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Do people higher up GW hate us hobbyists? @ 2013/01/14 22:40:46


Post by: MetalOxide




The highlighted post was made by 'games workshop north america's director of growth'. This guy is resonsible for GW spreading into new places and opening new stores yet he has an attitude like this? Have any of you guys heard anything about GW staff higher up the company hating on their own fans?


Do people higher up GW hate us hobbyists? @ 2013/01/14 22:43:23


Post by: Mattman154


Confirmed non-troll or photoshop? That's ridiculous.


Do people higher up GW hate us hobbyists? @ 2013/01/14 22:47:22


Post by: Peregrine


Remember that "Why doesn't GW have a community representative?" thread? Well, there's your answer.


Do people higher up GW hate us hobbyists? @ 2013/01/14 22:48:02


Post by: MetalOxide


Mattman154 wrote:
Confirmed non-troll or photoshop? That's ridiculous.


Check out GW's post on customer service made 11hrs ago, then look for the comment made approx 8-9 hours ago. I saw the screenshot posted by somebody I'm friends with on FB, so I checked it out and it is definitely legit.


Do people higher up GW hate us hobbyists? @ 2013/01/14 22:54:48


Post by: Neconilis


What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?


Do people higher up GW hate us hobbyists? @ 2013/01/14 22:56:15


Post by: Peregrine


 Neconilis wrote:
What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?


Well, there's the fact that this happened 8-9 hours ago and GW hasn't deleted the post yet.

Or this could just be yet another example of GW incompetence in understanding that it's not 1990 anymore and the internet exists.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:02:33


Post by: Eggs


Er, if you click the dudes profile, it says he's a policeman?


Automatically Appended Next Post:
No it doesn't. It says he used to be a policeman, and now works for GW...


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:06:00


Post by: -Loki-


Googling 'games workshop mark bolger' has an array of various sites stating he's the GW Director of Growth.

Which probably means he won't be pretty soon after something like that.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:10:31


Post by: Eggs


I would hope not...


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:11:23


Post by: Aerethan


I like the part where he tells people to quit the HHHobby, and therefore to quit buying GW products.

And the kicker is that he is supposed to be bringing in new players, instead he's kicking out old ones.



EDIT: Did his FB say he worked at GW? It doesn't say that currently.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:18:13


Post by: Grimtuff


How does the saying go? "A picture is worth 1000 words.". You could write a goddamn essay on how this exemplifies GW's sheer contempt for their long-term fans.


I'm sure the white knights will be here any minute now....




Automatically Appended Next Post:
 Aerethan wrote:


EDIT: Did his FB say he worked at GW? It doesn't say that currently.


Maybe GW works faster than we think...


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:21:11


Post by: Aerethan


Well the post is still on the GW FB thread, it's about 3 hours after the post time, so currently his post shows 9 hours ago.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:21:44


Post by: Brother Captain Alexander


Mattman154 wrote:
Confirmed non-troll or photoshop? That's ridiculous.




Been on his profile too:

"I spent my childhood growing up in Bayonne N.J. I went to Bayonne High school. I went into the U.S.M.C. in 1990 and got out in 1994. I became a law enforcement officer in the city of Richmond Virginia from 1995 until 2004. I now work for Games Workshop North America as a Director for Growth and travel a lot!"


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:24:16


Post by: Rainbow Dash


the higher up you go the less human they become


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:24:45


Post by: Harriticus


Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:24:54


Post by: Ravenous D


 Peregrine wrote:
 Neconilis wrote:
What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?


Well, there's the fact that this happened 8-9 hours ago and GW hasn't deleted the post yet.

Or this could just be yet another example of GW incompetence in understanding that it's not 1990 anymore and the internet exists.


Go look at the recruiting thread GW posted in Dakka general, its full of mod edited posts.

 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does.


Of course they do, all we ever do is complain. Instead of listening they throw insults and call us names to try and scare you off. It would be like if you went to walmart with a complaint and the manager yelling "Hey everyone, look at this LOOOOOOSER!! What a moron!". Its a common GW tactic that is obviously taught because every single manager Ive met does it. Instead of addressing the issue it puts you on the defense and makes you out to being nothing more then a whiny bitch. The best answer is punching the guy in the face, but sadly that doesnt work in this day and age.

You have to understand that GW really dont care, they are ignorant in the extreme when it comes to facts and your opinion. These are the same people that come up with gems like: "Kick out all your regulars and start a new customer base", "that store down the road that sells for 20% isnt a threat to you, no one tried selling me anything while I was there" and "If people show up with product from the other store give them a hard time why they didnt buy it from you".


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:25:10


Post by: kenshin620


Finally GW gets the "Uh Oh Bad Thing on Facebook" event, assuming that this is 100% legit

Wait this isnt 2008. GW you so slow!

Most american universities/high schools I have visited even have a "watch what you say on Facebook" policies


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:29:03


Post by: Grimtuff


 kenshin620 wrote:
Finally GW gets the "Uh Oh Bad Thing on Facebook" event, assuming that this is 100% legit

Wait this isnt 2008. GW you so slow!

Most american universities/high schools I have visited even have a "watch what you say on Facebook" policies


Indeed. Someone needs to save the URL of said status. So when GW delete it, we can show with the wonders of FB that it is in face still there. Try it. Upload a photo, save the URL, delete said photo then paste the URL in the address bar. It's still there.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:29:09


Post by: Rainbow Dash


 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:29:18


Post by: evilsponge


Standard attitude of nerdy game companies formed in the '80s, where GW still lives.

The big wigs at TSR who made D&D had much of the same attitude, we all know what happened with them.

EDIT: Also lets not forget probably half the people who run GW have never touched a PC in their lives and don't understand what you put out on the internet stays out there forever.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:31:49


Post by: Aerethan


I have a full screenshot of it that I can upload here on Dakka, as well as on FB should GW decide to delete the post. It is 100% not shopped.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:32:42


Post by: Shotgun


Hey, its fne to have opinions.

It's not what I would call "smart" to have your Director of Growth posting them.

I don't think this will be looked at as a positive career decision.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:33:45


Post by: Harriticus


 Rainbow Dash wrote:
 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch


GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:35:10


Post by: Howard A Treesong


That's professional...


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:35:58


Post by: Rainbow Dash


 Harriticus wrote:
 Rainbow Dash wrote:
 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch


GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.


true but something might happen, who knows, I do think it will be an interesting watch (I do hope one day GW is bought out by another company, one who gives some semblance of a crap about its player base and who's not stuck in 1990)
nothing lasts forever, lets see how long they do
still about 50 years to go until I drop everything and head over to that missile complex in central Montana


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:36:15


Post by: Grimtuff


 Harriticus wrote:
 Rainbow Dash wrote:
 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch


GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.


It was posted on Facebook....


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:36:50


Post by: kenshin620


 Harriticus wrote:

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.


Maybe if I wrote them a letter with a quill pen on parchment and arrived on horseback, they might acknowledge me


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:37:42


Post by: Clarence


As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:37:44


Post by: Aerethan


 Harriticus wrote:
 Rainbow Dash wrote:
 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch


GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.


You forget that Investors are involved here. If investors feel an employee is a threat to profits, they will force the boards hand into replacing said employee. Now usually that happens with CEO's or upper management, but there is no reason that if a big enough threat was perceived(like the face of a company insulting their customers to their faces) that the board would be heavily urged to take action.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:38:04


Post by: evilsponge


 kenshin620 wrote:
 Harriticus wrote:

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.


Maybe if I wrote them a letter with a quill pen on parchment and arrived on horseback, they might acknowledge me


Why do all that, just use carrier pigeon or smoke signals. Or just petition the local lord to allow you to leave your hovel and travel there in person


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:40:09


Post by: Cryonicleech


Ridiculous, honestly.

As a GW fan I'm really appalled. An utter lack of respect from someone in an official position.

While I understand most of the comments are often inflammatory towards GW, it's no excuse to have members of the company mouthing off as such.

Someone ought to call this in or something. Disgusting.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:41:11


Post by: Brother Captain Alexander


 Harriticus wrote:

GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.


This is stupid, I can't believe that they don't have any of this.
How are they then corresponding to their customers, how is it possible that they still exists if they are not listening their customers?
Or are you telling me that because most 40k fans are Ultramarine loving children who goes WOW on every next release and who don't mind anything they release the company simply don't care as long as they are getting money from those kids?


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:43:04


Post by: winterdyne


Replace 'Ultra' with 'Space' and yeah, that's pretty much the picture GW have of their customer base.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:44:26


Post by: Rainbow Dash


you have to send the letter within a man's skull, its the only way they'll take notice


Automatically Appended Next Post:
 Brother Captain Alexander wrote:
 Harriticus wrote:

GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.


This is stupid, I can't believe that they don't have any of this.
How are they then corresponding to their customers, how is it possible that they still exists if they are not listening their customers?
Or are you telling me that because most 40k fans are Ultramarine loving children who goes WOW on every next release and who don't mind anything they release the company simply don't care as long as they are getting money from those kids?


thats how they see it yes


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:46:24


Post by: Ravenous D


 Aerethan wrote:
I have a full screenshot of it that I can upload here on Dakka, as well as on FB should GW decide to delete the post. It is 100% not shopped.


Please do, Im going to spam it all over GWs wall, and hopefully buddy gets canned for being a "fat nasty idiot"


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:46:41


Post by: Harriticus


 Grimtuff wrote:
 Harriticus wrote:
 Rainbow Dash wrote:
 Harriticus wrote:
Best insider sources on GW around here say that the management do look down on veteran hobbyists, yes. It partially explains why GW has the policies it does. Don't expect this guy to get penalized or fired, either.


yeah but perhaps vets everywhere will come down upon them in a fury of hatred and anger
not brony levels, mind you but still, it will be something interesting to watch


GW won't care if there's a backlash by fans. They don't care about/like said people anyway.

Plus GW has no real way to get feedback from fans (and they do this deliberately). No community rep, no social media, no message boards, no anything most modern companies have today (don't bother mentioning WD). You can send angry emails if you're desperate enough, but I guarantee they get apathetically deleted instantly.

This incident won't even make it to GW board meetings at any level.


It was posted on Facebook....


Someone's private Facebook, not the same as what I meant

GW doesn't want to communicate with its customer base. It's goal is to dictate what is liked/disliked.

Through all this I refer to the execs of course, who are a very different breed from the game designers and have little idea what they're actually selling. You may disagree with guys like Jervis or Kelly's rule set, but they do have a legitimate care for the hobby.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:51:46


Post by: Ugavine


Not very professional, but he has a point, this hobby is overflowing with whiners.

But the higher up grades in most organisations lose reality with not only the customer but with their own staff too, civil service being a perfect example - ask a Minister exactly what the low grades do, won't have a clue.

Personally I don't like that GW has people like this, though I genuinely don't believe that GW is against hobbyists.



Do people higher up GW hate us hobbyists? @ 2013/01/14 23:55:02


Post by: Palindrome


Clarence wrote:
As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence


If only GW made more than a token effort to engage with its customer base this kind of idiocy wouldn't happen.


Automatically Appended Next Post:
 Ugavine wrote:
Not very professional, but he has a point, this hobby is overflowing with whiners.


Wargaming has no more whiners than any other hobby.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:57:41


Post by: Rainbow Dash


 Ugavine wrote:
Not very professional, but he has a point, this hobby is overflowing with whiners.

But the higher up grades in most organisations lose reality with not only the customer but with their own staff too, civil service being a perfect example - ask a Minister exactly what the low grades do, won't have a clue.

Personally I don't like that GW has people like this, though I genuinely don't believe that GW is against hobbyists.



if a hobby has a ton of "whiners" that means a lot of people are unhappy
I look at the official GW facebook page and see a lot of anger and then the PP one and see...a lot of joy
you can't dismiss people's unhappiness, not everyone deals with it the same and will deal with it how you feel it should be dealt with


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:57:48


Post by: Peregrine


 Ravenous D wrote:
 Peregrine wrote:
 Neconilis wrote:
What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?


Well, there's the fact that this happened 8-9 hours ago and GW hasn't deleted the post yet.

Or this could just be yet another example of GW incompetence in understanding that it's not 1990 anymore and the internet exists.


Go look at the recruiting thread GW posted in Dakka general, its full of mod edited posts.


So what? What does the forum mods deciding to edit posts here to avoid having a flame war have to do with GW's own online presence and how well they manage it?



Anyway, even ignoring the issue of whether GW's management really do feel this way, it's pretty embarrassing for them:

If it's just someone trolling them and pretending to be an employee then how the hell has it stayed up so long? Can you imagine a successful business NOT having a person dedicated to maintaining their social media presence and deleting inappropriate comments that might damage their image? It's pretty embarrassing ignorance of how the world works in 2012.

If it's a real employee that just makes it even worse. Even if they're just having a bad day it shows a shameful lack of concern over GW's online presence. Where are the internal rules and training about what is and isn't allowed to be posted online? How can you possibly have a high-level employee who thinks that kind of post is acceptable behavior? It's only made worse by the fact that this is supposedly a person working in marketing, who SHOULD know how to use online tools properly.

Either way GW once again seems to be stuck in 1990 and incapable of adapting to the modern world. The sooner they die the better.


Do people higher up GW hate us hobbyists? @ 2013/01/14 23:59:39


Post by: Rainbow Dash


 Peregrine wrote:
 Ravenous D wrote:
 Peregrine wrote:
 Neconilis wrote:
What evidence is there that this guy is actually an employee of GW, and not just your stereotypical 'peaked in high school' example of a human being?


Well, there's the fact that this happened 8-9 hours ago and GW hasn't deleted the post yet.

Or this could just be yet another example of GW incompetence in understanding that it's not 1990 anymore and the internet exists.


Go look at the recruiting thread GW posted in Dakka general, its full of mod edited posts.


So what? What does the forum mods deciding to edit posts here to avoid having a flame war have to do with GW's own online presence and how well they manage it?



Anyway, even ignoring the issue of whether GW's management really do feel this way, it's pretty embarrassing for them:

If it's just someone trolling them and pretending to be an employee then how the hell has it stayed up so long? Can you imagine a successful business NOT having a person dedicated to maintaining their social media presence and deleting inappropriate comments that might damage their image? It's pretty embarrassing ignorance of how the world works in 2012.

If it's a real employee that just makes it even worse. Even if they're just having a bad day it shows a shameful lack of concern over GW's online presence. Where are the internal rules and training about what is and isn't allowed to be posted online? How can you possibly have a high-level employee who thinks that kind of post is acceptable behavior? It's only made worse by the fact that this is supposedly a person working in marketing, who SHOULD know how to use online tools properly.

Either way GW once again seems to be stuck in 1990 and incapable of adapting to the modern world. The sooner they die the better.


this might be the beginning of that domino effect...

gotta start somewhere


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:01:23


Post by: Harriticus


Yes it will be for the better when they fall apart. Their IP will be bought out so it won't disappear either


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:04:44


Post by: Clarence


Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:05:31


Post by: winterdyne


 Harriticus wrote:

Someone's private Facebook, not the same as what I meant

GW doesn't want to communicate with its customer base. It's goal is to dictate what is liked/disliked.

Through all this I refer to the execs of course, who are a very different breed from the game designers and have little idea what they're actually selling. You may disagree with guys like Jervis or Kelly's rule set, but they do have a legitimate care for the hobby.


So if 'Jervis Johnson' (demonstrably THE Jervis Johnson) posted that, you'd have no issue?

A personal opinion of someone associated with a company should remain that - personal. Posting it on GW's public FB page (not a private page or private conversation) is foolish.

The only viable explanation (actually excuse) I can see is that this guy is coincidentally named and is having a laugh at GW's expense. Seems like a lot of trouble for a troll, though.

