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nkelsch wrote:

LunaHound wrote:

"we use facebook as a form to advertise , any comments not related to how much you love our cool product are going to be deleted as been Off Topic "

What else would they use FB for? Every other company I see on FB is pure advertisement.

GW isn't your friend who wants to see pictures of your baby taking a poop and pictures of you drunk at the beach or your witty status updates about American Idol results... They want to sell you things.

Thats IS my point , yet you see people NOT associating the FB OR the webdude as they are part of GW and wants people to "leave web dude alooooooooooooone" and not wanting other customers to voice their
opinions on this latest GW matter.

LunaHound wrote:

nkelsch wrote:

LunaHound wrote:

"we use facebook as a form to advertise , any comments not related to how much you love our cool product are going to be deleted as been Off Topic "

What else would they use FB for? Every other company I see on FB is pure advertisement.

GW isn't your friend who wants to see pictures of your baby taking a poop and pictures of you drunk at the beach or your witty status updates about American Idol results... They want to sell you things.

Thats IS my point , yet you see people NOT associating the FB OR the webdude as they are part of GW and wants people to "leave web dude alooooooooooooone" and not wanting other customers to voice their
opinions on this latest GW matter.

Customers don't have the right to a public venue to voice their ignorant or well-thought out opinions... They can do that elsewhere and GW can take down the posts... I see no reason they should allow internet trolls to wreck up the joint.

They have the right to purchase or not purchase.

The truth is they are all plastic-addicted crackheads who will still blindly purchase the same way they currently do regardless of price increases or shipping restrictions and just want to moan about it. If no one is gonna quit buying stuff, why should GW listen? People want their cake and to eat it too. Or everyone but them to boycott so they can get cheaper prices but never stop playing.

nkelsch wrote:

LunaHound wrote:

nkelsch wrote:

LunaHound wrote:

"we use facebook as a form to advertise , any comments not related to how much you love our cool product are going to be deleted as been Off Topic "

What else would they use FB for? Every other company I see on FB is pure advertisement.

GW isn't your friend who wants to see pictures of your baby taking a poop and pictures of you drunk at the beach or your witty status updates about American Idol results... They want to sell you things.

Thats IS my point , yet you see people NOT associating the FB OR the webdude as they are part of GW and wants people to "leave web dude alooooooooooooone" and not wanting other customers to voice their
opinions on this latest GW matter.

Customers don't have the right to a public venue to voice their ignorant or well-thought out opinions... They can do that elsewhere and GW can take down the posts... I see no reason they should allow internet trolls to wreck up the joint.

They have the right to purchase or not purchase.

The truth is they are all plastic-addicted crackheads who will still blindly purchase the same way they currently do regardless of price increases or shipping restrictions and just want to moan about it. If no one is gonna quit buying stuff, why should GW listen? People want their cake and to eat it too. Or everyone but them to boycott so they can get cheaper prices but never stop playing.

Im not saying GW DONT have the right to delete posts that are harmful to their business. Im saying the customers HAVE the right to voice their opinions for their dissatisfaction with GW.
my point is , GW FB is every bit as GW as their head office, im not going to treat GW FB as some sort of independent private fans which they are NOT.


Automatically Appended Next Post:

nkelsch wrote:The funny thing is these people who want change still give GW money by the fistful while saying their business model is flawed. Obviously not flawed enough to still get your cash. Obviously the customers exist and continue to exist. Being a moany pissy customer is still a customer and your money is just as good as anyone elses. The only way to hurt them is to vote with your wallet and to never buy any GW product, not from them, not from resellers, not from existing stock, not from ebay, not from anything as even if you buy it 3rd hand, your money enables someone to turn around and move more GW product.

Anything but 100% walking away hands down stop purchasing of GW products through all avenues is a worthless gesture with no real impact.

Gonna disagree you there especially the highlighted part.

Any company knows their products are constantly in need to be sold to new customer base. Having the current existing customers stop buying product will indeed hurt GW to an extent, certainly not 100%
Llets be realistic here , not having new customers base to replace the ones leaving WILL also hurt GW. Also , you ever wondered why GW sells so much Space Marine stuff?
Its not a coincidence that almost every new customers will infact collect SM when they start, before they get familiar enough to start a new army they like. Thats why GW is willing to put so much effort in
promoting SM as their flagship product , because it SELLS to new customers. Everything GW does points towards how much they value new customers , thats why so many vets are agitated.

