Agamemnon2 wrote:
Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.

Err its just like the old site. click army lists then click eldar...

 Kilkrazy wrote:
My take:

No breadcrumb trail. Instead there is a small "Back" link that moves around the page or disappears depending on what type of page you are looking at.

Then good news! In the page source is this:

<!-- TODO: create breadcrumb -->


So the site is not yet finished...

Great. So...why did it take them more than 12 hours if it's not finished?

Bloodwin wrote:

 Agamemnon2 wrote:
Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.

Err its just like the old site. click army lists then click eldar...

Nope,
Don't see it

 Kosake wrote:


Also, I assume the red up-pointing arrows inform you about price increases, otherwise I can't explain, why the Big Mek with the SAG gun costs 33€ now. That must be record for any single infantry model without even the bulky USR, even including forge-world.

The red pointing arrow refers to a "web store exclusive". Though it doesn't appear to tell you this anywhere (only found out by right clicking on the image and hitting "view background").

 sarduka42 wrote:

Bloodwin wrote:

 Agamemnon2 wrote:
Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.

Err its just like the old site. click army lists then click eldar...

Nope,
Don't see it

Looks like they're basically in the codex descriptions now:

The Eldar embody excellence in the arts of war. Their psychic abilities are unparalleled and their elite armies are without peer. Now seer and civilian alike battle for the survival of the great craftworlds upon which they ply the stars. Led by potent psykers and powerful lords, their armies fight fiercely against the upstart races of the galaxy, determined that their empire will blaze once more into glorious light before fate consigns them to oblivion.

Also, alot of the classes used start "test..." for example

< li class="test-pay-type-visa visa">visa</li> < li class="test-pay-type-mastercard mastercard">mastercard</li> < li class="test-pay-type-payPal payPal">payPal</li>

Hm. Ghazghkull Thraka is also $40. Are they casting models out of solid steel now?

 sarduka42 wrote:

Bloodwin wrote:

 Agamemnon2 wrote:
Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.

Err its just like the old site. click army lists then click eldar...

Nope,
Don't see it

Yeah, I don't see it either.

 Grimtuff wrote:

 Kosake wrote:


Also, I assume the red up-pointing arrows inform you about price increases, otherwise I can't explain, why the Big Mek with the SAG gun costs 33€ now. That must be record for any single infantry model without even the bulky USR, even including forge-world.

The red pointing arrow refers to a "web store exclusive". Though it doesn't appear to tell you this anywhere (only found out by right clicking on the image and hitting "view background").

It also tells you if you click the arrow. Would have been better if it appeared when you hovered your mouse over it.

I like it it is the same website easier t navigate and with a modern feel. Simply left clicking the red arrow next to the models picture tells us it is web exclusive... But over all I think it's filter style navigation will make it easier to find what you need.

 Matt.Kingsley wrote:

 Grimtuff wrote:

 Kosake wrote:


Also, I assume the red up-pointing arrows inform you about price increases, otherwise I can't explain, why the Big Mek with the SAG gun costs 33€ now. That must be record for any single infantry model without even the bulky USR, even including forge-world.

The red pointing arrow refers to a "web store exclusive". Though it doesn't appear to tell you this anywhere (only found out by right clicking on the image and hitting "view background").

It also tells you if you click the arrow. Would have been better if it appeared when you hovered your mouse over it.

It also hints pretty heavily in the "Why shop with us?" bar on the top level.

 CthuluIsSpy wrote:

 sarduka42 wrote:

Bloodwin wrote:

 Agamemnon2 wrote:
Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.

Err its just like the old site. click army lists then click eldar...

Nope,
Don't see it

Yeah, I don't see it either.

once you click the army list click on a product like the codex or the battleforce box. Then scroll down and theres a lovely little description. If a parent without a clue can find the site then either they are capable of googling about the game or they dont actually care. Every year at Christmas GW do their idiot gift service for relatives that dont give a monkeys what the model is of just that they want to get the recipiant something they really want rather than socks. That's why they have incorporated that gift list thing. Just like Amazon I can make a list and send it to people. Admittedly I am 40 and my family know I have weirder stuff than GW minis but they are still capable of going into GW with an email or text I have sent them and ask the manager for what i want. But then I'm lucky I am in the UK and we have loads of their stores so my family can find the shop and ask. If you aint in the UK thouhgh you're pretty stuffed and are probably ordering from a third party site. Of course if you were being tight on the money youd send relatives to the cheaper online stores that arent GW.

Huh, didn't notice that.
Then again, light grey on a light background isn't really that noticable

bah site has gone down. C'mon GW - put back the FAQs!'

 sarduka42 wrote:
bah site has gone down. C'mon GW - put back the FAQs!'

It's down? Still working for me.

 Matt.Kingsley wrote:
Huh, didn't notice that.
Then again, light grey on a light background isn't really that noticable

Yeah I didnt see it the first time that's pretty lame design but then this is the company that gave us Warhammer Visions and thought it was a good idea.

 CthuluIsSpy wrote:

 sarduka42 wrote:
bah site has gone down. C'mon GW - put back the FAQs!'

It's down? Still working for me.

doh, it was just the maintenance page cached on my computer. For a moment I hoped they had the FAqs coming back. Thinking about it now - its a Web Store template website - note sure how or where they could possibly upload the FAQs.

 sarduka42 wrote:

 CthuluIsSpy wrote:

 sarduka42 wrote:
bah site has gone down. C'mon GW - put back the FAQs!'

It's down? Still working for me.

doh, it was just the maintenance page cached on my computer. For a moment I hoped they had the FAqs coming back. Thinking about it now - its a Web Store template website - note sure how or where they could possibly upload the FAQs.

By giving them their own paged like WD Daily.

That website is really poorly executed. Do they even have a proper URL for their mainpage? All I get when trying to access games-workshop.com or games-workshop.de are error pages. And if I click on the GW logo I get directed to the main page with a URL like: http://www.games-workshop.com/de-DE/Ziel?_DARGS=/includes/catalogHeaderTagContent.jsp_AF&_dynSessConf=-8134439348337382795

Only good thing about the relaunch is that the Adeptus Astartes Storm Wing kit is back.

Forget the website, top priority is that the Space Marine Commander has enough skulls. At least 38... Oh thank god, I can rest now.

Finally a miniature with a skull ratio of more skulls then .mm in height.

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Still not working in China.

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Edit: Also "Sales Data" is not the same as "User account"

 SRSFACE wrote:
Also the limited edition miniature is ugly as sin. The hell is up with that sword? Forget the stupid scabbard for a second. What the hell is it even attached to? Is that supposed to be on his belt? It's just kind of floating there on his front. Totally, totally stupid. And the way he's holding his storm bolter is totally awkward and mighty stupid as well.

He's posed the way he is because he's a remake of this guy.

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Its ball-ache, but form a business standpoint it should have been factored into the cost of doing the damned site-rework. Anything less is lazy and you can't really pretend otherwise.

Lets face it, the design is kind of gak. I hate session-based websites, because I can't just leave tabs open to specific entries for ease of location. Now if your in for more than 15 minutes w/o activity, it resets you to the main goddamn page, and you have to make your selections all over again.

 paulson games wrote:
Forget the website, top priority is that the Space Marine Commander has enough skulls. At least 38... Oh thank god, I can rest now.

Finally a miniature with a skull ratio of more skulls then .mm in height.

Spoiler:

I count 40 skulls.
It's kind of like "guess the number of jelly beans".

 Matt.Kingsley wrote:
Would have been better if it appeared when you hovered your mouse over it.

There are few ways to hover a mouse when on a smartphone or tablet.
I don't dare look at it on my phone, as it's so horrible on the PC.

I count 41.

22 21 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)
=40

+ The one in his head

Anyone else notice that the little hand thingo comes up when you hover over images meaning the are links, but nothing happens when you click on them... but if (in Chrome) you right click on them and "open link in new tab/window" you get a larger version of the image?

I'm glad they are finally giving decent images of models, but it's a bit odd and annoying the way they've done it.

 CthuluIsSpy wrote:
I count 41.

Damn! Now I have to figure out where I missed one, lol.

I may have missed it so apologies if so, but has it been said anywhere how many of the 'free' SM commander there are when you order or is it going to be a surprise as to when they run out??

 CthuluIsSpy wrote:
I count 41.

22 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

Doh, I only see 21 on the sword. There's 7 in each row of skulls, so 21, where's the 22nd one?

 Skinnereal wrote:

I don't dare look at it on my phone, as it's so horrible on the PC.

It's awesome. You don't actually see any content until you drill down far enough through the categories... until then, it's just a giant page of menu,



And by 'awesome', I might have actually meant a slightly different word...

Automatically Appended Next Post:

AllSeeingSkink wrote:

 CthuluIsSpy wrote:
I count 41.

22 21 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

Doh, I only see 21 on the sword. There's 7 in each row of skulls, so 21, where's the 22nd one?

Crap, miscounted

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Edit: Also "Sales Data" is not the same as "User account"

If it's was done in a vaguely sane way it should have been easy enough to do, even if you lost some of it (like the history and gift lists - which would have been difficult with a whole new catalog). There's no way they couldn't pull out a CSV with name, email, address details and use it to construct a new account. Even if you didn't bring the password over you could email the customers with "we've migrated you to the new site but without your password, click here to set up a new password".

It's a problem long solved, and there are plenty of ways to make something better than they have for minimal effort.

Any barrier to customers buying stuff from you is a bad idea. Not migrating enough over to run a mailing list? That's unbelievable.

 CthuluIsSpy wrote:
I count 41.

22 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

I'm only seeing 21 on the Sword, but then you've forgotten the one between his ears, so your count is still accurate

Its a little annoying that you have to scroll down to click on an alternate view thumbnail then scroll back up after the image changes to look at it.

 kir44n wrote:

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Its ball-ache, but form a business standpoint it should have been factored into the cost of doing the damned site-rework. Anything less is lazy and you can't really pretend otherwise.

Ball-ache = expensive, not lazy. From a business standpoint it may have been looked at and they decided that the cost outweighed the advantages. They (more than likely) still have the data (DPA not withstanding) so the decision becomes "for £X our existing customers will not have to take 2 minutes to re-register" and if X is very large then it becomes a very easy business decision.

Lets face it, the design is kind of gak. I hate session-based websites, because I can't just leave tabs open to specific entries for ease of location. Now if your in for more than 15 minutes w/o activity, it resets you to the main goddamn page, and you have to make your selections all over again.

I hate that sort of thing too.

