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Lots of dicussion, circa pg. 5, on how FW is NOT using the "Finecast" resin mixture. --Janthkin

Today I got at the mail the new Tartaros Terminators kit and I was shocked to discover that instead of the resin that FW used for its other kits, the models in this one were made from finecast. The models were in sprues similar to the finecast sprues, but what convinced me was both the colour and the consistency of the resin. Simply put, the new resin is softer and more malleable than the older one.

As far as I have noticed, there are many more bubbles and miscasts than usual (several of mould misalignments and mostly on the helmets, which is extremely annoying). AND there was a lot of flash and mould pieces left on some surfaces. Almost every bit has a flash "fur" at its edges.

I can't say I am thrilled about the change, especially since the new material resembles soft plastic (softer than GW's plastic) and it is slightly better quality than the Finecast casts.


Check the pictures and you will realise why my frustration mounts up the more time I spend preparing these models. E.g. not a single backpack vane has been formed fully. Incredible. 40.32 pounds in total for 5 models, just to get this!

I am not pleased to announce, I will officially never buy FW again, or finecast

Are you certain it's Finecast? Forge World resin has always been slightly flexible even if it did snap after too much stress.

I dont think that looks like normal FW, the sprues look just like the 25th anniversary marine, and plus FW resin is hard, unless its hot

Absolutionis wrote:Are you certain it's Finecast? Forge World resin has always been slightly flexible even if it did snap after too much stress.

1000000% sure. I wish I wasn't.

Well this is not good. To the op, (and everyone who gets mini's even slightly miscast for that matter) I am currently operating on a zero tolerance policy for any resin minis, if anything is miscast even slightly I will not repair it, same goes for any loss of detail or air bubbles bigger than the pinhole ones we used to get from old forgeworld casting, if these are on a smooth surface such as a sword then I even reject these.


I recommend everyone who risks GW or FW finecast do the same thing, be totally anal about it, otherwise they'll never learn and continue to pull this crap on us.

In your case this means backpack vents, so demand a replacement for them all, and if you get a replacement that is unacceptable then keep at it or request a refund. If you really want to make a point, clip all the bits off the sprue first so there is no way they can try to re-sell (not that I think they would)...
Good luck

well, there goes my order that I was planning for a conversion.

Sirius42 wrote:Well this is not good. To the op, (and everyone who gets mini's even slightly miscast for that matter) I am currently operating on a zero tolerance policy for any resin minis, if anything is miscast even slightly I will not repair it, same goes for any loss of detail or air bubbles bigger than the pinhole ones we used to get from old forgeworld casting, if these are on a smooth surface such as a sword then I even reject these.


I recommend everyone who risks GW or FW finecast do the same thing, be totally anal about it, otherwise they'll never learn and continue to pull this crap on us.

In your case this means backpack vents, so demand a replacement for them all, and if you get a replacement that is unacceptable then keep at it or request a refund. If you really want to make a point, clip all the bits off the sprue first so there is no way they can try to re-sell (not that I think they would)...
Good luck

Oh, mate, you're preaching to the choir here. Plus, I am so frustrated, because I keep on finding new bubble holes and bast pieces (mostly half formed details that snap off).

Sirius42 wrote:Well this is not good. To the op, (and everyone who gets mini's even slightly miscast for that matter) I am currently operating on a zero tolerance policy for any resin minis, if anything is miscast even slightly I will not repair it, same goes for any loss of detail or air bubbles bigger than the pinhole ones we used to get from old forgeworld casting, if these are on a smooth surface such as a sword then I even reject these.


I recommend everyone who risks GW or FW finecast do the same thing, be totally anal about it, otherwise they'll never learn and continue to pull this crap on us.

In your case this means backpack vents, so demand a replacement for them all, and if you get a replacement that is unacceptable then keep at it or request a refund. If you really want to make a point, clip all the bits off the sprue first so there is no way they can try to re-sell (not that I think they would)...
Good luck

Very good Idea! Will definitely be doing that

Miscast?

Obviously must be Finecast. No other explanation.

Wow, just when I was thinking "hey, forgeworld isn't that much more expensive than finecast and some of their stuff is really cool..."

I wonder how the vehicles will be. Most of finecast's issues seem to be with.. ..fine detail.

I don't know if this is a typical batch or if FW is struggling with the new sprue type castings, but whatever material they are using on that mold is not at all suited for it. I've heard of warped or bubbled forgeworld parts, but that looks outright defective. If it is the usual forgeworld resin then perhaps a change of equipment or working conditions is to blame.

I really hope this isn't a true case of FW going finecast since it would be: A) the exact opposite of what they need to do, lowering fw quality to finecast rather than learning proper resin production from the FW crew, B) the loss of some of the finest quality models in the industry, and C) the loss of the last bastion of integrity and creative pride in GW's corporate structure.

I emailed them

NNNNNNNNNOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO!!!!!!!!!!

Well, hopefully the large kits stay in resin, not switch to finecast. Makes me wonder how I should vote for the Mk VIII armor if its going to turn out in that crap.

edit: I guess we should have noticed though. See the marine on the left?

praetor24 wrote:

Sirius42 wrote:Well this is not good. To the op, (and everyone who gets mini's even slightly miscast for that matter) I am currently operating on a zero tolerance policy for any resin minis, if anything is miscast even slightly I will not repair it, same goes for any loss of detail or air bubbles bigger than the pinhole ones we used to get from old forgeworld casting, if these are on a smooth surface such as a sword then I even reject these.


I recommend everyone who risks GW or FW finecast do the same thing, be totally anal about it, otherwise they'll never learn and continue to pull this crap on us.

