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![[Post New]](/s/i/i.gif) 2010/08/31 04:30:53
Subject: WTF is wrong with GW staff members??
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Decrepit Dakkanaut
Mesopotamia. The Kingdom Where we Secretly Reign.
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Wings of Purity wrote:I find the staff members nice when they ask you if you need anything,I dont get frustrated with that...
But if they treat you bad just because you messed up the game tables a little bit or not buying something or not buying enoguh,I say screw them
Ah. So they actually gave you hassle because you hang out and use their tables and mess them up, while at the same time not spending money in the store?
Somehow this is all starting to make sense.
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Drink deeply and lustily from the foamy draught of evil.
W: 1.756 Quadrillion L: 0 D: 2
Haters gon' hate. |
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![[Post New]](/s/i/i.gif) 2010/08/31 05:47:06
Subject: WTF is wrong with GW staff members??
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Regular Dakkanaut
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BTW, for those who are wondering, high detail, high durability injection molds for something as complex as a sprue can easily run in the 800k plus range.
The 'low cost' comes because you can produce a mold for pennies, so if you're making 10 million of something, that 800k gets spread out among an awful lot of units.
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![[Post New]](/s/i/i.gif) 2010/08/31 06:40:40
Subject: WTF is wrong with GW staff members??
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The Dread Evil Lord Varlak
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RisingPhoenix wrote:BTW, for those who are wondering, high detail, high durability injection molds for something as complex as a sprue can easily run in the 800k plus range.
The 'low cost' comes because you can produce a mold for pennies, so if you're making 10 million of something, that 800k gets spread out among an awful lot of units.
Yeah, obviously, volume lowers the cost per unit. The query is about the cost of an injection mould piece, while I'll repeat that I'm not in plastics manufacturing, from what I've seen that $800k cost seems high by an order of magnitude.
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“We may observe that the government in a civilized country is much more expensive than in a barbarous one; and when we say that one government is more expensive than another, it is the same as if we said that that one country is farther advanced in improvement than another. To say that the government is expensive and the people not oppressed is to say that the people are rich.”
Adam Smith, who must have been some kind of leftie or something. |
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![[Post New]](/s/i/i.gif) 2010/08/31 07:20:43
Subject: WTF is wrong with GW staff members??
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Tail-spinning Tomb Blade Pilot
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£500,000 ($800,000) moulds are very rare, most cost up to around £250,000 which by anyones standards, is a huge amount of money. Then they have to recoup that money. As someone has already said look around you. You cannot find anywhere models of the same quality that are cheaper. It just can't be done, especially when you consider everything else that is done with GW products, history, hours of playtesting, painting costs, modelling etc
Flames of War wanted to be, they promised to stay cheaper to lure in people, the only thing is that they too had to raise their costs, in some cases more than GW and PP costs per model.
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This message was edited 1 time. Last update was at 2010/08/31 07:22:54
If I am not in my room, is it still my room? |
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![[Post New]](/s/i/i.gif) 2010/08/31 07:28:08
Subject: WTF is wrong with GW staff members??
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Regular Dakkanaut
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sebster wrote:RisingPhoenix wrote:BTW, for those who are wondering, high detail, high durability injection molds for something as complex as a sprue can easily run in the 800k plus range.
The 'low cost' comes because you can produce a mold for pennies, so if you're making 10 million of something, that 800k gets spread out among an awful lot of units.
Yeah, obviously, volume lowers the cost per unit. The query is about the cost of an injection mould piece, while I'll repeat that I'm not in plastics manufacturing, from what I've seen that $800k cost seems high by an order of magnitude.
Once you factor in the cost to hire a sculptor, sculpt the piece, render it in SolidWorks, transform the SolidWorks model into assimilable sprues, create a low-quality test mold, refine the sprue and test mold, then finally create the high quality final mold?
Sure. $80,000 seems reasonable for that procedure...
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![[Post New]](/s/i/i.gif) 2010/08/31 07:52:16
Subject: WTF is wrong with GW staff members??
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The Hammer of Witches
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Hah yes - If we were all happy to play with really badly made miniatures THEN we could have our cheap ass warhammer models.
I've made a few molds and seen a lot of molds made (not for plastic - glass, silver and ceramics. but the principles are the same). anything over a 3 part mold is an absolute pig to make, you have to be a total perfectionist and even then it can all go horribly wrong.
