I just realized that the old model and the new one look to be something real close to MK8 armor!
That, and GW actually seems to be showing show Skull Restraint as the only model, with all those teeny tiny skulls on the scabbard, may actually have more skulls than the new one!
Alpharius wrote: I just realized that the old model and the new one look to be something real close to MK8 armor!
That, and GW actually seems to be showing show Skull Restraint as the only model, with all those teeny tiny skulls on the scabbard, may actually have more skulls than the new one!
What we can't see is all the skulls that were skull-pted inside the model.
Alpharius wrote: I just realized that the old model and the new one look to be something real close to MK8 armor!
That, and GW actually seems to be showing show Skull Restraint as the only model, with all those teeny tiny skulls on the scabbard, may actually have more skulls than the new one!
What we can't see is all the skulls that were skull-pted inside the model.
I regret NOTHING in making that pun.
So the skull fetish is due to some minion mispelling sculpture in the Finestaff Brainwashing Machine?
Alpharius wrote: I just realized that the old model and the new one look to be something real close to MK8 armor!
That, and GW actually seems to be showing show Skull Restraint as the only model, with all those teeny tiny skulls on the scabbard, may actually have more skulls than the new one!
What we can't see is all the skulls that were skull-pted inside the model.
I regret NOTHING in making that pun.
So the skull fetish is due to some minion mispelling sculpture in the Finestaff Brainwashing Machine?
MWHistorian wrote: I think I know what's causing all these problems with GW.
Spoiler:
Too obvious. It's obviously an Alpha Legion cult that's responsible.
Nah, it's clearly skulltaker. He's getting jealous that everyone is getting more skulls than him.
If Tau gets skulls on their minis, we can expect to see a 500% increase in prices and $50 digital exclusives that contain 3 pages of rules.
Valkyrie wrote: I like the fact that they've chosen to re-do an old character instead of creating a rather unnecessary new one.
Spoiler:
I think they've done a rather good job on it. Not the biggest fan of the skull-scabbard but I'd just replace it with a plain one.
I remember this mini. It didn't even occur to me that this is a new plastic version. Good spot! I'm still failing to recall if it was a named character or just a generic captain.
It's 21:40 in the UK where GW is based. I suspect that it will be during working hours in the UK that you'll see the site go live (assuming GW's internet staff are UK based). We might be lucky and the Oz site goes live first if regional sites are allowed to activate on their own.
It really depends - if htey want a single launch for all regions it will be during UK working hours; if they go with region by region its could be any time.
Trying hard to imagine how they will make it more corporate and dull, but aside from axing the specialist games free rules (thank god I downloaded them all in time), I can't think of much.
I'm sure they will surprise me though.
EDIT - Changes to the website (such as new products) usually go live at midnight UK time.
Overread wrote: It's 21:40 in the UK where GW is based. I suspect that it will be during working hours in the UK that you'll see the site go live (assuming GW's internet staff are UK based). We might be lucky and the Oz site goes live first if regional sites are allowed to activate on their own.
It really depends - if htey want a single launch for all regions it will be during UK working hours; if they go with region by region its could be any time.
good thing these aren't crucial medical supplies...
EDIT - Changes to the website (such as new products) usually go live at midnight UK time.
Seems an odd time to update the site, however new products is normally fairly straightforward - I'd think a new site might have more potential problems so running it during opening hours at least means there are some staff awake to deal with things
Matt1785 wrote: I still think the idea of FW being sold at a GW store or ordered with free delivery to a GW store is a pipe dream, a very large pipe dream.
Why would GW all of a sudden eat the shipping cost? Even if FW were to be carried in a GW stores, don't expect the full range, more like 'The 10 most popular items' kind of thing.
why would GW do it?
because they ALREADY DO IT... with their product.
the "two" companies really are not so, they are the same for all intensive purposes, just different departments.... seems like a no brainier that they can combine their shipping.
if gw can send gw boxes to the local gee dub store, then they can do it with FW.
I agree though, no one saw it coming, very out of character for them to give us anything for free, but maybe thats slooowly becoming less of a thing, as we have seen with the fast release rates, cheaper bundles and periodic new rules to the codexes in between the edition.
they can start having A FREAKING STORE COPY TOO, then I could actually figure out what I need to buy and give them moneys for...
sadly that last bit makes far too much sense for them to do.
EDIT - Changes to the website (such as new products) usually go live at midnight UK time.
Seems an odd time to update the site, however new products is normally fairly straightforward - I'd think a new site might have more potential problems so running it during opening hours at least means there are some staff awake to deal with things
That's been less and less true recently, with the weekly releases the pre orders have been going live about 19.00 on the Friday, and the WDD blog thing I think has had some effort (largely ineffective IMO) to make it more relevant, and seems to have been updated all over the shop.
Kroothawk wrote:BTW I think that the downtime is longer than necessary for technical reasons, it is GW's way of building up interest for at least one day.
azreal13 wrote:Or one of their web monkeys left a tap on and all the internets is now all over the floor of the warehouse!
Krinsath wrote:
azreal13 wrote: Or one of their web monkeys left a tap on and all the internets is now all over the floor of the warehouse!
The shipping container that was carrying their Internets fell off the freighter and sank. The factory is furiously making new Internets, but in the meantime certain regions will have a limited supply of GW Internets.
(That actually happened to the Falcon way back when, didn't it?)
My opinion on the matter from all of the spoilered ^ stuff up there
Storm bolter and a power fist, its like they don't even play the game....
Do you? You apparently don't realize that is the stock loadout of all terminators, half of the veteran sergeant and captain models they've ever made roughly, and plenty good for several marine special characters.
Storm bolter and a power fist, its like they don't even play the game....
Do you? You apparently don't realize that is the stock loadout of all terminators, half of the veteran sergeant and captain models they've ever made roughly, and plenty good for several marine special characters.
complainers gotta complain...
seriously, it is a cool looking model, might even make me place an order just to get one.
Storm bolter and a power fist, its like they don't even play the game....
Do you? You apparently don't realize that is the stock loadout of all terminators, half of the veteran sergeant and captain models they've ever made roughly, and plenty good for several marine special characters.
complainers gotta complain...
seriously, it is a cool looking model, might even make me place an order just to get one.