'Manager for Growth' does sound like an executive position to me though. I'd have expected a little more sense.

Edit: (see above post) So, a troll. Given the damage this causes GW's reputation, is defaming a company on the internet while claiming to be an employee of said company libel? Or is it slander (I can never distinguish the two)? I smell the legal teams moving into position...



Do people higher up GW hate us hobbyists? @ 2013/01/15 00:08:40


Post by: H.B.M.C.


Manager of Growth?

Delicious!

But yeah, this is a big Customer Service 101 fail here.

But God-damn it Dash, would it kill you to find your shift key?


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:10:19


Post by: Harriticus


winterdyne wrote:
 Harriticus wrote:

Someone's private Facebook, not the same as what I meant

GW doesn't want to communicate with its customer base. It's goal is to dictate what is liked/disliked.

Through all this I refer to the execs of course, who are a very different breed from the game designers and have little idea what they're actually selling. You may disagree with guys like Jervis or Kelly's rule set, but they do have a legitimate care for the hobby.


So if 'Jervis Johnson' (demonstrably THE Jervis Johnson) posted that, you'd have no issue?

A personal opinion of someone associated with a company should remain that - personal. Posting it on GW's public FB page (not a private page or private conversation) is foolish.

The only viable explanation (actually excuse) I can see is that this guy is coincidentally named and is having a laugh at GW's expense. Seems like a lot of trouble for a troll, though.

'Manager for Growth' does sound like an executive position to me though. I'd have expected a little more sense.

Edit: (see above post) So, a troll. Given the damage this causes GW's reputation, is defaming a company on the internet while claiming to be an employee of said company libel? Or is it slander (I can never distinguish the two)? I smell the legal teams moving into position...



If Johnson said it, my opinion of him would be wrong.my whole point is the game designers don't think that kind of stuff


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:14:46


Post by: almostreal


Clarence wrote:
As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence


Everybody who posted AFTER this post read this right? he's not an employee...so he doesn't speak for GW, he speaks for himself.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:16:10


Post by: Fafnir


Clarence wrote:
Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Are you sure, because it says not only on his Facebook profile, but also his Linkedin profile, and several other online resume websites that he is currently working for GW. Not to mention several directories still list him as working for GW.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:16:35


Post by: Peregrine


almostreal wrote:
Everybody who posted AFTER this post read this right? he's not an employee...so he doesn't speak for GW, he speaks for himself.


It's still GW incompetence. A company that realizes it's 2013 and the internet exists would have deleted that post soon after it was made and avoided this whole situation. The fact that GW leaves an official facebook page open to that kind of trolling is impressive incompetence.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:16:56


Post by: Rainbow Dash


 H.B.M.C. wrote:
Manager of Growth?

Delicious!

But yeah, this is a big Customer Service 101 fail here.

But God-damn it Dash, would it kill you to find your shift key?


Yeah typing like that is quite hard on a phone and a waste of time.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:17:41


Post by: Mattman154


almostreal wrote:
Clarence wrote:
As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence


Everybody who posted AFTER this post read this right? he's not an employee...so he doesn't speak for GW, he speaks for himself.


Eh, something about a former employee saying someone isn't a current employee?


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:17:57


Post by: Aerethan


https://sphotos-a.xx.fbcdn.net/hphotos-snc6/256510_4106150222601_1053752391_o.jpg

Hopefully that link works, if not I'll host on photobucket and here on dakka if need be.

Still up as of 4:15 pm PST.

Also, you all now know the sites I frequent!!!


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:19:08


Post by: almostreal


 Peregrine wrote:
almostreal wrote:
Everybody who posted AFTER this post read this right? he's not an employee...so he doesn't speak for GW, he speaks for himself.


It's still GW incompetence. A company that realizes it's 2013 and the internet exists would have deleted that post soon after it was made and avoided this whole situation. The fact that GW leaves an official facebook page open to that kind of trolling is impressive incompetence.


So now it's GW's fault somebody they don't employ says something? lol...you guys are funny. Basically this is just a "I hate GW" thread then...the title or the original OP be damned, GW is bad bad bad and you guys DONT LIKE IT!!!

comeon' there are lots of great things about the hobby, truly...if you hate something...don't focus on it. I don't understand why all this dakka hate, wait until Bolger get a hold of you!!! haha





Do people higher up GW hate us hobbyists? @ 2013/01/15 00:19:43


Post by: Fafnir


Mattman154 wrote:
almostreal wrote:
Clarence wrote:
As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence


Everybody who posted AFTER this post read this right? he's not an employee...so he doesn't speak for GW, he speaks for himself.


Eh, something about a former employee saying someone isn't a current employee?


As I've said, a quick google search still shows him being listed as a current employee of GW on a lot of websites. I'd take that over the random quote of someone who is supposedly the friend of a guy who supposedly happens to work at a GW.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:21:39


Post by: Peregrine


almostreal wrote:
So now it's GW's fault somebody they don't employ says something? lol...you guys are funny. Basically this is just a "I hate GW" thread then...the title or the original OP be damned, GW is bad bad bad and you guys DONT LIKE IT!!!


Sorry, but the fact that a post from a former (or, worse, current) employee that essentially "customers, you suck, stop buying this stuff" is allowed to remain for at least 8-9 hours IS incompetence. A company of GW's size that understands the importance of social media in the modern world is going to have someone monitoring their official facebook presence and deleting posts like that. The fact that GW doesn't seem to think it's an important issue just shows that they're stuck in 1990.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:21:53


Post by: Clarence


 Fafnir wrote:
Clarence wrote:
Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Are you sure, because it says not only on his Facebook profile, but also his Linkedin profile, and several other online resume websites that he is currently working for GW. Not to mention several directories still list him as working for GW.


I'm as sure as I can be. I'm still close friends with many GW staff, including my old Director for Growth. I literally just asked a GW store manager who's been with the company for over 5 years. But believe what you will. Facebook says it so it must be true, right?

Fafnir, why don't you call GW customer service and ask them if Mark Bolger is still employed with GW. Here's the number.

1-800-394-4263

As a former executive he was fairly well known. If for whatever reason the guy doesn't know, ask for Dave Swann, the customer service manager. He would know for sure.

Clarence


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:22:34


Post by: winterdyne


Aye, but he doesn't work for GW, apparently. GW should probably make that clear though. More likely they'll simply remove the offending post(s) and make believe it never happened.

Worrying that a significant portion of the customer base would (almost, well sorta) believe that a GW exec would say something like that, even if there was disbelief it'd be done on a public forum like Facebook.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:23:47


Post by: H.B.M.C.


Even if he no longer works for GW, it shows an attitude that one would not want the manager of growth to possess, no?


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:24:22


Post by: Avatar 720


Clarence wrote:
 Fafnir wrote:
Clarence wrote:
Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Are you sure, because it says not only on his Facebook profile, but also his Linkedin profile, and several other online resume websites that he is currently working for GW. Not to mention several directories still list him as working for GW.


I'm as sure as I can be. I'm still close friends with many GW staff, including my old Director for Growth. I literally just asked a GW store manager who's been with the company for over 5 years. But believe what you will. Facebook says it so it must be true, right?


It's currently a toss up between several resume sites, and some stranger on the internet.

Regardless of whether or not you have the contacts you say you have, until you can prove it you shouldn't be surprised to find that people aren't quick to believe you.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:25:03


Post by: almostreal


 Peregrine wrote:
almostreal wrote:
So now it's GW's fault somebody they don't employ says something? lol...you guys are funny. Basically this is just a "I hate GW" thread then...the title or the original OP be damned, GW is bad bad bad and you guys DONT LIKE IT!!!


Sorry, but the fact that a post from a former (or, worse, current) employee that essentially "customers, you suck, stop buying this stuff" is allowed to remain for at least 8-9 hours IS incompetence. A company of GW's size that understands the importance of social media in the modern world is going to have someone monitoring their official facebook presence and deleting posts like that. The fact that GW doesn't seem to think it's an important issue just shows that they're stuck in 1990.


man, that's ridiculous. So GW needs to have a full time employee working all hours monitoring and censoring their facebook page or it's incompetence? let's be honest...when they delete it, or if they just deleted negative comments in general you'd be upset about their "censorship". I've met dozens of GW employees and some of the higher ups on both in stores and at games day 2 years ago. They don't hate us...they DO want all of our money and are pretty greedy...but there is not a corporate culture to crap on veteran hobbyists or anybody.

It seems like, from this messageboard, most of the hate and disdain is coming from the customers...not the other way around.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:25:46


Post by: Asherian Command


 Fafnir wrote:
Clarence wrote:
Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Are you sure, because it says not only on his Facebook profile, but also his Linkedin profile, and several other online resume websites that he is currently working for GW. Not to mention several directories still list him as working for GW.

My facebook calls me the grand puma of editors.

See how reliable that is?


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:27:15


Post by: Byte


Way to draw in the new business..


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:28:56


Post by: Peregrine


almostreal wrote:
So GW needs to have a full time employee working all hours monitoring and censoring their facebook page or it's incompetence?


Welcome to 2013. Your social media presence is important, and failing to protect it is incompetence.

let's be honest...when they delete it, or if they just deleted negative comments in general you'd be upset about their "censorship".


There's a difference between censoring legitimate criticism of the company and deleting a content-free comment that consists of "all of you suck, stop buying GW products". One demonstrates a lack of concern for the opinions of their customers, the other is just removing trolling.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:29:10


Post by: Clarence


 Avatar 720 wrote:
Regardless of whether or not you have the contacts you say you have, until you can prove it you shouldn't be surprised to find that people aren't quick to believe you.


Oh I don't care if people believe me. And honestly this is a really easy thing to verify with GW themselves by calling their customer service number.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:32:18


Post by: Melissia


 H.B.M.C. wrote:
Even if he no longer works for GW, it shows an attitude that one would not want the manager of growth to possess, no?
For any hobby short of "those weird pretentious restaurants which make money off of intentionally mocking their customers".

Never did understand those, but eh.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:56:25


Post by: Fafnir


almostreal wrote:

man, that's ridiculous. So GW needs to have a full time employee working all hours monitoring and censoring their facebook page or it's incompetence?


Yes, actually. Welcome to the modern age of PR. Any company with a public social networking page should be watching it like a Hawk.

 Asherian Command wrote:
 Fafnir wrote:
Clarence wrote:
Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Are you sure, because it says not only on his Facebook profile, but also his Linkedin profile, and several other online resume websites that he is currently working for GW. Not to mention several directories still list him as working for GW.

My facebook calls me the grand puma of editors.

See how reliable that is?


Keep in mind that I'm referencing many more websites than just Facebook. Including professional resources like Linkedin. If this man is not working for GW, then they should definitely make sure that he's not listed as working for them on the largest and most important professional networking website on the internet.


Do people higher up GW hate us hobbyists? @ 2013/01/15 00:59:47


Post by: Neconilis


almostreal wrote:
So GW needs to have a full time employee working all hours monitoring and censoring their facebook page or it's incompetence?


Yes? Many other corporations do, is that truly such an unreasonable expectation?


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:01:22


Post by: almostreal


This is an honest question, because maybe I don't understand fellas. There are things about GW I don't like, Codex/BRB prices, their glue, how everything is "limited edition" now and I have to order it like right away or I don't get it and it can't be purchased in stores...ect....but I like alot more things then I don't like.

Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post? if I don't like something I don't participate...like I don't buy GW glue anymore, but I don't make threads about it.

I'd like an honest and non-confrontational explaination about this "GW HATES US and WE HATE THEM" culture and where it comes from? was it always like this? beyond price hikes and GW changing their store structures what exactly have they do to us?

Please..honesty curious.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:07:28


Post by: Peregrine


almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post?


Because GW going out of business is a good thing for their games. The IP and existing games/communities are too valuable to be left to die, so when GW finally goes out of business someone else will buy everything and hopefully do a better job of running things.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:15:04


Post by: almostreal


 Peregrine wrote:
almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post?


Because GW going out of business is a good thing for their games. The IP and existing games/communities are too valuable to be left to die, so when GW finally goes out of business someone else will buy everything and hopefully do a better job of running things.


thats a weird perspective. I don't even know how to respond to that, good luck in bringing them down I guess


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:16:51


Post by: -Loki-


almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post? if I don't like something I don't participate...like I don't buy GW glue anymore, but I don't make threads about it.


because disliking Games Workshop doesn't necesarily mean you dislike Warhammer 40k or Fantasy. It's quite possible to enjoy the games, fluff, models, or anything else about the games themselves and dislike the business decisions GW is making. It's also quite possible to circumvent some of those decisions (for example, price) and still play the game you enjoy, while not actually directly giving GW your money.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:20:01


Post by: almostreal


 -Loki- wrote:
almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post? if I don't like something I don't participate...like I don't buy GW glue anymore, but I don't make threads about it.


because disliking Games Workshop doesn't necesarily mean you dislike Warhammer 40k or Fantasy. It's quite possible to enjoy the games, fluff, models, or anything else about the games themselves and dislike the business decisions GW is making.


it's kind of like saying you don't like Lebron James, but you like the points he scores...right? you can dislike the guy but enjoy what he brings to the table. Ok, that kind of makes sense.

At the end of the day though...Liking Lebron means you have to take the bad with the good. If you enjoy the points, you have to accept the man. Like dude said above, you can't say "I hope Lebron falls in a hole, so that someone else can score his points and play his game that I like better". Well, nobody can play like lebron...GW isn't perfect but they are responsible for creating and expanding the hobby. You can't have your frosting if you don't order the cake fellas.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:23:24


Post by: -Loki-


almostreal wrote:
 -Loki- wrote:
almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post? if I don't like something I don't participate...like I don't buy GW glue anymore, but I don't make threads about it.


because disliking Games Workshop doesn't necesarily mean you dislike Warhammer 40k or Fantasy. It's quite possible to enjoy the games, fluff, models, or anything else about the games themselves and dislike the business decisions GW is making.


it's kind of like saying you don't like Lebron James, but you like the points he scores...right? you can dislike the guy but enjoy what he brings to the table. Ok, that kind of makes sense.

At the end of the day though...Liking Lebron means you have to take the bad with the good. If you enjoy the points, you have to accept the man. Like dude said above, you can't say "I hope Lebron falls in a hole, so that someone else can score his points and play his game that I like better". Well, nobody can play like lebron...GW isn't perfect but they are responsible for creating and expanding the hobby. You can't have your frosting if you don't order the cake fellas.


Bad analogy, because if he dies, then he's no longer playing.

Games Workshop have IP that can, and very likely will, live on if the company dies. They might get bought by a company which treats their customers better, which is what people hope for.

Of course, they could also get bought by a company that treats it worse than GW themselves. I personally just wish GW would do a managment changover and keep their current studio.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:29:34


Post by: Fafnir


That might not even be the same Mark Bolger.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:29:55


Post by: Koppo


The Mark Bolger FB page states he lives in Texas, but works in Memphis. About 470 miles away. That's quite a commute (he may remote work but ????)

But some google fu (add sodium to taste)

http://www.indeed.com/r/Mark-Bolger/bc21f8d25cee8df1 (links the cop story to "our" Mark, although nothing to definitely link this Mark to GW that has not been posted by the man himself (like a GW email address))


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:35:34


Post by: Revengeancer


 Fafnir wrote:
That might not even be the same Mark Bolger.