We had an experienced Norwegian blacksmith in our university and he made a bet with the tutors that he could copy a plastic farmyard cow in ceramics. they laughed at him, and it turned out to be a 7 part mold!!! for a cow!!. He did finally manage it but he had a whole pile of deformed cows by the end. he probably spent upwards of 72 hours on this. for a cow...
So I can well believe that even amongst old pro's like GW the odd disaster like someone dropping a mold part could cost a bomb.
Automatically Appended Next Post:
you can always buy second had real cheap, so i think the real issue here is the price of codex and the way they keep changing them so you have to get new ones to play at the store
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This message was edited 3 times. Last update was at 2010/08/31 07:56:16
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![[Post New]](/s/i/i.gif) 2010/08/31 08:07:08
Subject: WTF is wrong with GW staff members??
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Longtime Dakkanaut
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Anyone have a secondhand tau manta? Automatically Appended Next Post: RisingPhoenix wrote:sebster wrote:RisingPhoenix wrote:BTW, for those who are wondering, high detail, high durability injection molds for something as complex as a sprue can easily run in the 800k plus range.
The 'low cost' comes because you can produce a mold for pennies, so if you're making 10 million of something, that 800k gets spread out among an awful lot of units.
Yeah, obviously, volume lowers the cost per unit. The query is about the cost of an injection mould piece, while I'll repeat that I'm not in plastics manufacturing, from what I've seen that $800k cost seems high by an order of magnitude.
Once you factor in the cost to hire a sculptor, sculpt the piece, render it in SolidWorks, transform the SolidWorks model into assimilable sprues, create a low-quality test mold, refine the sprue and test mold, then finally create the high quality final mold?
Sure. $80,000 seems reasonable for that procedure...
800K is 800*1000=800,000 - not Eighty thousand, ten times less~!
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This message was edited 1 time. Last update was at 2010/08/31 08:08:13
"I already told you son, that milk isn't for developing bones. It's for developing character." - C&H |
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![[Post New]](/s/i/i.gif) 2010/08/31 10:05:30
Subject: WTF is wrong with GW staff members??
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The Dread Evil Lord Varlak
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RisingPhoenix wrote:Once you factor in the cost to hire a sculptor, sculpt the piece, render it in SolidWorks, transform the SolidWorks model into assimilable sprues, create a low-quality test mold, refine the sprue and test mold, then finally create the high quality final mold?
Sure. $80,000 seems reasonable for that procedure...
Meh, fair enough. As I said a bunch of time I haven't worked in the industry, but my vague experience indicated injection moulds like that came in at a fraction of the cost. If you know the industry pretty well I'm happy to hear that I was wrong.
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This message was edited 2 times. Last update was at 2010/09/01 03:00:53
“We may observe that the government in a civilized country is much more expensive than in a barbarous one; and when we say that one government is more expensive than another, it is the same as if we said that that one country is farther advanced in improvement than another. To say that the government is expensive and the people not oppressed is to say that the people are rich.”
Adam Smith, who must have been some kind of leftie or something. |
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![[Post New]](/s/i/i.gif) 2010/08/31 20:58:06
Subject: WTF is wrong with GW staff members??
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Regular Dakkanaut
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sebster wrote:
Meh, fair enough. As I said a bunch of time I haven't worked in the industry, but my vague experience indicated injection moulds like that came in at a fraction of the cost. If you know the industry pretty well I'm happy to hear that I was wrong.
The problem essentially is, that for an ultra high detail, ultra precise mold (many molds are simply 'good enough' as you don't have any real need for high tolerances) around the size of a sprue, you blow $80,000 just on the mold. I think that's what you're working off of.
The problem is, there's 3 sprues per box. So that's $240k right there (3 molds). Now factor in the modeling, sculpting, and CAD work. That's probably another $60,000 or more. Dry run on molds using lower quality - $60,000-$240,000 (depending on how much lower the quality is). Making 10-30 sample pieces, assembly, examination for flaws, quality control, drawing revision to fix flaws - call it another $30k+.
That's before anything goes wrong. Yeah, you can easily pop $800k that way. There's just too much fiddly in there.
P.S. Chris...
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This message was edited 1 time. Last update was at 2010/08/31 20:58:58
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![[Post New]](/s/i/i.gif) 2010/08/31 21:29:25
Subject: WTF is wrong with GW staff members??
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Regular Dakkanaut
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Monster Rain wrote:Wings of Purity wrote:I find the staff members nice when they ask you if you need anything,I dont get frustrated with that...