 Spuj wrote:
I may have missed it so apologies if so, but has it been said anywhere how many of the 'free' SM commander there are when you order or is it going to be a surprise as to when they run out??

They haven't said there's a limited quantity, I think it's just time-limited (until 4th May).

 Koppo wrote:
Then good news! In the page source is this:

<!-- TODO: create breadcrumb -->


So the site is not yet finished...

 Koppo wrote:
Also, alot of the classes used start "test..." for example

< li class="test-pay-type-visa visa">visa</li> < li class="test-pay-type-mastercard mastercard">mastercard</li> < li class="test-pay-type-payPal payPal">payPal</li>

Come on ! Did you really expect the web designer to clean out things after deciding that this version was to be final ? Of course it is finished. In 3 years those TODO and “test” will still be there .

 Slinky wrote:

 Spuj wrote:
I may have missed it so apologies if so, but has it been said anywhere how many of the 'free' SM commander there are when you order or is it going to be a surprise as to when they run out??

They haven't said there's a limited quantity, I think it's just time-limited (until 4th May).

Ah Brilliant, thank you kind sir.

Will still probably order some stuff tonight

Oh man, I LOVE the new site.

Huge improvement over the last one. Great work, GW!!

 PrehistoricUFO wrote:
Oh man, I LOVE the new site.

Huge improvement over the last one. Great work, GW!!

Get out of here Kirby!

Hm. I seriously am not sure how I'm supposed to play the game without FAQs. I'm just sitting here, watching the pretty flames, and playing my fiddle.

Well, it's taken me a few hours, but I've cracked it!

I couldn't understand, given GW seem almost fanatical about keeping their customers in the mindset of them being the HHHobby, why they'd construct a website that, as far as they are concerned, is the sole direct point of interaction with their customer base outside of their stores that completely and utterly fails to show what the HHHobby is to those people.

Then I realised!

The HHHobby isn't painstakingly collecting, painting and playing with a collection of Citadel miniatures in one of the amazingly richly detailed universes that many creative people have built and enriched over decades, and all the associated skills, techniques and ideas associated with that any more.

The HHHobby is "buying things from Games Workshop"

I declare the new site fit for purpose and a triumph!

Ehh, looks alright to me. Also very nice that they made a mobile site

New site looks good.. way better than the last one. It's got a nice modern design and showcases everything much better

 thenoobbomb wrote:
Ehh, looks alright to me.

'Looks', yeah.
'Is of any use' to me 'as a gamer', not as much.

 Skinnereal wrote:

 thenoobbomb wrote:
Ehh, looks alright to me.

'Looks', yeah.
'Is of any use' to me 'as a gamer', not as much.

I've got Dakka for that.

 azreal13 wrote:
Well, it's taken me a few hours, but I've cracked it!

I couldn't understand, given GW seem almost fanatical about keeping their customers in the mindset of them being the HHHobby, why they'd construct a website that, as far as they are concerned, is the sole direct point of interaction with their customer base outside of their stores that completely and utterly fails to show what the HHHobby is to those people.

Then I realised!

The HHHobby isn't painstakingly collecting, painting and playing with a collection of Citadel miniatures in one of the amazingly richly detailed universes that many creative people have built and enriched over decades, and all the associated skills, techniques and ideas associated with that any more.

The HHHobby is "buying things from Games Workshop"

I declare the new site fit for purpose and a triumph!

Agreed. We should just do their job for them and make a fan site, hopefully people collected the info from the FAQs and stuff. Just get a site called gamesworkshop-fan-version.com. And just put all the information we would actually like on the site that they have missed out on this shop version.... not that they would allow that of course xD

Nice to see that they finally expanded the hobby section ...
... if you follow GW managers that buying GW products IS the hobby that is

Menue is awkward: Undercategories for armies (HQ, Elite) are shown further down the list, if you want to see another army, you have to unclick the present one.
Number of products has been reduced: Has been 50+ Space Marine HQ products asome weeks ago, now 38.

So it is just less content, less customer support, badly presented, another grand example of GW powershrinking and preparing for its imminent death.

Kosake wrote:Did anyone notice?
The iBook version of the IG codex is 44,something €.
The printed version of the IG codex is 38 €.
They actually have the audacity to charge you 7€ more without offering something tangible.

1.) If a Codex indeed costed 38€, it would be 6€
2.) As the Codex costs 39€, it is only 5 €.
Just saying

spacemarinedude92 wrote:Why is the Militarum Tempestus Codex not showing up in the US and Canada but show up in every where else?

Has been out of stock and taken from the webstore in North America for a week.

viewfinder wrote:and since there is no news and no rumors, is it time for a mod to close this?

Did you change your mind on this thread?

 Koppo wrote:

 kir44n wrote:

 Koppo wrote:

 insaniak wrote:

 Breotan wrote:
If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data.

Export table data. Reformat to suit new database. Import to new database.

For the sake of 15 years worth of sales data? Definitely worth taking the time.

Yep, you know that's the exact t-SQL command and everything...

Data migration is a ball-ache, pure and simple.

Its ball-ache, but form a business standpoint it should have been factored into the cost of doing the damned site-rework. Anything less is lazy and you can't really pretend otherwise.

Ball-ache = expensive, not lazy. From a business standpoint it may have been looked at and they decided that the cost outweighed the advantages. They (more than likely) still have the data (DPA not withstanding) so the decision becomes "for £X our existing customers will not have to take 2 minutes to re-register" and if X is very large then it becomes a very easy business decision.

Deciding to drop all of your customers accounts is a pretty huge decision for anyone with any business knowledge. Especially since those accounts run the mailing list. So it's not a case of making the customers re-register, it's a case of knowing that out of all of those accounts some may not notice they aren't on the mailing list any more and never receive updates, a non-trivial percentage won't bother to re-register (too lazy, or they can get everything from another site they've already registered with). So you're losing a chunk of your essentially captive customer base, and putting another barrier in the way of them making sales. Whoever decided to drop the customer accounts should be fired on the spot.

I know we have this idea that GW doesn't care about customer retention, but doing something that harmful to customer retention over a few engineer days is downright stupid, especially when this site has been under way for at least 9 months and they already put aside hundreds of thousands of pounds towards the cost of it (one of the recent reports has a figure of about £150k for website costs).

All I can see they got for it is an off-the-shelf sales system (like Warlord Games have been running for a year without any of these hiccups) that's worse in just about every way from the old system from every possible angle.


As an aside; I don't like the website and find it awkward to use (and I'm confident with technology), but I dread to think what my non-techy GW fanboy friend will make of this site when he has a look at it. I bet the phrases "what's happened?", "where did ___ go?" and "Why can't they go back to the old one?" will come up in that conversation.

I am actually starting to like the site. A bit blocky but will get use to it. I remember not liking the last site they had and got use to it.

Looking at Tyranids, I am not sure, but is the painting quality better now? I don't remember the Nids looking so good especially the Tervigon. Looks awesome.

Also on The Tyranid Hive someone mentioned that for the IG or what ever they call them now, are selling individual rules for them now. Vortex cannon or what not. Just want to make sure, they were there before the web site change right? GW is not selling rules individually now are they?

It's a bit friendlier for mobile... but apart from that, what an incredibly cookie-cutter wordpress site. What happend to FW and BL integration? What exactly is improved here? Looks like as usual, they took things away, left the rest as-is, re-skinned it and called it all new...

INterestingly, I JUST got an e-mail telling me about the new webstore from Games-Workshop. What this tells me is they have still retained their customer information, it simply has not migrated over from their previous database.

The most recent transition like this that I can think of had similar issues. The website underwent a major overhaul, but took them weeks to get things sorted out. Their webstore was SUPPOSED to be linked to their forums, but the transfer split them. You also had to make a new password, but it took forever for the new passwords to get sent out.

This was by no means a major website, but was heavily trafficked by its users and fans of the company.

I like it. Simple, streamlined and easy to navigate. The texts on the spanish version are full of google translates and major erratas, but that's more of a local problem - looks like someone had to crunch a lot of text into that website in just a couple hours before release, I hope they'll eventually fix it.

Just came back from a quick look at the new gw website. Overall it looks a lot cleaner and fresh then the old one. But it 'feels' not as hobby oriented but more like a clothing line web store. With large pictures and 'add to cart' signs everywhere.

There is a mobile version too, which looks very much like the apple store app. Again I'm not saying it is bad, just less hobby oriented.

Here's a few things I did noticed though.
Finecast has been removed, replaced with resin cast.
All the hq models now are web exclusive.

wufai wrote:

All the hq models now are web exclusive.

No they aren't. Just the older ones (whether that is the same as before I have no idea)

 shamikebab wrote:

wufai wrote:

All the hq models now are web exclusive.

No they aren't. Just the older ones (whether that is the same as before I have no idea)

I believe that was the case, yes.

 MajorTom11 wrote:
It's a bit friendlier for mobile... but apart from that, what an incredibly cookie-cutter wordpress site. What happend to FW and BL integration? What exactly is improved here? Looks like as usual, they took things away, left the rest as-is, re-skinned it and called it all new...

GW never promised it. Just rumours from strangers, that is all. Can't be disappointed what GW never said or promised.

just want to mention they cant have totally got rid of our details, i STILL got my GW email saying their new "WEBSTORE" is open for business and they do call it a webstore.

 azreal13 wrote:
Well, it's taken me a few hours, but I've cracked it!

I couldn't understand, given GW seem almost fanatical about keeping their customers in the mindset of them being the HHHobby, why they'd construct a website that, as far as they are concerned, is the sole direct point of interaction with their customer base outside of their stores that completely and utterly fails to show what the HHHobby is to those people.

Then I realised!

The HHHobby isn't painstakingly collecting, painting and playing with a collection of Citadel miniatures in one of the amazingly richly detailed universes that many creative people have built and enriched over decades, and all the associated skills, techniques and ideas associated with that any more.

The HHHobby is "buying things from Games Workshop"

I declare the new site fit for purpose and a triumph!

Well, that is the bit of The HHHobby that is most obviously profitable for GW.

man I'm so glad all those pesky FAQs are gone for good now.

I can finally tell my opponent his FMC does not have skyfire and give him my rulebook to disprove me, and he wont be able to.

 Lansirill wrote:

 PrehistoricUFO wrote:
Oh man, I LOVE the new site.
Hm. I seriously am not sure how I'm supposed to play the game without FAQs. I'm just sitting here, watching the pretty flames, and playing my fiddle.