Words travel fast , as news and experience passed / heard from others will very often effect a new potential customer.
Forum , will inform readers GW's past way of doing things.
FB posts will inform new possible GW customers to 2nd thoughts about choosing this company's game.

GW FB is every bit as GW as their head office, im not going to treat GW FB as some sort of independent private fans which they are NOT.

No one thought their Facebook page was independent from their office.


Automatically Appended Next Post:
The facebook post that inspired 153 posts so far on Dakka only got 366 comments on facebook (as of now). That's something like 10 - 20 times the amount of comments GW FB notes usually get.

I think no matter what happens and how GW do something there's always going to be a mass uproar about it.... Its like government, you vote the guys in but a couple of weeks after they start the whole world hates them again, with GW market they have too many people to please as well as earning money for themselves, if they just pleased everyone, went bankrupt and shut down, everyone would start raving about how GW did a bad job as a company and ruined there hobby, its a lose lose situation but only one way makes them money which is what its all about Im afraid

Mantle wrote:I think no matter what happens and how GW do something there's always going to be a mass uproar about it.... Its like government, you vote the guys in but a couple of weeks after they start the whole world hates them again, with GW market they have too many people to please as well as earning money for themselves, if they just pleased everyone, went bankrupt and shut down, everyone would start raving about how GW did a bad job as a company and ruined there hobby, its a lose lose situation but only one way makes them money which is what its all about Im afraid

How do you explain Private Press then? they seem to be doing great and the customers are generally happy with their business model.

nkelsch wrote:

Customers don't have the right to a public venue to voice their ignorant or well-thought out opinions... They can do that elsewhere and GW can take down the posts... I see no reason they should allow internet trolls to wreck up the joint.

What?

GW chose to operate in the largest SOCIAL MEDIA PLATFORM on the face of the earth: Facebook. So, yes, people do have a right to post there good/bad opinions their since GW didn't mark their pages "friends only".

If they chose to take down the posts then they risk further bad press, something which is really bad times for a company. That's reason enough.

Lastly, your definition of people sharing their opinion on a topic as "internet trolls" is a gross misrepresentation. Some will be little more than jerks, but most of the posts were genuine feelings.

MrNurgle wrote:

Drachii wrote:

Manchu wrote:Pretty mature for his age, if you ask me.

Big bucket of +1 for this. Impressive lack of toys being thrown from pram compared to some of the more 'mature' users here ¬¬

Thanks I am 16 btw

Wise beyond your years.

Honestly, the best way is to simply not buy any Games Workshop product. If you purchase from a LFGS---purchase other lines instead to keep the guy in business.


If everyone---told everyone they knew that played 40k----to not purchase any GW product for----say two months---I dare say it might make a blip. So 1k people see the thread---tell 2 others---everyone followed that---that's 3k people. Say each would have spent 30 bucks in that time frame---that's 90,000 dollars. That's likely wishful thinking---but if enough people organized and simply didn't spend money---they would notice. However most people lack attention spans or discipline to conduct a buy freeze like that.

AgeOfEgos wrote:Honestly, the best way is to simply not buy any Games Workshop product. If you purchase from a LFGS---purchase other lines instead to keep the guy in business.


If everyone---told everyone they knew that played 40k----to not purchase any GW product for----say two months---I dare say it might make a blip. So 1k people see the thread---tell 2 others---everyone followed that---that's 3k people. Say each would have spent 30 bucks in that time frame---that's 90,000 dollars. That's likely wishful thinking---but if enough people organized and simply didn't spend money---they would notice. However most people lack attention spans or discipline to conduct a buy freeze like that.

Although I very much approve this, easier said than done

Several stores I know of pretty much only sell warhammer gaming wise, most stores only get a huge revenue from warhammer. Plus some people also just dont want to play dramatically different games or use models with different ascetics

I like GW more now I know their Facebook page is safe and sound in the hands of Spidermen.


unless they are the spidermen from Mars, which would be rather sinister.

Chibi Bodge-Battle wrote:I like GW more now I know their Facebook page is safe and sound in the hands of Spidermen.


unless they are the spidermen from Mars, which would be rather sinister.

hahahhaha

what's weird is all this talking about GW made me really want to buy more stuff from them.

