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I'm lucky, all of the finecost models I have bought have been fine (to a greater and lesser extent) however i'm the exception that proves the rule in my area, I have seen some truelly apalling casts, my GC mate wanted a chaplain... 6 chaplains latter he got a good one, whenver i buy FC I always insist that i look in the box first before handing over any cash, as i dont want to waste my time by having to have another sent to me or my money if they insist i greenstuff it (thankfully my local GW staff are very good)

Yes the "fine/Fail/Cast/cost/crap jokes are getting old, best answer to this? sort the bloody problem out and it will die out on its own, while the problem persists.. so will the name.