Simple, since there are no official word on it, its a great opportunity to bring back the initial, non FAQed wound allocation for LoS. I can bring back my Nobz biker that are CH ;-)

Seriously:
1) Site looks "good" but its purely a store front. As a store, its working fine for me. But, this new sites make me feel like its as if they have a "corporate" front that is in the work but is not ready yet that would work as a "Settings" orriented site (blogs, army descriptions, FAQs, etc...). *
2) I'm a developper, for the retention of user data, its really a no brainer. *
3) If they are not working on a new "Settings" site, dropping the FAQs seems to support that they don't care about supporting them in the short term and that 7th edition is really comming up soon.... or they really no longer care*
4) If FAQs really are a goner forever and that a 7th edition doesn't happen, I strongly beleive that if this game is to survive outisde of friendly games (even there), an organized third party FAQ will have to come in to fill in the void (like the one from Adepticon but beefed up tremendously). Its really a matter of a group standing out with a good FAQ/Unoffical Erratas and gaining the respect of every one to support their FAQs as the one true set of FAQs(but that takes time).

* Since GW usually does everything I wouldn't do and don't do what I would, who knows ...

Anyways, my two cents


Automatically Appended Next Post:

 Sir Arun wrote:
man I'm so glad all those pesky FAQs are gone for good now.

I can finally tell my opponent his FMC does not have skyfire and give him my rulebook to disprove me, and he wont be able to.

Mmmm, wasn't the Hellchicken aslo FAQed to have turrets for their breath weapons?

;-)

Eww its horrid!
the navigation of the store is actually rather irritating now, simple things like hyper linking the lil pluses, but not the actual text.
I dont think the designer actually uses webstores somehow. And have just done what is thought to be cool instead of what is genuinely good.

Hah, they actually list each individual variant of any multi-unit kit as a separate product. What a bunch of tossers.

I rather like the design! Normally I'm terribly critical of GW but I found it easy to navigate and I like the intuitive filter along the sidebar.

 TheCustomLime wrote:
Hah, they actually list each individual variant of any multi-unit kit as a separate product. What a bunch of tossers.

I actually kind of like that...

 MajorTom11 wrote:
It's a bit friendlier for mobile... but apart from that, what an incredibly cookie-cutter wordpress site. What happend to FW and BL integration? What exactly is improved here? Looks like as usual, they took things away, left the rest as-is, re-skinned it and called it all new...

They've been doing that regularly with the plastic kits. New box art = new slightly higher price. I guess they just decided to extend that to the digital realm.


Automatically Appended Next Post:

 paqman wrote:
4) If FAQs really are a goner forever and that a 7th edition doesn't happen, I strongly beleive that if this game is to survive outisde of friendly games (even there), an organized third party FAQ will have to come in to fill in the void (like the one from Adepticon but beefed up tremendously). Its really a matter of a group standing out with a good FAQ/Unoffical Erratas and gaining the respect of every one to support their FAQs as the one true set of FAQs(but that takes time).

Last I checked (and it has been a while), the adepticon FAQs refer back to the official ones except in the very few cases where they're explicitly changing something. If the official sources are now gone, they'll have a bit more work to do for the next batch in time for Adepticon 2015. Previously existing FAQs can just be cut/pasted in but IG/Orks/BA/Whatever comes out between then and now will have to be made up from scratch.

Davor wrote:

 MajorTom11 wrote:
It's a bit friendlier for mobile... but apart from that, what an incredibly cookie-cutter wordpress site. What happend to FW and BL integration? What exactly is improved here? Looks like as usual, they took things away, left the rest as-is, re-skinned it and called it all new...

GW never promised it. Just rumours from strangers, that is all. Can't be disappointed what GW never said or promised.

Sure I can lol, a good idea being left undone can disappoint me all I want lol. I just can't hold them responsible for breaking a promise as you rightly point out, I can however think they missed an opportunity.

What is this mentality that because they didn't promise to do a good job one can't be disappointed they didn't do a good job anyways? Of course, being subjective and general here, but the principal is what I take issue with. Are we only allowed to have expectations and standards as dictated by the company? Have we no say in determining our own wants and hopes?

The loss of the errata and faq section might well be the death of them.
Im seriously considering ebaying off all GW product I own right now. Because of this :/ I dont play much, but its something Ive always been keen to do more. No FAQ's means that all the forgotten things, ambiguously worded rules, and basically debatable entries in codex books are now up for argument and debate once again. Even after having been settled previously.

All that for them to spruce up a webstore :/ what on earth are they thinking?

Well first lets see if the marketing department at GW will find a way to SELL the faqs back to us

I'll probably find something to order to get the "free" mini, but I'm not that impressed with the new website...

Was the Militarum Tempestus (Scion) Codex Limited Edition? I can't seem to find it on the new website. I knew it was direct only. I didn't think it was limited edition... but... ;shrug who knows. Maybe it is just overlooked and will be up as soon as somebody realizes it is gone.

 sarduka42 wrote:
Well first lets see if the marketing department at GW will find a way to SELL the faqs back to us

Probably. An ibook of nothing but FAQs that is updated automatically for $10-15 sounds in line with GW's recent DLC ethos. This is just the next step in taking stuff that was free on the website and charging for it.

I noticed that the only way to purchase an HQ choice for Orks is through GW. Is this the case for all the other 40k armies?

This would make constructing a "legal" army from your FLGS impossible. Unless you use counts as, that is.

 draugadan wrote:
Was the Militarum Tempestus (Scion) Codex Limited Edition? I can't seem to find it on the new website. I knew it was direct only. I didn't think it was limited edition... but... ;shrug who knows. Maybe it is just overlooked and will be up as soon as somebody realizes it is gone.

As said before in this and the IG thread:
Sold out in North America and taken from NA webstore.

Whilst the website is certainly not the best, I am hardly surprised by it. I was expecting the website to be pretty plain and built for only for selling products because that is GW's business model nowadays. It's as though some of you live under a rock, thinking that the new website was going to be a hobbyists utopia with free FAQ's and articles only to be severely disappointed, failing to acknowledge that GW stopped doing free content ages ago.

I'm pleased with it ladies & gents, for one very good reason - a virtual gift voucher from a couple of years back that I'd never received (due to my pal sending it to my FB email - go figure) just got resent out there.

Re-registered online and redeemed it. Free money. Result.

If they do infact try to sell FAQ's and errata to us.. they can feth right off! A vast chunk of those articles are actually their shoddy spelling and grammar mistakes, and formatting errors aswell as rules not working the way they intended.
Simply put I WILL NOT be paying for that

 MetalOxide wrote:
Whilst the website is certainly not the best, I am hardly surprised by it. I was expecting the website to be pretty plain and built for only for selling products because that is GW's business model nowadays. It's as though some of you live under a rock, thinking that the new website was going to be a hobbyists utopia with free FAQ's and articles only to be severely disappointed, failing to acknowledge that GW stopped doing free content ages ago.

Yeah it's weird that some people are surprised that GW have just broken their biggest selling game completely...

I wonder if store owners got word of that... or if it's been something that already existed through slow transition to direct only. If suddenly overnight something went from "order direct only at a lower discount" to just plain unavailable, that would be a jolt considering it is a required part of an army. I didn't look through all the entries but the three warboss entries are webstore exclusives.

 draugadan wrote:
Was the Militarum Tempestus (Scion) Codex Limited Edition? I can't seem to find it on the new website. I knew it was direct only. I didn't think it was limited edition... but... ;shrug who knows. Maybe it is just overlooked and will be up as soon as somebody realizes it is gone.

It is limited edition in the long run from what I've heard, but they ran out of copies and had to do a second print run because it sold out so perhaps the limited edition aspect won't stay that way.

I'm liking the new interface. From a UI perspective, it makes finding things much easier, from individual kits organized by FOC or army, or however else.

Also, notice how many products are in the Web Store Exclusive now. TONS of finecast and metal kits in there, lots of characters, and some larger bundles as well.

Havocs, Bjorn, Flayed Ones, Tankbustas, tons of things that apparently you can only order through the site... 400+ products! What the heck? Plague Marines, Fire Dragons... GW carefully controlling the release of finecast models, taking stock of what sells and what doesn't.. It makes sense as they make the transition away from finecast.

Interesting stuff. I like it. I don't miss the FAQ's very much, and I have a feeling we'll see something come back, either in the form of a new edition that includes the FAQ fixes...

My money is on 6.5. Not 7th edition, but 6.5, with a box set that pits Orks vs. Blood Angels.

All the exclusive stuff has been exclusive for a long time now, we're just able to notice what is exclusive a lot easier now.

 shamikebab wrote:

 MetalOxide wrote:
Whilst the website is certainly not the best, I am hardly surprised by it. I was expecting the website to be pretty plain and built for only for selling products because that is GW's business model nowadays. It's as though some of you live under a rock, thinking that the new website was going to be a hobbyists utopia with free FAQ's and articles only to be severely disappointed, failing to acknowledge that GW stopped doing free content ages ago.

Yeah it's weird that some people are surprised that GW have just broken their biggest selling game completely...

Games Workshop has been on the self destructive path for a while now, so it is hardly news that they screwed the website up.

Anyone else think this new marine looks odd with how he's holding that gun? And that sword... is it meant to be a throwback to 2nd ed?

I prefer the new version of the site to the old one,

but the lack of FAQ access is as has been pointed out STOOPID

(although I would not be surprised if they just forgot to put a link in ... after all game-playing is not the central business which is selling stuff... but I think they will reappear eventually)

 n0t_u wrote:
Anyone else think this new marine looks odd with how he's holding that gun? And that sword... is it meant to be a throwback to 2nd ed?

He's a remake of a 1991 Games Day Exclusive model.

 ClockworkZion wrote:

 n0t_u wrote:
Anyone else think this new marine looks odd with how he's holding that gun? And that sword... is it meant to be a throwback to 2nd ed?

He's a remake of a 1991 Games Day Exclusive model.

Thanks for that, I thought he looked a touch familiar in parts.

I'm surprised at the lack of any explanation on the website about their game systems. It's just a webstore now, not even a front to promote their games?

If I point someone new to their site for information about the game, the site is useless to tell them anything.

The site is powered by http://www.e2x.co.uk/cms/road-runner which explains a lot of things.

 n0t_u wrote:
Anyone else think this new marine looks odd with how he's holding that gun? And that sword... is it meant to be a throwback to 2nd ed?

Your question is answered along with a pic about a page back when it was asked the last time. It is a modern homage to an older fig much like last year's Gamesday fig was to old cover art.

ChrisB wrote:
The site is powered by http://www.e2x.co.uk/cms/road-runner which explains a lot of things.

