Forum adverts like this one are shown to any user who is not logged in. Join us by filling out a tiny 3 field form and you will get your own, free, dakka user account which gives a good range of benefits to you: No adverts like this in the forums anymore. Times and dates in your local timezone. Full tracking of what you have read so you can skip to your first unread post, easily see what has changed since you last logged in, and easily see what is new at a glance. Email notifications for threads you want to watch closely. Being a part of the oldest wargaming community on the net. If you are already a member then feel free to login now.

 Overread wrote:

SonofHades wrote:
Looks like one of those obnoxious drop shipping market places. I assume they'll get a forgeworld tab on there at some point but still just looks bad.

They don't need a FW tab; the FW models are just listed under the armies/games they feature in now.

FW is basically a term that will likely go away now and it will just be plastic or resin 15+

Ahh okay, it kicked me out to queueit rubbish twice after 404error looking on the Necro tab. I wonder if more people will buy FW now then, hope they step their QC up a notch.

If I came across this site on my mobile I'd be looking for the desktop version button.

Chopstick wrote:
They removed all filters, genius. What is this some kind of site for illiterate people?

Last time they threw four million pounds at the website design (and Kirby's wife). Maybe they tried to save on both this time around?

GW's digital design endeavors don't seem to be very good a lot of the time. People have apparently not been too impressed with the 40k app, and from personal experience I can say the Warhammer Vault and Warhammer Community site have abysmal navigation tools. GW doesn't seem to have the expertise to know what they want, or rather to know what features their customers want. Seems like they'd benefit from outside expertise, but how is a company that hires for attitude instead of skill going to get that?

Had to wait in queue.
Got into site.
Clicked two things.
Thrown back into queue…?
lol no.

lol i got a geolocking confirmation.

Thanks gw but i'll pass for now.

Also lol price increase for the rest of world segment AYY LMAO


Thankfully my order came through before this.

Uhh... this website is awful.

Can't just view everything in a section, the filters are anaemic, and there's no simple menu on the side.

 H.B.M.C. wrote:
Uhh... this website is awful.

Can't just view everything in a section, the filters are anaemic, and there's no simple menu on the side.

Agreed, the selection choices are confusing and not visible, the site is atleast not as sluggish anymore.

 Mad Doc Grotsnik wrote:
It’s very…clean. All drop down menus and that.

Not sure what else to say really!

It's 'clean' because it's your typical lazily made, gakky 'mobile only' template that is all the rage these days. Lazily because well done sites detect window size automatically and serve you proper menus on desktop, something along the lines GW sites had just yesterday. The fact it doesn't, for organization this size, means someone screwed up and either accepted garbage design or has no idea what good store looks these days and blindly ate whatever trendy buzzwords developer served him

I actually have degree from site/GUI/user experience creation and the continued degeneration of internet just to serve phone zombies as the only demographic just makes me sad, especially seeing not just usability is way worse, but this junk requires far better hardware and is much less responsive despite being simplistic gak than full luxury sites with all bells and whistles used to take when I was doing it...

 H.B.M.C. wrote:
I also can't see any FW/Specialist.

It's the '15+ resin' filter option, mixed with regular items. Which, IMO, is idiotic idea because when potential flip-flopping customer sees the prices (and health warnings) of this it will taint the image of the whole range and will result in ex-customer right then and there with pretty good probability

 Shooter wrote:
Not a fan. Hate this trend of making everything bigger and surrounding everything with white space - just massively reducing the density of information on a page

It's big and white because you need to be able to see/click each individual item tile on tiny mobile screen. The fact it's design for bigger cell phones, tablets, smart TVs, never mind proper computers? Who cares, it's trendy and easy sell to the decision makers!

At least Warhammer Digital is still using the old site.

Utter garbage.
When you have navigated to a section, the 'show more' just keeps adding a tiny extra amount at a time, at least the old site you could 'view all' and scroll at your leisure.

Also;
My GW store wishlist has gone.
My FW store wishlist has gone.
In my account, there is no sign of my order for the Rogue Trader book. Has anyone elses orders vanished?

 Gimgamgoo wrote:
Utter garbage.
When you have navigated to a section, the 'show more' just keeps adding a tiny extra amount at a time, at least the old site you could 'view all' and scroll at your leisure.

Also;
My GW store wishlist has gone.
My FW store wishlist has gone.
In my account, there is no sign of my order for the Rogue Trader book. Has anyone elses orders vanished?

I haven't checked yet. I keep getting thrown back into the queue and random errors.

 Gimgamgoo wrote:

In my account, there is no sign of my order for the Rogue Trader book. Has anyone elses orders vanished?

Same here.

God awful website.

 Overread wrote:
I lump it down to "modern interface designers" just being so into modern fads and having lost the skill to make good interfaces. Same as how windows went from easy dropdown menus to lots of big bright shiny button symbols which mean nothing so you have to wait for the tooltips to appear.

Actually, the designers (at least these I know, maybe it's different with fresh graduates) despise this gak, you just have pressure to do it because of certain zombie cult following (*cough* Apple *cough*) demanding interfaces that are designed to first, second, and third to look good, screw actual user experience, rotten apple boxes have to look pretty and the cultist will instantly apply mental gymnastics why the new design is the best thing ever and demand everyone will follow. It's like cancer, leader jumps off the cliff, gotta do it too.