But if they treat you bad just because you messed up the game tables a little bit or not buying something or not buying enoguh,I say screw them
Ah. So they actually gave you hassle because you hang out and use their tables and mess them up, while at the same time not spending money in the store?
Somehow this is all starting to make sense.
Not at the same time,when you have bought most of your army at the store,and you are enjoying your time but you forgot to fix up the terrain after the game,And they get mad,i get pissed.
When they force you to buy something and you don't ,and they get mad,I get really pissed
When you buy something and they want you to spend more,but you don't,and they ignore you for that,I would leave and never come back
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![[Post New]](/s/i/i.gif) 2010/08/31 22:10:29
Subject: WTF is wrong with GW staff members??
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Tail-spinning Tomb Blade Pilot
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Wings of Light wrote:
When they force you to buy something and you don't ,and they get mad,I get really pissed
When you buy something and they want you to spend more,but you don't,and they ignore you for that,I would leave and never come back
With respect, do they really force you to buy? Really? They rant and rave, blood pumping in their temples ready to burst because you don't buy anything?
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If I am not in my room, is it still my room? |
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![[Post New]](/s/i/i.gif) 2010/09/01 01:46:20
Subject: WTF is wrong with GW staff members??
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Rough Rider with Boomstick
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Oh no!
You are in a STORE and they want you to BUY something!
That must be HERESY!!!
/sarcasm
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I have 2000 points of , called the Crimson Leaves.
I will soon be starting WoC, devoted to
I have 500 points of , in blueberry and ice cream (light grey and light blue) flavour. From the fictional world Darkheim.
DarkHound wrote:Stop it you. Core has changed. It's no longer about nations, ideologies or ethnicity. It's an endless series of proxy battles, fought by mercenaries and machines. Core, and its consumption of life, has become a well-oiled machine. Core has changed. ID tagged soldiers carry ID tagged weapons, use ID tagged gear. Nanomachines inside their bodies enhance and regulate their abilities. Genetic control. Information control. Emotion control. Battlefield control. Everything is monitored, and kept under control. Core has changed. The age of deterrence has become the age of control. All in the name of averting catastrophe from weapons of mass destruction. And he who controls the battlefield, controls history. Core has changed. When the battlefield is under total control, war... becomes routine.
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![[Post New]](/s/i/i.gif) 2010/09/01 03:02:36
Subject: WTF is wrong with GW staff members??
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The Dread Evil Lord Varlak
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RisingPhoenix wrote:The problem essentially is, that for an ultra high detail, ultra precise mold (many molds are simply 'good enough' as you don't have any real need for high tolerances) around the size of a sprue, you blow $80,000 just on the mold. I think that's what you're working off of.
The problem is, there's 3 sprues per box. So that's $240k right there (3 molds). Now factor in the modeling, sculpting, and CAD work. That's probably another $60,000 or more. Dry run on molds using lower quality - $60,000-$240,000 (depending on how much lower the quality is). Making 10-30 sample pieces, assembly, examination for flaws, quality control, drawing revision to fix flaws - call it another $30k+.
That's before anything goes wrong. Yeah, you can easily pop $800k that way. There's just too much fiddly in there.
P.S. Chris...
Fair enough. Thanks for the explanation.
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“We may observe that the government in a civilized country is much more expensive than in a barbarous one; and when we say that one government is more expensive than another, it is the same as if we said that that one country is farther advanced in improvement than another. To say that the government is expensive and the people not oppressed is to say that the people are rich.”
Adam Smith, who must have been some kind of leftie or something. |
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![[Post New]](/s/i/i.gif) 2010/09/01 03:39:57
Subject: WTF is wrong with GW staff members??
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Regular Dakkanaut
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They don't really force me to buy anything,they ignore me if I don't,and I get pissed at that
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![[Post New]](/s/i/i.gif) 2010/09/01 03:44:07
Subject: WTF is wrong with GW staff members??
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Cultist of Nurgle with Open Sores
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Um, duh, if you're not supporting the store, why should they give a gak about you?
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![[Post New]](/s/i/i.gif) 2010/09/01 03:47:53
Subject: WTF is wrong with GW staff members??
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Decrepit Dakkanaut
Mesopotamia. The Kingdom Where we Secretly Reign.
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So you don't like them hassling you to buy things, but you sound annoyed when they don't bother you?
And you mess up their tables? You don't sound like a model(pardon the expression) customer.
