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Trasvi wrote:

wowsmash wrote:I don't see anything wrong for asking for a discount. I regularly do, but generally I try to do it in a way thats not puting them on the spot. I'd just look around ask some questions and ask what the stores discount policy was on large bulk orders. I try to buy local when i can but to be honest at least for around were i live its impossible.

I understand the whole overhead argument an all that it makes since. You have to look at it from the customers perspective though. My wife and I work hard and we have a lot of bills and responsiblities. I only have around $60 a month to spend on games or whatever so I'd like to get as much for my dollar as possible. I dont mind spending a little more to support local but not large amounts.

Wether you have to much overhead or anything else isnt really the customers problem. We can get the product elsewhere if we have to but I prefer to do business in person within my community. I will go outside of it if I must though.

Our local stores used the same arguments as the overhead and everything under the sun to exuse there high prices, their all out of business now. So who does that hurt the customer or the business. I as the custmor can go online or to another location thats more oriented on the customer.

I agree that the overhead of running a store is the store owner's problem. You don't need to help out the store owner with his overhead.
But If you prefer to support community businesses in person, that is *your* problem, and the store doesn't need to help you do it.

Online sellers have much much lower overhead than brick+mortar stores, and thus can still make a profit moving products at lower prices. The b+m store can't. No matter how much you want a discount and feel that you deserve one, or threaten to take your business elsewhere, there is a point below which the store *cannot* make a profit. These stores that you say went out of business; it was far better for them (the owners) to shut their doors than to stay open by operating at a loss.

My local gaming store for example, simply cannot operate by selling GW stuff at a 15% discount. They tried for a limited period and did not get the 100% increase in turnover they needed to make it profitable. The owner plans to buy his meals for the night on that 15%. Its a problem with the store for multiple reasons, but its no use me getting angry at them and saying 'you should be happy I want to give you any money at all'.

QFT, Brick and Mortar business' have enough issues just paying bills, its a different story if the person has the money to just run the store as a distraction.(Local comic book store is like that I think).

I agree, I don't require a discount for everything and I don't ever threat to take my business elsewhere. That's just rude, but I don't see anything wrong with asking business owners what their discount Policys are if they have any, nor do I throw a fit if they don't have on. If you don't ask you never know and could possibly miss out on good deals. And I don't mind paying full price for a product within reason. Example being I wouldn't pay 45 dollars for a captain Braduck for my orks when the company who makes him only charges 25 for him. "true story".

Another example being I talked one shop in my town into carrying the complete Vallejo line of product just by having a discussion with him that no other stores in our area carried it. When discussed the different stores in our area and their policy's and what I'm looking for in a store. This store is a modeling store, they don't even sell war gaming minis, but they do sell modeling tools and terrain things for model trains, plains and tanks. So this is we're I take my business to. For everything but the minis since he doesn't sell them.

If you make doing business with your store a hassle or more difficult then the next store over why would I bother to use your business. My only lgs makes it impossible to do business with them, they carry a random assortment of minis, some of which don't makes since so most of what you need they don't have in stock and if they do it's usually only 1 box. They have rule books and codexs but the majority are 2 editions out of date. You can't special order anything unless it's over 500 dollars. And for some reason they never can get anything until 3 weeks after the release date. A problem they say is for every non GW store. So I don't feel bad when I drive to the next town over on the release date of say o 6th edition and buy it from another store that doesn't seem to have a problem keeping stock on hand, making orders, having product on release date, and generally not lying to my face.

baritowned wrote:
Not counting GW stores, because we all know that 99% of them are run by jerks anyway.

no offense here,but you are kinda hypocritical there.

you generalize all the people that run gw stores and you probably havent been in more than 5 gw stores.
maybe they think you are a jerk too?

I left my FLGS because I got a new job that required me to move. There are no gaming stores nearby, and I certainly miss my old one due to the fun and friendly gamers there. The store staff was mostly grumpy old guys, though, and didn't give two turds about you.

baritowned wrote:Hey everyone, I want to apologize ahead of time if my post comes off as a bit angry or short, but after today's events, I'm not in the greatest of moods.