I'll take your word for it as I do not personally know that solution. So basically, they implemented their shopping cart with a solution specialized for that specifically. Its not as if they can easilly make content like a CMS would allow you. So, I am still betting on a secondary (primary) site that will take care of the content/blog aspect of their web presence.

 paqman wrote:

ChrisB wrote:
The site is powered by http://www.e2x.co.uk/cms/road-runner which explains a lot of things.

I'll take your word for it as I do not personally know that solution. So basically, they implemented their shopping cart with a solution specialized for that specifically. Its not as if they can easilly make content like a CMS would allow you. So, I am still betting on a secondary (primary) site that will take care of the content/blog aspect of their web presence.

Blog is still on the same site, just further down the page: http://www.games-workshop.com/en-US/blog/blog.jsp?_requestid=802772

ChrisB wrote:
The site is powered by http://www.e2x.co.uk/cms/road-runner which explains a lot of things.

You mean that ?

. Seriously, GW.

 Hybrid Son Of Oxayotl wrote:

ChrisB wrote:
The site is powered by http://www.e2x.co.uk/cms/road-runner which explains a lot of things.

You mean that ?

. Seriously, GW.

I've said it before, I'll say it again, the GW Board has doesn't have a plan!

Seriously, they don't seem to have any clue how to grow the company bigger.

I am pretty sure now their plan is to actually shrink it. That is why they cut some much away .

TBH, as far as Oracle is concerned, they're Midsized. They certainly aren't a large scale company. I'd be very surprised if their datacenter (if everything is self hosted and maintained well) was over 100 physical servers, probably not more than 300 virtual.

I wonder if the purging of user accounts is because they've outsourced everything now and can't hand over our personal details without permission?

Someone found GW's website designer: http://www.civiccomputing.com/home


Automatically Appended Next Post:

 Hybrid Son Of Oxayotl wrote:
I am pretty sure now their plan is to actually shrink it. That is why they cut some much away .

Sadly I'm more certain that has to do with cost cutting. All those Seconday Games that weren't really selling just ate up inventory space and that's basically wasted money for a company.

So now that the FAQs are removed is there anywhere I can go to get them again off that site cause I totally didn't download my Necron FAQ and well I guess my Doomscythes and such are no fliers now and don't work??

Like seriously WTF.

Looks like GW Customer Service is finally answer people's emails about this:

GW Customer Service wrote:Thanks for writing in to us! We are aware that the new web store launched without the Errata/ FAQ articles. This is only temporary and these FAQ's will be made available again in the very near future. However, at this time I don’t have a time or date available. Should you have any other questions, then please give us a call at 1-800-394-4263.

Sorry for the confusion, but I hope this helps.

 ClockworkZion wrote:
Sadly I'm more certain that has to do with cost cutting.

You do not go bigger by cutting your costs. If you want to go bigger, you need to increase your profits, not cut your losses. If everything you do is geared toward cost cutting and nothing is geared toward sales increasing, then you will shrink.

Yeah I sent them a email as well being like please email me the faqs thanks.

Anyone have the faqs saved somewhere?

 Hybrid Son Of Oxayotl wrote:

 ClockworkZion wrote:
Sadly I'm more certain that has to do with cost cutting.

You do not go bigger by cutting your costs. If you want to go bigger, you need to increase your profits, not cut your losses. If everything you do is geared toward cost cutting and nothing is geared toward sales increasing, then you will shrink.

Cost cutting is just as important as making more money. If you're not selling something (and let's be honest here, there may be a lot of nostalgia for BFG or Necromunda but they were not really selling) you either have to spend a lot of money revitalizing that product line to make it sell, or cut it. Someone sat down and did the math and realized they'd save more money than they could expect to make by updating the stuff so bye-bye it went. That's a business decision, they happen all the time.

From what I've seen, I don't like the new site. I'm not sure what the point of changing it was- what has it added? The few changes they have implemented are so minor they could have been added onto the old site.

Hollismason wrote:
So now that the FAQs are removed is there anywhere I can go to get them again off that site cause I totally didn't download my Necron FAQ and well I guess my Doomscythes and such are no fliers now and don't work??

Like seriously WTF.

Part of the problems with 40k are caused by this sort of mindset. It looks like a flyer, quacks like a flyer, flies like a flyer, and previously was a flyer. It's probably a flyer still. It confuses me that anyone could think their plastic toys have stopped working because of something like this.

 ClockworkZion wrote:
Cost cutting is just as important as making more money.

Yes, it is important. It is not however making your company grow bigger. Recently GW has been all about cost-cutting : one-man-store, specialist games, lack of translations, finecast, …
I can hardly find anything that would make them bigger, though. Except maybe an increase of the release rate.

The change away from items being listed by FOC is kind of annoying. It's like its just all random. Also, my info all gone? Not cool.

 n0t_u wrote:
Anyone else think this new marine looks odd with how he's holding that gun? And that sword... is it meant to be a throwback to 2nd ed?

It may not be meant to be but it is. I had a similar metal Captain with exactly the same sword over 20 years ago. I may even still have the model somewhere in my vast reservoir of old stuff.

 Hybrid Son Of Oxayotl wrote:

 ClockworkZion wrote:
Cost cutting is just as important as making more money.

Yes, it is important. It is not however making your company grow bigger. Recently GW has been all about cost-cutting : one-man-store, specialist games, lack of translations, finecast, …
I can hardly find anything that would make them bigger, though. Except maybe an increase of the release rate.

GW shot themselves in the foot during LotR and let the costs get out of control. 2013 they have barely cleared where they were in 2004 (which was their most profitable year until now) and in 2007 they had a loss of about 3 Million GBP. So I can't blame them for trying to get the bloat under control.

As for making them bigger I can think of a few things: 1. Increase production and sell through big box stores like MtG does and they did with LotR. 2. Online forums on the site. 3. Games Day needs to come back everywhere. 4. Stop hiding from everyone that wants to talk to you, even if they are the BBC. 5. Less "web exclusives". 6. Potentially drop the GW Stores and let FLGS handle carrying your products. You'll save a LOT of money on leases and insurance alone.

 ClockworkZion wrote:
Looks like GW Customer Service is finally answer people's emails about this:

GW Customer Service wrote:Thanks for writing in to us! We are aware that the new web store launched without the Errata/ FAQ articles. This is only temporary and these FAQ's will be made available again in the very near future. However, at this time I don’t have a time or date available. Should you have any other questions, then please give us a call at 1-800-394-4263.

Sorry for the confusion, but I hope this helps.

I received the same reply. So we can go back to merely being annoyed that they haven't done a FAQ in the past X months. Not great, but not crazy like many of us were worried about.

 MWHistorian wrote:
The change away from items being listed by FOC is kind of annoying. It's like its just all random. Also, my info all gone? Not cool.

You can sort by FOC though, so it's not too hard to do. And info is still there, you just need to scroll WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAY down to see it (which annoys me honestly).


Automatically Appended Next Post:

 Lansirill wrote:

 ClockworkZion wrote:
Looks like GW Customer Service is finally answer people's emails about this:

GW Customer Service wrote:Thanks for writing in to us! We are aware that the new web store launched without the Errata/ FAQ articles. This is only temporary and these FAQ's will be made available again in the very near future. However, at this time I don’t have a time or date available. Should you have any other questions, then please give us a call at 1-800-394-4263.

Sorry for the confusion, but I hope this helps.

I received the same reply. So we can go back to merely being annoyed that they haven't done a FAQ in the past X months. Not great, but not crazy like many of us were worried about.

Well that and annoyed at "when are they going to release this thing already!?".

Have they always charged sales tax?

 d-usa wrote:
Have they always charged sales tax?

I got hit with it last week and I don't even live in a state with it!

I assume we're paying for TN's sales tax in the states.

 ClockworkZion wrote:
3. Games Day needs to come back everywhere. […] 5. Less "web exclusives".

Yeah, I forgot that on my list of cost-cutting decisions.

 ClockworkZion wrote:
And info is still there, you just need to scroll WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAY down to see it (which annoys me honestly).

I think he means the information he/she put on his/her account. This is gone. Shipping address, wish lists, …

The new site looks...somewhat pretentious. The layout and font looks like something I'd expect from a large chain bookstore coffee shop or like the Barnes & Noble website, not a tabletop gaming company specializing in GrimDark.

 Hybrid Son Of Oxayotl wrote:

 ClockworkZion wrote:
3. Games Day needs to come back everywhere. […] 5. Less "web exclusives".

Yeah, I forgot that on my list of cost-cutting decisions.

Web exclusives seem to be tied with GW's production levels. The Games Day thing just bugs me because it was a great way to get people excited about stuff and wanting to do more in general with things.

 Hybrid Son Of Oxayotl wrote:

 ClockworkZion wrote:
And info is still there, you just need to scroll WAAAAAAAAAAAAAAAAAAAAAAAAAAAAAY down to see it (which annoys me honestly).

I think he means the information he/she put on his/her account. This is gone. Shipping address, wish lists, …

My mistake! I thought it was a complaint about the "missing" information for models and armies that is just now buried.

The FAQ thing worries me.

“We didn’t get that done by launch, but it’s on our to-do list. No ETA” is programer talk for “Not going to happen” And that’s not just a GW thing.

As a webstore, it’s perfectly serviceable. It won’t change my use of GW’s site, which was looking at pictures, preferably w/ sprues, for ideas and modeling/painting help. The new ability to do cross army searches might help with that.

I didn’t really go there for the articles though. I’ve got Dakka for that.

Wow, that is one hideous, hard-to-navigate website.

The 90s called, they want their checkboxes back.

ROFL, tax....really? I just noticed that, one more reason I will NEVER order directly from them.

 scarletsquig wrote:
Wow, that is one hideous, hard-to-navigate website.

The 90s called, they want their checkboxes back.

90s were all about confusing layouts, buttons and Shockwave (then later Flash). Checkboxes are totally a 00's thing.

 scarletsquig wrote:
Wow, that is one hideous, hard-to-navigate website.

The 90s called, they want their checkboxes back.

Pfft... shows how young you are. The 90's didn't have checkboxes; they had frames!

So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

Government is to blame for sales tax. Shipping costs are totally GW though.

 ClockworkZion wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

Government is to blame for sales tax. Shipping costs are totally GW though.

This was their plan all along to drive sales back to the FLGS!

Anyone have luck on finding errata or FAQs yet?

Or have they just said screw gameplay.

I'm not sure what to think of the new site. While I hardly ever visit it anyway it does seem fantastically bland compared to the old page. That being said, it does function better than FW and BL's sites even if it does sacrifice every single bit of character possible.