I agree with the first part but not the second. He looks too much like he just crawled out of the skull pit on the Realm of Battle board for my tastes but I posted the counterpoint simply because some sort of bolter (not pistol) plus powerfist is one of (if not the most) common loadout characters get. You might as well be surprised if the next chaos or dark eldar model has spikey bits on him if a storm bolter/PF loadout on a marine is a shock. Not every special character needs to be mathhammered by the tourney crowd before getting sculpted and the two are perfectly viable (better at shooting and close combat than standard marines but not the best possible in either) and frankly look cool in general.
jonolikespie wrote: I've already stopped giving them my money, and I feel very confident about saying I am most certainly not alone in that.
Is it just GW stuff that's expensive or all imported hobby stuff?
IE is it down to Australian import taxes or GW having it shipped to you via the moon??
Almost all imported hobby stuff. Tends to cost about 25%-50% again as much as it should. GW stuff bucks that trend (in general) and goes for closer to double. Rarely and recently, some kits are closer to parity. It's down to gouging on distributors' and GW's part. Not taxes. (10%)
Turalon wrote: If they still have the terrain bundle that has the garden of Moor in it then I'd defiantly order this. Discounted terrain, free shipping and a special edition mini. All my wants for online ordering are satisfied.
Hopefully it is still there.
Nod. I was looking at that set myself for my next payday or two. Looks like it's a done deal!
We've got like 5.5-6 hours left before the site is up (11:30pm-12am UK time, when the usually put stuff up). I don't think "any minute now" is a valid statement.
They've tried invoking him, actually. Their worker's heads kept exploding because they keep saying his name by accident (he is called "he who is not to be named," after all).
That's why there are no FAQs - not enough staff to work on them because of that.
They've tried invoking him, actually. Their worker's heads kept exploding because they keep saying his name by accident (he is called "he who is not to be named," after all).
That's why there are no FAQs - not enough staff to work on them because of that.
You mean Hastur of course. I love the guy, I mean Hastur is a total bro. He's just a little picky about people saying "Hastur" too many times.
They've tried invoking him, actually. Their worker's heads kept exploding because they keep saying his name by accident (he is called "he who is not to be named," after all).
That's why there are no FAQs - not enough staff to work on them because of that.
You mean Hastur of course. I love the guy, I mean Hastur is a total bro. He's just a little picky about people saying "Hastur" too many times.
For the moment. I give it another 10 posts before someone bitches that this thread even exists again.
There's actually a comic that has him as a minor character. The author has a very...literal definition of the moniker "the unspeakable," which I referenced
CthuluIsSpy wrote: There's actually a comic that has him as a minor character. The author has a very...literal definition of the moniker "the unspeakable," which I referenced
The free gift works on me. I am a sucker for the modern reimaginings of classic models and artwork. I loved the Anniversary CF and BA models, so they will definitely sell me one of these.
This Captain is a straight up P.I.M.P.
Playa
In
MACK
Powerarmor (yeah, I had to do that)
Even got the pimp cane and pimp hand.
That said, I don't like the SB and the skull encrusted scabbard. But hey, that is the model. Own it.
Any one else slightly shocked at how badly this webstore change over has been handled?
... Like seriously, being down for an entire day is embarassing!
You get the new website and store fully functional and active on one server, BEFORE shutting down the old one. And then change where the domain is pointing at, job done with zero down time (well maybe mere seconds)
Theyve instead taken down their store, lost a days worth of sales, and said that patience will be rewarded......
Really ought to be sacking the people handling this changeover now and sueing them for a day of lost sales when there was no reason whatsoever to have any down time.
Lol... new products have totally nothing to do with a new webstore.
The web developers are genuinely taking the piss out of GW on this one. Will have been paid (probably very well) to make this site and get it going.
i.e GW is paying someone to cost them sales in the way mentioned in my last post.
HairySticks wrote: Any one else slightly shocked at how badly this webstore change over has been handled?
... Like seriously, being down for an entire day is embarassing!
You get the new website and store fully functional and active on one server, BEFORE shutting down the old one. And then change where the domain is pointing at, job done with zero down time (well maybe mere seconds)
Theyve instead taken down their store, lost a days worth of sales, and said that patience will be rewarded......
Really ought to be sacking the people handling this changeover now and sueing them for a day of lost sales when there was no reason whatsoever to have any down time.
really? it's been that bad? with concerns over web safety etc, they could just whip this out? c'mon, get over yourself.
HairySticks wrote: Any one else slightly shocked at how badly this webstore change over has been handled?
Nope. TBH it would have been kind of shocking if GWhadn't hired the cheapest and least competent people they could find to handle their website. I'm sure their next financial report will brag about how much money they saved.
HairySticks wrote: Any one else slightly shocked at how badly this webstore change over has been handled?
Nope. TBH it would have been kind of shocking if GWhadn't hired the cheapest and least competent people they could find to handle their website. I'm sure their next financial report will brag about how much money they saved.
HairySticks wrote: Any one else slightly shocked at how badly this webstore change over has been handled?
... Like seriously, being down for an entire day is embarassing!
You get the new website and store fully functional and active on one server, BEFORE shutting down the old one. And then change where the domain is pointing at, job done with zero down time (well maybe mere seconds)
Theyve instead taken down their store, lost a days worth of sales, and said that patience will be rewarded......
Really ought to be sacking the people handling this changeover now and sueing them for a day of lost sales when there was no reason whatsoever to have any down time.
really? it's been that bad? with concerns over web safety etc, they could just whip this out? c'mon, get over yourself.
I know nothing about web design, and I can see the point he was making. You appear to have less of a grasp than me!
so little time left to speculate what it will be like! I'm guessing they have some interactive features that will make purchasing real quick, like drag and drop products into checkout cart.... or not
Storm bolter and a power fist, its like they don't even play the game....
Do you? You apparently don't realize that is the stock loadout of all terminators, half of the veteran sergeant and captain models they've ever made roughly, and plenty good for several marine special characters.
Either I have been playing wrong, or that loadout is fine because you dont get an extra attack for having a pistol and a PF in 6th edition....
To be fair it may well be the former, but I have been sticking boltguns on all my Tac sgts instead of pistols because you dont get an extra PF attack unless you have x 2 PF right?
Seriously... this is a terrible transition to a new site for all of the reasons others have listed...the new site should have been ready to go with a redirect...sigh...who runs that company?!?!
tjnorwoo wrote: so little time left to speculate what it will be like! I'm guessing they have some interactive features that will make purchasing real quick, like drag and drop products into checkout cart.... or not
I assume no matter what it is someone will be mad about it.
And by "someone" I mean "most of the internet".
mattyrm wrote: To be fair it may well be the former, but I have been sticking boltguns on all my Tac sgts instead of pistols because you dont get an extra PF attack unless you have x 2 PF right?