No, it's him. He was a cop in Richmond, VA - then went on to manage the GW store in Richmond. The police officer and him are one and the same, and an equally awful person.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:42:04


Post by: Ivan Issaccs




And knowing that apparently the Police aren't above helping other Police out of sexual assault charges makes me feel that maybe GW aren't some of the worst people in the world.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:43:07


Post by: Melissia


Yeah, the Blue Shield of Silence is notorious.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:45:42


Post by: Harriticus




Haha oh wow this post wins the thread


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:45:59


Post by: Aerethan


How does one go from "Forceful sodomy" down to misdemeanor assault?

Somebody shop the scumbag steve hat onto a pic of Mark!!!


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:49:06


Post by: timetowaste85


 Peregrine wrote:
almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post?


Because GW going out of business is a good thing for their games. The IP and existing games/communities are too valuable to be left to die, so when GW finally goes out of business someone else will buy everything and hopefully do a better job of running things.[/quote

You're, of course, assuming that if GW does go under, they don't ask an outrageous sum when people try to buy out and save their product. Let's face it, it would be typical MO for GW.

I also recently came into news earlier today that GW is intending to cut product to FLGS's: basic lines only, no more individual models or anything outside of the basic lines. These will also only be granted to partnership stores, game stores that sell GW product but aren't partnership stores will no longer be able to get product from GW. I won't list my source, sorry guys, so don't ask. I trust the guy quite a bit, but it still sounded outrageous to me, so take with a pinch.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:54:02


Post by: btr75


They treat FLGS like . That, and the ridiculous cost of their products now, is annoying.

That being said...I still collect and play.


Do people higher up GW hate us hobbyists? @ 2013/01/15 01:54:26


Post by: jonolikespie


 timetowaste85 wrote:

You're, of course, assuming that if GW does go under, they don't ask an outrageous sum when people try to buy out and save their product. Let's face it, it would be typical MO for GW.

I also recently came into news earlier today that GW is intending to cut product to FLGS's: basic lines only, no more individual models or anything outside of the basic lines. These will also only be granted to partnership stores, game stores that sell GW product but aren't partnership stores will no longer be able to get product from GW. I won't list my source, sorry guys, so don't ask. I trust the guy quite a bit, but it still sounded outrageous to me, so take with a pinch.


Can a public company going under do that? Would they not be forced to get what they can for it and share that among the investors before dieing?

Also the FLGS thing sounds like typical GW, they want to control supply and get everything to you directly because 'online retailers are freeloaders' and all that jazz (also it's my understanding they sell to 3rd parties for 75% oc the RRP, they rather sell to you for 100%).


Do people higher up GW hate us hobbyists? @ 2013/01/15 02:00:35


Post by: Aerethan


The remaining investors would demand the sale of the IP to recoup losses by the company folding. I've not heard of a public company going under and not selling it's IP to someone. Like when a judge forces a couple that is divorcing to sell any property that they refuse to give up and both demand ownership.

If GW PLC holds the IP and that entity ceases to exist, it's holdings must be transferred somewhere.


Do people higher up GW hate us hobbyists? @ 2013/01/15 02:04:34


Post by: Ivan Issaccs


 jonolikespie wrote:
 timetowaste85 wrote:

You're, of course, assuming that if GW does go under, they don't ask an outrageous sum when people try to buy out and save their product. Let's face it, it would be typical MO for GW.

I also recently came into news earlier today that GW is intending to cut product to FLGS's: basic lines only, no more individual models or anything outside of the basic lines. These will also only be granted to partnership stores, game stores that sell GW product but aren't partnership stores will no longer be able to get product from GW. I won't list my source, sorry guys, so don't ask. I trust the guy quite a bit, but it still sounded outrageous to me, so take with a pinch.


Can a public company going under do that? Would they not be forced to get what they can for it and share that among the investors before dieing?

Also the FLGS thing sounds like typical GW, they want to control supply and get everything to you directly because 'online retailers are freeloaders' and all that jazz (also it's my understanding they sell to 3rd parties for 75% oc the RRP, they rather sell to you for 100%).


Too be honest that's standard operating procedure for most producers to operate on at least a 50% mark up if they can get away with it. My last job we took orders to design clothes for high street brands, and generally if we paid the Indian producers £1.50 (And lets not forget they made a profit too) for a garment we'd get paid £4-5 for it and it'd go onto the high street at around £10-15. I would not be surprised if the manufacturing cost of a tactical squad of marines is about £2.


Do people higher up GW hate us hobbyists? @ 2013/01/15 02:25:18


Post by: Brother Captain Alexander


 Peregrine wrote:

Because GW going out of business is a good thing for their games. The IP and existing games/communities are too valuable to be left to die, so when GW finally goes out of business someone else will buy everything and hopefully do a better job of running things.


You mean like how Disney bought Lucas Arts and Star Wars?
We will see how good thing turn that out to be...

I am surprised that GW has not been bought by now, seeing how entire company and it's investments are worth only around 300 million Euros.


Do people higher up GW hate us hobbyists? @ 2013/01/15 02:30:35


Post by: Aerethan


 Brother Captain Alexander wrote:
 Peregrine wrote:

Because GW going out of business is a good thing for their games. The IP and existing games/communities are too valuable to be left to die, so when GW finally goes out of business someone else will buy everything and hopefully do a better job of running things.


You mean like how Disney bought Lucas Arts and Star Wars?
We will see how good thing turn that out to be...

I am surprised that GW has not been bought by now, seeing how entire company and it's investments are worth only around 300 million Euros.


Because they are barely profitable for how much it would cost to acquire them. There are far more lucrative investments out there. It is far cheaper to wait for a company to fail, buy it and then fix it, rather then buy it running and trying to fix it.


Do people higher up GW hate us hobbyists? @ 2013/01/15 02:37:04


Post by: almostreal


 -Loki- wrote:
almostreal wrote:
 -Loki- wrote:
almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post? if I don't like something I don't participate...like I don't buy GW glue anymore, but I don't make threads about it.


because disliking Games Workshop doesn't necesarily mean you dislike Warhammer 40k or Fantasy. It's quite possible to enjoy the games, fluff, models, or anything else about the games themselves and dislike the business decisions GW is making.


it's kind of like saying you don't like Lebron James, but you like the points he scores...right? you can dislike the guy but enjoy what he brings to the table. Ok, that kind of makes sense.

At the end of the day though...Liking Lebron means you have to take the bad with the good. If you enjoy the points, you have to accept the man. Like dude said above, you can't say "I hope Lebron falls in a hole, so that someone else can score his points and play his game that I like better". Well, nobody can play like lebron...GW isn't perfect but they are responsible for creating and expanding the hobby. You can't have your frosting if you don't order the cake fellas.


Bad analogy, because if he dies, then he's no longer playing.

Games Workshop have IP that can, and very likely will, live on if the company dies. They might get bought by a company which treats their customers better, which is what people hope for.

Of course, they could also get bought by a company that treats it worse than GW themselves. I personally just wish GW would do a managment changover and keep their current studio.


I guess I just don't get it, I consider GW a company that makes table top games and mini's. You want the games and mini's but want it to be a different company, without one I don't think you can have the other.

I honestly do think that you should consider that this same company that hates you and your hobby has also created the hobby and all of the background and is making alot of money, which allows them to continue to make more models.

No, I don't agree with all of the choices they make...but man, you guys are sure full of venom, it does seem that you'll slam GW regardless of the facts just based on the fact they "wronged" you somehow. Just something to think about, thx for the explanation




Do people higher up GW hate us hobbyists? @ 2013/01/15 02:51:09


Post by: jonolikespie


almostreal wrote:

I honestly do think that you should consider that this same company that hates you and your hobby has also created the hobby and all of the background and is making alot of money, which allows them to continue to make more models.


Just out of curiosity how many of the people currently making decisions at GW were around when it started?


Do people higher up GW hate us hobbyists? @ 2013/01/15 02:58:35


Post by: almostreal


 jonolikespie wrote:
almostreal wrote:

I honestly do think that you should consider that this same company that hates you and your hobby has also created the hobby and all of the background and is making alot of money, which allows them to continue to make more models.


Just out of curiosity how many of the people currently making decisions at GW were around when it started?


None, the OG founders were bought out by management in the early 90's I do believe. How many people at your work are still there from 1975?



Do people higher up GW hate us hobbyists? @ 2013/01/15 03:01:10


Post by: jonolikespie


Right, so the people running it didn't create the hobby or the fluff, they just bought it out and started selling toys to kids.


Do people higher up GW hate us hobbyists? @ 2013/01/15 03:03:25


Post by: almostreal


 jonolikespie wrote:
Right, so the people running it didn't create the hobby or the fluff, they just bought it out and started selling toys to kids.


good point. For the record, I am no longer a kid and still buy a ton of toys...and probably always will. You got me tho...


Do people higher up GW hate us hobbyists? @ 2013/01/15 03:12:23


Post by: Peregrine


almostreal wrote:
I guess I just don't get it, I consider GW a company that makes table top games and mini's. You want the games and mini's but want it to be a different company, without one I don't think you can have the other.


Of course you can have both. A smart investor buying the remains of GW would understand that the model design is (generally) good, the fluff is awesome, the rules are a good starting point to improve on (with designers who understand both general game design and miniature wargaming), and that the biggest room for improvement in marketing/retail/etc rather than the products themselves. End result: the game stays the same in the areas that it's doing well in, improves in the areas where it needs work, and the business aspects are done with a lot more competence.

 Brother Captain Alexander wrote:
You mean like how Disney bought Lucas Arts and Star Wars?
We will see how good thing turn that out to be...


Actually that's a great example. Disney provides effectively unlimited financial support and a vast marketing and sales system, while so far they've demonstrated the ability to avoid interfering with the existing studios they've bought as long as they keep making quality (and profitable) movies. I think that the paranoia of some fans is entirely unjustified, and the result in the long run will probably be no worse than what we've already had from the Star Wars IP.


Do people higher up GW hate us hobbyists? @ 2013/01/15 03:17:10


Post by: Melissia


Or the new owner might just decide to scrap everything and go with a more extreme version of GW's current strategy, "marines versus marines while marines fight marines with marines and marined marines marining marines in the marine".

Can't entirely say which strategy a potential buyer might use until afterwards.


Do people higher up GW hate us hobbyists? @ 2013/01/15 03:37:51


Post by: Azazelx


 Aerethan wrote:
How does one go from "Forceful sodomy" down to misdemeanor assault?

Somebody shop the scumbag steve hat onto a pic of Mark!!!


Post that link as a reply to his FB post on the GW page...


Do people higher up GW hate us hobbyists? @ 2013/01/15 03:40:10


Post by: -Loki-


almostreal wrote:
 -Loki- wrote:
almostreal wrote:
 -Loki- wrote:
almostreal wrote:
Why do people who explicitly say "The sooner GW goes out of business the better" care enough to even post? if I don't like something I don't participate...like I don't buy GW glue anymore, but I don't make threads about it.


because disliking Games Workshop doesn't necesarily mean you dislike Warhammer 40k or Fantasy. It's quite possible to enjoy the games, fluff, models, or anything else about the games themselves and dislike the business decisions GW is making.


it's kind of like saying you don't like Lebron James, but you like the points he scores...right? you can dislike the guy but enjoy what he brings to the table. Ok, that kind of makes sense.

At the end of the day though...Liking Lebron means you have to take the bad with the good. If you enjoy the points, you have to accept the man. Like dude said above, you can't say "I hope Lebron falls in a hole, so that someone else can score his points and play his game that I like better". Well, nobody can play like lebron...GW isn't perfect but they are responsible for creating and expanding the hobby. You can't have your frosting if you don't order the cake fellas.


Bad analogy, because if he dies, then he's no longer playing.

Games Workshop have IP that can, and very likely will, live on if the company dies. They might get bought by a company which treats their customers better, which is what people hope for.

Of course, they could also get bought by a company that treats it worse than GW themselves. I personally just wish GW would do a managment changover and keep their current studio.


I guess I just don't get it, I consider GW a company that makes table top games and mini's. You want the games and mini's but want it to be a different company, without one I don't think you can have the other.


Of course you can, because IP can be traded. If GW decided to sell the Warhammer 40k rights to, say, Wizards of the Coast (god help us), then you'd have Warhammer 40k without Games workshop.

If you want to continue your analogy, instead think of the player as the Warhammer 40k IP, and the team as Games Workshop. Then it works.

Basically, people want to keep playing 40k and Fantasy and other Games Workshop games with a competent managment team in charge. If that means GW 'cleaning house', so to speak, or the Warhammer 40k or Fantasy rights transferring to another company, same thing. The company doesn't matter - as long as the product that winds up on the shelf improves in whatever ways it needs to.

Same as a sports team might transfer a player who sucks (basically the event of GW cleaning house), or die outright and someone else taking over with the current lineup (in the case of GW dying outright and the IP being bought).


Do people higher up GW hate us hobbyists? @ 2013/01/15 03:59:40


Post by: Adam LongWalker


Of course you can, because IP can be traded. If GW decided to sell the Warhammer 40k rights to, say, Wizards of the Coast (god help us), then you'd have Warhammer 40k without Games workshop.


If that were to happen I would immediately call up my broker and buy up shares in Hasbro.


Do people higher up GW hate us hobbyists? @ 2013/01/15 06:23:41


Post by: Aerethan


I honestly do think that you should consider that this same company that hates you and your hobby has also created the hobby and all of the background and is making alot of money, which allows them to continue to make more models.




um, wut? GW didn't create gaming, tabletop or otherwise. They didn't create models as a concept, they didn't create sci fi, they didn't even create Chaos or space marines. And those who did design the origins of the games and stories are long gone from the company. Tom Kirby deserves credit for nothing other than price hikes.

GW's recent sins are starting to outweigh their good deeds of ages past.


Do people higher up GW hate us hobbyists? @ 2013/01/15 06:46:11


Post by: RatBot


I honestly do think that you should consider that this same company that hates you and your hobby has also created the hobby



Wow, Games Workshop created miniature wargames? They better build a time machine and go sue HG Wells!
http://en.wikipedia.org/wiki/Little_Wars

Also those dirty sauerbraten-eating Prussians, too!
http://en.wikipedia.org/wiki/Kriegsspiel_(wargame)

Also, as stated, the people who are at GW now sure as hell didn't create GW's games and universes.


Do people higher up GW hate us hobbyists? @ 2013/01/15 07:17:12


Post by: Neconilis


 scipio.au wrote:
 Aerethan wrote:
How does one go from "Forceful sodomy" down to misdemeanor assault?

Somebody shop the scumbag steve hat onto a pic of Mark!!!


Post that link as a reply to his FB post on the GW page...


Is the original post still up? I'll do it.


Do people higher up GW hate us hobbyists? @ 2013/01/15 07:41:37


Post by: MetalOxide


I don't really care if he is still working for GW or not, the thing that annoys me is the fact that he was clearly insulting a lot of the long-time hobbyists, I know plenty who dislike the one-man stores because it's basically GW turning around and saying 'hey, we are are going to stop supporting our own games and downsize stores, only having one staff run them'. Also the fact that he wouldn't even have a wage if it wasn't for us hobbyists buying GW's product.


Do people higher up GW hate us hobbyists? @ 2013/01/15 08:38:34


Post by: agustin


Imagine you're not into anything geeky. You're a normal dude who went to business school and nothing about you is outside of the mainstream. You end up working at a company that happens to make little plastic soldiers that are meant to be sold to 12 year olds. It's got a yes-men corporate culture and that's okay by you because you know how to get along. And then you keep encountering people in their 20s, 30s, 40s and beyond who also buy your product. You'd probably have little or no sympathy or understanding for them. At best you'd probably consider them sad and at worst you'd consider them rubes that the company you work for gets to fleece.

I think GW has a lot of contempt for it's customers that are not part of the target demographic.


