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Hekal Xul wrote:

What the hell is with the size difference on this guys two hands? Was it always like this in metal?

My Zoanthrope I bought at a GW store, it looked fine in the blister but looking at the upper torso, unacceptable miscast, a replacement is coming. I also got two of the same arms and none of the other.

I bought a pack of striking scorpions on the same day but a few bent swords and bubbles by the crotch area, but nothing too serious...

Tyranid Horde wrote:My Zoanthrope I bought at a GW store, it looked fine in the blister but looking at the upper torso, unacceptable miscast, a replacement is coming. I also got two of the same arms and none of the other.

... how? That's not really possible. Was the model on the sprue still? If it was, then there's no actual way for 2 identical arms unless they fethed the actual mold up. In which case there's more Zoanthropes with 2 of the same arm sets floating around.

I've heard so many horror stories about finecast and said I don't want to buy any until they fix mistakes. Well, my birthday is 4 days away and storm of magic just came out and I REALLY wanted that cockatrice, so I took a chance, gritted my teeth and bought it. I looked EVERYWHERE for a mistake. There just isn't a single one. I expected a bunch...expected misshapen body parts or miscasts, but it's perfect. I'm happy with it. It's a tad bit smaller than I expected, with very few parts, but I love the model, so it's ok. Next time just make it about half again as big GW

I said I wasn't going to spend retail price on GW, and that still holds true-I bought at a 20% discount, PLUS my ravenwing boxset I got tonight was still marked at 90, not 105. So I saved even more on my whole purchase. Happy? You bet. Still willing to take the pain of the price increase? Nuh uh. Discounts only. Discounts only.



edit-Also, I looked at a bunch of models I heard had lots of miscasts, like the Chaplain with jump pack. He was perfect too. Not going to buy him, as I have LeMartes and he can always play a chappy with JP, but the one in this store was perfect.

And Mr. Mystery-this makes 2 perfect cockatrices without complaint. Yours and mine. I humbly admit that I have personally misjudged finecast as I have not seen a flaw myself yet. Online pics notwithstanding. And 35 isn't bad for a nice, pretty monster. Do I wish it was $20? Yes. Will I moan it was $35? No. Especially since I paid for it with per diem lunch money for work. Happy birthday from the boss


Automatically Appended Next Post:
Okay, scratch my previous comment about the cockatrice being perfect. The model IS great...right until the part where I realize it's missing its right leg Time to call GW tomorrow and request a replacement leg...sigh. I think it's on a separate sprue or something, there doesn't even seem to be a place for it on the sprue. I retract my previous statement about misjudging finecast. But this seems to be a simple mispackaging issue. I'm sure they'll send me out a new foot. I hope. Maybe. I don't want to send the model back though, as the rest is perfect. I just want my foot. What results did other people have with missing parts? Were you able to just get the part you need of finecast, or does the whole model have to go back?

timetowaste85 wrote:And Mr. Mystery-this makes 2 perfect cockatrices without complaint. Yours and mine. I humbly admit that I have personally misjudged finecast as I have not seen a flaw myself yet.

timetowaste85 wrote:Okay, scratch my previous comment about the cockatrice being perfect. The model IS great...right until the part where I realize it's missing its right leg

Much LOL's at this, my good man.

I really hope they get their act together by the Necron release.

I've bought 2 boxes of Flamers, 1 Zoanthrope, and 1 Cockatrice and I've had no problems with these.

Upon first inspection I thought that the material seemed brittle but after I dropped the Cockatrice on it's wing I was proven wrong. The wing didn't even pop off, it just needed a little extra glue to strengthen the connection.

Question to people sending stuff back to GW to get their replacement -

Do GW refund you the postage and packaging on sending that item to them? Because if they refuse, you don't have to post it, but you are still entitled to a replacement/full refund.

-Loki- wrote:

Tyranid Horde wrote:My Zoanthrope I bought at a GW store, it looked fine in the blister but looking at the upper torso, unacceptable miscast, a replacement is coming. I also got two of the same arms and none of the other.

... how? That's not really possible. Was the model on the sprue still? If it was, then there's no actual way for 2 identical arms unless they fethed the actual mold up. In which case there's more Zoanthropes with 2 of the same arm sets floating around.

Well it is really possible Loki, some of the model was off the sprue which I didn't notice at the time of purchase. Might have been a mispack. I have pics if some don't believe me...

Tyranid Horde wrote:Well it is really possible Loki, some of the model was off the sprue which I didn't notice at the time of purchase. Might have been a mispack. I have pics if some don't believe me...