Two "Specialist Weapons". So a Lighting Claw and a Powerfist works fine.
And they're printed on the finest printer paper you own!
Just like the Sisters codex!
Spoiler:
In serious, though, I have heard word said that this is a GW/BL combo site and FW isn't being rolled in. So don't get too excited if you're not into some BL stuff. I wish they'd recast some of the BL limited edition minis. Or Space Hulk.
tjnorwoo wrote: so little time left to speculate what it will be like! I'm guessing they have some interactive features that will make purchasing real quick, like drag and drop products into checkout cart.... or not
I assume no matter what it is someone will be mad about it.
And by "someone" I mean "most of the internet".
Most of the internet is brimming with good will.
On second thought...
"the age of man is over, the time of the internet troll has come!!!
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
I was warned by my sales rep last week that the site would be down yesterday and today, but back up and running some time Thursday, so it seems to me everything's going exactly as GW planned. I don't have any idea why they thought they needed two days of downtime, but they planned for it.
I've heard the same rumors to include yes FW (eventually), yes FW (only in GW stores/maybe FLGS), no FW and "What's FW?" so I'm not getting two excited.
Besides I play Sisters. I get access to very little from FW.
Will that get the thread
Locked?
If not, I'm trying to decide on wether I should save up to get something for my 'game' space marines or my modelling space marines.
Probably my gaming ones.
Automatically Appended Next Post:
redcapscorner wrote: I was warned by my sales rep last week that the site would be down yesterday and today, but back up and running some time Thursday, so it seems to me everything's going exactly as GW planned. I don't have any idea why they thought they needed two days of downtime, but they planned for it.
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
I like the way you think.
However, I do have a question. Does anyone know the history of changes to the GW website? It would be really interesting to have someone write a compehensive book about GW and its strategies over the years
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
so spamming?
Yep, this is a 40k thread. Incorrect application of "Spamming." We're home, gents.
tjnorwoo wrote: However, I do have a question. Does anyone know the history of changes to the GW website? It would be really interesting to have someone write a compehensive book about GW and its strategies over the years
You know, I was looking at the image of the full mini and I've noticed that it says "all this plus:" and then says the mini. I'm now really curious what the "all this" is now.
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
I like the way you think.
However, I do have a question. Does anyone know the history of changes to the GW website? It would be really interesting to have someone write a compehensive book about GW and its strategies over the years
tjnorwoo wrote: On second thought I doubt GW will want to rehash all the ways theyve tried to dupe their customers
"Dupe" implies they were actually intelligent or mallicious about it. I'm afraid the more likely answer is that every idea we've ever scratched our heads over were likely ideas they through were good ones.
tjnorwoo wrote: On second thought I doubt GW will want to rehash all the ways theyve tried to dupe their customers
"Dupe" implies they were actually intelligent or mallicious about it. I'm afraid the more likely answer is that every idea we've ever scratched our heads over were likely ideas they through were good ones.
tjnorwoo wrote: However, I do have a question. Does anyone know the history of changes to the GW website? It would be really interesting to have someone write a compehensive book about GW and its strategies over the years
tjnorwoo wrote: However, I do have a question. Does anyone know the history of changes to the GW website? It would be really interesting to have someone write a compehensive book about GW and its strategies over the years
If there's a special bonus miniature, I will rejoice. Even if it's just a silly-looking space marine captain it's still potential free stuff, and something I can paint and place in my box of shiny, collectable things.
If there's any kinds of price discounts or expensive finecast kits going to plastic and being slightly less expensive, I will rejoice. Hell, if prices stay the same I'll rejoice.
If this is an excuse to raise prices and put models in new boxes where you get less models/box (not saying it's happening, just saying it's possible), I will be very unhappy.
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
so spamming?
Yep, this is a 40k thread. Incorrect application of "Spamming." We're home, gents.
That site was amazing. I remember there being banner documents and such for the old print-and paste standards and just got my hands on one of the dwarf ones using that link. You can't get anything close to that off the current site. One 20 year old document has rendered more useful information than the entirety of their blog so far.
TheKbob wrote: I'm gonna go work on my Warmachine and Infinity models.
One thing bad about those games... gap filling metal.
Wrong thread?
Right thread,... we're all killing time until we get our new site. So why not talk about what we're working on? Only so much 'speculation at this point.
so spamming?
Yep, this is a 40k thread. Incorrect application of "Spamming." We're home, gents.
Vash108 wrote: As much as I would like an all on one site, I am pretty sure its just a facelift and functionality upgrade.
Or just the face-lift. I would be genuinely shocked if any real functionality was actually added. In fact, I will be genuinely shocked if a fairly large amount of legacy content (say, the Specialist Games resources) isn't lost in the Warp during the transition.
Something to ponder Leth if you're not able to sleep .. Your signature, you're talking about people bitching about stopping buying Warhammer (i.e. the implication being they actually want to start buying Warhammer again and are upset?). I assume that wasn't your intent?
Something to ponder Leth if you're not able to sleep .. Your signature, you're talking about people bitching about stopping buying Warhammer (i.e. the implication being they actually want to start buying Warhammer again and are upset?). I assume that wasn't your intent?
It seems to be more "people who don't buy any of the new stuff, but still complain about the new stuff anyways"
I don't even know if they have more than one server honestly.
Assuming you did it properly you'd build the new site on same or new hardware, then switch the DNS entry (can take hours to replicate around the internet) or even better the load balancer over to the new site (live in seconds) if staying with the same data centre. Only small, one man band operations should be looking to do the migration during the downtime. Your switch over should be as painless as possible with only final shakedown testing needed, SIT, UAT, etc. should have already been performed against the actual production servers running the final build ofthe service that has already been tested on test/UAT, all ahead of go live itself.
ClockworkZion wrote: You know, I was looking at the image of the full mini and I've noticed that it says "all this plus:" and then says the mini. I'm now really curious what the "all this" is now.
'All this' isn't an awful lot:
* 1000+ exclusive products
* Same day dispatch (Place order by 12 noon and we'll ship the same day).
* Free pickup from Games Workshop stores (no matter how much you order).
* Free delivery on all orders over £40 - (euros are 50 no idea what is for other currencies).
* Free, easy returns
Something to ponder Leth if you're not able to sleep .. Your signature, you're talking about people bitching about stopping buying Warhammer (i.e. the implication being they actually want to start buying Warhammer again and are upset?). I assume that wasn't your intent?
It seems to be more "people who don't buy any of the new stuff, but still complain about the new stuff anyways"
That is how consumers affect a company's product strategy.
