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I was hesitant to back this Kickstarter because of RH's reputation for being slow in meeting deadlines, but after reading the last few pages of this thread I really feel awful for all of the backers being strung along by these "updates".

I have been in the market for RH's not-Daemonettes for a few months now, but with the way they are behaving I think I'd rather not support a company that treats its customers so poorly.

To all the backers, I hope you can maintain a sense of humor about this Kickstarter because it seems like it will be a long and arduous process getting RH to make good on their commitment to the Toughest Girls of the Galaxy.

I believe that they'll come through eventually. It just won't be anywhere near the timeline promised. With this in mind, I guess "Wave 1 in September" and now being almost mid-October without having even seen any renders is just about right on schedule. Low expectations on everything but the end models and lots of jokes are the key to watching this one.

Wait wait. Wave 1 models were supposed to ship in September?

 Azazelx wrote:
I believe that they'll come through eventually. It just won't be anywhere near the timeline promised. With this in mind, I guess "Wave 1 in September" and now being almost mid-October without having even seen any renders is just about right on schedule. Low expectations on everything but the end models and lots of jokes are the key to watching this one.

Exactly right.

 cincydooley wrote:
Wait wait. Wave 1 models were supposed to ship in September?

That's what they had on the KS front page, in not one, not two, but three different places. As it stands, I'm expecting Darklands KS2 figures in my hands before wave one of TGG.

prankster wrote:

 cincydooley wrote:
Wait wait. Wave 1 models were supposed to ship in September?

That's what they had on the KS front page, in not one, not two, but three different places. As it stands, I'm expecting Darklands KS2 figures in my hands before wave one of TGG.

Sweet Christ. I didn't even realize that. If they haven't even finished any renders, I can't imagine that wave 1 is going to even sniff 2013........

Eh, I'm not all that fussed over this any more. I had a new treat that showed up this morning to tide me over until Sunday when RH posts their next excuse for a delay with the update.

~iPaint

I think maintaining a healthy zen mindset is the key with most kickstarters. I do want to be clear that I am on no one's side even if I do play the go between now and then. I want my plastic crack just as much as the rest of you, and I also get frustrated by delays and how do you say... equine fecal material, from companies I've backed. I think a fair amount of the drama for RH is exaggerated or manufactured at the very least. There's some legit grievances here, but the general level of outrage in this thread in particular is way out of proportion.

That's my .50 for whatever it's worth.

I guess 80% of the drama is the result of RH incompetence.
Yeah, I had to do it once more.

The guy from the Winter War kickstarter is just the absolute opposite and backing his project has been an absolute dream. Quick, almost immediate replies, super detailed updates, a friendly atmosphere and he even managed to work in some comments and criticism.

Nah man, it's cool, 80% is our rallying cry!

 KalashnikovMarine wrote:
I think maintaining a healthy zen mindset is the key with most kickstarters. I do want to be clear that I am on no one's side even if I do play the go between now and then. I want my plastic crack just as much as the rest of you, and I also get frustrated by delays and how do you say... equine fecal material, from companies I've backed. I think a fair amount of the drama for RH is exaggerated or manufactured at the very least. There's some legit grievances here, but the general level of outrage in this thread in particular is way out of proportion.

That's my .50 for whatever it's worth.

I think part of it is misery loves company, so we find solace in venting our frustrations on the forums. But the problem of the matter is that this could all be alleviated if RH just stopped trying and instead did all the things they've been talking about. We don't want excuses, we want updates. If the updates aren't ready yet, just tell us:

"We aren't at a state to deliver an update today."

Or, tell us instead what you've been doing.

"Hey guys, this week we finalized two miniatures, and made good progress on a few more."

The problem is, we don't know if any of this is true, because we've only heard that they've been doing stuff, and we haven't seen it yet. For all we know, they could all have been taking a 2 month vacation. I doubt that's true, but speculations arise when no evidence is available to debunk wild theories.

I think, for any future KS project creators , the take away from this particular post-project fiasco is this: Deliver updates when you are 95% certain you are capable of doing so - sure, there may always be a last minute hang up, but it should be the exception, not the norm. Don't say you will have an update soon, next week, or in a few hours just to appease backers - instead, update when you know you are capable of doing so, and make sure the update is actually valid and pertinent to the content you are creating. It also helps if you are civil and straight forward with your backers. Don't lead them on. Keep them informed with your progress, and don't give them excuses.

All of this could have been done correctly by Raging Heroes at any point throughout the post-project. It's completely their own doing. We're all just sitting here waiting for a scrap of relevant project information from them, but we can't even get that...

~iPaint

One of those tumblr images just reminds me how laborious old French is to read. To all my compatriots who want nothing to do with English or for languages to evolve, I say nay!

If I were alone and had nowhere to vent the pressure my friend is putting on me for them to produce minis, I'd be mad for real. Thanks to you guys I'm just annoyed but it's tolerable. Guess who's not pledging on anything else with me though?

 Mathieu Raymond wrote:
One of those tumblr images just reminds me how laborious old French is to read. To all my compatriots who want nothing to do with English or for languages to evolve, I say nay!

If I were alone and had nowhere to vent the pressure my friend is putting on me for them to produce minis, I'd be mad for real. Thanks to you guys I'm just annoyed but it's tolerable. Guess who's not pledging on anything else with me though?

Yeah it will be really difficult for me to pledge anything on their future Kickstarters. Granted, RH has a chance to redeem themselves, so jury is still out. As of now, though, well....the experience hasn't been the best it could have been.