I've seen a vid review of a Finecast GK mini and before the packs opened its obvious to him a part is missing. From what he was saying it should have been cast on a sprue together with another of the included bits (which, for some reason, was loose). As a topper there were also deformities in some of the parts. Suggests they are kitbashing blisters from failed castings/returned minis and obviously not using any sort of QC proceedure.

I purchased two models in store when finecast came out, both had to be returned. After some commiserating with the store owner about the headache finecast returns was causing, I inspected three more models before finding two that were acceptable.

So, I have personally experienced a 60% failure rate on my 5 model sample size.

Howard A Treesong wrote:Question to people sending stuff back to GW to get their replacement -

Do GW refund you the postage and packaging on sending that item to them? Because if they refuse, you don't have to post it, but you are still entitled to a replacement/full refund.

Well for the first time ever (in my experience of a half to a dozen or so returns over the last ten years) they have a freepost returns address in the UK.

Also, I was wrong they hadn't charged me for the replacement Succubus, but they did ask for the faulty one to be returned, sending to the new freepost return address at Lenton.

Not sure if that is just GW catching up with the times, or a indicator of how many replacement models they are getting requests for, as in the past they sent parts or even full models out and did not request the faulty one to be returned.

i bought 1 finecast model, it was a wood elf highborn with great weapon, and it took just a little bit of prepwork but other then that it was great. the only problem was with glue-ing and that was my fault. But so far i really like finecast.

Ouze wrote:

timetowaste85 wrote:And Mr. Mystery-this makes 2 perfect cockatrices without complaint. Yours and mine. I humbly admit that I have personally misjudged finecast as I have not seen a flaw myself yet.

timetowaste85 wrote:Okay, scratch my previous comment about the cockatrice being perfect. The model IS great...right until the part where I realize it's missing its right leg

Much LOL's at this, my good man.

I really hope they get their act together by the Necron release.

Yeah, it was pretty funny. But, I called GW first thing this morning and there is a new leg on its way to my house as we speak. So it's cool.

Morathi's Darkest Sin wrote:Well for the first time ever (in my experience of a half to a dozen or so returns over the last ten years) they have a freepost returns address in the UK.

Also, I was wrong they hadn't charged me for the replacement Succubus, but they did ask for the faulty one to be returned, sending to the new freepost return address at Lenton.

What does this mean? I'm in the US. Does it mean you can mail a box somewhere, sans postage? Do you need a special label or something?

I don't think UK Freepost addresses work internationally. I'd guess the US side of things has an equivalent thing running at Memphis?

The closest analogue is prepaid, which generally requires a prepaid/preprinted label (which you can print at home, if they send you one electornically). Mostly seen on business reply envelopes stuffed in junk mail.

It sounds like what you guys have is a box you send stuff just by writing free post on it, and they pay deliveryupon receipt? Is that accurate?

Ouze wrote:The closest analogue is prepaid, which generally requires a prepaid/preprinted label (which you can print at home, if they send you one electornically). Mostly seen on business reply envelopes stuffed in junk mail.

It sounds like what you guys have is a box you send stuff just by writing free post on it, and they pay deliveryupon receipt? Is that accurate?

That's about it. Someone has to pay for it somewhere it's not a public service. "Freepost" is free to the person sending it, the recipient has to cover the cost. Similarly if you don't put the correct amount of postage on something the recipient will be asked to make up the difference before being allowed the mail.

You can also get pre-paid envelopes and sometimes companies or government will send you those if they want to get a survey back or something.

I would care to see pics of the FLAWLESS cockatrices before I believe any of your claims.

They are large casts, which may go in their favour, but all those surfaces only provide more opportunity for flaws.

Call me a cynic, but I wont believe it til I see proof

Howard A Treesong wrote:

Ouze wrote:The closest analogue is prepaid, which generally requires a prepaid/preprinted label (which you can print at home, if they send you one electornically). Mostly seen on business reply envelopes stuffed in junk mail.

It sounds like what you guys have is a box you send stuff just by writing free post on it, and they pay deliveryupon receipt? Is that accurate?

That's about it. Someone has to pay for it somewhere it's not a public service.

Wait, the post office isn't a Public Service? When did this happen?

Anyway, there's basically nothing like freepost here in the States.

My camera sucks, it's first generation digital, and I'm on the road. So you'll have to ask Mr. Mystery for one. Let's just say that I was anti Finecast and then got my cockatrice and have no complaints. If that helps at all...awesome. If it doesn't, well, unfortunately you'll need proof from somebody else. There was also VERY little flash on the thing-I just have to cut off a few sprue pieces, but nothing wrong on the wings, the body, the tail, or the single leg I got

Ouze wrote:

What does this mean? I'm in the US. Does it mean you can mail a box somewhere, sans postage? Do you need a special label or something?