That FB thread needs more CRASSUS ARMOURED TRANSPORT!

Personally, I think this price hike is good news. I think the only thing that will change GW's marketing is competition. If their monopoly on wargames is broken, they will HAVE to market more effectively/competitively. Infinity couldn't have picked a better time to sponsor Beasts of War, and Miniwargaming has also vocalised an opportunity for Privateer Press to take up a market share. This price hike will sting now, but later I think it will come out in our favor.

TBH, you've gotta think of game theory...

I will not be surprised at all if P3 or any of the others increase their prices in line with GW.

Competition does not exist with this kind of 'unique' product, considering that there are really no other companies producing to the same quality with the same range... Being a luxury good, rational people would buy less from the company that does this, but because there is 'so much' desire for its particular product, and because of the afore mentioned 'uniqueness', there will be little change in the number of units sold.

I disagree, I just think Privateer Press/Infinity need more of a presence. And as to competitors raising their prices? To me, they ONLY reason I'd consider playing them is that they're cheaper. I think grabbing GW's business model would be...anit-progressive.

I would be forgiving of GW if their price increase also came with an explanation*.

*That assumes they are not doing it to gouge the prices. Reasonable answers could include price of material, transportation costs, costs of increased production, ect..

Kroothawk wrote:I think this was the only acknowledgment the web dudes dared. Others would just have deleted the posts or closed the thread or facebook page.
Keep in mind that GW's internal atmosphere is very restrictive, with critique/feedback not encouraged and often leading to being fired.

thats comforting, i'm sure. no wonder no one can say anything to the gw morons.
i've stopped buying because of price, quality and numbers in a box. airfix among others make tanks that look like tanks, and supposedly being 40,000 years in the future, where are the ray guns and hover tanks? no, gw makes the wrong scale ww1 tanks for sm, csm and ig.
morons. vacuous morons.

also, if boycotting gw will get the message across, why not boycott them until they wake from their coma and see what they are doing to the customers..

i'll be dead one day, and before then, i'd like to play, not become some bitter, twisted individual that hates. but sadly, thanks to gw....

You know, to be honest, I don't believe any of it. I doubt that there are "web dudes," average Joes who are just trying to help. That post was a calculated response approved by senior management to try and appease the angry mob forming on Facebook.

WarOne wrote:I would be forgiving of GW if their price increase also came with an explanation*.

*That assumes they are not doing it to gouge the prices. Reasonable answers could include price of material, transportation costs, costs of increased production, ect..

an email i sent to gw a while back consisted of a few price related questions and one was - how do you work out your prices and why is a single model of standard troop size say £12 while another moel of similar size is only £4?
the reply i got was ludicrous. 'we have to pay model makers, painters, rules writers, shop owners, drivers, etc.' probably the tea lady as well.
they only need to make a master model, make the molds and cast it. obviously shipping and stores come into it, but painters? i paint my own stuff, thanks. and rules writers? grow up. the game is crap enough. i only used to collect and paint. not now though, gw can sit on it and swivel.

CadianXV wrote:

MrNurgle wrote:But I would rather spend some extra quid walking down to my local store, be greeted by warm, friendly staff who sell me the product, give me painting tips and let me build it in store if not busy.

Your experience is unique. I get the hard sell whenever I make the mistake of visiting a GW store, despite repeated requests to the contrary. Painting tips are a thing of the past in many places too; the one-man-store policy leaves the manager stuck behind the till, or trying to rope in the parents of a younger child.

Although I'm glad you enjoy your store experience, mine has been very different.

His experience isn't quite unique.

I love going shopping at my local GW store, which is odd for someone with social anxiety like myself. Normally smaller, more cramped stores are a nightmare for me, but the staff at my local GW are always friendly and willing to help me out. I've never had any sort of hassle with getting missing parts replaced. They don't push any products on me, and if I have questions about a particular unit or boxed set, they make the time to help out. They always ask if I need glue or paint or primer, which I usually don't, but I love that they ask, because I have forgotten before. I once mentioned my neglecting my paintwork in favor of videogames, and they mentioned that if I wanted to, I could come by the store and paint there. I've never met a surly or rude employee there in the eight or nine years I've been shopping there, and there are often multiple employees in the store on weekends, when the store is at its busiest.

