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@ Over, I just thought those login ques for classic wow was just part of the authenic 2006 experience

For everyone else that feels the geedubs gone done you wrong why not take your fury and funds and experiment outside the bubble with non-gw games, you never know you might like it

Icegoat wrote:

 Crusaderobr wrote:
I honestly wouldent worry too much if you missed out. They will realize they need to make more and it will go up for sale again. Just keep your eyes peeled in the coming days/weeks.

aah yes just like the sob box .

Well the Sisters box actually did get a refresh of stock.
And as it turns out, back before the pandemic, I saw copies of it still sitting on store shelves in January.

I won't be terribly surprised by the same thing here. Its a good deal for those two armies, but doesn't really offer anything to anyone else.

A planned restock to show they're 'listening' and maybe some 'found' stock and redistribution (between stores with too much and too little) later.

Pandabeer wrote:

nekooni wrote:

Pandabeer wrote:

 H.B.M.C. wrote:

 Kanluwen wrote:
I'd say that the community hyping themselves into yet another frenzy of "THESE THINGS WON'T BE AVAILABLE ANYWHERE ELSE EVER!" and "OMFG THESE THINGS ARE BROKEN!" did the job better than GW ever could have.

And as usual, you blame the players in your desperate attempts to defend poor GW.

Do we actually KNOW why it sold out in 15 minutes? Is it really GW knowingly producing less boxes than predicted demand? Was it GW simply underestimating demand? Did corona had anything to do with it? (probably yes because they had to shut down exactly in the weeks you'd expect factories to be running at 200% to produce as many boxes as possible for a July release) Are there simply a large amount of boxes reserved for retail? All possible reasons.

GW tested the water with the SoB box and should've known better, honestly.
If you've not reached your production goal you should postpone a launch or move away from the "one round of boxes, that's it" idiocy that is limited edition boxes. Two easy fixes to this mess.

The two boxes I bought are now split by 4 people - 3 marine players and one guy starting a new necron army. Not exactly 'hyped into a frenzy", is it?

You don't just postpone a release as big as this one. There's a lot of money that has gone into design and production and then there's also been the corona-shutdown. As for the limited edition thing, GW is selling these extremely cheap. If this box was around permanently they'd have to mark up the price by 75-100 euro's (why is my euro-sign not working? ) because permanently selling this box for 155 euro would be insanity. But well, let's hope the rumors about a second wave of boxes are true so I can get one as well

Well, then make it a made to order item if you don't want it to sit around on your store ruining your prices. Make it a "we got X stock for sale right now, and once it runs out we will make it to order and allow you to order it for the entire preview period. If that's over, we'll make a second production run of exactly that many boxes and ship them to you within 1-2 months. In the meantime we'll send you the BRB right now as we have tons of those available, no need to wait.". I'm just an IT guy - I'm sure qualified people could come up with even better ideas to handle this other that this clusterfeth.

So my LGS apparently was taking names before pre-orders officially opened. Luckily I was first in line when they opened and got box 26 out of 30. That's right they were only guaranteed 30, and 25 had already been "promised" via the secret pre-order list. They said they had tried to order 100 initially, was told they could get maybe 50, and then were told Thursday they would only get 30.Even as I was standing there, one of the owners was trying to order more copies directly through the website. They think they got 4 more copies before US webstore sold out which they have promised to people on a wait list they started even though they will make no money on the boxes.

It seems at each level, you needed luck or a special relationship to help secure a box.

Though GW has sold everything, I am sure they didn't want the kind of black cloud this is turning into to darken their launch of a new edition of their flagship product.

As others have mentioned, I am sure this situation makes a lot of their planned advertising like today's community post obsolete.

 Lord of Deeds wrote:
So my LGS apparently was taking names before pre-orders officially opened. Luckily I was first in line when they opened and got box 26 out of 30. That's right they were only guaranteed 30, and 25 had already been "promised" via the secret pre-order list. They said they had tried to order 100 initially, was told they could get maybe 50, and then were told Thursday they would only get 30.Even as I was standing there, one of the owners was trying to order more copies directly through the website. They think they got 4 more copies before US webstore sold out which they have promised to people on a wait list they started even though they will make no money on the boxes.

It seems at each level, you needed luck or a special relationship to help secure a box.

Though GW has sold everything, I am sure they didn't want the kind of black cloud this is turning into to darken their launch of a new edition of their flagship product.

As others have mentioned, I am sure this situation makes a lot of their planned advertising like today's community post obsolete.

https://spikeybits.com/2020/07/gw-burns-everyone-with-indomitus-box-announcement.html

They have some fixing to do

Well if spikeybits says it, it probably isn't true.