Do people higher up GW hate us hobbyists? @ 2013/01/15 08:49:45


Post by: Peregrine


agustin wrote:
Imagine you're not into anything geeky. You're a normal dude who went to business school and nothing about you is outside of the mainstream. You end up working at a company that happens to make little plastic soldiers that are meant to be sold to 12 year olds. It's got a yes-men corporate culture and that's okay by you because you know how to get along. And then you keep encountering people in their 20s, 30s, 40s and beyond who also buy your product. You'd probably have little or no sympathy or understanding for them. At best you'd probably consider them sad and at worst you'd consider them rubes that the company you work for gets to fleece.


And I'd also consider the hypothetical "you" an idiot who didn't bother to learn about the company you're working for or the products they produce, and therefore "you" should be fired and replaced with someone who isn't an idiot. And you'd really deserve it because, in a world where video games are big business, even "mainstream" people have at least heard about D&D, etc, you have to be deliberately ignorant to miss the fact that older people buy and play wargames.

Now, I understand that GW's primary role is to act as a charity and provide employment for idiots who wouldn't last 15 minutes at a real company, but even they should have limits.


Do people higher up GW hate us hobbyists? @ 2013/01/15 08:58:51


Post by: Sigvatr


Send a screenshot to their HQ, asking them if that was considered proper behavior.


Do people higher up GW hate us hobbyists? @ 2013/01/15 09:10:55


Post by: Herzlos


 Ugavine wrote:
Not very professional, but he has a point, this hobby is overflowing with whiners.


Complaining about a huge drop in 3rd party store support (orders being wrong or failing to arrive) when a GW opens up in town is whining?

I really don't believe GW fans are any more likely to whine than any other group of people.


Do people higher up GW hate us hobbyists? @ 2013/01/15 09:49:46


Post by: Sigvatr


 -Loki- wrote:
[

Of course, they could also get bought by a company that treats it worse than GW themselves.


Unless they start to torture people not buying their stuff, I highly doubt that's possible


Do people higher up GW hate us hobbyists? @ 2013/01/15 10:08:37


Post by: Pacific


jonolikespie wrote:Right, so the people running it didn't create the hobby or the fluff, they just bought it out and started selling toys to kids.


In a nutshell.

agustin wrote:Imagine you're not into anything geeky. You're a normal dude who went to business school and nothing about you is outside of the mainstream. You end up working at a company that happens to make little plastic soldiers that are meant to be sold to 12 year olds. It's got a yes-men corporate culture and that's okay by you because you know how to get along. And then you keep encountering people in their 20s, 30s, 40s and beyond who also buy your product. You'd probably have little or no sympathy or understanding for them. At best you'd probably consider them sad and at worst you'd consider them rubes that the company you work for gets to fleece.

I think GW has a lot of contempt for it's customers that are not part of the target demographic.


Some years ago the collective pejorative I heard was 'sheep', although there have been other, less kind expressions thrown around. But yes, you're absolutely right.


Do people higher up GW hate us hobbyists? @ 2013/01/15 10:18:46


Post by: filbert


 Pacific wrote:


Some years ago the collective pejorative I heard was 'sheep', although there have been other, less kind expressions thrown around. But yes, you're absolutely right.


They certainly have. It has cropped up a number of times. To quote myself:

 filbert wrote:
This has come up before in another discussion about things GW have said. Here's what they have previously said about their customers:

filbert wrote:...GW call their customers things like "Geek, Gomer, Sheep, and Pleb"....

From the following threads:

http://www.dakkadakka.com/dakkaforum/posts/list/420/369325.page#2981277

http://www.infinitythegame.com/forum/showthread.php?tid=5052&pid=96428#pid96428


Edit: Boo, the Infinity forum with the original quotes has disappeared. +1 Internets to anyone that can find it!


Do people higher up GW hate us hobbyists? @ 2013/01/15 10:48:02


Post by: filbert


That's the one - +1 internets to you then.


Do people higher up GW hate us hobbyists? @ 2013/01/15 11:32:13


Post by: AaronMint


Just to address a previous comment (sorry for the slight detour)

The social networking of games workshop has so much disdain on it for a few reasons, I'll compare to PP because I'm more familiar with them and I think they have done very well.

Firstly... there is nothing to be excited about on the GW page, we get the occasional "Oh look, here is a crap video saying were going to release something next month... but we wont actually tell you what"

PP shows pre released models on their site early on. People think how cool they look and are happy about them. They don't really need a huge amount of censorship because when a negative comment is posted the community will tell them why they are wrong, and it ends their.

When asked earlier "do you expect them to have a 24 hour mod on facebook" last i checked this comment was up for over ten hours? even if it is not 24 hours a day to neglect a site for this amount of time, for any business is awful policy. Even if he is an ex employee games workshop should have at least removed the post, and clarified that this was not their position, they have however neglected it and will put any more talk about it down too "Whiney fans"


Do people higher up GW hate us hobbyists? @ 2013/01/15 11:37:13


Post by: Sidstyler


I posted my own angry reply to the same GW post, but I went ahead and deleted it myself. Let's face it, anything negative won't stay up for long anyway and I basically said "I would bet money GW management thinks the same way, or worse."


Do people higher up GW hate us hobbyists? @ 2013/01/15 12:10:43


Post by: AduroT


agustin wrote:
Imagine you're not into anything geeky. You're a normal dude who went to business school and nothing about you is outside of the mainstream. You end up working at a company that happens to make little plastic soldiers that are meant to be sold to 12 year olds. It's got a yes-men corporate culture and that's okay by you because you know how to get along. And then you keep encountering people in their 20s, 30s, 40s and beyond who also buy your product. You'd probably have little or no sympathy or understanding for them. At best you'd probably consider them sad and at worst you'd consider them rubes that the company you work for gets to fleece.

I think GW has a lot of contempt for it's customers that are not part of the target demographic.


I dunno. Hasbro found itself in a situation similar to that and they responded by engaging and making things intended for that unexpected demographic.


Do people higher up GW hate us hobbyists? @ 2013/01/15 12:18:14


Post by: AaronMint


Also... they have a target market of kids?
I don't know about other people, but assuming the current points that Games workshop works towards in 40k being around 2000 points. When I was 14 I didn't have £400 to spend...


Do people higher up GW hate us hobbyists? @ 2013/01/15 13:07:15


Post by: Kid_Kyoto


 Sigvatr wrote:
Send a screenshot to their HQ, asking them if that was considered proper behavior.


I thought it was established he no longer works there (whatever he may claim on FB)


Do people higher up GW hate us hobbyists? @ 2013/01/15 13:21:40


Post by: Easy E


So one guy vents on Facebook about his work. Who cares?

I'm more concerned about the overall policies of the company towards their customers than this one guy spouting off on FB.


Do people higher up GW hate us hobbyists? @ 2013/01/15 13:59:18


Post by: Ivan Issaccs


Are twelve year olds really the target demographic? I actually did start at that age and I remember that Games workshop Nottingham and Warhammer world used to be very much dominated by people my age but now I'm 22 and I feel I'm usually the youngest person in store.


Do people higher up GW hate us hobbyists? @ 2013/01/15 14:03:22


Post by: doc1234


Ivan Issaccs wrote:
Are twelve year olds really the target demographic? I actually did start at that age and I remember that Games workshop Nottingham and Warhammer world used to be very much dominated by people my age but now I'm 22 and I feel I'm usually the youngest person in store.


Thats the thing everyone was a "little timmy" at one point, however little timmy became big timmy. Big timmy could afford more so GW increased the price while thinking it was still little timmy they were selling to (so to speak, very awkwardly styled )


Do people higher up GW hate us hobbyists? @ 2013/01/15 14:15:38


Post by: AaronMint


Thats the thing everyone was a "little timmy" at one point, however little timmy became big timmy. Big timmy could afford more so GW increased the price while thinking it was still little timmy they were selling to (so to speak, very awkwardly styled )


agreed. When I was 12 ( 8 years ago) I could go into a games workshop with my dad, and he would buy me something for behasving well or something , i mean an eldar jetbike for around fiver... those were the days...

Now my brother plays and he is ten... there is no way outside of a special occasion that he could afford to buy anything there...


Do people higher up GW hate us hobbyists? @ 2013/01/15 14:16:42


Post by: Ivan Issaccs


And Im inclined to agree, my models went into the attic at 16 because I was burned out on painting them then I restarted my hobby last year and I definately could not have afforded to restart at current prices if I was still little timmy.
Shame head office doesn't seem tuned in enough to realise that.


Do people higher up GW hate us hobbyists? @ 2013/01/15 14:36:48


Post by: Frazzled


AaronMint wrote:
Thats the thing everyone was a "little timmy" at one point, however little timmy became big timmy. Big timmy could afford more so GW increased the price while thinking it was still little timmy they were selling to (so to speak, very awkwardly styled )


agreed. When I was 12 ( 8 years ago) I could go into a games workshop with my dad, and he would buy me something for behasving well or something , i mean an eldar jetbike for around fiver... those were the days...

Now my brother plays and he is ten... there is no way outside of a special occasion that he could afford to buy anything there...


Actually I started after I was old enough to drink-which probably helped.. I was never "little timmy." At this point, I hate kids. I know thats a surprise. Frankly those children are eating valuable food that could be used to strengthen the wiener dog legions even further.


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:01:43


Post by: Grimtuff


 Easy E wrote:
So one guy vents on Facebook about his work. Who cares?

I'm more concerned about the overall policies of the company towards their customers than this one guy spouting off on FB.


It's not just that. It's an individual who may or may not be GW's manager for growth in the community attacking their owncustkmers on their official FB page.

It's not hard to understand why this is very bad.


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:03:05


Post by: AaronMint


I genuinely don't understand that comment >.<
I am glad however i seem to have stemmed the "games workshop are all Satan" bashing.

I do think its fair to say that the people in charge and those setting pricing are out of touch with the market ( I mean come on ... I now look at a £50 forgeworld avatar and think its cheap...)

But not all of their employees are evil... I mean even through some of their flaws all of the writers and designers enjoy the game. I just don't see why a company would hire people with those kinds of opinions.


Automatically Appended Next Post:
I genuinely don't understand that comment >.<
I am glad however i seem to have stemmed the "games workshop are all Satan" bashing.

I do think its fair to say that the people in charge and those setting pricing are out of touch with the market ( I mean come on ... I now look at a £50 forgeworld avatar and think its cheap...)

But not all of their employees are evil... I mean even through some of their flaws all of the writers and designers enjoy the game. I just don't see why a company would hire people with those kinds of opinions.


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:08:38


Post by: pretre


 Grimtuff wrote:
 Easy E wrote:
So one guy vents on Facebook about his work. Who cares?

I'm more concerned about the overall policies of the company towards their customers than this one guy spouting off on FB.


It's not just that. It's an individual who may or may not be GW's manager for growth in the community attacking their owncustkmers on their official FB page.

It's not hard to understand why this is very bad.

Yeah, as much as I might agree that FB and the internet in general is a huge den of whiners sometimes, a professional individual does not go out and insult his customers. If he worked at any company with a respect for the customer and an understanding of social media, he would be let go.


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:53:54


Post by: MetalOxide


 pretre wrote:
 Grimtuff wrote:
 Easy E wrote:
So one guy vents on Facebook about his work. Who cares?

I'm more concerned about the overall policies of the company towards their customers than this one guy spouting off on FB.


It's not just that. It's an individual who may or may not be GW's manager for growth in the community attacking their owncustkmers on their official FB page.

It's not hard to understand why this is very bad.

Yeah, as much as I might agree that FB and the internet in general is a huge den of whiners sometimes, a professional individual does not go out and insult his customers. If he worked at any company with a respect for the customer and an understanding of social media, he would be let go.


He probably thought that nobody would notice that he works/has worked at GW... well his plan backfired


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:57:15


Post by: pretre


I didn't see it in the previous pages (probably missed it) but did anyone see Tasty's article about his previous 'exploits' as a police officer?


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:59:07


Post by: Melissia


I read about the one where he sodomized a woman (IE raped/sexually assaulted/etc), yes.


Do people higher up GW hate us hobbyists? @ 2013/01/15 15:59:21


Post by: doc1234


 pretre wrote:
I didn't see it in the previous pages (probably missed it) but did anyone see Tasty's article about his previous 'exploits' as a police officer?


Yep forced sodomy down to a misdemeanor of some form, what of it? Guys a scumbag it seems who is used to having his backside covered


Do people higher up GW hate us hobbyists? @ 2013/01/15 16:02:48


Post by: MetalOxide


 doc1234 wrote:
 pretre wrote:
I didn't see it in the previous pages (probably missed it) but did anyone see Tasty's article about his previous 'exploits' as a police officer?


Yep forced sodomy down to a misdemeanor of some form, what of it? Guys a scumbag it seems who is used to having his backside covered


What I don't get is why GW hired him when he has done what he has done, don't they check for criminal records?


Do people higher up GW hate us hobbyists? @ 2013/01/15 16:11:14


Post by: Aerethan


 MetalOxide wrote:
 doc1234 wrote:
 pretre wrote:
I didn't see it in the previous pages (probably missed it) but did anyone see Tasty's article about his previous 'exploits' as a police officer?


Yep forced sodomy down to a misdemeanor of some form, what of it? Guys a scumbag it seems who is used to having his backside covered


What I don't get is why GW hired him when he has done what he has done, don't they check for criminal records?


Misdemeanors don't often carry a ton of weight. Now considering that his DNA and fluids where found at the scene of this chick, I don't see how any DA would agree to lower the charges. It's not like she can falsify that evidence... at least not easily.

Either way, he was more or less forced out of his job, but I feel criminal penalties should apply.


Do people higher up GW hate us hobbyists? @ 2013/01/15 16:14:26


Post by: doc1234


 Aerethan wrote:
 MetalOxide wrote:
 doc1234 wrote:
 pretre wrote:
I didn't see it in the previous pages (probably missed it) but did anyone see Tasty's article about his previous 'exploits' as a police officer?


Yep forced sodomy down to a misdemeanor of some form, what of it? Guys a scumbag it seems who is used to having his backside covered


What I don't get is why GW hired him when he has done what he has done, don't they check for criminal records?


Misdemeanors don't often carry a ton of weight. Now considering that his DNA and fluids where found at the scene of this chick, I don't see how any DA would agree to lower the charges. It's not like she can falsify that evidence... at least not easily.

Either way, he was more or less forced out of his job, but I feel criminal penalties should apply.


You would think they would, but as cliche as it sounds wouldn't surprise me if bribes were applied and shenanigans had so the department could save face.


Do people higher up GW hate us hobbyists? @ 2013/01/15 16:15:11


Post by: Melissia


As I said, Blue Shield of Silence. Many cops love covering up criminals, as long as those criminals are cops.


Do people higher up GW hate us hobbyists? @ 2013/01/15 16:28:53


Post by: Aerethan


 doc1234 wrote:
 Aerethan wrote:
 MetalOxide wrote:
 doc1234 wrote:
 pretre wrote:
I didn't see it in the previous pages (probably missed it) but did anyone see Tasty's article about his previous 'exploits' as a police officer?


Yep forced sodomy down to a misdemeanor of some form, what of it? Guys a scumbag it seems who is used to having his backside covered


What I don't get is why GW hired him when he has done what he has done, don't they check for criminal records?


Misdemeanors don't often carry a ton of weight. Now considering that his DNA and fluids where found at the scene of this chick, I don't see how any DA would agree to lower the charges. It's not like she can falsify that evidence... at least not easily.

Either way, he was more or less forced out of his job, but I feel criminal penalties should apply.


You would think they would, but as cliche as it sounds wouldn't surprise me if bribes were applied and shenanigans had so the department could save face.



