dead easy.


I also 100% agree that any reference books or anything with images is best in physical form. You can't page flip very fast in a kindle; even tablets aren't as easily done as proper reference books I find.

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