Voss wrote:
Well if spikeybits says it, it probably isn't true.

its true enough for the clickbait which is all that matters when youre a purveyor of kwality 'news' like Mr B

 Turnip Jedi wrote:

Voss wrote:
Well if spikeybits says it, it probably isn't true.

its true enough for the clickbait which is all that matters when youre a purveyor of kwality 'news' like Mr B

Usually a waste but LoD's experience here and two of my local hobby shops unfortunately confirm it is true

 Overread wrote:

Icegoat wrote:
A bunch of amateur incompetents this is is a multi million dollar company and theyve failed to have enough stock or have a working website how many people have failed to get this due to GWs website not working throughout the day. It's a complete shambles a disgrace.

Whatever you do NEVER become a PC gamer and try to use the Steam store at the start of a Steam Sale.

Also I'd advise avoiding ANY MMO game during its first week to two weeks of launch because if you think GW is bad for crashes on websites due to insanely abnormal and high load levels then you've seen nothing yet.

I'd also note that my experience today was the GW store remained running and glitched a bit here and there; almost every other major 3rd party gamer store outright broke.


Automatically Appended Next Post:

 Crusaderobr wrote:
GW needs to stop making limited edition boxes that sell out right away. Also, most likely that box would have gone to an ebay scalper. I dont feel bad at all. Peace out fellow 40k players.

Remember these boxes are not unique boxes they are discount boxes. So in GW's view its not a problem that some people didn't get them, because they will be able to buy the models when they go on regular retail sale. The issue of missed chances is simply missing out on a deal rather than the actual product. Of course one might also have to wait longer (or buy secondhand from split sets which the market seems to have a very good number of at present).

Those comparaison are stupid. No, if you try to pre-order a game in steam you will be able to and you will get it at release, minus the potential delay due to technical difficulties. You will not be buyed out of a product an hour or even a week during pre-orders due to shortage.

Also there are no proof that those box are not unique. I'm pretty sure some characters will be unique to that box, especially the primaris chaplain because there's already a substitute.

I can honestly say that today has left me angry, bitter and extremely unhappy. Ever since the new CEO took over GW have, for the most part, been moving in the right direction. This "release", however, has surely flung away a huge amount of the goodwill they have built up.

I am at a complete loss as to how you can launch a new edition of your flagship game in such a hamfisted and poorly planned way. I know they have their flaws but surely they cannot conceivably have intended this disastrous shambles?

40K is their flagship game, their life blood. Its fans are often deeply dedicated and for many it is central to their lives. When you launch a new edition they NEED it in their hands. To flirt with them over "the best box ever" and in effect make it the starter set (I know it technically isn't but to all intents and purposes it is because it is the opening release and contains the rules), promise you've made enough so there will plenty for everyone and then... this disgraceful fiasco. You're not dealing with people not getting the new flavour of baked beans on the first day, these are people for whom this is central to their existence. They want to be in on the ground floor. They want to be there at the opening moments.

It is madness to release an edition of your main game that in the opening weeks will be bleeding out in limited numbers. It will leave a huge amount of frustration and anger. It has clearly been leapt on from a great height by the vile and indefensible scalpers. Why in God's name allow people to buy 3 of a limited edition set? Rumours suggest the distribution is a complete mess with shops uncertain how many they will get etc, so there is likely to be another wave of anger when customers turn up to pick it up to find out that the order wasn't what was expected.

At the release of 8th there were lots. I know this isn't the 'starter set' but it is the first release. It needs to be in every hand on release day. People can rush off and play it, share in the mutual excitement of the new box, etc. This will leave a complete divide of haves and have nots.

Then you've got the FLGSs who have abandoned all decency and scalped their own customers by not discounting and offering their loyal customers a very poor choice of "no discount, take it or leave it" knowing the loyal customer is likely to swallow it, even though they would have gone direct to GW for security of supply if they'd known.

All round it is a complete disgrace and a disaster for GW. Their glorious new release is now piecemeal, riven with bitterness, frustration and recriminations all over. It won't be a universal launch it is effectively being staggered and the impact and momentum will be lost. Then an actual 'starter set' will come along and it will be not as good but probably cost as much leading to more anger and resentment.

They need to make an immediate statement to the effect that they will continue to produce Indomitus until all sales are satisfied, i.e. until the level of orders drops to a certain state. They promised they'd made enough for everyone and they need to deliver on this to even begin to rescue this nightmare cock up. I'm so infuriated that I might not even bother to buy it and I refuse to be fobbed off with some second rate 'starter' with less models etc in it. It's Indomitus or nothing for me. Over to you GW.