But that is the thing, by doing all this shady crap, it sheds a worse light on the department than if they had admitted it, and thrown the book at the guy. I'd respect a police department that admits it's mistakes, and takes action to correct them far more than one that just tries to cover them up and let scumbags off with little recourse.

I think perhaps that police departments forget who they work for. They are not above the law, if anything they have far less wiggle room with it than most other people. I feel for cops in rough areas where their life is threatened daily, but it seems more often that the scumbags who get away with gak are in areas where they don't have anything more important to do than try to blackmail people out of their arrest warrants.


Do people higher up GW hate us hobbyists? @ 2013/01/15 17:00:22


Post by: Spyral


Shouldn't the law come down harder on cops? I mean killing a cop is seen to be 'worse' by that same extension of logic a cop doing despicable things for corrupt reasons should be shown the full extent of the law.

Also GW sux


Do people higher up GW hate us hobbyists? @ 2013/01/15 17:05:31


Post by: MetalOxide


 Melissia wrote:
As I said, Blue Shield of Silence. Many cops love covering up criminals, as long as those criminals are cops.


Reminds me of the film Magnum Force with rogue cops who went about shooting suspected criminals whilst being protected by the police Lt.


Do people higher up GW hate us hobbyists? @ 2013/01/15 17:21:15


Post by: Easy E


 Grimtuff wrote:
 Easy E wrote:
So one guy vents on Facebook about his work. Who cares?

I'm more concerned about the overall policies of the company towards their customers than this one guy spouting off on FB.


It's not just that. It's an individual who may or may not be GW's manager for growth in the community attacking their owncustkmers on their official FB page.

It's not hard to understand why this is very bad.


I know my company has a pretty interesting policy about what we can say or do onOnline as "official" or "unofficial" company representatives about our company. I wonder what GW's is?


Do people higher up GW hate us hobbyists? @ 2013/01/15 17:47:40


Post by: Kroothawk



GW was impressed how Marc forced things down people's thoats and got away with it. So they hired him
BTW his US boss (if he is still with GW, as some internet sources say) is a woman.


Do people higher up GW hate us hobbyists? @ 2013/01/15 17:48:25


Post by: pretre


Groan. That might have been over the line.

lol


Do people higher up GW hate us hobbyists? @ 2013/01/15 17:53:49


Post by: AustonT


almostreal wrote:
 jonolikespie wrote:
almostreal wrote:

I honestly do think that you should consider that this same company that hates you and your hobby has also created the hobby and all of the background and is making alot of money, which allows them to continue to make more models.


Just out of curiosity how many of the people currently making decisions at GW were around when it started?


None, the OG founders were bought out by management in the early 90's I do believe. How many people at your work are still there from 1975?



jonolikespie wrote:Right, so the people running it didn't create the hobby or the fluff, they just bought it out and started selling toys to kids.

The fact that these two comments came so close together is Endemic of the blind hatred and ignorance that infects GW hate spam.
Sure GW's original owners were boughtout by management in the 90's. The same fething management that developed the games we now play. Bryan Ansell, the co creator of WHFB, fething led the buyout and still works at GW. JJ obviously still works at GW you may remember him from 40k, the only game I give two gaks about, in fact of the creators of the various GW franchises the earliest that left was Andy Chambers, who was never management in the first place. In fact when Rick Priestley left in 2010 was the first time a game created and decision maker left the company. And all our woes began in 2010 right? No the feth the did not.








You have no idea what the feth you are talking about.


Do people higher up GW hate us hobbyists? @ 2013/01/15 18:00:43


Post by: nkelsch


So wait... an EX-employee trolled haters on facebook? And now we have 5 pages of 'well, even though he doesn't work there, if he did, it would be awesome, I mean terrible, so let's act outraged as if he did!'

Say it ain't so. It is like when someone made up a fake policy about finecast returns saying one person said it and dozens of contrary evidence from other employees saying it is not the policy only to find out that it was never a policy.

With all the manufactured outrage based upon hypotheticals and lies... no wonder GW hates us.


Do people higher up GW hate us hobbyists? @ 2013/01/15 18:16:43


Post by: Howard A Treesong


 AustonT wrote:
Bryan Ansell, the co creator of WHFB, fething led the buyout and still works at GW.


No he sold it to the current management and went on to start Wargames Foundry.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:16:34


Post by: Pacific


 Easy E wrote:
So one guy vents on Facebook about his work. Who cares?

I'm more concerned about the overall policies of the company towards their customers than this one guy spouting off on FB.


Well the thing is it's representative of a general attitude - from the posts made on this thread this is endemic of what the upper management thinks of their customer base.

The kind of 'yes men' attitude, of not giving a crap about existing customers, Finecast being crap, lack of marketing etc. - all of these are linked factors.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:17:41


Post by: azazel the cat


Wait.... so does this guy currently work for GW, or not?


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:22:21


Post by: Howard A Treesong


 azazel the cat wrote:
Wait.... so does this guy currently work for GW, or not?


It would appear not, but it's not too far a leap to conclude that the attitude he expressed is one he held while in the job, and that others at the top of GW still think. Not that it should be a huge surprise really.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:22:53


Post by: kronk


 azazel the cat wrote:
Wait.... so does this guy currently work for GW, or not?


Sounds like not.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:31:03


Post by: agustin


Peregrine wrote:And I'd also consider the hypothetical "you" an idiot who didn't bother to learn about the company you're working for or the products they produce, and therefore "you" should be fired and replaced with someone who isn't an idiot. And you'd really deserve it because, in a world where video games are big business, even "mainstream" people have at least heard about D&D, etc, you have to be deliberately ignorant to miss the fact that older people buy and play wargames.


Absolutely. It's obvious to me and it's obvious to you, but not to GW. To GW, we're contemptible.

Pacific wrote:Some years ago the collective pejorative I heard was 'sheep', although there have been other, less kind expressions thrown around. But yes, you're absolutely right.


It's shocking to hear about the sheer contempt GW has for its customers. Well, it was shocking. Now it's sort of not really surprising at all.

AduroT wrote:
I dunno. Hasbro found itself in a situation similar to that and they responded by engaging and making things intended for that unexpected demographic.


I think it's a massive difference in corporate culture. One the one hand you have Hasbro, a company that is interested in any and all customers and any and all sources of revenue. They embrace adult collectors of Star Wars and GI Joe, and they embraced the adult following of MLP as best they could, though not perfectly. They even saw the value of Magic:The Gathering and bought WotC years ago. GW on the other hand... Well, let's just say just because something is smart, doesn't mean GW will do it.

 filbert wrote:

They certainly have. It has cropped up a number of times. To quote myself:

GW call their customers things like "Geek, Gomer, Sheep, and Pleb"....


The rapist who made the first facebook post may not be a current GW employee, but he did demonstrate a level of contempt that is pretty indicative of GW's culture.

A smart company wants their customers choosing them to be the smart and correct choice and doesn't see them as sheet to be fleeced or plebs to be ruled.

.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:45:18


Post by: nkelsch


 Howard A Treesong wrote:
 azazel the cat wrote:
Wait.... so does this guy currently work for GW, or not?


It would appear not, but it's not too far a leap to conclude that the attitude he expressed is one he held while in the job, and that others at the top of GW still think. Not that it should be a huge surprise really.


So Dakka pulled out the old 'jump to conclusions' mat and made a hypothetical thing to be mad about, acts as if it is true then devolves into a 'Why I hate GW talking points' thread with a side of Internet Lynch mob. We have no idea what he thought while on the job, if anyone at GW agreed with him or maybe he was let go for spouting his anti-fandom speech? No one knows but who cares about what actually happens when you can forge a narrative and discuss how smart we all are without facts.

A productive thread to say the least.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:51:53


Post by: filbert


nkelsch wrote:
 Howard A Treesong wrote:
 azazel the cat wrote:
Wait.... so does this guy currently work for GW, or not?


It would appear not, but it's not too far a leap to conclude that the attitude he expressed is one he held while in the job, and that others at the top of GW still think. Not that it should be a huge surprise really.


So Dakka pulled out the old 'jump to conclusions' mat and made a hypothetical thing to be mad about, acts as if it is true then devolves into a 'Why I hate GW talking points' thread with a side of Internet Lynch mob. We have no idea what he thought while on the job, if anyone at GW agreed with him or maybe he was let go for spouting his anti-fandom speech? No one knows but who cares about what actually happens when you can forge a narrative and discuss how smart we all are without facts.

A productive thread to say the least.


No. No-one knows whether he is employed by GW or not. As has been stated previously, his Facebook and Linkedin status say he does; according to one poster from speaking to his GW manager, he does not. So, who knows.


Do people higher up GW hate us hobbyists? @ 2013/01/15 19:53:23


Post by: agustin


Anyone else notice this post from the 80s Chaos interview thread?

http://www.dakkadakka.com/dakkaforum/posts/list/499039.page#5179181

'Also,' David Pringle recalls, 'I think there was some pulling two ways between Bryan Ansell (who was all for the books) and Tom Kirby (who tended to be against them — I remember him telling me that he hated fantasy and that his favourite writer was Jane Austen).'


GW is run by someone who hated fantasy as a genre (and possibly still does). Just think about that for a second.


Do people higher up GW hate us hobbyists? @ 2013/01/15 21:08:29


Post by: d-usa


An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


Do people higher up GW hate us hobbyists? @ 2013/01/15 21:13:33


Post by: Medium of Death


I don't know, man. It kind of reinforces what people have said before.

This just smacks of "things I thought, but couldn't say before I left". I don't doubt their are passionate people that care for GW systems still working at GW but the ones with the power and say are probably a majority of profit pushing condescending asshats.

Can't remember who or where the quote from somebody who works for GW/has a friend who does expressing the Management's attitude to "veteran" gamers.


Do people higher up GW hate us hobbyists? @ 2013/01/15 21:38:28


Post by: Mr. Burning


agustin wrote:
Anyone else notice this post from the 80s Chaos interview thread?

http://www.dakkadakka.com/dakkaforum/posts/list/499039.page#5179181

'Also,' David Pringle recalls, 'I think there was some pulling two ways between Bryan Ansell (who was all for the books) and Tom Kirby (who tended to be against them — I remember him telling me that he hated fantasy and that his favourite writer was Jane Austen).'


GW is run by someone who hated fantasy as a genre (and possibly still does). Just think about that for a second.


I dunno, Give me kirbys position, shareholding and the dividends I would get each year and I would loathe fantasy with a passion.



Do people higher up GW hate us hobbyists? @ 2013/01/15 22:00:26


Post by: notprop


 d-usa wrote:
An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


Indeed, some random feller makes a massive over statement accusing gamers of being whiners generates 6 pages of whining on Dakka.

Doesn't seem like much of an overstatement now does it.


Do people higher up GW hate us hobbyists? @ 2013/01/15 22:02:14


Post by: pretre


 Mr. Burning wrote:
agustin wrote:

GW is run by someone who hated fantasy as a genre (and possibly still does). Just think about that for a second.


I dunno, Give me kirbys position, shareholding and the dividends I would get each year and I would loathe fantasy with a passion.


/slowclap


Do people higher up GW hate us hobbyists? @ 2013/01/15 22:16:16


Post by: Compel


Was the post eventually deleted?


Do people higher up GW hate us hobbyists? @ 2013/01/15 22:41:42


Post by: Davylove21


 Compel wrote:
Was the post eventually deleted?


It's gone now


Do people higher up GW hate us hobbyists? @ 2013/01/15 22:44:36


Post by: xraytango


Hmm, Tom Kirby says he hates fantasy then says how his favorite author is Jane Austen. I'll tell you this my dear Mr. Kirby, Jane Austen IS fantasy!. What else do you call all the unrequited love, sighing, heaving breasts, unsaid feelings, and batting of eyelashes that go on in her insipid novels. She is selling a fantasy about love.


Do people higher up GW hate us hobbyists? @ 2013/01/15 22:56:36


Post by: pretre


Umm. I think you know that he wasn't talking about fantasy in that particular context. You could replace Fantasy in the statement with 'Swords and Sorcery' or 'Warhammer Fantasy Battles'.


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:07:48


Post by: ZombyWoof


 notprop wrote:
 d-usa wrote:
An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


Indeed, some random feller makes a massive over statement accusing gamers of being whiners generates 6 pages of whining on Dakka.

Doesn't seem like much of an overstatement now does it.

QFT.


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:09:15


Post by: xraytango


Methinks you miss my point.

Being that it is no less ridiculous to enjoy Swords and Sorcery than it is to be enraptured by Georgian era Romance fantasy.


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:16:23


Post by: Palindrome


 notprop wrote:


Indeed, some random feller makes a massive over statement accusing gamers of being whiners generates 6 pages of whining on Dakka.

Doesn't seem like much of an overstatement now does it.


You've not spent much time on the internet have you? The Wargaming community is positively tame compared to the average MMO playerbase.


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:20:25


Post by: agustin


He was definitely talking about literary genres. But one of the things you'll here again and again is about the rich fiction and backgrounds developed for 40k and WFB. The genre matters and the fact that Kirby hated it means his interest in it is entirely in terms of how much money he can suck out of it. It's more contempt from a company that calls its customers derogatory things like sheep and pleb.


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:36:36


Post by: Micky


Agustin, what article did the Priestly quote in your sig come from?


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:46:42


Post by: Lalochezia


Guys, guys, I think we're all missing the bigger picture here.

Look at the post right below Mark Bolger's.

...how do I get me some Leman Russ Battle Tang?

http://blogs.redding.com/mbeauchamp/archives/Tang.gif


Do people higher up GW hate us hobbyists? @ 2013/01/15 23:49:05


Post by: Melissia


 Lalochezia wrote:
Guys, guys, I think we're all missing the bigger picture here.

Look at the post right below Mark Bolger's.

...how do I get me some Leman Russ Battle Tang?

http://blogs.redding.com/mbeauchamp/archives/Tang.gif
Frankly, I think this is a [/thread] moment, here. Guy didn't work for GW, but I do want some Battle Tang.


Do people higher up GW hate us hobbyists? @ 2013/01/16 00:08:08


Post by: BryllCream


The guy raped someone and people are complaining about his attitude towards the player base? In that case it makes you wonder if his contempt was deserving.


Do people higher up GW hate us hobbyists? @ 2013/01/16 01:01:05


Post by: xraytango


What, you mean that we have contempt for him? Well in that case you are absolutely correct.


Do people higher up GW hate us hobbyists? @ 2013/01/16 02:05:44


Post by: agustin


 Micky wrote:
Agustin, what article did the Priestly quote in your sig come from?


It's from an interview with the Realm of Chaos blog:

http://realmofchaos80s.blogspot.nl/2013/01/rick-priestley-interview-from-realms-of.html


Do people higher up GW hate us hobbyists? @ 2013/01/16 05:05:30


Post by: H.B.M.C.


That's even better than my 'front for drugs' Jervis quite!


Do people higher up GW hate us hobbyists? @ 2013/01/16 05:41:17


Post by: agustin


I'm not familiar with that one.


Do people higher up GW hate us hobbyists? @ 2013/01/16 06:01:42


Post by: Ravenous D


Jervis once said that when he saw the numbers for space marine sales he thought it looked more like a front for drugs


Automatically Appended Next Post:
agustin wrote:
 Micky wrote:
Agustin, what article did the Priestly quote in your sig come from?


It's from an interview with the Realm of Chaos blog:

http://realmofchaos80s.blogspot.nl/2013/01/rick-priestley-interview-from-realms-of.html


Its just above the warhammer seige part

"Bryan always said that if the studio ever had to mix with the manufacturing and sales part of the business it would destroy the studio. And I have to say – he wasn’t wrong there! The modern studio isn’t a studio in the same way; it isn’t a collection of artists and creatives sharing ideas and driving each other on. It’s become the promotions department of a toy company – things move on!"