And to make it even more hilarious, remember glassy icons Apple pushed in 00s? After everyone followed the lead and started doing the same thing, Apple reoriented to iPhones and realized glassy look is actually garbage for them due to terrible scaling and funnily enough, followed Microsoft lead copying their 'clean tile' new Windows design and for a few years, Apple cult was terribly confused and had no idea if they are supposed to still love glass, or the new best thing they used to laugh at because it was this dumb, yucky Microsoft look they tirelessly belittled and smeared that stared at them now from their newest 2500$ esteem extender screens

 gorgon wrote:
Designing for mobile first is the thing now. It's not a 'fad', it's a response to how people are shopping. GW almost certainly has a handle on how their customers are accessing the site and how things are trending.

No, it's not. It's the domain of the lazy. You design for both mobile and PC, then fuse the stylesheets to have a single website design. Yes, mobile can take preference and be the main target, but only really inept (or tiny with few resources) companies do only that half and call it a day. It goes against pretty much every user experience/usability manual I have ever seen.

Doubly so seeing of all the regions GW store has, maybe 1/3 of them has the mobile audience big enough to justify this, but alas, corpo leadership only thinking of local conditions and mandating adoption of it everywhere is yet another (and depressingly common) sign of ineptitude/stagnation at the top.

Not a fan. IT looks like there's no way to filter by unit type/role like there used to be. Also, if I'm in the Blood Angels section and want to look for something not BA, I need to hit the back button because there's no proper menu to just select a different army. Bizarrely, if I choose Space Marines first, I can then filter by chapter, then unfilter.

As a web designer, I'm moderately offended by the lack of effort and understanding on display. Mobile first is a good design ethos nowadays, but the key part is "first", not "mobile" because you're supposed to take into account other users as well. The lack of sub-menus is likely a direct consequence of a "mobile only" design approach and that leads to a substandard experience for anyone not on mobile. The default number of results being 12 is an annoying decision too, as it leads to constant pressing of "more results".

This site seems really bad for anyone browsing rather than looking for a specific model. Even the default sorting order is unhelpful. I'm wondering if they did any user testing at all.

Yikes. This feels like a big downgrade to me. I much preferred the layout of games-workshop.com. It was just easier to see what the options are and I liked the "show all" checkbox at the top of the page.

EDIT: OOF. The lack of 360 images and the pathetic sprue photos mean this site will almost never get visited. What a train wreck.

Slipspace wrote:
I'm wondering if they did any user testing at all.

I mean they don't with their rules, why would this be any different. Ha.

Yeah, can't say I'm a fan, but then again I wasn't needing another reason not to shop on there. Especially with the amount GW charge these days, trying to get the impulse buy from someone on there phone doesn't seem to be the way to go.

I actually preferred the old UI for mobile. I always go for large screen sizes and have rather small fonts/zoomed out in browsers and often use desktop mode on mobile sites. So old UI worked well enough for me. This one made me want to shoot myself in a few minutes.

Then I went home and wanted to see how the desktop version was and to my surprise it was still the same crappy mobile look. I know get to see all the white space and lack of options on a 32" screen. Almost blinded me

This site is garbage. SMH

The drop downs take you somewhere you didn't ask, the loud picture windows of nothing, the errors...

You'd expect better then this from them... Or would you. IT has never been their strong suit.

1990 GW called, they want their web page back.

 Gimgamgoo wrote:
Utter garbage.
When you have navigated to a section, the 'show more' just keeps adding a tiny extra amount at a time, at least the old site you could 'view all' and scroll at your leisure.

Also;
My GW store wishlist has gone.
My FW store wishlist has gone.
In my account, there is no sign of my order for the Rogue Trader book. Has anyone elses orders vanished?

It looks like only orders that were completed are showing up. None of my orders for stuff that was still "Pending" are showing up. Hope this isn't a "call tech support to get your order restored" kind of a problem.

I've also just realised I used to just type 'wa' and hit return to go to WarCom, and 'ga' and hit return to go to the GW store. Not gonna be able to do that anymore, though perhaps unfair to be that annoyed by it

Of course every website overhaul GW ever did was a major downgrade to its predecessor so nothing new here.

I immediately hate it.

Clicked through to the Necron store page. There are 50 items. Only 12 are visible with no way of selecting a Show All option like there used to be.
If I want to see item 50, I'm going to have to click Show More and scroll to the bottom of the page four times over.

You know another thing - the site lacks soul.

Because they've gone so insanely over the top with white on white on white there isn't any art, theme, style or anything to really give the site a flavour.

Even the armies on the old site used to have a page with a bit of art or something, plus the banners, boarders and backgrounds it all had a GW flavour. This site just feels like a very basic very watered down; very "off the shelf 5 mins editing" storefront.

There's nothing on army pages to really sell the army.

It kind of almost feels like it was built to be a fancy upgrade for 3rd party stores to order stock off its so -- bland.

Aww man, the colour section for each product has vanished too (the guide for which paints you need to paint it in the shown / studio colours)

What an utter spank website. Wonder how much money they pissed away on this?

Terrible new site that's just confusing to navigate. Just feels completely bland and generic too.

Ugly as sin. I don't know why they bothered with that.

What on earth have they done, it looks bloody awful. There was barely anything wrong with the old shop.

Hope you kept the email receipts of pending orders because they ain't in your account!

 Robert Facepalmer wrote:
Hope you kept the email receipts of pending orders because they ain't in your account!

Yep wanted to check the status of my order for the made-to-order scenery pieces that is yet to be delivered, and it's not in there. Great!