So this afternoon, I went to my usual FLGS (which is actually a chain hobby store that sells models, RC cars, and scale trains). As soon as I walk in, the employee that is supposed to oversee the designated miniature gaming days walks up to me and says "You need to quit being whiny, Kevin (the owner) is getting really annoyed by it". So I just ignored him, and continued to paint. Well, about 10 minutes later, he walks up to me again and asks if I want to play one last fifth edition game. I told him that I only had my WarmaHordes stuff with me, because I'm more or less done with 40k. He responded by saying "Okay, well you can just get the F*** out of the store". At that point, I was starting to get a bit agitated, as up to that point I was having a pretty good day. Then about 15 minutes go by, and one of the other guys there points out the Stormwall I was currently working on, saying that it's my $130 waste (I only really paid $80 for it), because I "never play, but will sit there and paint". After him going on some more about how PP's prices are crap compared to GW, I finally say "Okay, I get it, you message me on facebook all the time saying the exact same thing, I'm tired of hearing it!". At that point, the employee says "well, not everyone is a whiny rich piece-of-s*** like you". at that point, I just lost it and packed my paint and stormwall up, and left. As I was walking away, I heard the employee say "As long as he still buys from us, I don't give a s*** what he does".

Well, little do they know that I'm not coming back, and I'm probably going to be emailing their corporate office about how I was treated.

Have any of you ever had a similar experience that made you leave your FLGS? Not counting GW stores, because we all know that 99% of them are run by jerks anyway.

dude tell me this was at hobbytown usa

I don't believe for one second that anyone would ever claim someone a whiner when the accused person has literally never said/whined one word to the accuser.

This story literally makes no sense, what-so-ever. Unless the person who snapped at you was on anti-psychotic medication or of some other inherent mental inhibition, nobody would merely act that way without any sort of provocation.

I don't believe the OP is telling the full and complete truth. I can't sit here and read someone telling me "he snapped at me and cursed and said I was whining when all I did was sit there and not a single word came from my mouth; and he just up and said all these things out of thin air! He's so rude and mean and I didn't do anything wrong, cross my wittol heart."

You probably did whine. You probably caused a lot of trouble for them both as a business and as a general FLGS. You probably caused a stir with more than one person there, too, not just the owner or any employee. You also probably talked back a lot, cursed a few, even if rare times, argued back a lot, acted sarcastic and still claimed none of it your fault.

Something exactly like this happened at my FLGS, almost to the dot. Some little snot always got involved in other people's conversations rudely and abruptly; he never played a single (full) game in the last year I had been religiously going to this place to game and he always took up as much space as possible (and has had numerous complaints thereof) for his own models/paints; and also never once shared anything, even water or paper towels, claiming " I got here first, get your own tools." He tried to steal things, constantly, both from the store and other hobbyists (poorly and always unsuccessfully, I might add..). In the end, was inevitably kicked out because of all the same reasons and thereafter tried to bring his parents into it.

Before instigating the nonsense with his parents, the store owner got fed up enough to tell him -- not before the owner had repeatedly told him to "stop complaining" and "if you can't play with the big boys, then stop whining and find another place to play" (the latter comment made after a little bout brought on by none other than the little gretchin himself, whining about how he thinks "everyone is a sh**ty cheater" and "nobody knows how to play right" because "[you] all measure like fu**ing idiots" and the like): while he broke down from enough complaints, cursing at the kid "I've had enough of you and all the complaints, I'm not going to tolerate in my store. If you can't play right or play well with others, then you need to get the hell out."

He claimed the same crap: he did nothing wrong, he was innocent, they yelled at him out of nowhere, everybody else (conveniently) was trying to steal *his* things. His dad got into it with the owner too and from what I heard at the time they were arguing, it sounded like after the kid's claims of other people attempting to still his things, the dad was trying to essentially get free GW product to "replace" his "stolen" items -- to no avail. We haven't seen hide nor tail of them since. Good riddance.


My point is, this story sounds awfully familiar and even more so, it sounds one sided, regarding how it's written here on Dakka. I've heard similar stories of the one I've been through, too. The one most upset in every situation is always the one most innocent, evidently - which is absolutely false and 100% of every case I've heard.

It's almost as though, as it were written here, that he (the guy yelling at the OP) could have just as easily yelled at an inanimate table to stop being so loud. Otherwise, where's the motive for his anger? You seem to have left that part out and also therein seem to just be looking for any kind of positive reinforcement for something you know you're wrong about, but are too damn arrogant/selfish to admit.

I doubt your story forthright.

