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I think Yohdrin's assessment of the timeline is pretty much spot on. I certainly wouldn't order a wild number of casts without a good idea of what the market wants, and if we look at bombshell babes, some backers took almost a month to complete the survey. (some longer, if I remember correctly?)

Personally, I blame Mark Mondragon. If I'd been able to order as many Black Widows as I wanted to, then I wouldn't have bothered with this one, I think.

Shall we put the first wave at the 15th of January 2014?

That would make it a year after they first announced their KS, right?

I think so.

When you say Jan 15th, do you really mean June 5th?

I guess he talks about Jan 15th.. .2015!

gak, I cursed us all now didn't I by mentioning a date huh?

Knowing my luck the one mini I want, General Wolfenstein, one of the first minis previewed, will be withheld until the third wave.

It will be interesting though, to see if they can hit their promised final date of March 2014.

You're not seriously entertaining any hope, are you?

If so, I have a 25 cd american songbook compilation if you're planning on entertaining for that long...

I'm kinda hoping that they deliver on time, as Wolfenstein is going to be my future space marine captain, but as we all know, I'm not allowed to have nice things.

I should finish my own Wolfenstein, actually...

They made a post on Facebook claiming its the minority of people that want updates and they only seek to please the majority.

Really?

Seems like they might be either believing their own hype or seeing only what they want to see.

I don't see ANYTHING like that on their official Facebook page. Their two most recent posts are the following.

This one posted on september third in response to a poster asking about an update.

Absolutely fair. We've been working hard to finish a series of minis, but we'll get something out ASAP.

and this one about two hours ago:

(Recopying from a conversation we had with some FB posters)
"Re the updates, we've already spent a few hours on one, it will be finished shortly, but don't get too excited yet, though, as the Big Update with all the pics will be the one after that... The BU will be released just a few days after the upcoming update, though, as we're nearly done with what we want to show you...
And yes, it is true that making 150 minis from scratch is really insane!!! But amazingly enough, we're moving forward really well, and are tracking pretty close to our plans.
These last few days, we've been mostly working on improving the mould-making process and on sculpting tons of different heads and expressions (sculpting heads is a good sign, because that's usually one of the last step we do). More details about this in the upcoming update."

It's on their Asharah Raging account.

That's where I'm looking and I'm not seeing it.

Here's some of it:

: oh, be kind! We put the minis first. I'm sure you'll agree that when we have to choose, getting the minis done trumps communications. And after a KS, the amount of work and decisions and setting up that had to be done is mind-boggling.

I mentioned how mierce was capable of creating minis and updating, to which they responded:

: I'm sorry we can't seem to agree. We are very much aware of how other companies run their Kickstarters, both good and bad. Every company has its own sets of challenges. At Raging Heroes , with 2700+ backers for our KS, we strive to please the majority, and sometimes, that will leave some unhappy, and believe me when I say that we are very very sorry for that.....

And my favorite, when I told them I found it surprising they claimed it was the minority that wanted updates:

: then perhaps you haven't been thinking it through: The majority want great minis, and understand that there are trade-offs between working on the minis and writing up updates.

Does not communicating mean no opportunities to be obnoxious? Because in that case I can definitely see the appeal.

 cincydooley wrote:
They made a post on Facebook claiming its the minority of people that want updates and they only seek to please the majority.

I heard it was Snowball behind all the problems.

 BobtheInquisitor wrote:

 cincydooley wrote:
They made a post on Facebook claiming its the minority of people that want updates and they only seek to please the majority.

I heard it was Snowball behind all the problems.

Oooh, classical and layered, nice!

It's certainly nothing that could possibly sway RH, but only a few moments ago KD:M was updated, and if you need a case-in-point to disprove the notion that "there are trade-offs between working on the minis and writing up updates", that case is made by KD:M.

If one wants to see the fruits of good communication with your backers, consider that the above KD:M update already has nearly 100 comments on it. RH's last update (posted July 29)? 27.

When I was speaking earlier about good will, you couldn't ask for a better contrast of how it can be built, or torn down; even announcing a delay the comments on KD:M are positive, indeed they clamor for the pledge manager to be reopened so people can put more cash in Adam's pocket.

Is it possible that Rh has an update up their sleeves so amazing that all will be forgotten? Perhaps. But every interaction for a company with their customers is a chance to build their image, and so far RH really don't seem to be rising to the challenge...

Like I mentioned in the KD:M thread, Poots knows how to communicate and when he makes a promise ("Things are hectic right now, expect a regular full update next week!") he does not disappoint, even if he does feel bad for being the bringer of bad news. Hell, we knew that delay was coming, but he is earnest about his intentions and passionate, something he has openly and enthusiastically shared with us all the way from day 1.

What a nice KD update... Would like to see something liket hat for Raging Heroes ;(

While I'm very patient, and also have very low expectations of these guys when it comes to timeliness and communication, their arrogance is really starting to grate.

I will have to agree with that.

I have quite conflicting emotions here on one hand I would love frequent communication from them, on the other hand, the little they communicate is better left unmentioned....

AlexHolker wrote:Does not communicating mean no opportunities to be obnoxious? Because in that case I can definitely see the appeal.

PsychoticStorm wrote:I will have to agree with that.

I have quite conflicting emotions here on one hand I would love frequent communication from them, on the other hand, the little they communicate is better left unmentioned....

Summed up nicely there, really.

Probably for the best right now.

Hopefully the miniatures truly are mind blowing works of art - if so, then mostly all will surely be forgiven!

Well played, AlexHolker . But I agree Alpharius, this is par for the course with RH and if their minis amaze, I think most people will look past their attitude.

Actually, I don't recall them ever being Raging Douchebags before this KS.

I'm with Azazelx on this and that's not only because I already called them so.

Up to this KS I ordered twice with them and was more than impressed by their speed. Althou beeing a french company I recieved my goods both times within a week! And in a fab quality. I so hope that they are going to use the same "resin" - it's rather a grey plastic by consistency and touch - they are using now!

Sadly I too think of them that way, as education is merely inexistent. First they promise an update within a certain timeframe - IT WAS THEM OFFERING THIS TO US!!!!! - and then they go call us names because we are deeply disapponted by them for not doing so and they're not even saying sorry, nor giving us any apology, for doing so!




edit: sorry for my spelling...it's really bad...and there shurely are still some errors!

Will the end result truly justify the way things are handled though? It's something peeps seem to enjoy repeating a lot in the comments section and on Facebook.

"They may be terse and under pressure now, so some of their comments may come from the heart of a tiny understaffed company, but it will all be worth it when you have your minis in hand!!!"

Oh gee rude person, thanks for the stuff, it's all good in the hood now ehhhh?

 BrookM wrote:
Will the end result truly justify the way things are handled though? It's something peeps seem to enjoy repeating a lot in the comments section and on Facebook.

"They may be terse and under pressure now, so some of their comments may come from the heart of a tiny understaffed company, but it will all be worth it when you have your minis in hand!!!"

Oh gee rude person, thanks for the stuff, it's all good in the hood now ehhhh?

I know for me I'll never give them money again. I'm about to tell the buddy I piggy backed on to see if we can cancel my portion. I don't care what the quality is at this point. Unless their attitude changes, my $$ will be going elsewhere.

I'm not necessarily saying that in the case of backers (especially backers who are tracking it and posting here, etc). But for the majority of wargamers, if they release fantastic models, it'll all be OK.

There are limits to this, of course. AoW dwarf campaign possibly being a prime example... but even with all the bad press they've gotten, if they could fix their production problems their product would likely fly off the shelves. They just can't seem to make it in the "warcast" material in the quantity / consistency needed for any kind of real release.