If that isnt damning I dont know what is.


Do people higher up GW hate us hobbyists? @ 2013/01/16 06:31:16


Post by: agustin


Ah right. That quote.

Lately I've been revisiting my RT and 2nd edition 40k stuff and my 3rd, 4th and 5th edition WFB books and they just ooze genuine love for the hobby (though by late 5th, the books get more sterile). It's sort of sad that it's gone now and instead we have people who hold the hobbyist in contempt profiting off of all those creative people's hard work put in over decades.


Do people higher up GW hate us hobbyists? @ 2013/01/16 07:47:45


Post by: notprop


Palindrome wrote:
 notprop wrote:


Indeed, some random feller makes a massive over statement accusing gamers of being whiners generates 6 pages of whining on Dakka.

Doesn't seem like much of an overstatement now does it.


You've not spent much time on the internet have you? The Wargaming community is positively tame compared to the average MMO playerbase.


Because computer nerds being a bunch of whiny girls makes wargaming nerds less whiny or girly?


Do people higher up GW hate us hobbyists? @ 2013/01/16 08:13:33


Post by: Hollowman



I think folks are taking this a bit too far here. I don't think the opinion of one man can be said to indicate the overall opinion of the company, no matter what position he holds.

I do not even think one frustrated comment can indicate the overall tenor of that individuals feelings on the GW playerbase.

I don't think that the fact the company refers to their customers as sheep means much, since I have never known any position that deals with customers which doesn't refer to them in derogatory ways on occasion. That's part of the built in relationship between provider and customer - retail workers do it, chefs do it, bands do it, CEO's of gaming companies do it. They also probably like most of their customers/fnas/playerbase just fine, that's just the way you talk about the people putting pressure on you, especially when it is the pain-in-the-ass one's who take up most of your time (this is always the case).

I think liking Jane Austen more than an entire literary genre is silly, but liking Jane Austen more than the vast majority of fantasy writers is just good taste. I don't care for Austen, but she is a far superior writer to the run of the mill fantasy writers out there.

Last, I think cops who use their position to take advantage of scared women should be strung up and beaten like a pinata.

-D


Do people higher up GW hate us hobbyists? @ 2013/01/16 11:09:23


Post by: Kroothawk


 Melissia wrote:
Frankly, I think this is a [/thread] moment, here. Guy didn't work for GW, but I do want some Battle Tang.

That guy certainly has been a high up manager at GW USA. Only uncertainty is, does he still work for GW. Some internet sources including his facebook profile say yes, one poster here says no. That's all we got ATM.


Do people higher up GW hate us hobbyists? @ 2013/01/16 11:15:43


Post by: filbert


 Kroothawk wrote:

That guy certainly has been a high up manager at GW USA. Only uncertainty is, does he still work for GW. Some internet sources including his facebook profile say yes, one poster here says no. That's all we got ATM.


Said the same thing about a page ago but apparently there is now a trend of whining about whining


Do people higher up GW hate us hobbyists? @ 2013/01/16 13:44:48


Post by: Easy E


 d-usa wrote:
An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


So this guy doesn't even work for GW anymore.

Tempest in a teapot.


Do people higher up GW hate us hobbyists? @ 2013/01/16 14:07:07


Post by: Grimtuff


 Easy E wrote:
 d-usa wrote:
An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


So this guy doesn't even work for GW anymore.

Tempest in a teapot.


NO!

As has been said before, the only person claiming that is 1 guy in this thread. According to Google, LinkedIn etc. the guy still works for GW. It is still up for debate as to whether he is still employed by GW.


Do people higher up GW hate us hobbyists? @ 2013/01/16 14:51:02


Post by: master of ordinance


Does it really matter? I mean even if he dosnt it still just about roughly sums up how the up top at GW feel about the average gamer nerd......


Do people higher up GW hate us hobbyists? @ 2013/01/16 14:55:51


Post by: timetowaste85


Somebody COULD call GW and verify...if they care enough. I don't buy from GW anymore-I couldn't care less. But somebody who is hurt/upset/angry should call and get an answer. Otherwise we are all just whining about GW without doing anything. Once somebody gets an answer though, if he is working there still, we can grab the torches, pitchforks, tar, feathers and rubber chickens! We can erect a gibbet!!

Hehe, I said 'erect' on a nerd site.


Do people higher up GW hate us hobbyists? @ 2013/01/16 15:10:03


Post by: Elemental


Palindrome wrote:
You've not spent much time on the internet have you? The Wargaming community is positively tame compared to the average MMO playerbase.


"We are not the absolute worst people on the internet." isn't really a very good boast, if you .stop and think about it.


Do people higher up GW hate us hobbyists? @ 2013/01/16 15:14:43


Post by: angel of ecstasy


 Elemental wrote:
Palindrome wrote:
You've not spent much time on the internet have you? The Wargaming community is positively tame compared to the average MMO playerbase.


"We are not the absolute worst people on the internet." isn't really a very good boast, if you .stop and think about it.

I disagree. I think it's a pretty damn good boast when I stop and think about it.


Do people higher up GW hate us hobbyists? @ 2013/01/16 16:07:21


Post by: Clarence


I don't think the general dakka community really wants to find out if he's still employed by GW. It''s far more fun for them to assume and gossip. Like seriously, I pointed out pages ago how to confirm this and no one has done so and reported back.


Do people higher up GW hate us hobbyists? @ 2013/01/16 16:15:14


Post by: Palindrome


 Elemental wrote:

"We are not the absolute worst people on the internet." isn't really a very good boast, if you .stop and think about it.


As forums go wargaming ones tend to be relatively friendly places. Given that this is the internet that doesn't really mean all that much but there are far, far (far) worse communities out there.

All forums are full of whiners but that is down purely to the anonimity that the internet offers as well as its very broad potential audience coupled with the ease of expressing opinons. Saying that wargamers are excessively whiney is unfair when looked at in perspective.


Do people higher up GW hate us hobbyists? @ 2013/01/16 16:24:31


Post by: Mattman154


 timetowaste85 wrote:
Somebody COULD call GW and verify...if they care enough. I don't buy from GW anymore-I couldn't care less. But somebody who is hurt/upset/angry should call and get an answer. Otherwise we are all just whining about GW without doing anything. Once somebody gets an answer though, if he is working there still, we can grab the torches, pitchforks, tar, feathers and rubber chickens! We can erect a gibbet!!

Hehe, I said 'erect' on a nerd site.


I have a feeling they're not going to say whether someone is employed with them or not to some person calling in.


Do people higher up GW hate us hobbyists? @ 2013/01/16 17:26:55


Post by: Kroothawk


Someone should ask on that same facebook page, if he still is GW manager.


Do people higher up GW hate us hobbyists? @ 2013/01/16 17:46:16


Post by: KalashnikovMarine


We're just fleshy cheeto dusted money sacks to them. Learn your place!


Do people higher up GW hate us hobbyists? @ 2013/01/16 18:03:10


Post by: Pacific


Palindrome wrote:
 Elemental wrote:

"We are not the absolute worst people on the internet." isn't really a very good boast, if you .stop and think about it.


As forums go wargaming ones tend to be relatively friendly places. Given that this is the internet that doesn't really mean all that much but there are far, far (far) worse communities out there.

All forums are full of whiners but that is down purely to the anonimity that the internet offers as well as its very broad potential audience coupled with the ease of expressing opinons. Saying that wargamers are excessively whiney is unfair when looked at in perspective.


I have to be honest, I think the general atmosphere these days isn't as congenial as it once was, at least as far as the 'big two' (Dakka and Warseer) are concerned.

Why is that? Well, I have to be honest and say that pretty much most of the negative feeling comes from comments surrounding a single manufacturer, who just happens to be the biggest player in the market. You get the odd comment in the sections of other gaming systems, but by and large these are isolated, and I would even go as far as to say they are a 'spill over', if you like, from the 'GW has done x' threads that seem constantly to be in the top 10 Dakka discussion threads.

Thinking back over the years, of time spent on the old Relic forums, Warseer and others I think the atmosphere has dipped as the number of 'red marks' against GW have increased. Of course there have always been complaints against price rises, the odd upset customer who was treated badly, but absolutely nothing on the scale of the negative reaction that Finecast and the RoW embargo generated (to give two examples). These customer relation 'faus pas' necessarily drive a wedge into the community and set people against each other, depending on whether you agreed with them or not, but I think more generally it seems to have steam-rolled into a kind of general feeling of ill-will, so even when GW does something positive (the move towards digital codecies recently, for instance) it is often derided or criticised.

Go and take a look at the Infinity and Mantic forums. Practically zero ill will and arguments between the members there, and instead the community is focused almost entirely towards enjoyment of the game - of course you still get the occasional head-case or troll, but absolutely nothing like on the same scale.

So I don't think that the 'well you will just whine about everything' statement is valid - evidence from other (non-GW) forums proves to the contrary.


Do people higher up GW hate us hobbyists? @ 2013/01/16 20:20:39


Post by: Samurai_Eduh


nkelsch wrote:
 Howard A Treesong wrote:
 azazel the cat wrote:
Wait.... so does this guy currently work for GW, or not?


It would appear not, but it's not too far a leap to conclude that the attitude he expressed is one he held while in the job, and that others at the top of GW still think. Not that it should be a huge surprise really.


So Dakka pulled out the old 'jump to conclusions' mat and made a hypothetical thing to be mad about, acts as if it is true then devolves into a 'Why I hate GW talking points' thread with a side of Internet Lynch mob. We have no idea what he thought while on the job, if anyone at GW agreed with him or maybe he was let go for spouting his anti-fandom speech? No one knows but who cares about what actually happens when you can forge a narrative and discuss how smart we all are without facts.

A productive thread to say the least.


Hear, Hear!


Do people higher up GW hate us hobbyists? @ 2013/01/16 21:27:44


Post by: Kroothawk


 Pacific wrote:
Thinking back over the years, of time spent on the old Relic forums, Warseer and others I think the atmosphere has dipped as the number of 'red marks' against GW have increased. Of course there have always been complaints against price rises, the odd upset customer who was treated badly, but absolutely nothing on the scale of the negative reaction that Finecast and the RoW embargo generated (to give two examples).

In times, when GW advertised in other Wargames magazines, there was less bitching about GW not advertising. (BTW that's how I learned about GW).

In times, when WD was a magazine covering all tabletop and RPG games, there was less bitching about GW ignoring everyone else in the business.

In times, when GW and MB worked together to make TV-ads for an introductory game (Space Crusade/Heroquest) in standard toy stores just to double the number of customers the classic way, there was no bitching about GW not caring about a diminishing customer base.

In times when GW and De Agostini worked together to get the LOTR tabletop going with TV-ads and standard newspaper stores distribution of magazine-plus-sprue bundles, there was no bitching about high hurdles entering the HHHHobby.

In times, when GW supported the bloodbowl scene and their websites instead of sueing the hell out of them, there was no bitching about lack of fan support.

In times of full support for Specialist Games, there was no bitching about lack of support for them.

In times of rich bits service, there was no bitching about lack of support for converters.

In times of a Codex costing 12€ (3rd edition 40k, 15 years ago) instead of 39€ (+225%, 6th edition 40k), there was no bitching about Codices costing too much.

In times, GW had a forum, ...
I could go on and on like that, but you get the picture.

You are right, much more bitching today
Maybe because GW is not run by hobbyists like us anymore, but by managers and lawyers only interested in dividends.


Do people higher up GW hate us hobbyists? @ 2013/01/16 21:35:18


Post by: H.B.M.C.


Hate is the wrong word. Disdain might be a better one.


Do people higher up GW hate us hobbyists? @ 2013/01/16 21:39:15


Post by: Compel


Contempt fits too...


Do people higher up GW hate us hobbyists? @ 2013/01/16 23:55:09


Post by: Tresson


Not to mention Disappointment.


Do people higher up GW hate us hobbyists? @ 2013/01/17 00:24:53


Post by: xraytango


I agree more with disappointment, the things we loved about GW are gone - shoved out by the bean counters, money men, and sycophants.

Opening day sales - GONE

Anniversary sales - GONE

Bundles and special promos - GONE

Official tournament and outreach programs - GONE

I could go on and on like this.


Do people higher up GW hate us hobbyists? @ 2013/01/17 00:28:13


Post by: darefsky (Flight Medic Paints)


t's not contempt or hate. Its frustration and disappointment that comes out as rage on forums like this one.

GW drove me away with pricing and IMHO bad rules.

Does that mean I hate GW? Nope I am frustrated that the game that got me into the hobby has gone to crap, I am more angry that with the advent of even more sloppy loose rules the cost went up dramatically.

I hope that someday GW returns to its former glory, decides to embrace its customer base and puts out a good tight rules set. Maybe then I'll come back to the game. Until then I will take some small delight in watching them burn.


Do people higher up GW hate us hobbyists? @ 2013/01/17 01:18:17


Post by: Compel


 darefsky wrote:

I hope that someday GW returns to its former glory, decides to embrace its customer base and puts out a good tight rules set. Maybe then I'll come back to the game. Until then I will take some small delight in watching them burn.



There's always the Gates of Antares kickstarter... It's an attempt to find the glory of GW again from Rick Priestley, as opposed to the current corporate rubbish.


Do people higher up GW hate us hobbyists? @ 2013/01/17 01:34:56


Post by: darefsky (Flight Medic Paints)


 Compel wrote:
 darefsky wrote:

I hope that someday GW returns to its former glory, decides to embrace its customer base and puts out a good tight rules set. Maybe then I'll come back to the game. Until then I will take some small delight in watching them burn.



There's always the Gates of Antares kickstarter... It's an attempt to find the glory of GW again from Rick Priestley, as opposed to the current corporate rubbish.


I had seen that, Its a bit steep in the pledge department, but definitely keeping an eye on it.


Do people higher up GW hate us hobbyists? @ 2013/01/17 01:47:56


Post by: Kanluwen


 Compel wrote:
 darefsky wrote:

I hope that someday GW returns to its former glory, decides to embrace its customer base and puts out a good tight rules set. Maybe then I'll come back to the game. Until then I will take some small delight in watching them burn.



There's always the Gates of Antares kickstarter... It's an attempt to find the glory of GW again from Rick Priestley, as opposed to the current corporate rubbish.

This is a joke, right?

Rick Priestley was with the company until relatively recently. He was part of "the current corporate rubbish".


Do people higher up GW hate us hobbyists? @ 2013/01/17 01:48:06


Post by: Melissia


 Compel wrote:
 darefsky wrote:

I hope that someday GW returns to its former glory, decides to embrace its customer base and puts out a good tight rules set. Maybe then I'll come back to the game. Until then I will take some small delight in watching them burn.
There's always the Gates of Antares kickstarter... It's an attempt to find the glory of GW again from Rick Priestley, as opposed to the current corporate rubbish.
Can ya provide a link?

So that I can at least judge it for myself.


Do people higher up GW hate us hobbyists? @ 2013/01/17 01:53:09


Post by: Compel


Sure thing. Beyond The Gates of Antares

And that's the thing, he *was* part of it. There's an interview here that's good.


Do people higher up GW hate us hobbyists? @ 2013/01/17 01:56:48


Post by: Melissia


Dunno, the only thing that interests me there is the reverse-joint walker...


Do people higher up GW hate us hobbyists? @ 2013/01/17 02:00:47


Post by: Compel


In the Tasche we Trust.


Do people higher up GW hate us hobbyists? @ 2013/01/17 06:46:58


Post by: jonolikespie


 Kanluwen wrote:
 Compel wrote:
 darefsky wrote:

I hope that someday GW returns to its former glory, decides to embrace its customer base and puts out a good tight rules set. Maybe then I'll come back to the game. Until then I will take some small delight in watching them burn.