1. Buy or not buy the current products.
2. Talk about what you like or don't like about them, or would prefer.
The "flaming torches and pitchforks march on head office" approach went out in the early 90s.
If there seem to be more people complaining rather than buying, than a few years ago, that may reflect the situation on the ground. We shall see when the end of year financial report is published.
tjnorwoo wrote: However, I do have a question. Does anyone know the history of changes to the GW website? It would be really interesting to have someone write a compehensive book about GW and its strategies over the years
BrookM wrote: The downtime is probably part of the hype-building.
Then they need to fire their marketing team and hire some actual professionals.
Taking the site down with zero notice and zero indication of when it will be back up is more likely to build annoyance than anticipation. The 'What's New' piece for Tuesday ended with a "and tomorrow we'll talk about..." piece...
I get why GW withdrew from Facebook. Their fanbase - using the term loosely - is far too noisy, internet savvy and overly sensitive for it to be worth their time dealing with the fallout from every little thing. But taking down the entire site for 24+ hours without a word is just amateur stuff.
So no Forgeworld or Black library integration, Some of the scenery specials have gone, can't tell if there has been price rise (don't normally shop throughou them) - what a overhyped letdown
notprop wrote: There's a free Sm captain available on orders over £60 until the 4th May.
we aussies get it for $160 spend... kiss my behind..... what a joke haha thanks GW
oh and i think this needs some work HAHA what are the dark eldar slaves doing in the vehicle upgrades
EDIT:
well there is LOTS changed here.... those baneblade kits, are now listed as individual vehicles rather than by kit name, some even appear twice in the same section...
i think this is not well planned but they couldnt leave it down anylonger for lost sales....
and how long has AUS been $85 or more for free delivery????
C,mon this is a pain in the , why did they do this. P.s. Aussie users, some models can be listed as OUT OF STOCK, yes legit look up lelith.
God GW why?
The iBook version of the IG codex is 44,something €.
The printed version of the IG codex is 38 €.
They actually have the audacity to charge you 7€ more without offering something tangible. No delivery, not paper costs, not printing expenses, no nothing, and they want more money for the ebook. Are they in their right minds?!
Also, I assume the red up-pointing arrows inform you about price increases, otherwise I can't explain, why the Big Mek with the SAG gun costs 33€ now. That must be record for any single infantry model without even the bulky USR, even including forge-world.
notprop wrote: There's a free Sm captain available on orders over £60 until the 4th May.
we aussies get it for $160 spend... kiss my behind..... what a joke haha thanks GW
The cost of independence?
well there is LOTS changed here.... those baneblade kits, are now listed as individual vehicles rather than by kit name, some even appear twice in the same section...
Yeah the Wyvern/Hydra kit are listed separately but the description clearly shows it as a dual kit. Arguably easier for new gamers/unfamiliar parents.
The site generally looks okay and I'm navigating it easily enough. I think I'm using a mobile specific site as I'm on my phone.
ausYenLoWang wrote: hey look aus we can buy the OLD apoc templates.... sweet... and the normal gaming templates are gone... or just not under the dice and templates page
It doesn't look like the stupid servo skull tape measure is on aus site either
I like the larger images. Hating the interface and don't like they've the way they've split up models that are in a single kit in to multiple entires (eg, there's an entry for each and every baneblade variant).
As far as I can see, there's no content/blogs, FAQs or other useful resources like the old paint conversion guide. Everything here is for sale - it's purely for online shopping. This doesn't support the hobby in any way, shape or form.
They actually have the audacity to charge you 7€ more without offering something tangible. No delivery, not paper costs, not printing expenses, no nothing, and they want more money for the ebook. Are they in their right minds?!
Doesn't the iBook version come with interactive stuff like an army builder or something? That's usually the justification for the price differences between android and iVersions.
notprop wrote: There's a free Sm captain available on orders over £60 until the 4th May.
we aussies get it for $160 spend... kiss my behind..... what a joke haha thanks GW
The cost of independence?
well there is LOTS changed here.... those baneblade kits, are now listed as individual vehicles rather than by kit name, some even appear twice in the same section...
Yeah the Wyvern/Hydra kit are listed separately but the description clearly shows it as a dual kit. Arguably easier for new gamers/unfamiliar parents.
The site generally looks okay and I'm navigating it easily enough. I think I'm using a mobile specific site as I'm on my phone.
They did it with the baneblade combo kit too. I guess it makes it easier to find a specific variant you're looking for if you were unaware that it was in a combo kit.
xttz wrote: As far as I can see, there's no content/blogs, FAQs or other useful resources like the old paint conversion guide. Everything here is for sale - it's purely for online shopping. This doesn't support the hobby in any way, shape or form.
Don't feel bad, it's just GW showing high part of the hobby/business is important to them
I don't even know if they have more than one server honestly.
They'll have multiple servers but it's a long solved problem and there should be almost no downtime on any website switch over, especially if it's not even migrated user accounts or provided any kind of transition - all the old links just drop. Companies far smaller and far larger than GW do it all the time and you'd barely notice. Amazon, google and facebook probably add several new servers a day and you'd never have noticed. Hell Dakka moved to new servers last week and the downtime was minimal.
Essentially you get the new site set up on the new servers (or a new part of the old servers), make sure it works, and then just switch over. It may take up to 24 hours for the DNS to update for some users (but the old site still works), but it's usually completely seamless.
The only 2 reasons for a site being down that long are; it's deliberate to build hype, or something's gone wrong in the process.
For a company who want all of their trade to go through the website this is hardly a shining example of how it's done.
It's sheer incompetence on the part of GW to have their site down for a whole day and counting. Normally when you revise or replace a website you build and test the new site offline then quickly "flip the switch" to make it go live with little or no interruption of service. What kind of major company actually puts their site down for a whole day or more? It's unprecedented, unprofessional, and mystifying that they would do such a thing. In other words, typically incomprehensible GW behavior.
So, old accounts won't work... meaning that they've nuked their existing mailing list, meaning they can't mail all their previous existing accounts to tell them about the new website. If that's true then wow... really wow.
Anyway, from the top:
GW wrote:Surprise!
Not really. We've known about this for months.
GW wrote:We’ve had the decorators in
And there's a lot less there now. Seems like you removed a lot of things... just like the 'Nid/Guard Codices! HA! (/topical joke)
GW wrote:...sprucing things up and making it easier than ever to find what you’re looking for on the Games Workshop Webstore.
And now there are further Amazon-style modifiers. Well... it takes longer to get to any single thing (GK Troops was 40K Armies>Grey Knight +>Troops), but it's not awful.