The thing that shocks me though is the complete lack of description describing the different game systems/factions. GW obviously wants to drive their entire customer base to this site so one would imagine that they would do their best to make it welcoming to newcomers. Take Infinity for example http://www.infinitythegame.com/infinity/en/ I had never played the game but was curious about their stuff. I tried browsing through all the models but there were hundreds of the things! Then I found the section with all the fluff on the different races which was immensely helpful.

In fact, everything on the Infinity website is much more welcoming. Granted it takes more clicks (and frankly a lot of confusion) to actually buy something but instead of proudly displaying a $120 codex on their main page it provides you with a link to free rules! A mix of the two sites would be perfect in my opinion.

 Vladamyr wrote:
Anyone have luck on finding errata or FAQs yet?

Or have they just said screw gameplay.

Not up yet. Customer Service has been saying they're coming back but they don't know when yet.

I just got their newsletter about the launch of the website.

First thing it says is Only we sell the entire range.. 1000+ exclusive products.

IF I am a FLGS store I really have to wonder why I would do business with them. With the digital books, their marketing and what they do. They are not a business partner at all.

Vaktathi wrote:So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

Because they're apparently making mandatory items like Ork HQs webstore only?

ClockworkZion wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

Government is to blame for sales tax. Shipping costs are totally GW though.

Not if they're charging customers the tax who live in states without sales tax like was reported earlier in the thread. In that case they're just keeping the extra cash just like Forgeworld does with VAT to non-EU customers.

All the finecast models on the new site is showing up as a "webstore exclusive."

What a bland site. I think the old one was a lot better. Might be change resistance though, so ill give a few week. And the skull on the cape are killing the model. Sad as i think he's really badass otherwise

 warboss wrote:

Not if they're charging customers the tax who live in states without sales tax like was reported earlier in the thread. In that case they're just keeping the extra cash just like Forgeworld does with VAT to non-EU customers.

Unless TN has sales tax laws that apply for to all sales through their state, even if they're done online. I don't know though, I'm just speculating there.

Regardless of WHY GW is charging sales tax said taxes are paid to the government. Companies do not make money on taxes.

For non-EU customers FW use the money to help pay for shipping internationally.

 warboss wrote:

Not if they're charging customers the tax who live in states without sales tax like was reported earlier in the thread. In that case they're just keeping the extra cash just like Forgeworld does with VAT to non-EU customers.

This is what they seem to be doing. Their website says:

No taxes are raised on shipments to the rest of the world. Please note that Games Workshop is not responsible for any import duties or charges that may be levied under local legislation in the destination country.

But the prices being charged to the ROW are clearly UK prices which already include VAT at 20%.

On the other hand, ROW orders now get free shipping as long as the order exceeds £100.

FW has addressed the taxes thing in the past and said that the money paid in taxes for ROW goes into the shipping costs instead.

They don't seem to have "Finecast" labels on the models. Feels like it's just plain ol resin they're using now? Unless I'm mistaken...

 angelofvengeance wrote:
They don't seem to have "Finecast" labels on the models. Feels like it's just plain ol resin they're using now? Unless I'm mistaken...

Still finecast, they just aren't telling people about it now that they know that everyone knows it sucks.

RIP Specialist Games! I loved playing them when they were around..

how do I frickin edit my address or payment details after making my account?

is it just me or is there no edit button???

 scarletsquig wrote:

 angelofvengeance wrote:
They don't seem to have "Finecast" labels on the models. Feels like it's just plain ol resin they're using now? Unless I'm mistaken...

Still finecast, they just aren't telling people about it now that they know that everyone knows it sucks.

RIP Specialist Games! I loved playing them when they were around..

They're still around. Just not in production :-D

I'm sure the FAQs will be along in a hurry just like White Dwarf codices and the like.

It's terrible.

There is no character any more, for one thing. It looks like a generic demo web design companies flash up in ads.

The checkbox navigation is atrocious as well. It bases itself around a weird and/or system; you can check different boxes and do an 'or' search in the same category. Outside of that category, it's limited to 'and' (i.e., You can't select HQ models and Artillery) choices.

However, the main problem is just the UI. The dropdown menus are gone. The screen shifts around automatically when options are selected. There's just too much white space.

This is clearly a tablet and phone based website. It's just bizarre they couldn't have a PC and Tablet site instead.

 BlapBlapBlap wrote:
It's terrible.

There is no character any more, for one thing. It looks like a generic demo web design companies flash up in ads.

The checkbox navigation is atrocious as well. It bases itself around a weird and/or system; you can check different boxes and do an 'or' search in the same category. Outside of that category, it's limited to 'and' (i.e., You can't select HQ models and Artillery) choices.

However, the main problem is just the UI. The dropdown menus are gone. The screen shifts around automatically when options are selected. There's just too much white space.

This is clearly a tablet and phone based website. It's just bizarre they couldn't have a PC and Tablet site instead.

They have a separate mobile site that's even worse...

can you guys edit your shipping addresses?

 Sir Arun wrote:
can you guys edit your shipping addresses?

Nope. I think you have to enter the info when you check out.

Did they always have this return policy? I thought they just sent out another box when you had a problem. That was pretty much the best thing about buying stuff from them.

Free Returns
If for any reason at all, you're not satisfied with your purchase, you can return it to us for a refund, or exchange it for something else. No quibbles and no funny handshakes required.

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

 Trickstick wrote:
Did they always have this return policy? I thought they just sent out another box when you had a problem. That was pretty much the best thing about buying stuff from them.

Free Returns
If for any reason at all, you're not satisfied with your purchase, you can return it to us for a refund, or exchange it for something else. No quibbles and no funny handshakes required.

That might go beyond the replacement thing. I don't know honestly.

I dont mind the new navigation.
It fits well with the obvious will from gw to make gamers think outsidè of codex when building (buying) armies. Allies and extras make the old army+foc navigation outdated.

Its also clever to dismiss the faq section. When gamers realise the rules are just a frustration, people might buy the wast hoard of models with horrible rules to beguin with.

 Fayric wrote:
I dont mind the new navigation.
It fits well with the obvious will from gw to make gamers think outsidè of codex when building (buying) armies. Allies and extras make the old army+foc navigation outdated.

Its also clever to dismiss the faq section. When gamers realise the rules are just a frustration, people might buy the wast hoard of models with horrible rules to beguin with.

Or they quit because they started the game to, well, play the game.

Hey, I don't know if anyone keeps an eye on the Lord of the Rings stuff on GW's website, but did the LOTR miniatures go up in cost DRAMATICALLY? Like, as in, up to the level of the Hobbit miniatures?

I could have sworn the LOTR was much more reasonable.

EDIT: it's mostly (and obviously) direct-only for LOTR stuff now

 ironicsilence wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

For me I prefer to get it from my FLGS. If I can't get it there then I order it from GW instead. I've seen too many problems from shady third party sites to trust third party sites in general.

In the UK internet sales all come with a 7 day cooling off period where you can change your mind and get a full refund if you choose

so this is just a restatement of that (with the added 'you can swap' to put the idea in your mind which you don't have to do)

Wow. I miss the FAQs, but love how much faster and more responsive the site is.

 ClockworkZion wrote:

 ironicsilence wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

For me I prefer to get it from my FLGS. If I can't get it there then I order it from GW instead. I've seen too many problems from shady third party sites to trust third party sites in general.

The War Store, Frontline Gaming, Miniature Market, and SpikeyBits are all pretty sure bets and you can get discounts. I usually buy local when I can, but will go online if the local shop doesn't stock the stuff.

Interesting, the home page isn't displaying properly for me. It doesn't show the what's new today box and what not.

 Accolade wrote:
Hey, I don't know if anyone keeps an eye on the Lord of the Rings stuff on GW's website, but did the LOTR miniatures go up in cost DRAMATICALLY? Like, as in, up to the level of the Hobbit miniatures?

I could have sworn the LOTR was much more reasonable.

EDIT: it's mostly (and obviously) direct-only for LOTR stuff now

Pretty sure they have been like that for a while now. The plastic box sets were halved in models and doubled in price before Christmas if that's what you were looking at? The heroes still average around $15 instead of the Hobbit's at $25 though (Canadian prices btw).

 CthuluIsSpy wrote:
Interesting, the home page isn't displaying properly for me. It doesn't show the what's new today box and what not.

Clear Cache/Cookies, restart browser, etc

 OrlandotheTechnicoloured wrote:
In the UK internet sales all come with a 7 day cooling off period where you can change your mind and get a full refund if you choose

so this is just a restatement of that (with the added 'you can swap' to put the idea in your mind which you don't have to do)

The whole EU, but GW (or "the supplier" in general) only have to pay for it to be shipped back if it's faulty. If you just decide it's not what you want then you're out of pocket the shipping cost.

Which is fair enough, really.

For most UK based people it's probably fairly easy to return it to a GW shop to avoid postage costs.

Not so easy for a lot of others...

It seems so... barren.

It is like one of those white stores with little glass cabinets with product in it.

Write down the product number and our sales person will get to you...

FAQ's still missing causing people to have a heart attack, special characters from IG that may or may not be there in the new Codex...

At least most of the "one click" purchases have been dealt with.

Funny how the multi-model kits are being sold in their separate configurations (Baneblade, etc..., Taurox, Taurox Prime!!!) while still sold as the same model kit.

Funny how price should not matter to us be we can filter by price!!!

The check boxes make some sense, was cool to look for "Elites" and then within select armies.

Someone did some serious work in the "xxxx paint collection", 43 in fact (??!!). 15 basing kits!!!

They may want to elaborate a bit on the "25mm Round Closed Bases" with "Qty 1" costing $6. I am pretty sure it is Qty 10 per pack (same thing with the square bases)... but you-know, they were in a hurry.

I can navigate it pretty quick but it lacks even more character than normal.

Ummm summary, great place to buy if you want to but precious little reason to linger around.

 Talizvar wrote:
Funny how the multi-model kits are being sold in their separate configurations (Baneblade, etc..., Taurox, Taurox Prime!!!) while still sold as the same model kit.

I think that's kind of cool actually. Makes it more accessible.

They may want to elaborate a bit on the "25mm Round Closed Bases" with "Qty 1" costing $6. I am pretty sure it is Qty 10 per pack (same thing with the square bases)... but you-know, they were in a hurry.

http://www.games-workshop.com/en-US/25mm-Round-Closed-Bases
"This set contains 10 plastic 25mm closed round bases."

Ummm summary, great place to buy if you want to but precious little reason to linger around.

Did you really hang out on the GW website before?