I like the quality of Games Workshop's products, and even though they're quite pricey and I'm a bit silly about purchasing and starting new armies sometimes - ten different armies at between 1,000 and 6,000 points accumulated over nearly ten years, most trending toward the former - I have my habit under control these days. I'm fortunate enough to be able to afford their products and I like the games.

I certainly would prefer their prices be lower, and I definitely don't agree with a lot of their recent policies, but I enjoy their products. I started a game of Warhammer 40,000 tonight, and it was a lot of fun even though we only got to play turn one. (My regular opponent is a family member who does work, so during the week we get in a turn or two when we can.)

'we have to pay model makers, painters, rules writers, shop owners, drivers, etc.

model makers - duh..
painters - eavy metal guys...
rules writers - keeping themselves employed by writing garbage books
shop owners - duh..
drivers - shipping isnt cheep with increasing fuel prices ya' kno
etc. - tea lady as you've said, the fancy offices, the office parties, competitions, internet for surfing, video rentals, dividends, icecream, peanut butter...

Seriphis wrote:

'we have to pay model makers, painters, rules writers, shop owners, drivers, etc.

model makers - duh..
painters - eavy metal guys...
rules writers - keeping themselves employed by writing garbage books
shop owners - duh..
drivers - shipping isnt cheep with increasing fuel prices ya' kno
etc. - tea lady as you've said, the fancy offices, the office parties, competitions, internet for surfing, video rentals, dividends, icecream, peanut butter...

yep, all those things and more. gw haven't a clue about costs.

on the point of shipping costs to the aussies, why cant gw open a factory there with a second set of molds? they could do this in all countries where they sell their stuff. they can certainly afford it, especially in light of yet more price increases...
it doesn't take a genius, just a good human being to say 'i will listen'
amateurs.

Manchu wrote:More like Age of Apostasy then, yea?

http://wh40k.lexicanum.com/wiki/Age_of_Apostasy#Further_Descent

Yet again, the demands for palaces and statues grew, forcing further tithe rises. The people, already disgruntled, saw this increase as exorbitant and the population of many worlds across the Imperium rebelled against the rule of the Ecclesiarchy and refused to pay any tithes. Even Planetary Governors spoke out against the tithes and redirected the funds to their own purposes, although their pleas went unheard.

I concur.

Cool avatar by the way, where's it from?

I honestly don't remember. I picked it up off the Internet back in the nineties and have used it as an avatar a few times over the years. Ironically, I was eyeing off your avatar as well. I'm a huge Dredd/2000AD fan and the dollars I'll no longer be spending on GW will partly go to Wargames Foundry and Mongoose Publishing.

Anyone else noticed the sudden surge in flickr image links made by the web team in an attempt to remove the complaining threads...?

TheFirstBorn wrote:Anyone else noticed the sudden surge in flickr image links made by the web team in an attempt to remove the complaining threads...?

Wow, it is like my earlier post was some kind of vision into the future!

TheFirstBorn wrote:Anyone else noticed the sudden surge in flickr image links made by the web team in an attempt to remove the complaining threads...?

Yup, SilverMK2 called it back on the first page:

SilverMK2 wrote:
...I would bet anything there will be a whole flurry of posts by GW now to push it off the front page as well...

They haven't quite pushed it off the front page yet but it is certainly far enough down the page that one needs to scroll down a way to see it, meaning if you aren't looking for it, you would probably not know it was there (at least, with my browser and resolution anyway)

Ah that's the post I'm sure I'd read somewhere! Looks like the battle for Facebook is over then..

SilverMK2 wrote:

TheFirstBorn wrote:Anyone else noticed the sudden surge in flickr image links made by the web team in an attempt to remove the complaining threads...?

Wow, it is like my earlier post was some kind of vision into the future!

Good call SilverMK2!

But shame on the webdudes, simply more evidence that the views of GW fans are being sidelined (if we didn't need more evidence of that already).

I say we don't stop the hijacking. Sure, the "webdudes" gave some sort of response, but obviously this is because the sheer volume of posts before was too much for them to simply delete them. That is my theory at least. Appease the peasants so they stop rioting because they cannot actually contain what is going on any other way. And I don't think they CAN follow through with what they said either, not if it continues at the rate it has. Maybe if GW keeps getting email complaints from staff about the way things are going on there, they will finally deign to come down and speak to the rabble!!