GW wrote:There are loads of new functions
Factually incorrect. There are in fact fewer functions given that they've removed specialist and any FAQ/PDF systems completely.
GW wrote:...ranging from new product images and information to an easier, quicker checkout.
A quicker checkout can't hurt, but even so.
GW wrote:We’ll also be posting regular updates here on What’s New Today, bringing you all the latest information about upcoming releases and featuring hobby projects from you, our readers.
Not a new feature either. "What's on Sale Today" hasn't changed.
GW wrote:There are so many changes..
"Changes". They keep using that word...
GW wrote:...the best thing you can do is take a look around for yourself and see what's going on.
I see a lot more white space. And what's going on is a lot of what was going on before.
Not digging it - it's definitely designed for tablets/iphones now - way harder to navigate on a pc. Boo.
Everything seems the same content-wise though, no missing minis or price rises that I could tell. A lot of the fantasy stuff are in the wrong category now.
Default sort is Highest priced products at top. Giggle. Oh GW.
They really buried the "What's new today." They really hide the fact that stuff is Finecast too. The logo is gone and you have to click "more" on the description to see it's a resin kit.
I do like the bigger pictures when you click on a kit though.
Thinking of being a gigantic nuisance and calling their customer service so i can get them to tell me if the errata for the hellbrutes points is still valid as they no longer have a FAQ up?
and i do like that there is over 400 items that are webstore exclusives
With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.
So no Forgeworld or Black library integration, Some of the scenery specials have gone, can't tell if there has been price rise (don't normally shop throughou them) - what a overhyped letdown
Toggling those checklists on the right is annoying. If I deselect an option before choosing a new one, the whole menu collapses and I have to re-open what I was trying to get to. Obviously designed by the lowest bidder. :(
I quite like the new website in terms of looks, nice and clean. The UI takes a bit of getting used to but I don't think it's any worse than before - three clicks and I'm into the troops section. In terms of content, such as FAQs I'm assuming they'll put them up over the next couple of days. I never read the articles anyway so not bothered about those.
1) I like the changes to the shopping experience. Its a better web store.
2) I dislike that its basically only a store. The blog is harder to find and any real sense of product support is gone.
3) I dislike that they are not supporting all the armies. Under the 40k armies list they do not list the Inquisition, nor do they list the Legion of the Damned. There seems to be no reason to exclude these armies.
4) Forgeworld products was never a realistic expectation. In order to supply FW kits they'd have to warehouse them in the USA. To do that they would need to produce them in significantly higher quantities wich would require cheaper materials or a significant mark up. Mark them up and they will quickly be pricing them out of the market. Change the material to traditional plastic and you have to loose detail in several of the kits but also retool the manufacturing process. The direct order method has worked well so far and to be blunt FW is a different company. It may be owned by GW but it has its own officers and holds its own meetings. Expecting GW stores to support the FW line is like expecting GMC dealerships to let you special order a Holden Ute in the united states.
5) The FAQs, while not shocking, was unexpected. I can see where they are going with this and I guess its clear why the didn't bother with any new FAQs in 6 months. If you don't own an ipad and you want to have the latest rules from GW, buy an Ipad. I think its clear any amendments and erratas will only come in the form of digital content updates, and after talking to the black library folks about epubs last week it is painfully clear that GW will likely always produce an ibook codex but will only produce the epub codex when it suits their schedule. The actual questions and answers portion of the process is likely dead for good. This just gets back to point number two.
Breotan wrote: Toggling those checklists on the right is annoying. If I deselect an option before choosing a new one, the whole menu collapses and I have to re-open what I was trying to get to. Obviously designed by the lowest bidder. :(
Maybe it was designed in the same manner their various computer games are designed - fire the brief off to two dozen mobile developers and see which ones makes the website the quickest.
Hmm it looks like the .pdf files are still up on the site just there have dropped any links to them. Had to find it via Google.
Chaos Space Marines PDF
It's disappointing but not surprising that they decided to drop the FAQs section. They hadn't had a substantial update in a year, looks like GW have given up on them altogether.
Are the FAQs still around anywhere? I'm running a tournament in a couple of weeks and kinda want to have access to them if I need them. Does anyone have the most recent versions stored/hosted anywhere?
Voodoo_Chile wrote: Hmm it looks like the .pdf files are still up on the site just there have dropped any links to them. Had to find it via Google.
Chaos Space Marines PDF
It's disappointing but not surprising that they decided to drop the FAQs section. They hadn't had a substantial update in a year, looks like GW have given up on them altogether.
With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.
Umm... what???
I can only imagine it's for preorders, if you make a preorder, they send you the model and then you cancel the preorder? Otherwise you'd think they'd just send it all together, making it a somewhat moot point.
Powerguy wrote: Are the FAQs still around anywhere? I'm running a tournament in a couple of weeks and kinda want to have access to them if I need them.
Thats what i am laughing at, sadly they seem to be AWOL...
Voodoo_Chile wrote: Hmm it looks like the .pdf files are still up on the site just there have dropped any links to them. Had to find it via Google.
Chaos Space Marines PDF
It's disappointing but not surprising that they decided to drop the FAQs section. They hadn't had a substantial update in a year, looks like GW have given up on them altogether.
3) I dislike that they are not supporting all the armies. Under the 40k armies list they do not list the Inquisition, nor do they list the Legion of the Damned. There seems to be no reason to exclude these armies.
Legion of the Damned are under web store exclusives and Space Marines although as you point out, there is no direct route to them as a separate army.
Typical design by committee mess, far too many competing design elements on the page. Looks better on high res screens than low res screens due to the size of the elements, doesn't seem to follow responsive design, GW really haven't gotten modern website design. Still it loads fast on my phone (Note 3) and the store is easier to navigate than before.
Not liking the removal of all of the actual content either. Not sure why this took so long, it really is pretty basic now that the content has been removed, other than a stupidly long approvals process for the design.
I quite like how you can browse the whole range of an army on one page now, for the painter and modeller I think the site is quite nice, even for the gamer it's easy enough to navigate to a specific force oganisation slot. I quite like how you can pull up the fast attack choices for all armies at the same time for example. I think I actually quite like the new site, except the distinct lack of FAQ's and Erratas.
Looky Likey wrote: Not sure why this took so long, it really is pretty basic now that the content has been removed, other than a stupidly long approvals process for the design.
This, pretty much. It's a generic online store, I don't see why they even bothered with a redesign. And I certainly don't see why anyone besides GW would care about it.
Hereticdave wrote: I quite like how you can browse the whole range of an army on one page now.