I have two FLGS almost literally right next to each other where I stay. The first is tidy and well organised, but the staff are prone to forgetting about you if you're not buying Magic or Yu Gi Oh cards. I've had my stuff going through the till and someone has came and asked about Magic singles and my transaction goes on hold for 15 to 20 minutes whilst they blather on. The staff are also prone to bitching about purchases. "You're not buying those are you? They suck!" "Who in their right mind would buy x when y is available?" etc etc. Despite a discount, I usually only stop in to see what's new out.

The other store is older, a bit shabbier and more specialised towards RPGs which are my first love anyway. The owner is friendly, know him by name and he's even arranged lunches and stuff. He knows my gaming tastes and usually has a bunch of recommendations when I walk in the door. He's also happy to order stuff in although it takes forever.

Why I stopped going to my FLGS.

Before I left and before everything in my LGS got awkward and such, me and my (now ex) girlfriend would go in and paint models and play a few games at least 3 times a week.
Which was okay until... The manager started hitting on my girlfriend.
And not just a little bit here and there.
Both in store and out of store via text messages, on facebook and as far as inviting us over for drinks/getting drunk and making inappropriate remarks while I was around.
Which as much as it somewhat bothered me, I played it off as he was just being overly friendly at the beginning. Though after a little while I began to notice it more and more and it became overly apparent as to what he was doing, with her getting more and more texts about "his feelings" toward the end and such. After a few weeks he stopped outwardly flirting with her because I'm pretty sure he knew I knew what he was doing.
After he had realised that I had caught on, nearly all the staff in the store (bar one, who still treated me as he had since I started going) would ignore me completely while I was in the store or if I was asking for help with painting/questions about the game. But would still go to great lengths to ask why she wasn't around/how she was doing if I went in by myself.
Which, also didn't really bother me since while I painted I didn't mind not talking to anyone while I concentrated on what I was doing, and I just blew the questions about her off.
I did decide to leave however, after a second employee started doing the same thing and I was still ignored at lengths by the manager to the point where I couldn't get an answer out of him about anything in the store, even when I was spending hundreds of dollars at a time in there.

There are plenty of industries where you can still make out with a decent discount by shopping around and knowing what you can pay elsewhere, and generally offering to make the purchase in cash can get you some consideration too. I generally don't play much at the LGS anymore though, maybe a tournament here and there, but I spent the majority of the last four years organizing events more than playing in them. When I put all the work in organizing and running an event, and my gaming group fronts the expenses for events (mission sheets, a judge for the day, terrain, etc) other than the actual table space, plus take in all the money for the tournament in exchange for store credit, I really don't feel obligated to pay full retail to a store.

Why I stopped going to mY FLGS

We had one store. It was pretty good. Cramped, but was a nice place... played lots of games there, bought all my stuff there. There was barley an internet. Life was good for all.

Store moved... New location! Fantastic everything. Bigger, more stuff, lots room to play. Good guys. Good friends. Well run events! Life was good for all.

*something* happened where one of the employees from the store and started a second store. Not sure the whats or hows or whys but it happened. The new store was walking distance from my house. Both stores seemed nice, well run, happy.

But then the politics happened. Half the gamers went with the person to the new store. The other half refused to go to the new store for any reason. It was as if war were declared and you had to pick a side.

I couldn't go to either store without being harassed for not being loyal to 'THEIR' store or 'THEIR' club.

All the ass-hats basically formed a wargamer 'gang' at each location basically runing casual play. All the people of interest like the professional painters, the traveling wargamers and such simply moved on into the sunset and stopped going to these locations. Many decided this was the time for life to take over and they quit wargaming.

This is when I stopped going to both FLGS for gaming and focused on regional gaming. I went to the GW battle bunker more, Traveled to stores an hour away for full day tourneys, began attending larger tourneys. I transformed to less FLGS time but I decided to make that time count via tourneys.

Now I am almost exclusively an EVENT wargamer. You have a mega battle or a tourney, I am there. And when I am there, I will patronize your store. Run more and better events, you get more of my focus and money. Hell, when I go to Indy tourneys I try to buy something from the sponsors who helped make the event happen.

Eventually the new FLGS near my house went under... Not sure why, don't care. The old FLGS still around, I buy stuff there but the gaming is not what it used to be. It is hard to go on a Thursday night and play with someones empty bases as terminators and fight about idiotic rules when I am used to playing at grand events with clear FAQs and fully painted armies.

I am now a Gaming Nomad. I have no home and well-run FLGS will attract me in to play in their stores.