In your case this means backpack vents, so demand a replacement for them all, and if you get a replacement that is unacceptable then keep at it or request a refund. If you really want to make a point, clip all the bits off the sprue first so there is no way they can try to re-sell (not that I think they would)...
Good luck

Oh, mate, you're preaching to the choir here. Plus, I am so frustrated, because I keep on finding new bubble holes and bast pieces (mostly half formed details that snap off).

I'm currently on Limited edition 25th anniversary marine number 5, I've had parts that are acceptable (which i've kept) but still waiting on a good base. I like the models and the hobby, but we all know its expensive, I do not mind paying a premium product but I expect it to be of premium quality, or, to use a much loved analogy, would you buy a new ferarri with a scratch on it (regardless of how small)?

But....I was just about to buy elysians....nooooo

Sirius42 wrote:Well this is not good. To the op, (and everyone who gets mini's even slightly miscast for that matter) I am currently operating on a zero tolerance policy for any resin minis, if anything is miscast even slightly I will not repair it, same goes for any loss of detail or air bubbles bigger than the pinhole ones we used to get from old forgeworld casting, if these are on a smooth surface such as a sword then I even reject these.


I recommend everyone who risks GW or FW finecast do the same thing, be totally anal about it, otherwise they'll never learn and continue to pull this crap on us.

In your case this means backpack vents, so demand a replacement for them all, and if you get a replacement that is unacceptable then keep at it or request a refund. If you really want to make a point, clip all the bits off the sprue first so there is no way they can try to re-sell (not that I think they would)...
Good luck

Trust me from experience, you get a lot further with customer service being nice than a demanding, obnoxious a-hole.

OP, simply explain the situation politely, GW and FW customer service are stellar, and they will send replacements without you needing to resort to being rude about it. I received a replacement finecast DP without them giving it a second thought. No pictures, no return, I didn't even go into great detail, simply stated which piece had a miscast and they just shipped me a replacement.

Hasn't forgeworld been doing certain models in a finecast type plastic/resin blend for a while now?

I think you interpreted what he wanted to do wrong. I think he wants to go to cs even for the smallest things because that is what we should expect of FW

To everyone who is saying be anal to the CS reps. DONT!!!!!
They have no control over anything above returns. In alot of companies they are workers treated only better then the janitor and kitchen staff. If you be a Jerk to them they will sometimes refuse to help you

Cadaver wrote:

Sirius42 wrote:Well this is not good. To the op, (and everyone who gets mini's even slightly miscast for that matter) I am currently operating on a zero tolerance policy for any resin minis, if anything is miscast even slightly I will not repair it, same goes for any loss of detail or air bubbles bigger than the pinhole ones we used to get from old forgeworld casting, if these are on a smooth surface such as a sword then I even reject these.


I recommend everyone who risks GW or FW finecast do the same thing, be totally anal about it, otherwise they'll never learn and continue to pull this crap on us.

In your case this means backpack vents, so demand a replacement for them all, and if you get a replacement that is unacceptable then keep at it or request a refund. If you really want to make a point, clip all the bits off the sprue first so there is no way they can try to re-sell (not that I think they would)...
Good luck

Trust me from experience, you get a lot further with customer service being nice than a demanding, obnoxious a-hole.

OP, simply explain the situation politely, GW and FW customer service are stellar, and they will send replacements without you needing to resort to being rude about it. I received a replacement finecast DP without them giving it a second thought. No pictures, no return, I didn't even go into great detail, simply stated which piece had a miscast and they just shipped me a replacement.

I was in no way suggesting being an 'a-hole' apologies if that was how it came across, I was merely suggesting persistence and zero tolerance.

Hahahha I love it. Just when FW comes out with tons of new goodies that everyone wants ole GW pulls a fast one. Good on yah GW good on yah.

Up the finecast!

Oakenshield wrote:Hasn't forgeworld been doing certain models in a finecast type plastic/resin blend for a while now?

They experimented with it last summer. They, however, HAVE begun doing things on sprues.

Noooooo!!

For the love of...Forgeworld has stated THEMSELVES that they use DIFFERENT RESINS FOR DIFFERENT MODELS! I am SICK of these threads!

These claims of "Forgeworld switching to Finecast" for every single model are completely unfounded, and have been disproven in statements by Forgeworld themselves. Also, sprues =/= Finecast; call FW Customer Service and get your replacements.

Can we please get an admin to close this thread before it devolves, as all "Finecast" threads tend to?

Oh S**T! This is bad news for us Death Korps guys... :(
But then again, maybe it will just be the new stuff from now on that will be like this and the old stuff will remain the same? Heres hoping!

Oh and looking at those pics... yikes! It wouldn't be an issue if it was a small one man company who was casting these in his garage... instead its from the biggest company who said these new finecast models would be the best quality on the market etc and instead have failed to deliver on their promise time and time again... I think they should stick to plastic!

Kepora wrote:For the love of...Forgeworld has stated THEMSELVES that they use DIFFERENT RESINS FOR DIFFERENT MODELS! I am SICK of these threads!

These claims of "Forgeworld switching to Finecast" for every single model are completely unfounded, and have been disproven in statements by Forgeworld themselves. Also, sprues =/= Finecast; call FW Customer Service and get your replacements.

Can we please get an admin to close this thread before it devolves, as all "Finecast" threads tend to?

Oh...

I'm getting deja vu here.

Damn, I was just going to order those termies this weekend. not so sure now.

SlaveToDorkness wrote:Damn, I was just going to order those termies this weekend. not so sure now.

New sets can have problems. If you have issues, you just contact them and they will replace it.