You could actually do that before, it just wasn't obvious. If (previously) you clicked on an army, then you got the home page for that army with a couple of suggestions of what you can buy, on that page was a link to the entire range for that army.
It wasn't obvious, but it was there, they could have just made it a bit clearer.
I like how it looks a lot smoother and the promotion of the models on the pictures, looks more appetising.
But thats it, it just feels like a store now, nothing more, no cool painting articles, free pdf rules, battle dioramas, conversions.
Warhammer is one of my main hobbies, one of the only things in life which actually bring joy and relaxation and to just feel it become an ever increasing exploitable product and less of a hobby, its just fething gakky.
Oh dear, I just realised if you click on "Hive Tyrant", it doesn't show you an assembled Swarmlord, even though you can make a Swarmlord from the kit, it doesn't show it, you have to search separately for the Swarmlord to see the Swarmlord images... it does the same for all the variant kits, so the only way to see all the Baneblade variant images is to go through each one separately... all 8 of them.
Looky Likey wrote: Not sure why this took so long, it really is pretty basic now that the content has been removed, other than a stupidly long approvals process for the design.
This, pretty much. It's a generic online store, I don't see why they even bothered with a redesign. And I certainly don't see why anyone besides GW would care about it.
We'll find out how many care when the new Space Marine starts turning up on tables (or eBay).
Part of me hopes that there will be a mass of complaints about the lack of FAQS, just so that they realise how much people actually care about the rules. Do their customer service personnel work in headquarters, or did they outsource it? If they got a load of calls all about the FAQ topic, it could actually have an affect.
xttz wrote: As far as I can see, there's no content/blogs, FAQs or other useful resources like the old paint conversion guide. Everything here is for sale - it's purely for online shopping. This doesn't support the hobby in any way, shape or form.
They actually have the audacity to charge you 7€ more without offering something tangible. No delivery, not paper costs, not printing expenses, no nothing, and they want more money for the ebook. Are they in their right minds?!
Doesn't the iBook version come with interactive stuff like an army builder or something? That's usually the justification for the price differences between android and iVersions.
Dude, that's still more money for digital content than for a printed book. Digital content is, once it's created absolutely cost-free, and since they need a digital file to create a printed version, it's not like they had so much more to do to get an ibook.
DJGietzen wrote: 3) I dislike that they are not supporting all the armies. Under the 40k armies list they do not list the Inquisition, nor do they list the Legion of the Damned. There seems to be no reason to exclude these armies.
Legion of the Damned are under web store exclusives and Space Marines although as you point out, there is no direct route to them as a separate army.
That's where they were before. IIRC they never had their own army list in the old web site.
Bane-.- wrote: Honestly I don't know what was wrong with the old website?
My guess is "redesigned our website" is something that sounds good in the next financial report. And since making a generic online store is a trivial task (that GW somehow still screwed up), unlike making legitimate improvements in the quality of their products, it's something they can brag about without having to invest any real work or risk losing money. And, perhaps more importantly, it's something that the uninformed shareholders can look at and understand without having to know anything about GW's products (or anything besides their profit numbers). The fact that the vast majority of their customers won't care about the redesign is irrelevant as long as they can make it sound like a Good Business Strategy That Profitable Forward-Thinking Companies Use.
xttz wrote: As far as I can see, there's no content/blogs, FAQs or other useful resources like the old paint conversion guide. Everything here is for sale - it's purely for online shopping. This doesn't support the hobby in any way, shape or form.
They actually have the audacity to charge you 7€ more without offering something tangible. No delivery, not paper costs, not printing expenses, no nothing, and they want more money for the ebook. Are they in their right minds?!
Doesn't the iBook version come with interactive stuff like an army builder or something? That's usually the justification for the price differences between android and iVersions.
Dude, that's still more money for digital content than for a printed book. Digital content is, once it's created absolutely cost-free, and since they need a digital file to create a printed version, it's not like they had so much more to do to get an ibook.
TBF regarding Ipad codexes, the cost isn't just the cost of printing the book, its covering the cost of the production of the content, i.e. the people who come up with the rules, draw the art, paint the models, photograph it etc, this is recouped in the cost of the products, be it paper, metal, plastic, electronic.
Yes cost of printing will be higher than electronic however GW charge for the codex, not the dead tree its made from, so the fact that E-codexes are the same price as Paper ones isn't an issue, and they charge more for the digi deluxe codexes as they have videos, automatic links to special rules etc when you click on words and the army builder (which is very useful I have found), all of this costs more money to implement than creating the electronic file to be printed on books, the coding to make the interactive codexes takes more man hours, hence higher cost.
It is not just down to the fact you get something physical in your hand. The world seems to forget you don't buy the cost of the physical item, you buy the resources needed to make it, which includes salaries and time.
So, they make a whole chunk of their stock direct-only, then take their website offline for a day.
Buttons don't work any more, just the +/- to the side.
Masses of stock is Web Store Exclusives, being 32 of the 75 Eldar items, and lots of those are electronic or duplicates.
Leading to, where's the ebook Eldar codex? Other ebook items are there, as is the ibook.
The 'include' ticks are nice, but what about an 'exclude'? I want to block all istuff apple-only products, and some armies from my searches.
Gift Lists are gone, as the accounts got wiped.
Does anyone want to tip off Amazon or ebay, and hope they get their legal team to rip this down for us?
I am not disappointed, the new website is what it is, a web store. What is the point of them cluttering up their website with painting articles, when you can find plenty of painting articles elsewhere on the internet? Also GW stopped the free content ages ago.
It's turned into a long list of products, generic and badly laid out. The load times are poor.
The positive is the new pics, which look great. But then they collect about 20-30 on them on a page and it just blends into each other.
Things like the random product slider on the front page full of Imperial Guard heroes just don't seem well thought-out. It's like they've got a feature and thought we'll just stick it here, whilst removing features like the drop down menus that I actually found more useful.
Should have updated the old site in my humble opinion.
Trickstick wrote: I don't know, I half expect them to have paid a web design company a load of money for this.
I guess I should say it should be a trivial task. Online stores are a well-understood subject, and GW isn't doing anything that requires any special design work. You could probably run the GW website just fine by taking a generic online store template and adding some icons from GW's IP. Which makes it so hilarious that they still couldn't get it working without extended downtime, even if you count its current (apparently) buggy state as "working".
MetalOxide wrote: I am not disappointed, the new website is what it is, a web store, and rightly so. What is the point of them cluttering up their website with painting articles, when you can find plenty of painting articles elsewhere on the internet?
