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The Black Adder wrote:
Sold out on goblin gaming, wayland and element in the UK

Great. I mean another Fiasco then.

Well showed still in stock at wayland and goblin games checking after that post.

Element games site died. This is beyond ridiculous.

The websites are jumping around. I've got a feeling Firestorm might have processed my order two or three times - I have got it confirmed now though on their system. We'll have to wait and see.


Of course with a 2 week window this could all just be "first hours trading madness" and in a day or two the sites settle down and there's still stock.

My order from Northumbrian Tin Soldier still rather worryingly says "processing" rather than confirmed so I might just stay in the GW queue until I get my order confirmed.

I do not envy stores today. They likely have a rafter of orders all processing at once and might well have systems glitch enough that they get 10 orders for only 5 stock and have to manually cancel some.

Plus with payments glitching it might also be that some people end up paying two or three times because part of the page system doesn't load and doesn't complete. Eg they never get an order confirmation etc...


So yeah it might take half a day for stores back-ends to settle down and finalise who actually does and doesn't have something.


One bonus is as a Tyranid player I can guarantee there's way more marine players out there so there's a good chance of ebay having good Tyranid stocks for a bit

 Olthannon wrote:
My order from Northumbrian Tin Soldier still rather worryingly says "processing" rather than confirmed so I might just stay in the GW queue until I get my order confirmed.

I am in the same boat with Gaming Figures. Order was complete at 10am but it only shows placed.

I have emailed them to confirm the order is all good before I leave the GW queue!

grouch666 wrote:

 Olthannon wrote:
My order from Northumbrian Tin Soldier still rather worryingly says "processing" rather than confirmed so I might just stay in the GW queue until I get my order confirmed.

I am in the same boat with Gaming Figures. Order was complete at 10am but it only shows placed.

I have emailed them to confirm the order it all good before I leave the GW queue!

I'm not even bothering emailing firestorm. Right now its just noise in their email system and won't likely get anything processed any quicker.

I guess the main question is now that most discount stores have been battered do GW themselves have the stock to meet the demand.

If not the backlash against the massive amount of copies they dished out for free will be huge.

Well, element took my money, sent me an email confirmation, but the email just says bad gateway, so who knows. In the lap of the gods I guess.

ListenToMeWarriors wrote:

If not the backlash against the massive amount of copies they dished out for free will be huge.

You mean the less than 100 or so sent to promoters. Because that's likely the kind of numbers we are talking about. I mean yeah some people will backlash on that but the amount of free copies GW sends out is utterly tiny compared to the whole production system. It's basically just rage venting noise that's over in a flash online for most people and will be a torch a tiny handful will beat on about for ages, but no one really pays attention too.

 Overread wrote:

grouch666 wrote:

 Olthannon wrote:
My order from Northumbrian Tin Soldier still rather worryingly says "processing" rather than confirmed so I might just stay in the GW queue until I get my order confirmed.

I am in the same boat with Gaming Figures. Order was complete at 10am but it only shows placed.

I have emailed them to confirm the order it all good before I leave the GW queue!

I'm not even bothering emailing firestorm. Right now its just noise in their email system and won't likely get anything processed any quicker.

Turns out the emails fell into my junk folder so all good!

I feel bad for these independent stockists. That one bloke who knew a bit about IT who set up their websites versus the horde of nerds clamouring to get this box.

I think you have vastly underestimated the amount they sent out @Overread

ListenToMeWarriors wrote:
I think you have vastly underestimated the amount they sent out @Overread

Or you overestimate.

tneva82 wrote:

ListenToMeWarriors wrote:
I think you have vastly underestimated the amount they sent out @Overread

Or you overestimate.

I dunno if you look on instagram it feels like every prick in the world got one. So I see why people are irritated by that.

tneva82 wrote:

ListenToMeWarriors wrote:
I think you have vastly underestimated the amount they sent out @Overread

Or you overestimate.

Which I think is far more likely.