Like alot of other people have stated earlier in this thread, I strongly suspect that the OP is leaving some vital details out of his story of being "mistreated". That's not to say that game store employees can't be unprofessional and rude at times. They certainly can. But alot of what he states simply does not add up or make sense upon reflection.

But that's how some people are, right? Making themselves out to be the victim in a story by omiting or manipulating the facts to fit the image they are trying to project. It's similar to how a good percenatge of people who claim they were mistreated by the police are leaving some vital detail out. Allow me a quick off-topic example of what I'm talking about. My first wife's eldest son was a punk. He was in his mid 20s at the time of my marriage to his mother, had been arrested about five times and actually had a felonly assault conviction he was on probation for. He did illegal drugs, had anger "issues" and was one of these swaggering bullies who got into martial arts for all the wrong reasons. In short, a real peice of work. Well one day he comes home and is griping about how the police had pulled him over at a traffic stop and treated him very badly. He told of how he was detained at the side of the road for over an hour, was talked badly to, had his vehicle searched, and finally sent on his way with several citations. Of course he was the blameless victim in this drama to hear him tell it. After a little questioning I finally coaxed the one important fact that the punk had left out of the narative. Apparently when the police officer aproached my step son's car after pulling him over, he was met by the boy rolling down the window and yelling "What the f--- do YOU want???!!". Needless to say, that set the tone for the rest of the encounter.

So yeah. The OP is probably leaving out a little tibit as to how his bad behavior led to his negative interaction with his FLGS.

TR

That sad moment when your flgs Doesnt offer any sort of discount off of retail at all

baritowned wrote:Hey everyone, I want to apologize ahead of time if my post comes off as a bit angry or short, but after today's events, I'm not in the greatest of moods.

So this afternoon, I went to my usual FLGS (which is actually a chain hobby store that sells models, RC cars, and scale trains). As soon as I walk in, the employee that is supposed to oversee the designated miniature gaming days walks up to me and says "You need to quit being whiny, Kevin (the owner) is getting really annoyed by it". So I just ignored him, and continued to paint. Well, about 10 minutes later, he walks up to me again and asks if I want to play one last fifth edition game. I told him that I only had my WarmaHordes stuff with me, because I'm more or less done with 40k. He responded by saying "Okay, well you can just get the F*** out of the store". At that point, I was starting to get a bit agitated, as up to that point I was having a pretty good day. Then about 15 minutes go by, and one of the other guys there points out the Stormwall I was currently working on, saying that it's my $130 waste (I only really paid $80 for it), because I "never play, but will sit there and paint". After him going on some more about how PP's prices are crap compared to GW, I finally say "Okay, I get it, you message me on facebook all the time saying the exact same thing, I'm tired of hearing it!". At that point, the employee says "well, not everyone is a whiny rich piece-of-s*** like you". at that point, I just lost it and packed my paint and stormwall up, and left. As I was walking away, I heard the employee say "As long as he still buys from us, I don't give a s*** what he does".

Well, little do they know that I'm not coming back, and I'm probably going to be emailing their corporate office about how I was treated.

Have any of you ever had a similar experience that made you leave your FLGS? Not counting GW stores, because we all know that 99% of them are run by jerks anyway.

I NEVER GO TO THAT STORE! Ughhhh they make me soooooo angry! THe guys who work there are jerks and the people who play their are not to friendly either. I'm in the Cincy area, I know this store very well

We had the best FLGS three years ago.

Despite being smack in the middle of a theme park inside a mall (this is the Philippines: we have mini-themeparks inside malls), our tables are just under one loop of the mini rollercoaster ride. There was also a karaoke machine nearby (also part of same themepark) and there was this guy who keeps on singing the same songs in the same off-key voice. We only had a few tables, and the store itself only holds very little product.

Still, Neutral Grounds Fairview was the best FLGS I ever went to. We had a solid community tied not only in our common hobby of playing the same games, but also friendship. MLP is right: friendship IS magic (and coincidentally, I was more of a competitive M:tG player back then). Sure, we have our share of cheaters, oddballs, unhealthily competitive gamers, thieves, socially awkward people, people hitting on other people's girlfriends, but the community as a whole is a good and supportive one. Sadly, it was not meant to last. Turns out that putting a store branch on the top floor of a mall smack in the middle of a fething themepark where a lot of passersby are not interested in gaming and putting little product makes the store unsustainable: we can't even buy stuff from the store because it holds little stuff and most of those are not what we need. We tried keeping it afloat by organizing weekly FNM tournaments AND daily trashdraft games, but it was only a matter of time before it closed. We tried opening clubs on other venues but they were all open at inconvenient times, or they were in inconvenient places. I'm still in contact with the friends I made there, but as a gaming community it was not the same.