Yeah, and FAQs/errata, who needs those, just cluttering things up.
Actually I liked a lot of the GW painting articles, you can never have too many painting articles, especially since the GW often gave you a more realistic image of what you'd achieve (the 'eavy metal models were often painted with mixed colours and/or photoshopped, so you could easily be deceived in to thinking you could achieve a similar look when really you couldn't).
With this offer, you will receive one free Space Marine Captain - Limited Edition, Web Exclusive miniature. If you cancel your qualifying order, or any part of it, you must return the free miniature to us at your cost.
Umm... what???
That's hilarious. Would love to see them try to actually enforce that.
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Flashman wrote: There is literally no reason to visit this site over an independent retailers website anymore.
Well, actually, there are around 1000 reasons, as they (for some inexplicable reason) mention on the front page...
insaniak wrote: That's hilarious. Would love to see them try to actually enforce that.
I don't see why they couldn't, you agree to the terms of the offer and the fine print probably says something about charging you some large amount of money if you refuse to return it. And it's not like it's an unfair policy, if you preorder some stuff, get the free miniature for spending $100, and then cancel your purchase before you're billed for it then you don't deserve to have the reward because you didn't spend the $100.
Bane-.- wrote: Honestly I don't know what was wrong with the old website?
There was too much content getting in the way. You can hardly expect GW to clog up their intertubes with all that pointless content like FAQs and articles and the like when all people really want to do is buy GW models.
Seriously, purely as a webstore, I like it. As the website for a company producing a range of miniatures games... it's a complete and utter failure, because it's nothing by a webstore. No information on their product, no product support, no hobby material... it's purely a sales vehicle.
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Peregrine wrote: .... And it's not like it's an unfair policy, if you preorder some stuff, get the free miniature for spending $100, and then cancel your purchase before you're billed for it then you don't deserve to have the reward because you didn't spend the $100.
The only reason that this would even be an issue is that they have shipped your order to you incomplete. In which case, if you decide to cancel the remainder of your order and purchase the outstanding part of it from somewhere else, that's on their head for selling you stuff they don't actually have to ship to you.
Even if it is legally enforcable (which I would doubt) it's a ridiculously stupid thing to say to potential customers.
It's presumably to avoid any loopholes with people ordering stuff that takes a while to ship, or rejecting it the bulk of it at the store, or similar.
But the more diplomatic way to deal with it is to only ship the mini with the last order batch and take it back if it's refunded. Instead of making the announcement that did.
insaniak wrote: The only reason that this would even be an issue is that they have shipped your order to you incomplete. In which case, if you decide to cancel the remainder of your order and purchase the outstanding part of it from somewhere else, that's on their head for selling you stuff they don't actually have to ship to you.
Would you prefer that they not ship out partial orders until everything has been paid for so that people don't cheat to get the free model?
And I have no problem with people canceling an order to buy the stuff somewhere else. I do have a problem with people claiming a reward for spending $X and then canceling their order but keeping the reward.
I like the new website a lot. It looks good, clean, very usable, and it seems substantially faster than before, and it wasn't very slow before.
Peregrine wrote: I don't see why they couldn't, you agree to the terms of the offer and the fine print probably says something about charging you some large amount of money if you refuse to return it. And it's not like it's an unfair policy, if you preorder some stuff, get the free miniature for spending $100, and then cancel your purchase before you're billed for it then you don't deserve to have the reward because you didn't spend the $100.
This. If you do not return the model, and you cancelled pre-orders to get it, you card should be charged.
That being said, there's standing up for a principle, and the PR cost of being heavy-handed vs just eating the loss of a single tiny plastic sprue with a sunk cost of perhaps 40 cents + 2 or 3 dollars of shipping.
I'm confused why they went with what they did. They used to have armies listed like they were in the codex; whilst now they are shown in a series of pages all jumbled together.
The only way to sort is with a vast array of tickboxes on the left. I don't know, its fast and works and its very streamlined and minimalist but it just seems not much gain and possibly a touch more fiddly.
It's also a great shame they didn't bring back their articles with this; that would have been a prime time to bring them back
The odd thing about the site is that there doesn't appear to be any kind of introduction to what wargaming is, or what the Warhammer/40k settings are etc, Purely a web store.
Good job I grabbed the pdfs for the specialist games I wanted, it seems the last remnants of the old republic have finally been swept away.
It's a pretty bland webstore, shame any rules support has gone in the trash with various other things, but they have ipad things to sell. It's just so white and dull to look at, but they're pushing this direct-only thing pretty hard now.
I'm glad Forgeworld isn't a part of this new site, the more independence they have from GW main the better IMO.
Peregrine wrote: Would you prefer that they not ship out partial orders until everything has been paid for so that people don't cheat to get the free model?
No, I would prefer that they not take orders for product that they don't have to sell.
If they don't do that, then this won't be an issue in the first place.
Alternately, just excluding pre-orders and backorders from the total spend required to obtain the free miniature would be another (also more customer-friendly) approach.
No breadcrumb trail. Instead there is a small "Back" link that moves around the page or disappears depending on what type of page you are looking at. The slideshow on the front page is annoying. The left side menu uses two different mechanics for making selections, but doesn't allow selection by clicking on names. The product filters allow you to look for say IG and Tau at the same time, which is nice but confusing and probably not wanted. You have to click them off again. When you click on a product, the page layout makes the info about your selected product look overshadowed by a larger set of info on "other things they think you might like to buy". You have to do another click to get the full info on the product. I have already been confused by the separate entries for Hydra and Wyvern into thinking they are different kits, when they are in fact one kit.
Various errors in text and pics, e.g. Codex: Astra Miltarum (All Languages) -- -- understandable though they could have scanned all the text automatically to get it spelt right.
The site is clearly designed primarily as a sales promotion tool rather than an information searching utility. It is more difficult to navigate that it might be. I can't help thinking they could have done better in terms of UX.
It is also astonishing they have deleted all existing user accounts. If they didn't keep that database, they have thrown away years of valuable information on customers.
Kilkrazy wrote: It is also astonishing they have deleted all existing user accounts. If they didn't keep that database, they have thrown away years of valuable information on customers.
Yeah, that's a mind-bogglingly bad move.
I find myself wondering if it was a deliberate design choice, or if their website guy just told them it couldn't be done to avoid the hassle...
On a design front, including the category totals in the menu is rather amateur-hour as well.
insaniak wrote: Alternately, just excluding pre-orders and backorders from the total spend required to obtain the free miniature would be another (also more customer-friendly) approach.
