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And GW says the internet is a fad... look what we've (hopefully) accomplished with our loud and annoying whining.

If the pictures on the GW online store had looked anything like the vacuum formed end product, then they could say "they were expected to look like that". But customers were misled by the crisp detail of the models shown in the online store and we most certainly did not expect that the product we're receiving now would look like as it does.

And I think most of us would accept some level of detail loss because we understand that vacuformed stuff ain't ever going to be the same quality as proper injection moulding.

But there's accepting a slight loss of quality, and then there's this Blastscape crap. *shakes head* These were the things I was most looking forward to from the Planetstrike release (other than the Aquila Shrine). It is such a disapointment to see the end result.

Let's hope this latest news pans out and there is a recall.

I got my blastscape two days ago from the GW store in Antwerp (Belgium) and it had the same issues with lack of detail and very thin material. One bit was so flimsy it got crumpled during transport (the bit Panic was able to push his pen through).
I took it back to the store today and got a full refund. The store manager went through his stock to see if he could find any where the detail was better defined but they were all equally bad.

Seems to me this is a bad product, not just a bad batch.

Well. I was gonna buy me some of that.

Not now though. I'll just buy the same quality product from amera for a fifth of the price.

H.B.M.C. wrote:And GW says the internet is a fad... look what we've (hopefully) accomplished with our loud and annoying whining.

Rightfully so though. One of the few cases around where that cant be enough whining Ever
I cant believe they throw crap like that on the open market. Quality control is basically non-existent there appearently.

This whole deal sucks because you guys are having to deal with bad product, but it's kind of cool because it feels like there is going to be a recall (the gamer's voice is being heard).

Sgt Diablo wrote:Lunahound is totally right. .25 cents is just about right for something that crappy. I priced terrain out like this with a manufacturer in China. The same place GW gets theirs. I was quoted .50 cents per unit shipped to me in Arizona. I needed to order at least 500 but large discounts could be had at larger amounts ordered. I only needed about 100 for a tournament, but non the less. I would bet my bottom dollar GW spent less then .30 cents for each of these craters.

That is no joke. So .30 cents X 5 per bag they paid $1.50 for the set. You pay $20.00 and it looks like crap. GW makes a profit of $18.50 on each sucker that buys this junk. WOW. All I can say is WOW.

I'm all for companies making profit but on crap like this with that kind of profit. They should be ashamed of themselves.

Romeo
Battle Foam

As I said above, the bottom line is that we should be blaming GW's naked greed instead of the Chinese manufacturer. If GW didn't try to pull a trick on us by selling a $2 bag for $20, or provided a $16 part, everybody would be fine. But trying to pull 90+% GP is excessive.

Similarly, if we were to have the Chinese make a $20 terrain set, it would be one hell of a set.
____

Sgt Diablo wrote:The only kind of primer that will have any kind of chance on working with this crap will be Krylon Fusion for plastic.

Or you can paint with RC car paints for Lexan shells. Those will also fuse with the plastic.
____

Mr. Bombadidaloo wrote:Perhaps GW intends to shift the majority of its mass-produced plastics to this in an effort to cut costs and stay in the market.

Nah. GW was trying to make a quick buck and got caught out.

That said, if GW moved FW production to China, quality and volumes would go up tremendously, while costs go down...

JohnHwangDD wrote:That said, if GW moved FW production to China, quality and volumes would go up tremendously, while costs go down...

You forgot to mention that prices would stay the same.

On a more serious note, I highly doubt quality would go up.

JohnHwangDD wrote:That said, if GW moved FW production to China, quality and volumes would go up tremendously, while costs go down...

Yeah, we'd be hearing about warped and miscast parts all the time and because there miles away in china it would take an age for them to get back to you with replacements for faulty parts. Their customer service would be terrible.

George Spiggott wrote:

JohnHwangDD wrote:That said, if GW moved FW production to China, quality and volumes would go up tremendously, while costs go down...

Yeah, we'd be hearing about warped and miscast parts all the time and because there miles away in china it would take an age for them to get back to you with replacements for faulty parts. Their customer service would be terrible.

Uh, how is that any different from how Forgeworld operates right now?

George Spiggott wrote:

JohnHwangDD wrote:That said, if GW moved FW production to China, quality and volumes would go up tremendously, while costs go down...

Yeah, we'd be hearing about warped and miscast parts all the time and because there miles away in china it would take an age for them to get back to you with replacements for faulty parts. Their customer service would be terrible.

You meant this as deliberate irony, right?

My opinion: Legally, there isn't much one can do for a remedy. The quality is very poor but it does not look substantially poor enough to entitle the buyer (you) to a complete rescission of the contract (get all your money back).

Although, in the spirit of good faith, GW may want to consider recalling the products from the store shelves and refunding any money peeps spent thus far on the pieces. Why? Because continually making and trying to sell products of this poor quality would negatively effect GW's business in the future. As I have read, GW is refunding the money which is a good move. I, for one, will not be buying any of this stuff. :-)

markoseugene wrote:My opinion: Legally, there isn't much one can do for a remedy. The quality is very poor but it does not look substantially poor enough to entitle the buyer (you) to a complete rescission of the contract (get all your money back).

Seriously what are you smoking?

IF that is really your feelings on it I would like to sell you an army or two I'm looking to unload.

I'll post some pics of some detailed pro-painted models with tons of conversions and custom basing and then actually just send you some ok stuff of inferior painting quality once you pay.