 Talizvar wrote:
It seems so... barren.

It is like one of those white stores with little glass cabinets with product in it.

...
...
...

GW physical shops are very barren these days.

Over the decades they have declined from a Aladdin's Cave of RPGs, wargames, boardgames, dice, paints and figures to a limited selection of 40K, WHFB and LoTR.

GW used to be the kind of shop that any hobby gamer would happily spend a hour in just browsing.

Nowadays the only reason to go there is to pick up a 40K, WHFB or LoTR item that you ordered online. And if you are a hobby gamer, as opposed to a HHHobby gamer, you wouldn't have ordered it from GW in the first place, because you could get it cheaper from someone else.

 TheKbob wrote:

 ClockworkZion wrote:

 ironicsilence wrote:

 Vaktathi wrote:
So, not only do they charge a large amount for shipping, but they also charge sales tax, why on earth would I order anything from their webstore?

aside from any GW only items, i'm not sure why anyone orders from GW period, which has nothing to do with there old or new website. I'd rather buy from warstore

For me I prefer to get it from my FLGS. If I can't get it there then I order it from GW instead. I've seen too many problems from shady third party sites to trust third party sites in general.

The War Store, Frontline Gaming, Miniature Market, and SpikeyBits are all pretty sure bets and you can get discounts. I usually buy local when I can, but will go online if the local shop doesn't stock the stuff.

And if I end up with a gak Finecast model (pretty much the only thing I order from GW) then I'm stuck buying a second one. I'll take the extra cost to get replacements without any issues.

 Squidmanlolz wrote:

 BlapBlapBlap wrote:
It's terrible.

There is no character any more, for one thing. It looks like a generic demo web design companies flash up in ads.

The checkbox navigation is atrocious as well. It bases itself around a weird and/or system; you can check different boxes and do an 'or' search in the same category. Outside of that category, it's limited to 'and' (i.e., You can't select HQ models and Artillery) choices.

However, the main problem is just the UI. The dropdown menus are gone. The screen shifts around automatically when options are selected. There's just too much white space.

This is clearly a tablet and phone based website. It's just bizarre they couldn't have a PC and Tablet site instead.

They have a separate mobile site that's even worse...

But... Bu...

WHY?! WHY NO DROPDOWN?!

 Vladamyr wrote:
Anyone have luck on finding errata or FAQs yet?

Or have they just said screw gameplay.

There is absolutely no gaming or hobby related resources in the site at all and the site design doesn't even seem to have any kind of reserved space for them. I don't believe that even GW would completely abandon them. I believe the plan is to later open "GW Community" or similar site where they will put all gaming and hobby related news, articles and documents - including FAQs and Erratas.

Separate hobby and webstore sites make great deal of sense and some other companies have organized their web resources just so, so I believe this is the plan. I just don't understand why they do it in succession...seems to me they could have done everything ready beforehand and then simply close the old server and bam, open 2 new ones.

Never have seen such little content on a gaming site before.

 Harriticus wrote:
Never have seen such little content on a gaming site before.

"Web store" now instead.

 sarduka42 wrote:

 Ferrum_Sanguinis wrote:
AND ITS UP!

So no Forgeworld or Black library integration, Some of the scenery specials have gone, can't tell if there has been price rise (don't normally shop throughou them) - what a overhyped letdown

Damn. I was going to buy the Sigmar's Blood scenery set next week (and get the Marine Captain for doing so). I guess that money will go elsewhere then.

Backfire - agreed. A separate hobby site would be a good move for them; but if it is in the pipe line why stretch things out for us and leave customers in the dark.

GW might not be in the most healthy state with regard to finances that they've had - but then that's the same story for many retail outlets at present. What grates is their seemingly strange choices in things combined with a general silent to the community attitude with what is going on.

Whilst they'd never silence them all I think they'd do a huge amount to ease some tension/concerns.


I suspect we might see GW have some better times when the LotR contract finally ends; whilst it was a great money spinner for them the crash in that market sector really hit them very hard - or rather not so much crash as in the end of the movie peek that they were simply not expecting. Maintaining two model lines would leave a lot more shop room for them and free up resources for GW. Heck they could double their game count easily by bringing in rules for skirmish games using existing models - although I get the feeling that GW is either not interested in that market segment or is happy to allow competition in the hobby market by leaving that avenue open whilst focusing and securing the large battles in fantasy and sci-fi

I actually like the new site alot more.

Quicker, just as easy to find things, if not easier since the search works properly now.

Also, i like the way dual kits display in both configurations.
Means that anyone new ish to the hobby doesent have to try and work out what kit a model they want comes in.

Placed my 1st order now anyway to see how it goes.
Also, no price hikes from what i can tell.
Some paints have gone down though which is nice. (dry and base ones)

Looking very good so far, I like the new site a lot more so no complaints here: Fast, I like the look, it seems easier to navigate, I say, well done GW.

Same here, I enjoy the new site. I miss the easily visible Finecast labels, you have to check the description. Reading is hard.

After navigating the site, I've decided it's not quite as bad as I thought. I still prefer the old one, but the new one does have better sorting.

Having the FAQs available from the get-go would have been nice though.

Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

 H.B.M.C. wrote:
Whoa, whoa, whoa, whoa, whoa!

With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.

Umm... what???

Good luck enforcing that.


Automatically Appended Next Post:

 Breotan wrote:
Toggling those checklists on the right is annoying. If I deselect an option before choosing a new one, the whole menu collapses and I have to re-open what I was trying to get to. Obviously designed by the lowest bidder. :(

Agreed. It's not nearly as usable as the previous website. And that one wasn't much good for anything but browsing kit pictures.


Automatically Appended Next Post:

 Hereticdave wrote:
I quite like how you can browse the whole range of an army on one page now, for the painter and modeller I think the site is quite nice, even for the gamer it's easy enough to navigate to a specific force oganisation slot. I quite like how you can pull up the fast attack choices for all armies at the same time for example. I think I actually quite like the new site, except the distinct lack of FAQ's and Erratas.

Really? For the painter or modeller, all of the content is gone. For the gamer the FAQs and tactica articles are all gone. It's really only good for the shopper. Like when your mum wants to buy you some space marines for your birthday and has to find the kit you wrote down.

 Azazelx wrote:

 H.B.M.C. wrote:
Whoa, whoa, whoa, whoa, whoa!

With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.

Umm... what???

Good luck enforcing that.

Pretty easy really. If you're returning for exchange, you don't need to return it, if you're returning for refund and don't return it, then they don't issue the refund.

Don't know exactly the legality, but It doesn't seem unreasonable, certainly no more so than it must be returned unused.

I am seriously missing the FAQs. Dear god I hope they bring those back and don't expect us to fork out £15+ for a book for a FAQ or something.

I don't like it. It's...cluttered. I'm certain some options have disappeared and it's annoying trying to find things.

 Jackal wrote:

Some paints have gone down though which is nice. (dry and base ones)

They look like they're all the same price to me, at least in the U.S. $4 for everything except the new Technicals they released last year.

Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

 tjnorwoo wrote:
Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

Specialist games have been pretty dead since Epic, Necromunda, and Mordhiem were pulled from the site like two years ago now. This is just confirmation that they aren't going back (I suspect the fact that Dreadfleet didn't sell basically told GW that the community didn't want the Specialist Games anymore).


Automatically Appended Next Post:

 CthuluIsSpy wrote:
Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

No there was not. Base paint, sure, but not technical.

You might be thinking of the Varnishes. Lahmian Medium came in a similar pot in white, but was a varnish.

 ClockworkZion wrote:

 tjnorwoo wrote:
Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

Specialist games have been pretty dead since Epic, Necromunda, and Mordhiem were pulled from the site like two years ago now. This is just confirmation that they aren't going back (I suspect the fact that Dreadfleet didn't sell basically told GW that the community didn't want the Specialist Games anymore).

Which is silly, because no one asked for Dreadfleet; they wanted BFG.
GW's logic is backwards.

 Azazelx wrote:
It's really only good for the shopper.

Probably why they announced it as a "webstore" then.

 BlapBlapBlap wrote:
You might be thinking of the Varnishes. Lahmian Medium came in a similar pot in white, but was a varnish.

Not a varnish; it's an undercoat like Imperial Primer, but white instead of black. Like what you'd use in a spray can (and what Skull White was used for pre-revamp)

 CthuluIsSpy wrote:

 ClockworkZion wrote:

 tjnorwoo wrote:
Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

Specialist games have been pretty dead since Epic, Necromunda, and Mordhiem were pulled from the site like two years ago now. This is just confirmation that they aren't going back (I suspect the fact that Dreadfleet didn't sell basically told GW that the community didn't want the Specialist Games anymore).

Which is silly, because no one asked for Dreadfleet; they wanted BFG.
GW's logic is backwards.

And BFG was still for sale for years and was hardly moving. They tried bring out something new and the public basically told them to take a walk with "new" stuff and they probably did a cost analysis on something like BFG and decided that it wasn't worth the money at the time to bring back or update since it wasn't really selling and the people who were playing it already had everything they needed to play it.

Remember this is the same company that almost canned Sisters in 3rd because the bean counters said they didn't sell that well in 2nd.

 CthuluIsSpy wrote:
Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

There's a white "Base" colour (Ceramite White) ,it might be what you're thinking about

 B0B MaRlEy wrote:

 CthuluIsSpy wrote:
Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

There's a white "Base" colour (Ceramite White) ,it might be what you're thinking about

Can that be used effectively as an undercoat? I'm not too familiar with the new paints. I still have a stock pile of the old ones to go through.

 CthuluIsSpy wrote:

 B0B MaRlEy wrote:

 CthuluIsSpy wrote:
Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

There's a white "Base" colour (Ceramite White) ,it might be what you're thinking about

Can that be used effectively as an undercoat? I'm not too familiar with the new paints. I still have a stock pile of the old ones to go through.

If you've primed the model, yes. Just thin it a bit because the base paints can be kind of "chunky" if they're not thinned.

 CthuluIsSpy wrote:
Ok, my memory might be faulty, but was there a white technical paint? I only see black Imperial Primer in the paint section. Is this a glitch?

There was Smelly Primer, but that was the last range.

Ah, so it has to be primed black now? Well, that's a bummer.

Before I would just undercoat my skinks skull white on bare plastic and coat them in blue ink to get all of the recesses. Now there's another step.
Ah well, hardly really matters.

Does white cover black more effectively at least? I found that Skull White had a nasty tendency to let darker colors through.

You could simply spray them white, touch them up so you can ink them

I live in an apartment with no balcony, so spraying isn't an option, sadly. It would certainly be more convenient, but it's safer doing it the long way by hand.