You know they're going to ride in on their white steed with more boxes found under a big tarp to the fanfare of the indoctrinated.

Well, they took down their post about it being open for pre-order that didn't go up until after they were already sold out, so that's something.

I apologies to the OP for my earlier comments in which I expressed my opinion that GW would certainly have sufficient stock to meet demand and that this would not be a sell-out, at least not immediately. I assumed that given the new factory they built and the years of planning they put into releases and this being their flagship, core product that they would not drop the ball. Well they didn't just drop it they punctured it, squeezed the air out and threw it into the nearest bin. OP you called it.

 Eldarain wrote:
You know they're going to ride in on their white steed with more boxes found under a big tarp to the fanfare of the indoctrinated.

The funny part is that it's more often than not never "more boxes found". It's that orders get cancelled out on Monday if they weren't paid for by Sunday evening on the GW storefronts.

Is OP a psyker? His divinations came to pass!

 Kanluwen wrote:

 Eldarain wrote:
You know they're going to ride in on their white steed with more boxes found under a big tarp to the fanfare of the indoctrinated.

The funny part is that it's more often than not never "more boxes found". It's that orders get cancelled out on Monday if they weren't paid for by Sunday evening on the GW storefronts.

Aye there's also more than a few people who order on multiple stores to ensure they get a copy and then spend an afternoon cancelling them either directly on the stores or just through their online card/paypal etc...

Plus all those who get whipped up into a panic and order several and then come Monday or a few days later go "Eh actually what am I thinking I can't afford/don't need 10 copies". etc... 3rd party stores who "put aside" copies also get people who flake out, which is why many stores will say. "Yes I'll put it aside, and if you're not in by X time then its going back on the shelf for sale unless I hear from you".

Heck the GW store I went to get my Feast of Bones from the manager there said that there was at least one or two people who'd begged him to put the store copies aside and yet hadn't turned up for them - it was a wet day so heck perhaps the weather put them off.


People flake out all the time for things for all kinds of reasons, its normal and to be expected. When you're selling thousands of copies of something then those flakes can add up.


Automatically Appended Next Post:

 Vector Strike wrote:
Is OP a psyker? His divinations came to pass!

Nopes - also if it hadn't sold out we'd be hearing how GW had grossly overestimated things and clearly was losing customers for the failure to sell out. Perhaps suggesting that Necons were due to be squatted or that Primaris were vastly unpopular etc.... Because if the army can't sell out in 5 mins then its not worth supporting any more.

stratigo wrote:

 Togusa wrote:

 Nazrak wrote:

Icegoat wrote:
This is an insanely horrific way to treat customers I knew months ago this would sell out we all did yet GW have done nothing to further production of indomitus and are very happy to once again fail 99% of the community for the 1% that does get this box. An absolute disgrace. Their lies about making loads of boxes can clearly be seen now. This will easily net them millions in profit but I hope the long term Ill will this generates finally has an impact and they stop these disgraceful anti consumer practices

Tfw you're having a very normal one over a company that makes toys not having functionally infinite manufacturing capacity.

...You do realize that we are in the middle of a global pandemic that has sickened 12 million people and killed nearly 550,000 more?

The initial release was set for three waves, then COVID-19 hit and it all got consolidated into one. I've heard stories of many stores COLLECTING MONEY for a boxset they can't even order yet and then pitching a fit about not being able to provide to the customers they've already collected money from.


Automatically Appended Next Post:

 H.B.M.C. wrote:

 Daedalus81 wrote:
Yea nothing like a pandemic going on coupled with really popular models in a wildly inexpensive box. Maybe GW should have charged $300. Would that make people feel better?

You're really going to try and blame shortages of this box on COVID and popularity?

Yes. Since it was stated as such from GW themselves, that this was planned with three print runs and had to be the only two they could get, combined into one to get all of the product out...

Indomitus hasn't been sitting in a warehouse since January.

Even if this actually were the case.... GW can literally just make more.

COVID is a fun excuse for "BUY NOW OR MISS OUT! NOW! DON'T THINK! BUY!" of standard business marketing though. Cause it's not like they totally never ever did this before.

I never said they can't make more. They likely will, given the popularity. What is it with people on this forum treating everything as an absolute?


Automatically Appended Next Post:

Isengard wrote:
I can honestly say that today has left me angry, bitter and extremely unhappy. Ever since the new CEO took over GW have, for the most part, been moving in the right direction. This "release", however, has surely flung away a huge amount of the goodwill they have built up.