There's always the Gates of Antares kickstarter... It's an attempt to find the glory of GW again from Rick Priestley, as opposed to the current corporate rubbish.

This is a joke, right?

Rick Priestley was with the company until relatively recently. He was part of "the current corporate rubbish".


He was one of the vets who helped make the hobby what it was and would have tried to stick with it because that's what you do when you've invested so much time and effort into something like this, the problem is that most of the vets who actually care about the hobby have been driven out by the corporate guys.


Do people higher up GW hate us hobbyists? @ 2013/01/17 08:11:56


Post by: We


 d-usa wrote:
An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


Exalted!

Now I am off to change my Facebook page and linked in profile....because the internet never lies.


Do people higher up GW hate us hobbyists? @ 2013/01/17 08:40:57


Post by: Dr. Delorean


Not to stick the knife in whilst the wound is still fresh, but I have to say (now that I'm out) when I worked for GW there was a great, yawning divide between the guys on the ground (like me!) and those in corporate.

Whenever the regional manager came through, or we got an email from higher up, there seemed to be a complete disconnect between what we were trying to do (create a wargaming community in which customers felt comfortable hanging out, playing games, painting, modelling, etc) and what corporate wanted us to do (sell people plastic crack at as a prodigious a rate as humanly possible)

As such, just before I left, we were receiving instructions along the lines of asking people to leave if they weren't planning on buying anything, never working on anything in store (that is, no personal or store painting); either you were standing up selling something to someone, or quietly waiting for a customer to walk by so you could start selling them something.

As such, I have no trouble believing that a corporate individual is entirely dismissive of us as group, simply because in his mind we don't make him money, we stand around in stores, wasting his employee's time with questions about things like "tactics" and "cool army ideas", instead of doing the courteous thing and just dropping $400 and leaving immediately.


Do people higher up GW hate us hobbyists? @ 2013/01/17 09:01:27


Post by: Ravenous D


Its also because GWs image is so tarnished and the opinion on thier practices so low that any number of people hanging around in a store will eventually start talking to each other and realize how badly they are being treated by the company.

A vast majority of 40k players have no idea what goes on, they just come in buy stuff and leave completely ignorant to GW polices and underhandedness. The second people have access to that information they start thinking about what they are buying and make informed purchases, and GW HATES that with a burning fury. Why do you think they are getting rid of gaming spaces? Or asking "loiters" to leave? Why do you think they hit the sue button so often? I've said it once and I'll say again, GW is at war with its customers, and the fact they cant see that just proves how disconnected they are.

Its all about keeping people quiet and stupid, either that or GW is so ashamed of its customers they dont want people scared off by the neck beards in thier stores. Either way we'll see what the next generation of GW store looks like.


Do people higher up GW hate us hobbyists? @ 2013/01/17 10:35:57


Post by: AaronMint


Just to sum up the original point of this thread, so people ironically whining about people whining dont ned to read all 7 pages;

1) This guy is an ass hat

2) If he is an employee or not the fact that this post was left up for so long on the official games workshop page was ridiculous and unprofessional.

3) It showed a complete underestimation of its player bases reaction too the comment. Yes some people over react... but in fairness I played in the Guildwars 2 Beta test and people were flaming about it being buggy... This is a genuine insult from a man who states himself that he works for games workshop. This being the case or not games workshop only had to post a comment saying "we apologies ect... we would like to clarify that "Ass hat" doesn't work here and has not for x time" instead they deleted it not realizing that in the last ten years people actually use the internet to discuss hobbies... shocking...




Do people higher up GW hate us hobbyists? @ 2013/01/17 11:21:40


Post by: Hollowman


 Ravenous D wrote:

GW is at war with its customers, and the fact they cant see that just proves how disconnected they are.

Its all about keeping people quiet and stupid, either that or GW is so ashamed of its customers they dont want people scared off by the neck beards in thier stores. Either way we'll see what the next generation of GW store looks like.


GW's relationship with it's customers is no more adversarial than any other company. They are a big company, so they can get away with more than the competition. Nonetheless, no company is at war with it's customers, especially not in a market where just ceasing to buy is an option. In any such conflict, the customers win. They walk away. Every company knows that, and every company finds exactly how predatory they can be before they lose too many people, and hovers around that line.

-D


Do people higher up GW hate us hobbyists? @ 2013/01/17 11:31:28


Post by: jonolikespie


 Ravenous D wrote:
Its also because GWs image is so tarnished and the opinion on thier practices so low that any number of people hanging around in a store will eventually start talking to each other and realize how badly they are being treated by the company.

A vast majority of 40k players have no idea what goes on, they just come in buy stuff and leave completely ignorant to GW polices and underhandedness. The second people have access to that information they start thinking about what they are buying and make informed purchases, and GW HATES that with a burning fury. Why do you think they are getting rid of gaming spaces? Or asking "loiters" to leave? Why do you think they hit the sue button so often? I've said it once and I'll say again, GW is at war with its customers, and the fact they cant see that just proves how disconnected they are.

Its all about keeping people quiet and stupid, either that or GW is so ashamed of its customers they dont want people scared off by the neck beards in thier stores. Either way we'll see what the next generation of GW store looks like.


Exalted for truth. People that know anything know GW does some pretty stupid (keeping it PG here) stuff. GW doesn't want their ignorant 13 year olds getting wind of any of that.


Do people higher up GW hate us hobbyists? @ 2013/01/17 12:33:26


Post by: Ravenous D


 Hollowman wrote:


GW's relationship with it's customers is no more adversarial than any other company. They are a big company, so they can get away with more than the competition. Nonetheless, no company is at war with it's customers, especially not in a market where just ceasing to buy is an option. In any such conflict, the customers win. They walk away. Every company knows that, and every company finds exactly how predatory they can be before they lose too many people, and hovers around that line.


So thats why they go out of there way to screw its customers? They felt the aussies were abusing their right to order from another country so they dropped the embargo on them. They dont like changing their prices so they say they use "historical exchange rates" from the 80's it seems. For some reason everything is compared to the british pound despite all of north americas models coming from the memphis factory. They've gone out of their way to strip information away from people as much as humanly possible, and if you've gone into their stores lately they stare at you like you're a criminal, and god forbid you actually voice an opinion there. They flat out tell us they are moving to a material that is 1/10th the cost of pewter and then add a 15 to 200% price rise on the kits because they need to pay for the machines, then a month later hit us with another price rise just because they can. A box of guardsmen was $40 for 20 3 years ago, then it was $25 for 10, then $30 a year later, now its $35, that is so far ahead of inflation that it is not even funny.

Should I go on? I cant name any other company that plays a roll in my life that has such bile for its customers, they go above and beyond to make you not want to spend money there.


Do people higher up GW hate us hobbyists? @ 2013/01/17 12:52:17


Post by: Fafnir


We wrote:
 d-usa wrote:
An ex-employee trolls people on his ex-employers Facebook page and people are treating it like gospel.

Keep classy Dakka.


Exalted!

Now I am off to change my Facebook page and linked in profile....because the internet never lies.


In a world where potential employers actively stalk your facebook and other online profiles, keeping your information up to date and inoffensvie is actually fairly important.


Do people higher up GW hate us hobbyists? @ 2013/01/17 23:36:16


Post by: sarpedons-right-hand


RavenousD, there are a few companies that treat Thier customers like utter gak. Have you ever been to a Ford dealership? You may as well be a piece of gak on the sole of the salesmans' shoe...
"Ahhh, sir wants a car?, may I suggest the auction?" That's a true story btw.

But GW really take the cake frankly. 15-16 years ago, I could pop in to my local store and spend the whole day chatting with the 3-4 staffers there, and not just about GW products. Cars, Films and Football were all on the agenda then. I even helped them paint a few minis for an Ice World diarama that they were working on at the time....And all without threats from HQ.

Now I have no inclination to stay in a one man store for longer than I absolutely need too. And that's a shame. Honestly, I avoid GW stores like I do Ebola.... I buy from my FLGS unless they have nothing in stock that I need. They have gone from a Customer Oriented Business to a Soulless Destroyer Of Worlds. And all in 15 years! Not bad eh?


Do people higher up GW hate us hobbyists? @ 2013/01/18 00:44:12


Post by: Kal-El


Clarence wrote:
 Fafnir wrote:
Clarence wrote:
Just got word from a friend of mine who is a current store manager in Toronto, Mark Bolger hasn't worked for GW in over a year.


Are you sure, because it says not only on his Facebook profile, but also his Linkedin profile, and several other online resume websites that he is currently working for GW. Not to mention several directories still list him as working for GW.


I'm as sure as I can be. I'm still close friends with many GW staff, including my old Director for Growth. I literally just asked a GW store manager who's been with the company for over 5 years. But believe what you will. Facebook says it so it must be true, right?

Fafnir, why don't you call GW customer service and ask them if Mark Bolger is still employed with GW. Here's the number.

1-800-394-4263

As a former executive he was fairly well known. If for whatever reason the guy doesn't know, ask for Dave Swann, the customer service manager. He would know for sure.

Clarence


Dave Swann is one cool dude. We chatted it up for a while drinking beer at throne of skulls.


Do people higher up GW hate us hobbyists? @ 2013/01/18 02:07:52


Post by: Dr. Delorean


Its also because GWs image is so tarnished and the opinion on thier practices so low that any number of people hanging around in a store will eventually start talking to each other and realize how badly they are being treated by the company.


Y'see, whilst I've only got my personal experience here, I have to say that I'd never experienced this for the entire time I was working there (3 and half years)

People who came into the store spoke about stuff they were working on, painting advice, you know, product stuff. Sometimes someone would complain about the rules of a unit, or that an army was OP, but it would never escalate to the outright loathing or hatred you see expressed on the internet (whether that hatred is justified or not is irrelevant)

Sometimes they'd start talking about stuff that wasn't GW related, though, like what movies they'd seen recently, or video games they'd been playing. Now, I (and my manager) were fine with letting them do that, just hanging out and talking, but we received instructions on many occasions telling us to either ask the person to start discussing GW things, or leave the store.

So, I don't think it's because Corporate are terrified of the people in their stores gathering for any length of time, lest they collectively uncover the dark secret that GW is terrible, I just think Corporate has no understanding of what it takes to develop and maintain a positive gaming community.


Do people higher up GW hate us hobbyists? @ 2013/01/18 02:19:08


Post by: Boggy Man


 sarpedons-right-hand wrote:
RavenousD, ... Have you ever been to a Ford dealership? You may as well be a piece of gak on the sole of the salesmans' shoe...


Since Ford's drive like a pos on the sole of your shoe it only fits.


Do people higher up GW hate us hobbyists? @ 2013/01/18 02:20:33


Post by: Kanluwen


 Dr. Delorean wrote:
Its also because GWs image is so tarnished and the opinion on thier practices so low that any number of people hanging around in a store will eventually start talking to each other and realize how badly they are being treated by the company.


Y'see, whilst I've only got my personal experience here, I have to say that I'd never experienced this for the entire time I was working there (3 and half years)

People who came into the store spoke about stuff they were working on, painting advice, you know, product stuff. Sometimes someone would complain about the rules of a unit, or that an army was OP, but it would never escalate to the outright loathing or hatred you see expressed on the internet (whether that hatred is justified or not is irrelevant)

Sometimes they'd start talking about stuff that wasn't GW related, though, like what movies they'd seen recently, or video games they'd been playing. Now, I (and my manager) were fine with letting them do that, just hanging out and talking, but we received instructions on many occasions telling us to either ask the person to start discussing GW things, or leave the store.

So, I don't think it's because Corporate are terrified of the people in their stores gathering for any length of time, lest they collectively uncover the dark secret that GW is terrible, I just think Corporate has no understanding of what it takes to develop and maintain a positive gaming community.

Something to consider is that a store where people are seen just "loafing around", to some people, appears to be a cliquey place to someone who is new.

The FLGS I used to frequent had a policy that the regulars were expected to adhere to, where they didn't just sit around doing nothing when someone new entered the shop. They were to introduce themselves, engage the customer a bit and see what they were looking for in particular or if they were just browsing and then point the prospective customer to the staff member who would be able to help them best.
It was a nice system as it prevented the whole "the employees won't leave me alone" and the perception of cliques at the shop.


Do people higher up GW hate us hobbyists? @ 2013/01/18 02:24:24


Post by: Briancj


Having parsed the thread, I feel that people are simply missing the underlying reality. The term "Occam's Razor" means that the simplest solution is usually the correct one.

There is no 'hatred of customers' here. There is nothing even remotely of the sort. No conspiracy.

The largest GW stockholder is also the head honcho of the company. All he cares about is getting as much money as possible from his investment. That's it. I guarantee you that he 'sees the future' of self-printed miniatures products, and is rushing to cash in on GW's IP. Intellectual Property rights are the only thing GW will have in 5-10 years, and the company is clearly orienting itself in this direction.

Again, no conspiracy, no evil plans, no hatred.

Just a company moving to maximize short term profits. Not unlike the rest of the corporate world.

---

You want to make a difference? Stop buying product. Get your friends to stop buying product. Get THEIR friends to stop buying product. Start a nation-wide protest. Convince parents that there's better things to spend their money on. Convince tournament throwers to stop running 40K tournaments (good luck with that one). Etc.

May the force(tm) be with you.



Do people higher up GW hate us hobbyists? @ 2013/01/18 02:30:45


Post by: Khornholio


 Brother Captain Alexander wrote:
Mattman154 wrote:
Confirmed non-troll or photoshop? That's ridiculous.




Been on his profile too:

"I spent my childhood growing up in Bayonne N.J. I went to Bayonne High school. I went into the U.S.M.C. in 1990 and got out in 1994. I became a law enforcement officer in the city of Richmond Virginia from 1995 until 2004. I now work for Games Workshop North America as a Director for Growth and travel a lot!"


An ex-cop who's a jerk. Absolutely shocking.


Do people higher up GW hate us hobbyists? @ 2013/01/18 14:46:41


Post by: edweird


as the guy(top facebook poster in OP's picture) who evidently received the facebook hate from the former GW employee... he fails utterly at argument discourse. They asked how the service is, skeptical review can be handed a few different ways. I wish GW had owned this situation, denouncing this former employee, and addressing the issues presented.


Do people higher up GW hate us hobbyists? @ 2013/01/18 18:01:28


Post by: BolingbrokeIV


People in all aspects of the company dislike wargamers. I remember one of the top sculptors replied to a gaming question at UK gamesday with "Don't know, gaming is for geeks mate."


Do people higher up GW hate us hobbyists? @ 2013/01/18 18:06:05


Post by: BryllCream


 Glorioski wrote:
People in all aspects of the company dislike wargamers. I remember one of the top sculptors replied to a gaming question at UK gamesday with "Don't know, gaming is for geeks mate."

I'm sure the gross majority of people who work for McDonald's central management would say that their restaurants are for obese benefit queens.


Do people higher up GW hate us hobbyists? @ 2013/01/18 18:10:08


Post by: BolingbrokeIV


Absolutely. Case in point I work somewhere where our main customer is people who own horses. I think their hobby is ridiculous and their pet Ned would serve humanity better as an ingredient in glue.


Do people higher up GW hate us hobbyists? @ 2013/01/18 18:36:37


Post by: BryllCream


 Glorioski wrote:
Absolutely. Case in point I work somewhere where our main customer is people who own horses. I think their hobby is ridiculous and their pet Ned would serve humanity better as an ingredient in glue.