~iPaint

From the comments;

Loud'n Raging wrote:
@Tristan: Oh oui! 3AM and almost done rendering. The Update is all written up and already entered in the system. It's only awaiting the final images and then I can click 'Post'. We're soldiering on though the night until it's done!!!

I think I know who Raging Heroes were in a past life...

As long as they sink that torpedo and get us all our heroi... err plastic crack (metal/resin in this case) does it matter?

 BrookM wrote:
Nah man, it's cool, 80% is our rallying cry!

80% of this thread is the most shamefully delicious meme to ever be posted on Dakka.

I always feel sad clicking on this link.

 Valhallan42nd wrote:
I always feel sad clicking on this link.

Uh, something something...uh, train wrecks....something something....can't look away.

~iPaint

 Valhallan42nd wrote:
I always feel sad clicking on this link.

Don't, it's a good thread. And we're all(100%) mostly(80%) happy, if occasionally a little frustrated/flabbergasted.

It's all good in le hood.

its been five hours since they said that they are simply waiting for one final image....

yeah.. this does not really come as a surprise, does it?

Loud'n Raging about 3 hours ago
5:31 AM - just about all the details have been sorted out, but there's at least another hour or two of work, and then, we'd post the Update but we wouldn't be available to answer questions, which I think is a bad idea. So, sending everyone home from some Zzzz's. More in a few hours...

It will either happen tonight, or some time next week.

 -iPaint- wrote:

 -iPaint- wrote:

So mid-October then, based on past posting by RH.

We're still on pace for RH being more late than on time with delivering their updates when promised. My current guess is this coming Friday (11th) we'll see an update.

Will I be right? Tune in Monday October 21st at 3:45 am (you're local time) when the Big Update is delayed to November 3rd!!!

In all seriousness, I kind of expected it'd be end of week. Hopefully it actually happens so we can get on with some constructive discussion and debate in this thread...wouldn't that be a welcome sight?

~iPaint

 KalashnikovMarine wrote:
As long as they sink that torpedo and get us all our heroi... err plastic crack (metal/resin in this case) does it matter?

Yes, it does. Sorry, maybe I'm just "manufacturing outrage", but to my mind there is a minimum standard of behaviour people should expect from the producers of a product, and if they don't meet it they DO deserve to be continually reminded that they are failing. If you want to think of Kickstarter as just chucking money into the aether in the hope you'll maybe probably get something back at some point in the future, fine, I still see it as a transaction, indeed I see it as a transaction in which the customer is due MORE from the consumer-producer relationship than in a typical capitalistic transaction, because without our up-front custom these feckless eejits wouldn't have the cash to sit around updating their Tumblr and insulting the intelligence of anyone who asks questions they dislike.

Because remember that is what is at issue here, not the delays themselves, those are just irritating; it's the excuses that wouldn't fool a trained monkey, it's the obvious slacking off surfing the 'net after claiming that they're working 20 hour days, it's the fact they refuse to engage with their backers on anything like the level that has become the norm, it's the way they have branded anyone who objects to any tiny part of their operations as some petulant Twitter-weaned child simply incapable of appreciating their obvious greatness. These guys are an amalgam of every negative stereotype about stroppy French artiste's, and they have to learn that regardless of how nice your models end up looking(and considering the first renders of the troops that caused their full retreat from interacting with us, I'm not as confident of that as some of you lot are), you cannot run a business that way and expect people to buy from you.

RoninXiC wrote:
its been five hours since they said that they are simply waiting for one final image....

yeah.. this does not really come as a surprise, does it?

Loud'n Raging about 3 hours ago
5:31 AM - just about all the details have been sorted out, but there's at least another hour or two of work, and then, we'd post the Update but we wouldn't be available to answer questions, which I think is a bad idea. So, sending everyone home from some Zzzz's. More in a few hours...

Somebody give the record a nudge. It seems to be stuck, playing the same section over and over again.

Yeah, glad I skipped this KS. Talk about Déjà vu!

I am sooo excited what their next excuse is going to be like. Will Photobucket not work? Did they, after everything has been rendered, found a minor mistake which leads to them redoing an rerendering 80% of their 100% finished models?

I'm so excited and I just can't hide it.

I think we're in for another 80% excuse for the delay next time they post. Though it'll be more likely that it's 80% of the images are uploaded, but it's taking ages so they're going to delay again.

Each excuse gets us 80% closer to the update actually being posted. Which doesn't seem bad, until you remember that if you're only going forwards 80% of the way each time you're never going to get there.

Loud'n Raging about 3 hours ago
5:31 AM - just about all the details have been sorted out, but there's at least another hour or two of work, and then, we'd post the Update but we wouldn't be available to answer questions, which I think is a bad idea. So, sending everyone home from some Zzzz's. More in a few hours...

Dear Raging Heroes,

What the feth is wrong with you?

Why, despite being two months behind schedule, are you still taking every single goddamn excuse you can get to not show us anything? Not once have you said, "Hey, we've outdone ourselves with the Jailbirds. We should show people." Do you really think it is so catastrophically bad to give people time reply to your update before you respond?

Waiting for you to stop giving France a bad name,
Alex

Oh, this is just getting better and better!

 BrookM wrote:
Oh, this is just getting better and better!

Best moment in the film

It's been more than 9 hours since their last update. I guess they are not really in a hurry, or are they?