I am at a complete loss as to how you can launch a new edition of your flagship game in such a hamfisted and poorly planned way. I know they have their flaws but surely they cannot conceivably have intended this disastrous shambles?

40K is their flagship game, their life blood. Its fans are often deeply dedicated and for many it is central to their lives. When you launch a new edition they NEED it in their hands. To flirt with them over "the best box ever" and in effect make it the starter set (I know it technically isn't but to all intents and purposes it is because it is the opening release and contains the rules), promise you've made enough so there will plenty for everyone and then... this disgraceful fiasco. You're not dealing with people not getting the new flavour of baked beans on the first day, these are people for whom this is central to their existence. They want to be in on the ground floor. They want to be there at the opening moments.

It is madness to release an edition of your main game that in the opening weeks will be bleeding out in limited numbers. It will leave a huge amount of frustration and anger. It has clearly been leapt on from a great height by the vile and indefensible scalpers. Why in God's name allow people to buy 3 of a limited edition set? Rumours suggest the distribution is a complete mess with shops uncertain how many they will get etc, so there is likely to be another wave of anger when customers turn up to pick it up to find out that the order wasn't what was expected.

At the release of 8th there were lots. I know this isn't the 'starter set' but it is the first release. It needs to be in every hand on release day. People can rush off and play it, share in the mutual excitement of the new box, etc. This will leave a complete divide of haves and have nots.

Then you've got the FLGSs who have abandoned all decency and scalped their own customers by not discounting and offering their loyal customers a very poor choice of "no discount, take it or leave it" knowing the loyal customer is likely to swallow it, even though they would have gone direct to GW for security of supply if they'd known.

All round it is a complete disgrace and a disaster for GW. Their glorious new release is now piecemeal, riven with bitterness, frustration and recriminations all over. It won't be a universal launch it is effectively being staggered and the impact and momentum will be lost. Then an actual 'starter set' will come along and it will be not as good but probably cost as much leading to more anger and resentment.

They need to make an immediate statement to the effect that they will continue to produce Indomitus until all sales are satisfied, i.e. until the level of orders drops to a certain state. They promised they'd made enough for everyone and they need to deliver on this to even begin to rescue this nightmare cock up. I'm so infuriated that I might not even bother to buy it and I refuse to be fobbed off with some second rate 'starter' with less models etc in it. It's Indomitus or nothing for me. Over to you GW.

It's almost as if we're living in the middle of some kind of unprecedented global outbreak that shut down the whole planet for three months or something.

But, go ahead. Bash away. After all, you all were present in each staff meeting, each board meeting, each production meeting going back to December. You know all of the issues they faced and you know that the truth is dirty GW wanted to make your life suck by not making enough plastic toys for you to get some right this very minute, even though these kits will be out on their own in a few months time.

You people are the most full of your selves, selfish little gaks. feth you, and feth this website. I'm out.

I mostly read BL and buy very little modelling stuff so speaking about the novels this type of thing happens with nearly every release. Has done for a few years now. Special editions sell out in seconds and regular books often disappear in a few days or weeks. It’s a source of massive frustration particularly when your collecting a series of special edition books and then miss out on one because you can’t hit refresh fast enough or heaven forbid your working. Most BL collectors have just got used to it by now.

It's almost as if we're living in the middle of some kind of unprecedented global outbreak that shut down the whole planet for three months or something.

But, go ahead. Bash away. After all, you all were present in each staff meeting, each board meeting, each production meeting going back to December. You know all of the issues they faced and you know that the truth is dirty GW wanted to make your life suck by not making enough plastic toys for you to get some right this very minute, even though these kits will be out on their own in a few months time.

You people are the most full of your selves, selfish little gaks. feth you, and feth this website. I'm out.

After a bit of a nightmare trying to order through the website, I seem to have secured one when they briefly had more stock available around 1035 am local time.

I got all the way to the checkout card verification the first time around when it told me it switched to saying it was out of stock. Was really bummed out for a bit.

The scalper situation is rage inducing however.

I was about to get back into this hobby with necrons, and was eagerly awaiting this set. I saw it sell out at 4m in the UK, so used this thread to find the US time. I was trying to get the website to work prior to and during the release time. The page failed every time I tried, after 30 minutes of trying it finally opened for me to see it being sold out. I also see sets selling for $350+ on ebay now, this whole thing is more 2020 disheartenment. I think it has really turned me away from getting back into this hobby.

UndeadD wrote:
I was about to get back into this hobby with necrons, and was eagerly awaiting this set. I saw it sell out at 4m in the UK, so used this thread to find the US time. I was trying to get the website to work prior to and during the release time. The page failed every time I tried, after 30 minutes of trying it finally opened for me to see it being sold out. I also see sets selling for $350+ on ebay now, this whole thing is more 2020 disheartenment. I think it has really turned me away from getting back into this hobby.