 CthuluIsSpy wrote:
I live in an apartment with no balcony, so spraying isn't an option, sadly. It would certainly be more convenient, but it's safer doing it the long way by hand.

Don't quite see how this thread got diverted into a P+M thread, but still!

Don't restrict yourself to Citadel. Vallejo do a range of primers in various colours, not just black, white and grey, which while formulated for airbrush application, brush on just fine.

Ok fair enough. I will try to find some vallejo then.

I was just wondering if the web team left something out.

4chan was saying that the disturbing claim of "over 1000 webstore-exclusive products" might mean that they would actually restrict FLGS access to most products (they theorized that only troop choices/plastic kits would be available), leaving people with no choice but to order via GW.

ANY THOUGHTS?!

 Colpicklejar wrote:
4chan was saying that the disturbing claim of "over 1000 webstore-exclusive products" might mean that they would actually restrict FLGS access to most products (they theorized that only troop choices/plastic kits would be available), leaving people with no choice but to order via GW.

ANY THOUGHTS?!

Don't listen to 4chan?

 Colpicklejar wrote:
4chan was saying that the disturbing claim of "over 1000 webstore-exclusive products" might mean that they would actually restrict FLGS access to most products (they theorized that only troop choices/plastic kits would be available), leaving people with no choice but to order via GW.

ANY THOUGHTS?!

Direct only stuff (like the entire Finecast range) isn't prohibited from being ordered, but stores are paying up to 75% shelf price on it which basically keeps them from wanting to order it unless there is an unusally high demand for it or it's a special order for their customers.

 BlapBlapBlap wrote:

 Colpicklejar wrote:
4chan was saying that the disturbing claim of "over 1000 webstore-exclusive products" might mean that they would actually restrict FLGS access to most products (they theorized that only troop choices/plastic kits would be available), leaving people with no choice but to order via GW.

ANY THOUGHTS?!

Don't listen to 4chan?

Seriously. If 4chan said that the Earth is round, I would assume that it's flat.

 CthuluIsSpy wrote:
Ok fair enough. I will try to find some vallejo then.

I was just wondering if the web team left something out.

Undoubtedly, but this isn't one of them I'm afraid!

On a paint related note...

Anyone else find it really weird that they don't list the, you know, actual names of the paints on the paint collections pot images pages.

All in all, the paint section is worse than the rest of the site, which is saying something!

 Compel wrote:
On a paint related note...

Anyone else find it really weird that they don't list the, you know, actual names of the paints on the paint collections pot images pages.

All in all, the paint section is worse than the rest of the site, which is saying something!

I noticed that too.

I actually like the paint section, btw. I found it much easier and faster to find the pots I'm looking for.

The armies section is a bit clunky though. The price sorting option is nice, but the check boxes are annoying.

 CthuluIsSpy wrote:
Ah, so it has to be primed black now? Well, that's a bummer.

Before I would just undercoat my skinks skull white on bare plastic and coat them in blue ink to get all of the recesses. Now there's another step.
Ah well, hardly really matters.

Does white cover black more effectively at least? I found that Skull White had a nasty tendency to let darker colors through.

If you were priming with skull white, which was not really a primer, then the white base should work about the same.

 Compel wrote:
Anyone else find it really weird that they don't list the, you know, actual names of the paints on the paint collections pot images pages.

Not sure what you mean.
If you put the mouse over a paint, it shows the correct name. If you click it, it shows the correct name next to the correct paint pot.

 BlapBlapBlap wrote:
You might be thinking of the Varnishes. Lahmian Medium came in a similar pot in white, but was a varnish.

Lahmian Medium is actually a clear, pigmentless paint and not a varnish.

 CthuluIsSpy wrote:
I live in an apartment with no balcony, so spraying isn't an option, sadly. It would certainly be more convenient, but it's safer doing it the long way by hand.

Are you under house arrest restricting you to within 20ft of your apartment? If not, you could always just take a box, cut out one side and spray it outside on the street like I used to do. It's more time intensive but spraying IMO gives you a better, thinner coat.

 Kroothawk wrote:

If you put the mouse over a paint, it shows the correct name. If you click it, it shows the correct name next to the correct paint pot.

I was referring to the paint collections mostly.

EG



No paint names. - You need to check the description.

However, for the painting site, I find the random blobs of colour rather confusing and they don't match up to the actual paints as far as I can see.

 Maddermax wrote:

 CthuluIsSpy wrote:
I count 41.

22 on sword
8 on cape
3 on storm bolter
2 on back pack
1 on halo
1 on leg
1 on fist
1 on chest
2 (one on each shoulder)

Heh, funny. The game is set in the 41st millennium.

I'm only seeing 21 on the Sword, but then you've forgotten the one between his ears, so your count is still accurate

I count 48 skulls...
29 on the sword, they're on both sides + tip of handle
8 on the cape
3 on storm bolter
2 on back pack
1 on iron halo
1 left shoulder guard
1 right shoulder guard
1 chest
1 left knee
1 on power fist

 Compel wrote:

 Kroothawk wrote:

If you put the mouse over a paint, it shows the correct name. If you click it, it shows the correct name next to the correct paint pot.

I was referring to the paint collections mostly.

EG



No paint names. - You need to check the description.

However, for the painting site, I find the random blobs of colour rather confusing and they don't match up to the actual paints as far as I can see.

Wow. That's ...really odd.

 Guildsman wrote:

 BlapBlapBlap wrote:

 Colpicklejar wrote:
4chan was saying that the disturbing claim of "over 1000 webstore-exclusive products" might mean that they would actually restrict FLGS access to most products (they theorized that only troop choices/plastic kits would be available), leaving people with no choice but to order via GW.

ANY THOUGHTS?!

Don't listen to 4chan?

Seriously. If 4chan said that the Earth is round, I would assume that it's flat.

While the conclusion drawn by BlapBlapBlap isn't quite there (though - it would not surprise me if in a few months time we saw things move more and more in that direction) - the claim on 4chan is pretty close.

Under Warhammer, you have 289 web exclusive items.

Under 40K you have 419 web exclusive items.

Under Hobbit you have 181 web exclusive items.

Scenery gives you 4 more (though that is an overlap with fantasy).

Painting gives you another 1 web exclusive item.

That is 890 web exclusive items. While it isn't 1000 - it is a whole lot of items which are not available in general distribution. I haven't bothered to look, but I would guess some of them are pretty important parts of armies.

A quick glance shows it to be large chunks of many armies like Eldar, Necron, Dark Eldar, Orks...so, yeah - even his tin foil hat conclusion isn't too far off. Based on what I recall from playing 40K - it would be difficult to make an army worth playing without buying direct from GW now (Space Marines being a probably exception - though there were a lot of those too).

Seriously, folks, as fascinating a topic as the skull-counting is, I think we can safely leave it at 'lots' and move on.

Wow, nifty new site but even less content!

Sad to see free rules go the way of the dodo, maybe someone can make their pdfs available through some sort of deal wi-- I mean agreement with GAW.

Why are variations of combo kits now listed as separate unique products?

 ClockworkZion wrote:

 CthuluIsSpy wrote:

 ClockworkZion wrote:

 tjnorwoo wrote:
Specialist games finally removed. GW lost its pulse.

BFG was my first real love for the 40k world...

Good thing I downloaded all of their PDF content. They did right by us by at least providing all of it free. Ive got tons of binders for all the old games.

Specialist games have been pretty dead since Epic, Necromunda, and Mordhiem were pulled from the site like two years ago now. This is just confirmation that they aren't going back (I suspect the fact that Dreadfleet didn't sell basically told GW that the community didn't want the Specialist Games anymore).

Which is silly, because no one asked for Dreadfleet; they wanted BFG.
GW's logic is backwards.

And BFG was still for sale for years and was hardly moving. They tried bring out something new and the public basically told them to take a walk with "new" stuff and they probably did a cost analysis on something like BFG and decided that it wasn't worth the money at the time to bring back or update since it wasn't really selling and the people who were playing it already had everything they needed to play it.

Remember this is the same company that almost canned Sisters in 3rd because the bean counters said they didn't sell that well in 2nd.

I just think Games Workshop has put all their eggs in one basket with 40k.

On the website itself - seems like another swing and a miss for GW.

They are a manufacturer and publisher of material first and foremost. They do very little to promote their brand. They fail on supporting the hobbies of gaming, modeling and even collecting. There is nothing to introduce interested parties to the fiction. You don't have useful tools for gaming (not even errata and FAQs for published books...something which I hear this edition has been in bad need of for every release).

From that perspective - it really is a poor website.

As an online store, it isn't horrible. I don't care for the particular layout, but some people do like it. However, it is very bland. Especially for a company who sells fantasy and science fiction toys. Office Depot and Staples websites have more personality than the GW site.

Still, it is fairly quick...accept when it hangs up. It stalled out loading pages three times for me while browsing around for less than 15 minutes. Don't try to change categories too fast - I think they have their DoS protections set at paranoid levels.

 Sean_OBrien wrote:
They fail on supporting the hobbies of gaming, modeling and even collecting. .

That's because none of those things are a part of the 'GW Hobby' any more. As has been publicly stated by GW on several occasions now, the GW Hobby is about buying Games Workshop miniatures .

And for that purpose (aside from the idiocy of not importing their previous customer database) the new website seems adequate.

 insaniak wrote:
And for that purpose (aside from the idiocy of not importing their previous customer database) the new website seems adequate.

Wow, I didnt notice that. That is pretty silly.

It's a great online store that you'd attach to your main website. Sadly it seems that GW has no interest in actually having a website, instead they see themselves as just a place to buy things.

"Buy all our playsets and toys!"

 H.B.M.C. wrote:
It's a great online store that you'd attach to your main website. Sadly it seems that GW has no interest in actually having a website, instead they see themselves as just a place to buy things.

"Buy all our playsets and toys!"

That's was exactly how I felt viewing the new website. It just seems like any other online miniature store with a flashy layout. I was definitely hoping for more and am a bit disappointed that they didn't do something more with their site. Another swing and a miss by GW.

Not sure if anyone has touched on it. But seeing that they have numerous models that are now exclusive to the website. I find it hard to believe that FW will be avail to our FLGSs

GW's new site operates under the assumption that this new-fangled internet thing is just a fad. Indeed that mindset (the only company I've seen with this mindset) defines a lot of their policy.

HAHAHAHAHA!!! This stuff cracks me up!

It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

 Kelly502 wrote:
HAHAHAHAHA!!! This stuff cracks me up!