Although in effect this was answered, the label thing does indeed happen in the UK. There is also a Freepost Code option, which works by them giving you an address, and part of that is say... Freepost 56550, which allows me to send for free, the Post Office/Royal Mail have a record of the code, and GW will have a set deal for each item of post sent to them in this way.

Thats the method GW are using in the UK.

I actually havent had many major problems with finecast models! I quite like them to be honest (apart from their price!)

I have bought 3 squads of plague marines and logan grimnar that are finecast models, and so far the only problems ive had are 'bubbles' in the resin, which I fill in with either super glue or green stuff. Oh and Logan's axe was bent quite a bit so had to fix that. But yeah, other than that I have nothing but good things to say about it really

Dan

I got the Techmarine with Servitor Box. The Techmarine has major problems with his right knee missing, a glob on his head, the Flammer being a detail-less blob, the plasma cutter having the mold slip, making it very far off, The servo arm on the heavy bolter sprue being heavily pitted, the heavy bolters being concave on the "flat" parts, and the Power axe arm having a big bubble void on the corner of the shoulder pad and upper arm. So yeah, calling that one in.

Servitors (other than the heavy bolters) look great. Easy clean up, very few bubbles and warping even.

Like many other people I know, I bought the Terminator Librarian for my first Finecast minature.

Inside the unresealable package , it looked to be in pretty good condition compared to a nearby Astorath the Grim. I bought it and tore through the packaging.

Right off the bat, I noticed that something was wrong with the model. The hand holding the staff had large bubbles in the fingertips. No amount of superglue can fix that.

Also, the armor's edge on both leg greaves were wavy and there is a bubble in the gem on the right leg. And one of the lightning bolts on the legs is missing its tip.

Also the material felt very fragile. I knew this become a problem later, as the staff was bent slightly out of shape. I tried to bend it back and it snapped in half.

The Great Wolf wrote:I have bought 3 squads of plague marines and logan grimnar that are finecast models, and so far the only problems ive had are 'bubbles' in the resin, which I fill in with either super glue or green stuff. Oh and Logan's axe was bent quite a bit so had to fix that. But yeah, other than that I have nothing but good things to say about it really

Dan

NO, NO, NO!!!

Miliput wash over the model, once cleaned, then a light sanding...

This is the recommended way toprepare these models.

Superglue and GS are just the GW method to sell more hobby supplies to you and will no actually fix these to the standard of the "greatest thing since breathing air" or whatever their tagline is...

Also, without pics, this thread is severely lacking in its original purpose... to prove that Fineca$t are rubbish

I have pics to load up back up there in my post ^^^

Actually the OP says to "list and problems you've had"

So really anything other than that (such as my post here or any of the ones demanding they be fixed in a certain way or other ranting) is not what this thread is for

Got another set; Vanguard vets. Opened it int he store as per the manager's request to make sure they were good. Two of them were. Two were missing major chunks, and the third was mottled as if the resin hadn't actually mixed and he was bendy as all get out. He told me I had a choice to either grab the set he had in store and try to make one good set, or call gw and have them send me another one. I went with option a, and we opened the other box. Three of those were good, though unfortunately, there was one that was crappy in either pack. Still it wasn't insurmountable and I fixed him up with a little epoxy putty due to my general impatience.

So that puts my household at roughly 50/50 now. We had two good (Darn near flawless) models, and two not so good, needed to be returned models.

That said however, I will say that their replacement policy and general customer support at the local and phone levels has been superb as usual.

I think many of these issues have something to do with the first production run. I just recently bought Lilith Hesperax in person, to make sure It was of good quality. The exact package I am 100% sure came from the initial 'unveiling' of my FLGS. There were 2 sprues, couldnt see the back one very well, but both seemed ok, so I bought it. I come home, find that everything is flawless, except that one of the blades wasn't there, as if it had snapped off in the mould. So I called GW, they sent me a new one, opened it today. And the entire kit is on ONE sprue now, instead of two. I think they are really busting their ass over there to fix this...but I'd still give it a few months. Oh, and the flashing on my second model is worse, but everything is there. Just my 2cent story.

AvatarForm wrote:Also, without pics, this thread is severely lacking in its original purpose... to prove that Fineca$t are rubbish

I have pics to load up back up there in my post ^^^

I tried taking some more pics, but I don't have a good enough camera. Nor do I have $500 to go out and buy one just to take good detailed shots of the stuff I'm pissed off about.

Also, why is a miliput wash so much better? I don't see why it matters how you do it, as long as the hole gets filled in the end and doesn't look like crap.

One Dark Eldar Archon: No Problems.