I wouldn't be surprised if GW sends out a second wave soon, given its popularity. And whatever ends up being the regular starter box is still likely to be a good snag. Dark Imperium was a great way to get into the hobby.

Whatever you do, don't feed the scalpers. Every time someone feeds a scalper, Slaanesh does unspeakable things to a puppy.

It's a classic GW omnishambles, but the upside is there is a 100% chance they will be making way more of these, because the PR hit would be unbelievable if they didn't. So at worst, you'll have to wait a couple weeks.

Eh GW hasn't got infinite time to "make more". They'd have to order more books and boxes from China which would take weeks/months to arrive by bulk shipment on boat. Furthermore you can bet that they've already got preparations for the new Codex for both forces. I'd wager we'll see the necron warriors appearing in a new box right at about the same time since they are the core of the army. So that means at least warriors and likely a few others from this set already have retail releases in August or September.

If people purchase a large number of regularly priced boxes of the new Necron sprue when it eventually comes out it will.reinforce GWs strategic decision and they will continue to do this type of release.

 Tokhuah wrote:
If people purchase a large number of regularly priced boxes of the new Necron sprue when it eventually comes out it will.reinforce GWs strategic decision and they will continue to do this type of release.

You mean like they've been doing for at least 3 or more years.

 Crimson wrote:
I really don't think they're doing this intentionally. It simply wouldn't make any sense. Sure, scarcity can increase the demand, but this thing is a sure seller. They could have easily sold many, many times more if they had what to sell. It must be a production capacity issue, no doubt worsened by the plague.

1) It's a huge discount.
2) They made "the most of any box"
3) forums and FB have been peddling fear for a week now.
4) Reduced production window
5) They're not going to oversaturate the market with these boxes, because then there's literally no money in releasing proper kits later.

If GW were to do it again the only thing different they could do is charge $300 and force 1 per person wherever possible.

People will still have access to these models. This isnt the only chance to ever own this stuff and people need to get a grip.

Wow what a lot of people whose lives have been utterly ruined bu not getting some plastic figures exactly when they wanted them. I was not surprised when I didn't get an order and then was nicely surprised to learn I had actually secures one despite the out of stock messages when I checked out.

But the range of these emotions was entirely inline with them being a plastic toy and I was still warm, dry, had running water and was not likely to be shot at any point in the near future.

The scale of emotion leads me to believe my box could make someone very happy if they want to put a price on that happiness.

 Overread wrote:

 Tokhuah wrote:
If people purchase a large number of regularly priced boxes of the new Necron sprue when it eventually comes out it will.reinforce GWs strategic decision and they will continue to do this type of release.

You mean like they've been doing for at least 3 or more years.

They've had this as normal practice for that long? When I was a kid back in 4th edition things seemed simpler. If this is a common GW practice I might need to look for a different hobby.

UndeadD wrote:

 Overread wrote:

 Tokhuah wrote:
If people purchase a large number of regularly priced boxes of the new Necron sprue when it eventually comes out it will.reinforce GWs strategic decision and they will continue to do this type of release.

You mean like they've been doing for at least 3 or more years.

They've had this as normal practice for that long? When I was a kid back in 4th edition things seemed simpler. If this is a common GW practice I might need to look for a different hobby.

I wouldn't be that dramatic.

GW has for a good few years now been doing limited edition discount boxes to launch new models. They are limited in quantity and are used to help promote typically two armies getting a few new models. Sometimes its just one model, sometimes its more. They are short term discount deals. However the models that are new which go into them do go on general retail sale. So you don't miss out. Age of Sigmar did have some odd issues where a few boxes took a year (which is the current longest timeline and quite abnormal) to get to retail release. However in general the turn-around time is much shorter. I would expect several of the kits in Indomitus (if not all) to appear very quickly for individual sale. Things like warriors for the Necrons are bread-and-butter core units that they need.

Think of it like a short term sale period; sales don't last forever and they are a right pain if you miss them. However they are neat way to drum up interest. Plus you don't miss out because you can buy the models later. The nly thing you miss is the discount price.


Furthermore I should note that duel boxes mean that people end up with spare halves; so you can hit up ebay and facebook and forums to find people willing and eager to swap/sell their half that they don't want. Right now on FB there are quite a few sets swapping hands - you might pay £50 (rare at best) to £70 (high end but still considered fair price) for one "half" of the models. Prices can go higher but that's "normally" scalpers or the inexperienced overpricing.