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Drink deeply and lustily from the foamy draught of evil.
W: 1.756 Quadrillion L: 0 D: 2
Haters gon' hate. |
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![[Post New]](/s/i/i.gif) 2010/09/01 03:52:02
Subject: WTF is wrong with GW staff members??
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Cultist of Nurgle with Open Sores
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So, which link is more appropriate?
1
Or
2
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![[Post New]](/s/i/i.gif) 2010/09/01 07:35:56
Subject: WTF is wrong with GW staff members??
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Longtime Dakkanaut
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RisingPhoenix wrote:
P.S. Chris...
Yeah yeah lay off  wasn't reading the poster names properly and didn't notice you were the origin of 800k, typo confused with innumeracy. Soz ^_^
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"I already told you son, that milk isn't for developing bones. It's for developing character." - C&H |
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![[Post New]](/s/i/i.gif) 2010/09/01 07:50:26
Subject: Re:WTF is wrong with GW staff members??
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Dakka Veteran
In da middle of da WAAAGH! Australia.
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guys, if you've been to GW Ringwood they are really nice, Automatically Appended Next Post: also in GW chadston, they are supposed to be nice.
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This message was edited 1 time. Last update was at 2010/09/01 07:52:06
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![[Post New]](/s/i/i.gif) 2010/09/01 08:24:44
Subject: WTF is wrong with GW staff members??
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Regular Dakkanaut
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ChrisCP wrote:RisingPhoenix wrote:
P.S. Chris...
Yeah yeah lay off  wasn't reading the poster names properly and didn't notice you were the origin of 800k, typo confused with innumeracy. Soz ^_^
I didn't say anything
Edit: My smiley looks much more evil than intended
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This message was edited 1 time. Last update was at 2010/09/01 08:25:08
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![[Post New]](/s/i/i.gif) 2010/09/01 08:54:26
Subject: WTF is wrong with GW staff members??
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The Hammer of Witches
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cool vene! love those links. first one get my vote. I work in retail too and get narked from all the people who blame me personally for all the stores short comings.
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![[Post New]](/s/i/i.gif) 2010/09/01 09:08:34
Subject: WTF is wrong with GW staff members??
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Longtime Dakkanaut
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RisingPhoenix wrote:ChrisCP wrote:RisingPhoenix wrote:
P.S. Chris...
Yeah yeah lay off  wasn't reading the poster names properly and didn't notice you were the origin of 800k, typo confused with innumeracy. Soz ^_^
I didn't say anything
Edit: My smiley looks much more evil than intended
Hehe, I noticed ages ago - started to feel bad - damn conscience
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"I already told you son, that milk isn't for developing bones. It's for developing character." - C&H |
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![[Post New]](/s/i/i.gif) 2010/09/01 10:20:03
Subject: Re:WTF is wrong with GW staff members??
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Dakka Veteran
In da middle of da WAAAGH! Australia.
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Guys, seriously, does this stuff about evil smileys have all that much to do with the thread?
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![[Post New]](/s/i/i.gif) 2010/09/01 11:20:21
Subject: WTF is wrong with GW staff members??
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Orc Bully with a Peg Leg
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What is just interesting as mentioned earlier is that even though GW reported 127M in revenue, only 7M was profit.
120M went back into the business for operating costs and moulds etc.
That other 7(9 inc royalties) will be definitely used, like any other business to reinvest back into the business, for new products etc etc.
Like I said earlier, think about how many releases come out a month; and then think about all the additional costs that would come for each of these releases, each month.
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![[Post New]](/s/i/i.gif) 2010/09/01 11:38:57
Subject: WTF is wrong with GW staff members??
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Stormin' Stompa
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Was that 08/09 or 09/10? I thought they were over 10M in real profit last report.
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![[Post New]](/s/i/i.gif) 2010/09/01 15:30:00
Subject: WTF is wrong with GW staff members??
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Buttons Should Be Brass, Not Gold!
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I'm not sure what the cost of moulds has to do with validating GW's business model. While I do concede that GW plastic kits have generally improved greatly in the past 10 years in both complexity and detail - the kits themselves have exceeded the level of detail provided by budget model companies (Revell) but are still somewhat primitive compared to kits made by high end pastic kit manufacturerers (Tamiya, Dragon, Hasegawa etc).