It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

God forbid that some of us want a Games Workshop site that is more than just a glorified webstore. Maybe FAQ's, modelling articles, or anything other than stuff that you pay for?


Guess 99% of us are being totally unreasonable.

After futzing more with it... I like it. As a store that is. It has bigger pictures of sprues and I like the navigation. It is lacking a breadcrumb trail, which makes things easier to drill down and up.

But as an upgrade over what we had before? It's missing a massive pile of content. No bueno.

 Kelly502 wrote:
HAHAHAHAHA!!! This stuff cracks me up!

It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

Yes. You are the 1%. Let that sink in.

 Kelly502 wrote:
HAHAHAHAHA!!! This stuff cracks me up!

It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

Except want a gaming website, not another webstore. Go ahead and argue how no content and eliminating tutorials/FAQ's/etc. is a good thing though.

 Kelly502 wrote:
It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

And here's the white knight, ready to save poor GW from their evil critics.

Sorry, but GW's new website is pretty bad. It's adequate for buying stuff, though (apparently) a bit buggy for some people. But that's all it is, instead of developing a real website GW seems to be stuck in 1990 and willing to settle for having an adequate store. If you aren't a GW fanboy you can see three pretty big flaws:

1) Aesthetically it's disappointing. It's not the worst website ever, but it's far from the best. The information is badly presented, with lots of huge pictures that force you to scroll down to see everything. Meanwhile there's simultaneously a bunch of wasted white space, especially on the sides. The navigation approach is awkward, there's no convenient way to go straight to an army (or other category). Finally, it does absolutely nothing to establish GW's brand identity. You could sell any other random product with this store and nobody would notice the difference.

2) There's no reason to ever spend more than the bare minimum of time on it. If you want to buy something that you can't get at your FLGS you go buy it, but you never go there for any other reason. This is stupid, you want your customers to keep coming back as often as possible. It's the online equivalent of the principle that the longer a customer spends in your store the more likely it is that they'll buy something. But with all the FAQs and articles gone, and GW irrationally terrified of their customers having news about their products, why go there?

3) It's a terrible starting point for new players. Let's say you've just heard about this 40k thing for the first time, so you go to GW's website to learn more. And there you find a bland listing of all the products you can buy, nothing more. Where's the introduction to how awesome the grimdark future is? Where are the intro articles for new players? GW seems to think that the only time a new player will visit their website is at the in-store order screen with a helpful employee talking to them, and any random visitors who happen to find their website at home can be safely ignored. And that's just throwing away sales for no good reason.


Contrast this with a good gaming website, which should be considered a bare minimum for what you'd expect from the biggest company in the industry: http://www.wizards.com/Magic/Summoner/. See any differences? The MTG website looks a lot better, and does a much better job of establishing its identity as MTG and not just a generic store. As soon as you arrive you see cool pictures and a "try it now" link, and there's plenty of content for both new potential customers and existing players.

I see no FAQs anywhere on the site were they taken down?
Or am I not looking hard enough?


Ah I see Harriticus already commented on this sorry, it's not just my eyes...

I just put in an order to get the "free" fig. Basically bought a bunch of upgrade sprues/bundles that I've been putting off for a while so it's not entirely a whimsical/impulse buy. Nothing I was in desperate need of, though.

And GW continues to convince itself the the Hobby really IS about buying their miniatures...

 SickSix wrote:
Why are variations of combo kits now listed as separate unique products?

I am wondering the same thing?

I was looking at all the Baneblade variants - seems like they're selling just the sprues to make that model?

 Harriticus wrote:

 Kelly502 wrote:
HAHAHAHAHA!!! This stuff cracks me up!

It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

Except want a gaming website, not another webstore. Go ahead and argue how no content and eliminating tutorials/FAQ's/etc. is a good thing though.

It does beg the question on whether all those FAQs are still considered legit or just tossed aside.

 Breotan wrote:
I just put in an order to get the "free" fig. Basically bought a bunch of upgrade sprues/bundles that I've been putting off for a while so it's not entirely a whimsical/impulse buy. Nothing I was in desperate need of, though.

Once I put in the two things I wanted (Craters & new Guard Codex), I had to go searching for the last $32 or whatever it was I needed. most of the single-frame plastic characters are less than what I needed, and Nurglings are fething AUD$41 (WTF???). So I settled on some plastic Flamers, something I don't already own.

But yay, a nice plastic Captain mini! I'll make him into a Deathwatch character.

I don't like it on my iPad, but looks like it will be a good site on a reg computer.

Johnnytorrance wrote:
I don't like it on my iPad, but looks like it will be a good site on a reg computer.

Just tried navigating it on my iPad and it was clunky as hell. Good thing no one uses tablets to shop online.

The lack of any splash page is a little ridiculous to me. Without that page to introduce new people to the coolness of their games.....its really just another generic web store

 Kelly502 wrote:
HAHAHAHAHA!!! This stuff cracks me up!

It worked just fine for me, I got what I needed from the site, it was quick, smooth, easy to use. Looked great, love the subfolders ease of use... GW swings and knocks it out of the park!! ...and 99% of the crowd still cries...

I might Exalt that just for the skill you have at trolling.

It doesn't seem to make any distinction whether or not the model is finecast or not. At least obviously as it was before.

Otherwise I like the site honestly.

Finally got on the site. Had to clear the cache and all.

I like it, hope they had some of the old content.

LOVE the promo figure!!!! I haven't bought hardly anything directly from GW, prefer to support the locals, but for him.....

I actually tried to count the skulls on him, I got to 45....I feel for that sculptor.

General Hobbs wrote:


Finally got on the site. Had to clear the cache and all.

I like it, hope they had some of the old content.

LOVE the promo figure!!!! I haven't bought hardly anything directly from GW, prefer to support the locals, but for him.....

I actually tried to count the skulls on him, I got to 45....I feel for that sculptor.

Well you will be ordering direct from GW more and more now as they have switched over all finecast models (as well as older metal models and a few others) to direct only sales.
40K there is 421 Direct only items
Fantasy there is 289 Direct only items
The Hobbit there is 181 Direct only items

That upsets me slightly

God, how bland, how lifeless...

 Kroothawk wrote:
GW website is currently undergoing the maintenance phase for the big reboot.
GW officially announced a gift upon reopening the website, showing a sprue of this miniature.

Even the cloak is not covered in skulls, not even skull embroidery but huge skull studs.

Someone get a whip please and 'educate' those muppets.

 tjnorwoo wrote:
I just think Games Workshop has put all their eggs in one basket with 40k.

Completely possible, and if it's true then we really will see a new edition by the end of the year (assuming sales have lagged and the hyper-release rate hasn't helped enough) to try and put some life back into it.

I do agree that GW needs more diversity in it's products. Who knows, maybe if we're lucky and the Hobbit finally leaves we'll see some other stuff come down the pipeline again when those resources are freed up.

That's wishful thinking though.

In the grim darkness of the far future there is only store.

 Orlanth wrote:
Even the cloak is not covered in skulls, not even skull embroidery but huge skull studs.

Someone get a whip please and 'educate' those muppets.

It's a remake of the 1991 Games Day Exclusive model. You want to go whip someone, build a time machine and go beat the original sculptor of THAT mini.

 ClockworkZion wrote:

 Orlanth wrote:
Even the cloak is not covered in skulls, not even skull embroidery but huge skull studs.

Someone get a whip please and 'educate' those muppets.

It's a remake of the 1991 Games Day Exclusive model. You want to go whip someone, build a time machine and go beat the original sculptor of THAT mini.

Thinks its quite boss, slighty unsettling with the Skulls for the skull sheath though

Bishop F Gantry wrote:

 ClockworkZion wrote:

 Orlanth wrote:
Even the cloak is not covered in skulls, not even skull embroidery but huge skull studs.

Someone get a whip please and 'educate' those muppets.

It's a remake of the 1991 Games Day Exclusive model. You want to go whip someone, build a time machine and go beat the original sculptor of THAT mini.

Thinks its quite boss, slighty unsettling with the Skulls for the skull sheath though

Fair enough. I don't listen to "Brit" often enough I guess.

 Necronomitom wrote:
In the grim darkness of the far future there is only store.

Exalted

Apparently there is a 2nd web exclusive mini you are offered if you get the first one. $30US

http://www.games-workshop.com/en-US/we14?_requestid=1408075

 ClockworkZion wrote:

 tjnorwoo wrote:
I just think Games Workshop has put all their eggs in one basket with 40k.

Completely possible, and if it's true then we really will see a new edition by the end of the year (assuming sales have lagged and the hyper-release rate hasn't helped enough) to try and put some life back into it.

I do agree that GW needs more diversity in it's products. Who knows, maybe if we're lucky and the Hobbit finally leaves we'll see some other stuff come down the pipeline again when those resources are freed up.

That's wishful thinking though.

I have always wondered how the LOTR stuff has stayed around for so long. I have never seen a battle being played at a game store outside of starter sets.

Looks alright. I almost wonder if they have a collection of these guys waiting for release or something.


Automatically Appended Next Post:

 tjnorwoo wrote:

 ClockworkZion wrote:

 tjnorwoo wrote:
I just think Games Workshop has put all their eggs in one basket with 40k.

Completely possible, and if it's true then we really will see a new edition by the end of the year (assuming sales have lagged and the hyper-release rate hasn't helped enough) to try and put some life back into it.

I do agree that GW needs more diversity in it's products. Who knows, maybe if we're lucky and the Hobbit finally leaves we'll see some other stuff come down the pipeline again when those resources are freed up.

That's wishful thinking though.

I have always wondered how the LOTR stuff has stayed around for so long. I have never seen a battle being played at a game store outside of starter sets.

Contractual obligation at this point I'd guess.

thisisit wrote:
Apparently there is a 2nd web exclusive mini you are offered if you get the first one. $30US

http://www.games-workshop.com/en-US/we14?_requestid=1408075

I think I like that one more; but I am not fond of the skullbard his close combat weapon is sheathed in.

 Vash108 wrote:
It doesn't seem to make any distinction whether or not the model is finecast or not. At least obviously as it was before.

Otherwise I like the site honestly.

It's been mentioned a couple of times that it's listed in the item description.

 Ouze wrote:

thisisit wrote:
Apparently there is a 2nd web exclusive mini you are offered if you get the first one. $30US

http://www.games-workshop.com/en-US/we14?_requestid=1408075

I think I like that one more; but I am not fond of the skullbard his close combat weapon is sheathed in.

On the otherhand I'm seeing potential conversion material for Skull Takers on those weapons.