Seems fair, and you obviously would not be entitled to a refund...

H.B.M.C. wrote:And I think most of us would accept some level of detail loss because we understand that vacuformed stuff ain't ever going to be the same quality as proper injection moulding.

Thats GW's problem they have to deal with. The customers shouldnt need to suffer from their inferior molding methods.

To be honest, if they had just:

A: used a better plastic.

B: Made the vacu-mold from a negative

C: Painted the models instead of the masters

None of us would be complaining.

I already spoke to my FLGS and they are not even putting this garbage up on the shelves. They are all going back to GW unless individuals claim their pre-orders. I won't be.

I'm more excited to be getting a couple Shrines of the Aquila but the Blaststrike was on my "must get" list, too.

The Shrine better not disappoint !!

Myrthe wrote:The Shrine better not disappoint !!

The shrine is just like the CoD buildings.

In fact it's perfectly interchangeable with them.

Even if they do remake them will any of you guys buy one after being burned so badly the first time? I sure as hell don't feel like buying a set at all now.

I don't see why they don't just make the moonscape/blastcape craters out of resin, like their barricades set. Then they might actually be worth the $20 price tag, and look like the god-damned pictures they pasted all over their $9 ad.

Well, we'll see what happens tomorrow.

They'll just give you a refund or exchange them for more worthless craters. They won't do what they should and issue a public apology, before announcing that the craters and all similar terrain releases in the future will be resin and actually worth $20.

If they make any announcement at all it'll just be the "bad batch" bs story, like it's been said.

I'm quite sure GW did NOT try to make a quick buck, or some bs like that.
Actually they are slowly upping the quailty of all their products.

Some turds are just make it through the big net.

True.. GW has slowly increased some quality of their latest models.. but the blastscape is just utter rubbish.. i mean don't even games workshop have standards??

Sadly while actual game workshop stores are getting cheaper and cheaper.... they don't even let you use their free sets of paints anymore :S

Flashman wrote:Think the differences between what was advertised and what was delivered are sufficient to justify a refund. Hope it was just a duff batch, because it looked like good scenery.

Everything I've seen is all the same, and unlikly to change.. what happened is very simple, they went for a cheap reproduction method.. vacuforming... instead of the more expensive injection molding they use on the other stuff...

Nice. Some of these before/after pics made by OP pretty clearly show that these products are NOT what was photographed. It doesn't even look like they painted up a master for the covershoot; it looks like they painted a conceptual piece that the mold master was later constructed for. They are actually different. I'll be honest in that I wasn't looking at grabbing these anyway, but I really will ward people off from them now. Thanks, OP!


Automatically Appended Next Post:

Valhallan42nd wrote:To be honest, if they had just:

A: used a better plastic.

B: Made the vacu-mold from a negative

C: Painted the models instead of the masters

None of us would be complaining.

How about :
D: Had removed their heads from their collective butts?

I will probably catch some grief for this...

I got my pre-order of the Blastscape today and it looks just like the pictures in this thread. I compared it to the Moonscape set that I have and it is made of the same plastic and has the same flex. A couple of the highest points had a little crush damage but nothing that is not fixable.

I agree that this is not what GW has on their site...not even close. I, however, would have been surprised if it had turned out looking that good. I fully expected to get a vac-formed set much like the Moonscape and that is what I got. It cost me $2.75 more than the Moonscape and cover more table area. This could have been, and should have been, a much higher quality.

Having said that I will be keeping my set and painting them up. I plan on working on them over the weekend. The real test for me is how they look on the table and how much work I have to put into them.

All in all these are not as bad as I was expecting after folloing this thread for the last couple of days.

I compared it to the Moonscape set that I have and it is made of the same plastic and has the same flex. A couple of the highest points had a little crush damage but nothing that is not fixable.

Have there been newer batches of the moonscapes that are of poorer quality? My friend has the moonscape craters from when they first came out and they are of much stiffer plastic than what seemed from the video linked above. The moonscapes that i've seen are quite good quality and very durable. These blastscapes look like trash to me and I won't be buying any, though I had thought to.

and regarding the problems of advertising not delivering... they seem to be doing the same with the planetary empires. The box cover shows a tile with a hive city on it

But I don't think this tile will be included in the box. It will be available separately via direct services. I was in my local GW store earlier this week when their latest 'black box' arrived and the hive city sprue was included, alongside the Battlewagon upgrade sprue and the kits for the new Leman Russ and Hellhound variants.

Inb4 GW's unofficial speech :

"Will you guys calm down? for price of 2 star bucks coffee you get 5 pieces of terrain!
you can use them for game as well as hobby "

Inb4 random hate speeches comparing GW to companies that could get away with murder because of convenience.

Oh...wait.

On topic:
Like I said earlier.
I will be VERY surprised if they do not do a recall or the like. Chinese factories are known to be shady, and the earlier example someone posted about high quality "demos" and then crummy products is not unheard of.
That's not to say that GW isn't responsible for it, but I sincerely doubt GW is doing some kind of a scam with these.

Kanluwen wrote:
That's not to say that GW isn't responsible for it, but I sincerely doubt GW is doing some kind of a scam with these.

More than likely they aren't trying to scam the customer, but they still have a significant problem with the product they advertised compared to the product they delivered. Whether it was intentional or not doesn't matter really, so long as they man up and fix it.