Using mould complexity to justify GW's price structure would suggest that other manufcaturers using equally (or more) complex mould systems should be charging GW level prices - OR be losing money! A good example of another company using complex moulds would be Bandai and their Gundam line - considering that the models once built, are rugged enough to see considerable play. Their moulds, like GW are able to deliver crisp detail and hollow barrels. They also boast composite multi-colour, multi material sprue including clear and rubber parts, pieces moulded in composite colours and generous use of polycaps for articulation. One might think that because of the complexity required to produce sprue of this type that the resulting models would be proportionally expensive - but this technology is applied to their whole line - basic 1/144 (~$10USD each) to super huge 1/48 (~much more expensive USD each)!, from the mightiest hero robot to the lowliest stumpy one episode appearing mono-eyed enemy! One might think that using multi-colour sprue technology on the $10 models must be losing them money - but Bandai's model making arm doesn't appear to be going bust any time soon...
This suggests to me that while the costs of complex moulds are substantial (say - £400k x 20 each year = £8 out of £120) - they only comprise a fraction of GW's annual costs and as such, are only proportionally responsible for the cost of their product.
-EDIT-
http://investor.games-workshop.com/downloads/results/results2010/2009-10_FinalFullYearReport.pdf
GW seems to have £16M profit 2010 after royalties. I think the key here is to note that there's only a +£0.8M increase in revenue over last year though and DECREASED revenue at constant currency. Therefore, to my uneducated eyes, it looks like the added profit must be coming from operational savings.
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This message was edited 2 times. Last update was at 2010/09/01 15:36:15
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![[Post New]](/s/i/i.gif) 2010/09/01 15:40:21
Subject: WTF is wrong with GW staff members??
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Tail-spinning Tomb Blade Pilot
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Bandai; the company that gives us Power Rangers, Tanagotchis, Ben 10 in their 3 guises, Harumika as well as dominating the market with products, spin offs with TV, films, cartoons and hundreds of licensing deals?
The company that has a turn over of $44.8 Billion and had profits of $229 million?
Do you really think you can compare the two? Really?
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If I am not in my room, is it still my room? |
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![[Post New]](/s/i/i.gif) 2010/09/01 16:43:34
Subject: WTF is wrong with GW staff members??
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Buttons Should Be Brass, Not Gold!
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@Elmodiddly: Sure - why not? - unless you would like to posit that Bandai is losing money from their model making group and subsidizing it from its other arms.
As for claims that Bandai enjoys more widespread appeal, while Gundam is kind of a cultural phenomenon in Japan, it is still a niche product outside Japan. Its merch is targetted at and mostly consumed by fans of the series, very much like how GW merch is directly driven by fans and players of the GW universe through the wargame (and to some extension, the video games). To suggest that something like Tamogotchi or Ben10 would translate into additional Gunpla sales is ludicrous.
Bandai is doing what GW is trying to transition towards (cue CT Gamer from the first page) with its increasingly diverse portfolio of video games, card and board game and the upcoming Ultramarines film. The fact that Bandai has other profitable arms doesn't change the fact that while mould costs are expensive, they don't factor as much into the costs as defenders of GW's business plan claim.
While I am well aware that pleasing all customers is impossible - I think that to give GW's business model a free pass on that basis is silly, as there's clearly room for improvement in their strategy. I'm afraid that you and I will never see eye to eye on that.
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![[Post New]](/s/i/i.gif) 2010/09/01 17:16:00
Subject: WTF is wrong with GW staff members??
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Blood-Drenched Death Company Marine
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They should just abolish the stores and drop prices slightly. Keeping only a few of the bigger, more clubbly stores open I think
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![[Post New]](/s/i/i.gif) 2010/09/01 17:51:35
Subject: WTF is wrong with GW staff members??
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Tail-spinning Tomb Blade Pilot
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GW customer service can be more tuned, their business strategy is spot on though considering their latest profits are up on last year.
What I am saying is that you can't compare a company such as Bandai because they have many fingers in many pies and such a large manufacturer can afford to do such things as you describe with their models because their business can absorb such costs.
GW cannot absorb such costs, you have seen the year reports, you can see where the molney is gong the same as me. They have to increase costs, it is business facts, items increase in costs, moulds etc so that has to be factored into it otherwise they don't make profit.
It's not about defending the business plan, it is the only business plan available to GW! They simply cannot afford to offset costs until such things as the movie take off and increase revenue.
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This message was edited 3 times. Last update was at 2010/09/01 17:53:29
If I am not in my room, is it still my room? |
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