I've been looking HARD for a new Friendly LGS ever since.

heartserenade wrote:
Despite being smack in the middle of a theme park inside a mall (this is the Philippines: we have mini-themeparks inside malls),

This is off topic, but holy feth that is awesome.

I'm struggling to get into my FLGS, but thats probably more me than the store itself.

Steve steveson wrote:Ha. I like how people are blaiming the OP. Working in a customer facing roll i would never accept my staff acting like that, if it is true, no matter what the customer did. Got a problem with the way a customer is acting? Politly but clearly ask them to stop. They carry on? Ask your manager to deal with it and he can ban them if needs be, but never speek to them in that way or act like jerk.

Most store owners won't tolerate that crap, The problem is so few gamers are wiling to rat out another gamer so they put up with bad customer service meekly.

livingdeadkid wrote:That sad moment when your flgs Doesnt offer any sort of discount off of retail at all

And it begins again... why do people whine that stores are required to give discounts for everything? Do you make this complaint while you drink a soda you brought in while you loiter?

@Trench Raider

The story gets better with each post in the first pages of this thread. The OP claims the same employee ran a large RV car down the middle of everyone's gaming tables, knocking their stuff around. If that story is remotely true, the employee talked about would most likely have been fired by an agitated boss.

Relapse wrote:@Trench Raider

The story gets better with each post in the first pages of this thread. The OP claims the same employee ran a large RV car down the middle of everyone's gaming tables, knocking their stuff around. If that story is remotely true, the employee talked about would most likely have been fired by an agitated boss.

Yeah, i saw that one. I tend to disbelieve that. It might just be that we've all bought into a troll thread and it's run for five pages!

TR

What got me to leave the "FLGS" I used to visit in Cardiff was a combination of two things, My partner got groped and some little arse tried to push me through a glass display cabinet.

SoloFalcon1138 wrote:

livingdeadkid wrote:That sad moment when your flgs Doesnt offer any sort of discount off of retail at all

And it begins again... why do people whine that stores are required to give discounts for everything? Do you make this complaint while you drink a soda you brought in while you loiter?

What is it with you and misstating peoples positions. He didn't say he requires them to do anything he said that he choses (as a free human being has the right to do) that he shops in stores that offer a discount. How is that in any way hard to understand? Millions of people do it every day when they go to outlet malls, dollar stores, and amazon.

Sorry, but I have to disagree about GW staff. I've only ever met good staff in GWs, and they've always been friendly and helpful. GW doesn't get a lot of things right, but their staff are generally great.

baritowned wrote:Yes, I've been going there for almost a year, and he has always been somewhat rude to everyone (even at one point putting a full-size RC car on the table and running over people's stuff, interrupting four games in the process), but this was completely unprovoked.

Wow, if someone did that to my stuff, I would be testing the durability of the material the R/C car is made from using the bottom of my shoe and then test the balistic characteristics of what was left from the front door of the store to out into the street or parking lot.

Zathras wrote:

baritowned wrote:Yes, I've been going there for almost a year, and he has always been somewhat rude to everyone (even at one point putting a full-size RC car on the table and running over people's stuff, interrupting four games in the process), but this was completely unprovoked.

Wow, if someone did that to my stuff, I would be testing the durability of the material the R/C car is made from using the bottom of my shoe and then test the balistic characteristics of what was left from the front door of the store to out into the street or parking lot.

The guy's story sounded like a load of BS in the first place, but that just put what he was writing an over the top obvious line of gak.

Relapse wrote:

Zathras wrote:

baritowned wrote:Yes, I've been going there for almost a year, and he has always been somewhat rude to everyone (even at one point putting a full-size RC car on the table and running over people's stuff, interrupting four games in the process), but this was completely unprovoked.

Wow, if someone did that to my stuff, I would be testing the durability of the material the R/C car is made from using the bottom of my shoe and then test the balistic characteristics of what was left from the front door of the store to out into the street or parking lot.

The guy's story sounded like a load of BS in the first place, but that just put what he was writing an over the top obvious line of gak.

Got to agree.

Regardless of the quality of the OP, it is a good topic of conversation.

Discount. Discount discount discount.