Most of the promoters are going ot be youtube or twitch channels and such - just how many are there out there big enough to get GW attention? Warhammer is still a niche, there are not multiple thousands of youtubers running channels to get free boxed sets. Yes it can seem like "everyone got a copy" because it fills your news feed, but if you actually start counting you'll realise the actual number isn't all that vast. Honestly its a drop in the ocean compared to the regular amount of stock going out.

And that makes sense; GW would be utterly bonkers to send a statistically significant portion of their stock out for free purely for promotional purposes and at the likely cost of losing them significant sales. Why would any company do that unless they've some nefarious scheme to generate power by harnessing the rage of geeks online.

BigOscar wrote:
Well, element took my money, sent me an email confirmation, but the email just says bad gateway, so who knows. In the lap of the gods I guess.

I got an order complete message on Element, but no confirmation email and it doesn't show in account history. No idea if the order worked or not.

Just got mine on Wayland, took until now for the website to be able to process the order.

The marketing people (i.e. the ones that kept saying they've made enough boxes to reach the moon) will also be the ones deciding how many to send to influencers, and clearly the marketing/production disconnect is the issue here, so it really wouldn't be that much of a reach to suggest the number sent out for promo may be disproportionate. And a grievance it doesn't need to be perfectly logical to get a groundswell of internet hate behind it anyway

No one knows how many promotional boxes were sent but regardless the number which is more than 100 for sure... whats the problem?

- YouTubers, clubs, streamers, game and painting influencers have material to create content.
- We have content to watch.
- The number of promotional sets allocated just for this would not reach as many people has they do with the reviewers.
- Most importantly if no promotion was done and no boxes sent you would still be facing the same structural problem, not enough boxes.

And hundreds tiny when us alone got 5 digit numbers as bare minimum. Remove say 1000 youtubers from it. Amount it affects worldwide supply is tiny.

 xttz wrote:

BigOscar wrote:
Well, element took my money, sent me an email confirmation, but the email just says bad gateway, so who knows. In the lap of the gods I guess.

I got an order complete message on Element, but no confirmation email and it doesn't show in account history. No idea if the order worked or not.

It took 10-15 minutes for the email to arrive, it has the order confirmation as the title, but the contents of the email are broken, so who knows. Clearly the system hasn't handled things well, what that means for me anyone, no idea.

We got a copy at the flgs this past week to build and show off.

Well got to gw and stock still left. Guess gueue is doing some work


Automatically Appended Next Post:

 Inquisitor Gideon wrote:
Don't suppose anyone who's managed to get in clocked the UK price of the MTO skinks? I can't be bothered to sit for an hour to price check.

19pounds. 42.5 for slann, 37.5 for other 2.

Element is live again and says:

"This product is no longer being distributed by Games Workshop, and can only be bought directly from their website."



Looks like they did not have enough then.

Meanwhile Wayland is again showing it in stock

I suspect there's a good number of "this person managed to order 50 copies by panic clicking buttons" going on which sends the stock jumping up and down.


Also 1 hour and I'm still not on the GW site
but I am down to a 43min wait

So I wanted to buy an English copy in Germany and found out that major German shops didn’t get any stock of the English version at all. Was lucky to get it in German, with a 10% discount (at two other shops with 20% their websites folded under the pressure).

I’m still in the GW queue though. Maybe get the English box there and sell or cancel the German then.

People queuing at various GW stores in most cities ...

I ordered one from OnTableTop, has been my go to for a long time now.
Still showing as available. If it falls through I wont be too bothered, i really didnt plan on ordering one at all.

 Overread wrote:
Meanwhile Wayland is again showing it in stock

I suspect there's a good number of "this person managed to order 50 copies by panic clicking buttons" going on which sends the stock jumping up and down.

Yeah there's going to be all sorts of variations in 3rd party stores depending on how cautious they are with stock allocations, and how reliable their website & payment systems are.

Wayland still showing stock available when others as don't isn't surprising.