Man I used to work for a food allergin company. About 10% of people who used our site had actual allergies, but 90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


Do people higher up GW hate us hobbyists? @ 2013/01/18 21:45:08


Post by: Kroothawk


 Glorioski wrote:
People in all aspects of the company dislike wargamers. I remember one of the top sculptors replied to a gaming question at UK gamesday with "Don't know, gaming is for geeks mate."

This sounds more like dry British humour, something Jes Goodwin would do


Do people higher up GW hate us hobbyists? @ 2013/01/18 22:18:21


Post by: Radiation


 BryllCream wrote:
 Glorioski wrote:
Absolutely. Case in point I work somewhere where our main customer is people who own horses. I think their hobby is ridiculous and their pet Ned would serve humanity better as an ingredient in glue.

Man I used to work for a food allergin company. About 10% of people who used our site had actual allergies, but 90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


I've been working in a variety of different fields for the past 15 years (none of which include gaming), and I can say I have never liked customers. They suck. It doesn't supprise me that GW customers suck too.


Do people higher up GW hate us hobbyists? @ 2013/01/18 22:43:19


Post by: BolingbrokeIV


 Kroothawk wrote:
 Glorioski wrote:
People in all aspects of the company dislike wargamers. I remember one of the top sculptors replied to a gaming question at UK gamesday with "Don't know, gaming is for geeks mate."

This sounds more like dry British humour, something Jes Goodwin would do

I don't think it was Jes Goodwin and it wasn't a joke. It might not be true, I didn't hear it myself it was just a story doing the rounds a few years back. However it's not really hard to believe there are people who have those opinions working as sculptors etc. in GW.


Do people higher up GW hate us hobbyists? @ 2013/01/18 22:44:50


Post by: Aerethan


 Radiation wrote:
 BryllCream wrote:
 Glorioski wrote:
Absolutely. Case in point I work somewhere where our main customer is people who own horses. I think their hobby is ridiculous and their pet Ned would serve humanity better as an ingredient in glue.

Man I used to work for a food allergin company. About 10% of people who used our site had actual allergies, but 90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


I've been working in a variety of different fields for the past 15 years (none of which include gaming), and I can say I have never liked customers. They suck. It doesn't supprise me that GW customers suck too.



I think it's a matter of gauging customers in large numbers to get a proper feel for where things are at. Every single company that has more than 1 customer(most all of them) will have a few customers who are never happy. My company has a few, despite those employee's bosses loving us.

So you could write off a few complaints as being part of the job. But when an entire online community such as ours has such a high population of unhappy customers or potential customers, something needs to be done about it.

To ignore customer complaints on a large level is to straight up say that you don't need/want those sales. Now, go find me an investor who is ok with companies declining sales just because they don't want to improve X.

Perhaps that is why Mark Wells stepped down. Perhaps the board told him to piss off because of this attitude and his skeevy ways of showing profits that aren't really increased revenue, just cutting costs. Companies generally don't want volume to drop and have to hike up prices to make up for it. They'd rather grow. Then again, that is all logic, and Sigmar knows that GW ignores that as much as possible.


Do people higher up GW hate us hobbyists? @ 2013/01/19 04:05:29


Post by: Adam LongWalker


Perhaps that is why Mark Wells stepped down. Perhaps the board told him to piss off because of this attitude and his skeevy ways of showing profits that aren't really increased revenue, just cutting costs. Companies generally don't want volume to drop and have to hike up prices to make up for it. They'd rather grow. Then again, that is all logic, and Sigmar knows that GW ignores that as much as possible.


I doubt that was the reason for Wells stepping down. Wells was hired and placed into a position where he really did not have that much authority. Kirby has been calling the shots and Wells implements his edicts. I think it is a good thing for Wells to step down and save his career.

People with vast amounts of money generally tend to have a disconnect to those with lesser fortune. That unfortunately comes from first hand experience in dealing with large corporations and those people who run it. Corporations want Sheeple to buy there product where it is good or a load of crap. Corporations do not want people who actively think about their finances and/or researching the product best for their needs.

There is one thing that I do know that after 40+ years working with models (all sorts, from RC to historicals, to miniatures) there are a lot of smart people, in all ways of life, doing similar things that I do for enjoyment.

They generally do their research on what they want before purchasing.



Do people higher up GW hate us hobbyists? @ 2013/01/19 12:14:13


Post by: Fafnir


 BryllCream wrote:
90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


And I don't even get this. Gluten is awesome. Hell, there's a good chance that I am celiac, but one of the reasons I specifically don't get tested is because then I would have to cut wheat out.


Do people higher up GW hate us hobbyists? @ 2013/01/19 12:29:31


Post by: KalashnikovMarine


I don't know what gluten is, but apparently it's delicious!


Do people higher up GW hate us hobbyists? @ 2013/01/19 15:49:01


Post by: Palindrome


Gluten is the main protein component of most cereals, basically its what makes bread chewy.


Do people higher up GW hate us hobbyists? @ 2013/01/19 21:40:12


Post by: Bookwrack


 Fafnir wrote:
 BryllCream wrote:
90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


And I don't even get this. Gluten is awesome. Hell, there's a good chance that I am celiac, but one of the reasons I specifically don't get tested is because then I would have to cut wheat out.

Why? You'd keep on doing the same thing you're doing now- whatever side effects you're experiencing obviously aren't severe enough to make it worth the effort to change your diet.


Do people higher up GW hate us hobbyists? @ 2013/01/19 22:03:29


Post by: Fafnir


 Bookwrack wrote:
 Fafnir wrote:
 BryllCream wrote:
90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


And I don't even get this. Gluten is awesome. Hell, there's a good chance that I am celiac, but one of the reasons I specifically don't get tested is because then I would have to cut wheat out.

Why? You'd keep on doing the same thing you're doing now- whatever side effects you're experiencing obviously aren't severe enough to make it worth the effort to change your diet.


It gets worse over time, the more you consume over time, wears away your stomach lining or something. I know my father used to be able to eat bread and other gluten products just fine a few years ago, but now he gets violently ill at just the slightest bit of it.


Do people higher up GW hate us hobbyists? @ 2013/01/20 13:39:30


Post by: We


 Aerethan wrote:
 Radiation wrote:
 BryllCream wrote:
 Glorioski wrote:
Absolutely. Case in point I work somewhere where our main customer is people who own horses. I think their hobby is ridiculous and their pet Ned would serve humanity better as an ingredient in glue.

Man I used to work for a food allergin company. About 10% of people who used our site had actual allergies, but 90% of them were whinging hypochondriacs who considered themselves too delicate to eat gluten and didn't even bother going to their GP before cutting wheat out of their diet. Suffice that to say I had nothing but contempt for those pretentious spankers


I've been working in a variety of different fields for the past 15 years (none of which include gaming), and I can say I have never liked customers. They suck. It doesn't supprise me that GW customers suck too.



I think it's a matter of gauging customers in large numbers to get a proper feel for where things are at. Every single company that has more than 1 customer(most all of them) will have a few customers who are never happy. My company has a few, despite those employee's bosses loving us.

So you could write off a few complaints as being part of the job. But when an entire online community such as ours has such a high population of unhappy customers or potential customers, something needs to be done about it.

To ignore customer complaints on a large level is to straight up say that you don't need/want those sales. Now, go find me an investor who is ok with companies declining sales just because they don't want to improve X.

Perhaps that is why Mark Wells stepped down. Perhaps the board told him to piss off because of this attitude and his skeevy ways of showing profits that aren't really increased revenue, just cutting costs. Companies generally don't want volume to drop and have to hike up prices to make up for it. They'd rather grow. Then again, that is all logic, and Sigmar knows that GW ignores that as much as possible.


Stop buying the product, that's what can be done about it. Either enough people will stop buying and GW will change or go bankrupt. However enough people keep buying the products so they have no need to change.

<Insert counter argument about GW sales declining>

Yea you have no proof, ad they are still the largest miniatures manufacturer so they must be doing something right.


Do people higher up GW hate us hobbyists? @ 2013/01/20 13:43:00


Post by: Eggs


The states still have the largest economy, so they must be doing something right. Er... Hmm.


Do people higher up GW hate us hobbyists? @ 2013/01/21 17:47:18


Post by: Lanrak


A company used to turn over £340M a year, (adjusted for price inflation.)
And had appx 85% of the available market share.

Now it turns over £131M a year.
And has appx 45% of the available market share...

Just because its still the biggest company in the market , it must be doing 'something right' according to some.

Kirby is simply focusing short term profit for his own personal gain.And is not concerned about the long term future of GW plc.
No hate but definatley indifference and maybe contempt....


Do people higher up GW hate us hobbyists? @ 2013/01/21 23:34:47


Post by: McNinja


So, apparently this dude doesn't actually work for the company anymore, and hasn't for 12 months.


Do people higher up GW hate us hobbyists? @ 2013/01/21 23:38:56


Post by: Aerethan


 McNinja wrote:
So, apparently this dude doesn't actually work for the company anymore, and hasn't for 12 months.


welcome to like 5 pages ago.

Still, GW should make an effort to distance themselves from him, given his attitude towards the player base and his vocal manner about said attitude.

Also, local GW manager insists that the rape/assault charges thing is some kind of pointless hoax and that Bolger is currently an officer in TX.


Do people higher up GW hate us hobbyists? @ 2013/01/21 23:41:01


Post by: Peregrine


 Aerethan wrote:
Also, local GW manager insists that the rape/assault charges thing is some kind of pointless hoax and that Bolger is currently an officer in TX.


Wow. Anything to protect GW's reputation...


Do people higher up GW hate us hobbyists? @ 2013/01/22 07:58:12


Post by: xraytango


 Peregrine wrote:
 Aerethan wrote:
Also, local GW manager insists that the rape/assault charges thing is some kind of pointless hoax and that Bolger is currently an officer in TX.


Wow. Anything to protect GW's reputation...



Really? If that manager had any sense all he should say is that Mark Bolger no longer works for GW. Period end of story, saying something is a pointless hoax that is a matter of public record as well as being prior to his employment at GW is above said manager's pay grade.


Do people higher up GW hate us hobbyists? @ 2013/01/22 08:35:47


Post by: Stormphoenix


Clarence wrote:
As a former employee of Games Workshop, I can tell you for sure that Mark Bolger no longer works for the company, and has not done so for over a year or so. He quit before I quit. He must not have updated his Facebook.

There is the off chance that he re-applied but I highly doubt that. GW very rarely takes back staff who quit, especially in those senior positions.

Clarence


I dunno, I worked for GW for three separate occasions


Do people higher up GW hate us hobbyists? @ 2013/01/22 11:45:46


Post by: Kroothawk


 McNinja wrote:
So, apparently this dude doesn't actually work for the company anymore, and hasn't for 12 months.

Proof?


Do people higher up GW hate us hobbyists? @ 2013/01/22 12:55:22


Post by: mattyrm


 Fafnir wrote:


In a world where potential employers actively stalk your Facebook and other online profiles, keeping your information up to date and inoffensive is actually fairly important.


Uh oh...

If my boss quits or I need to seek employment again once day, a potential boss might take offence to some of my many groups... Such as "I'm celebrating Good Friday with Bacon" "Blow yourself up next to Cash Generator and take some smack heads with you" or the always popular "Wrap Bin Laden in bacon and bury him upside down"


Do people higher up GW hate us hobbyists? @ 2013/01/22 12:57:53


Post by: NAVARRO


I think some are missing the main point here, it doesnt matter if he works now or worked 12 months ago... what I find quite funny is the mind set of someone that express himself like that, used to have a managing role at GW... I mean how hard is to screen a complete imbecil from management?
Dont answer


Do people higher up GW hate us hobbyists? @ 2013/01/22 13:42:29


Post by: Orktavius


Right....cause angry messages and comments directed at you non-stop from folks like the lot in this thread or facebok would NEVER be enough to set someone over the edge and cause them to tell others off....OH WAIT!

Don't get me wrong, it's still unprofessional, but 5 minutes reading these forums or the facebook page is normally more than enough to cause me to face palm at the ridiculousness of some complaints and comments.

Also it's not that GW doesn't care about it's hobbyists....it's that GW doesn't care about the fraction of a percent of their hobbyists that frequent forums like this...they've run the numbers, Whineseer and Dakka don't matter business wise. That they've started posting the job recruitment messages up here is something of a miracle far as I'm concerned.


Do people higher up GW hate us hobbyists? @ 2013/01/22 14:03:22


Post by: Backfire


I don't understand why people think it would be a surprise that people in higher management (though this guy is not) are dismissive about hardcore fans. It is in fact very common in entertainment industry. This seems stupid as those people are amongst the most loyal fans of the hobby (whatever hobby we're talking about, not just "The Hobby"), but they also include those who are most vocal and scathing in their criticism, which the managers and execs are often very poor at receiving.

For example, it is well known that record company higher ups hate music aficiniados, largely because the latter are extremely critical over Loudness War and other music production issues. Just note the controversy over Metallica's latest album, and how dismissive the response to criticism was. Examples abound, it is not just a GW thing.


Do people higher up GW hate us hobbyists? @ 2013/01/22 14:32:35


Post by: KalashnikovMarine


 mattyrm wrote:
 Fafnir wrote:


In a world where potential employers actively stalk your Facebook and other online profiles, keeping your information up to date and inoffensive is actually fairly important.


Uh oh...

If my boss quits or I need to seek employment again once day, a potential boss might take offence to some of my many groups... Such as "I'm celebrating Good Friday with Bacon" "Blow yourself up next to Cash Generator and take some smack heads with you" or the always popular "Wrap Bin Laden in bacon and bury him upside down"


This is a lesson most people need to learn that I got taught the hard way thanks to SERE. Keep your stupid BS locked down hard where no one can find it via google search.


Do people higher up GW hate us hobbyists? @ 2013/01/22 18:12:42


Post by: Bat Manuel


I think it's funny that people think this guy actually did this. I have no doubt that some people are dumb enough, but....

I can make fake Facebook accounts for anyone and so can you.


Do people higher up GW hate us hobbyists? @ 2013/01/22 22:54:54


Post by: Melissia


 mattyrm wrote:
 Fafnir wrote:


In a world where potential employers actively stalk your Facebook and other online profiles, keeping your information up to date and inoffensive is actually fairly important.


Uh oh...

If my boss quits or I need to seek employment again once day, a potential boss might take offence to some of my many groups... Such as "I'm celebrating Good Friday with Bacon" "Blow yourself up next to Cash Generator and take some smack heads with you" or the always popular "Wrap Bin Laden in bacon and bury him upside down"
Oh_You.png

Actually that'd work against me too. The thing is, I don't HAVE a facebook profile. Closest I have is a LinkedIn profile, and THAT I never actually link to. So I have nothing bad against me, but at the same time, they might overlook me because it'll be harder to keep track of me (since my real name is not linked to anywhere I regularly visit).


Do people higher up GW hate us hobbyists? @ 2013/01/22 23:49:40


Post by: Aerethan


 mattyrm wrote:
 Fafnir wrote:


In a world where potential employers actively stalk your Facebook and other online profiles, keeping your information up to date and inoffensive is actually fairly important.


Uh oh...

If my boss quits or I need to seek employment again once day, a potential boss might take offence to some of my many groups... Such as "I'm celebrating Good Friday with Bacon" "Blow yourself up next to Cash Generator and take some smack heads with you" or the always popular "Wrap Bin Laden in bacon and bury him upside down"



Basically yes. When I hire people for my department I creep them on FB, and based on that information alone like 5 people were cut from my list. If your profile is public, you should understand that that is what you are presenting yourself as, and when that presentation is a profile pic of you holding a huge bud in a state where it's illegal, then you have screwed yourself before you started.

If you don't want Facebook as ammunition against you, make it private.