According to my FLGS owner, the markup on GW product is only 33% anyway, so less 20% of that, would only be 13%. Why would taking up $300 of his $500 minimum order at a rate of 13% profit, instead of the normal 33% be a good move for him?

Your Hobbytown actually has game tables and miniature support? The one nearby still has Warmachine MK1 books (no WarmaHordes miniatures) and 3rd edition Codexes at full price.

That said, there are two other gaming stores here in town. one of which is Discount Games Incs brick-and-mortar shop. They don't sell GW product anymore, so if I want 40K I have to go to ... the ... other store. My experience with them was really poor. Being ignored for five minutes (standing at the register with product in hand no less) while who I think was the owner and the dude who finally rang me up played Magic. And no discounts at all, not even 6% to take the sting out of also paying sales tax.

I don't mind supporting local stores, but any owner that thinks I'm going to pay full retail + sales tax is smoking something good. All I could justify to my wallet there was picking up Kruellagh the Vile at full MSRP (it's a funny looking model, don't judge!) Haven't been back since.

"Taking one for the team" to support local business doesn't hold much water when they don't offer any services that offset the cost issue -- especially in today's economy. Even if Discount Games didn't offer a great discount (30% is hard to beat though) I would still buy from them because they have tables, the store is clean and orderly, the patrons are friendly, they organize games, the staff is knowledgeable, they run a great podcast, etc. I'll happily pay a bit more for that - but don't put me in a room with a bunch of apparently homeless and unemployed Magic players and expect me to care about your business success.

liquidjoshi wrote:Sorry, but I have to disagree about GW staff. I've only ever met good staff in GWs, and they've always been friendly and helpful. GW doesn't get a lot of things right, but their staff are generally great.

Yes, generally. I've met some right stinkers in my time, many of them letting the "Lord of all the little Timmys" and the cult of personality that comes with it go to their heads.

ProtoClone wrote:

Relapse wrote:

Zathras wrote:

baritowned wrote:Yes, I've been going there for almost a year, and he has always been somewhat rude to everyone (even at one point putting a full-size RC car on the table and running over people's stuff, interrupting four games in the process), but this was completely unprovoked.

Wow, if someone did that to my stuff, I would be testing the durability of the material the R/C car is made from using the bottom of my shoe and then test the balistic characteristics of what was left from the front door of the store to out into the street or parking lot.

The guy's story sounded like a load of BS in the first place, but that just put what he was writing an over the top obvious line of gak.

Got to agree.

Regardless of the quality of the OP, it is a good topic of conversation.

I wasn't making any of this up. I don't feel the need to lie on the internet to make myself sound cool or to make a story sound better. I highly doubt you will, but you can ask anyone who games there about how much of an annoyance this employee is.

When he first started LARPing, he would get extremely mad if people didn't want to go with him, to the point of telling them to leave, and insulting them.

On the rare ocurrance of him playing a 40k game, if he gets two turns in and is "losing", he will grab all of his minis off the table, throw a fit, and leave the store.

One night, he brought in a dozen D&D players and took up most of our tables the entire night (which Karmakanik, one of the guys that goes there wrote about here: http://www.dakkadakka.com/dakkaforum/posts/list/415996.page), and even tried to get us to leave because they "needed the tables"

Still don't believe me?

Grimtuff wrote:

liquidjoshi wrote:Sorry, but I have to disagree about GW staff. I've only ever met good staff in GWs, and they've always been friendly and helpful. GW doesn't get a lot of things right, but their staff are generally great.

Yes, generally. I've met some right stinkers in my time, many of them letting the "Lord of all the little Timmys" and the cult of personality that comes with it go to their heads.

Perhaps in your region you might get decent GW staff, but I can say the opposite as well. The pressure sales have really increased over past 6 years.

There was a time when the GW staff in my region were more than just people over the counter trying to sell me things. They knew how much I was going to spend and that time it was 200+ per month. I helped with the terrain creation and even helped out in with beginners in showing them how to use a air brush. I brought my own in for the staff to use plus a full tool box of tools for display. They were good times as they were friends than GW employees.

People have forgotten certain aspects of common decency. I do this again to any store GW or LFGS, but people have changed, so several thousands of dollars of tools and painting equipment, bin parts and terrain are lock in storage.

I still support my LFGS as I buy most of my gaming products there, but at the GW stores in my region?

$24.00 a month, because of the ever rotation of staff every 3 or so years.