I think they've stripped out all FAQ and other information. It's purely a webstore - a brand new webstore it seems if Kilkrazy,s comment is right that all user accounts are wiped.
Sometimes you can see why a company makes a choice that isn't the best, but they are forced into it through other factors. Here I'm finding it really hard to see why GW has done this. I guess their new policy is to abandon internet advertising and connection with players and to treat it purely like a webstore - though least they've still got the facebook pages for stores.
Slinky wrote: The odd thing about the site is that there doesn't appear to be any kind of introduction to what wargaming is, or what the Warhammer/40k settings are etc, Purely a web store.
Actually thats a fantastic point. There is no introduction to the hobby or the worlds of GW for new blood.
Could the deletion of user accounts be a data protection thing ir did they just decide they didn't need it any more. Just because it;s not on the site doesn't mean they don't still hold that info.
Mr Morden wrote: How long do we thing the brick and mortar stores will be around for?
Trust me,if they take those down too there's pretty much going to be no new blood other than friends introducing to each other and if they were to take their stores down I doubt there will be much people left playing.
Kilkrazy wrote: It is also astonishing they have deleted all existing user accounts. If they didn't keep that database, they have thrown away years of valuable information on customers.
........ mind = blown. I thought the Taurox was the worst thing in recent memory, but this is just flat out pants on head.
Interestingly, if you try and reset your password for an old account (without ever creating a new one) the reset page indicates that it successfully generated and mailed you a new password. No email ever arrives, and presumably ever will, and no error message stating you don't exist (anymore) ever appears.
With coding this sloppy I'd hate to see what the back end looks like, vulnerability wise.
Sorry to say but a polished turd is still a turd.....
As much as it's nice and all, still too many missing things. And had a big chuckle about the limited model and you have to return it with some terms. Also the limit of shipping keeps going up.
Yup, thanks for that post. I ordered two of the new IG Storm Troopers, and the new Codex. I can't keep up with the new names... I do like the new Stormtroopers, got the clunky vehicle too, pretty sweet with the difficult terrain re-rolls. Why not. Oh and the Space Marine freebie, I like limited models, we'll see how limited it is. Limited to me is the miniatures like Sgt. Centurious. Generally I support my local game store but the promo was cool for the stuff I'm getting anyway, the local store does not give discounts so I'm not losing any money.
Site looked great, no problems negotiating, I like the search filter.
insaniak wrote: The only reason that this would even be an issue is that they have shipped your order to you incomplete. In which case, if you decide to cancel the remainder of your order and purchase the outstanding part of it from somewhere else, that's on their head for selling you stuff they don't actually have to ship to you.
Would you prefer that they not ship out partial orders until everything has been paid for so that people don't cheat to get the free model?
And I have no problem with people canceling an order to buy the stuff somewhere else. I do have a problem with people claiming a reward for spending $X and then canceling their order but keeping the reward.
They should just send the bonus model with the last thing that gets sent in that order.
I wonder if the recent heartbleed error caused them to react that way to user accounts? It could be that they had to disable access to them whilst they patch up that security breach and then following that accounts will be active again (emails might simply also be overloaded with requests for changes).
The Data Protection Act does not require you to disable or delete user accounts because you change the design of your web site.
If you go to log in or register on the new site, it tells you the accounts from the old store are no longer active.
They may still hold that info, but why not use it for the benefit of customers? It used to tell you what stuff you had ordered in the past.
IDK about buying GW stuff, but I sometimes make the mistake of buying something on Amazon that I bought before. Their site pops up a warning if you put a duplicate item in your shopping basket, to help avoid that.
I am pretty sure they are not yet done with the update. I mean, I was shocked to see the “basic sisters” bundle had disappeared, but now, a few minutes later, it seems to be back again.
That, or I am loosing my grasp on reality.
I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.
So I was hoping that they would have a nice updated page on Games Day, but nope, as others are saying, its literally just a store now. No information on anything other than price of products.
Hybrid Son Of Oxayotl wrote: I am pretty sure they are not yet done with the update. I mean, I was shocked to see the “basic sisters” bundle had disappeared, but now, a few minutes later, it seems to be back again.
That, or I am loosing my grasp on reality.
The design has been updated. They are still adding content to the database. (I assume the content is in a database, and the pages are generated on the fly by scripts.)
So, they took a whole day to update the design, and did not even manage to have all the database updated in that time ? And why are they even adding the content by hand ? I mean, if they had updated it using a script, it would be done by now !
Seriously, that reeks of amateurism.
I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.
That's web store only stuff, means you can't get it in store only online
I guess I can't blame them for wanting to modernize the site design. Problem is, modern website design sucks balls. It is based on mistaken ideas that people love blogs and if a website layout imitates blog-style, people think it's hip and cool. In reality, all sensible people hate blogs.
Another thing is modern tendency to minimalism, which shows in lack of all kinds of borders and fields. This is meant to look slick and modern, but it looks and feels jumbled and confused.
Kilkrazy wrote: They may still hold that info, but why not use it for the benefit of customers?
Might not be possible. If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data. It may not seem to make a lot of sense but I've seen it often in my work as a software tester; new company takes over equals new product with no connection to the old.
It's worse in every conceivable way. Bad default ordering? Check. No gaming support? Check. More clicks to navigate? Check. More obfuscation of dual kits? Check. More confusing to navigate? Check.
The only thing which is better is the front page, which is now less cluttered. Every single other thing which has been changed is far worse for it IMO. I don't even know who it targets - it won't make new players happy because the highest cost default ordering is very off putting to customers, it won't appeal to veterans because they dropped all support and it doesn't help anyone in between because the dual kits are named differently on the store to their ACTUAL product name. If someone had handed me this website design, I'd have told them to redo it all, because it's pure garbage. Disappointed doesn't even cover it.
I like the new layout of the store. Just feels much more 21st Century. Also looks like it'd be significantly easier to navigate on my phone should I ever feel the need to do that.
The complete disappearance of the FAQ/Errata section is disconcerting though.
Also the limited edition miniature is ugly as sin. The hell is up with that sword? Forget the stupid scabbard for a second. What the hell is it even attached to? Is that supposed to be on his belt? It's just kind of floating there on his front. Totally, totally stupid. And the way he's holding his storm bolter is totally awkward and mighty stupid as well.
I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.
FW do a kit for it, I imagine there is not much point GW doing a model for it as well, especially if and when the websites merge.
Breotan wrote: Might not be possible. If the store is being set up by a different company than the previous, then it may be more difficult than it's worth to migrate that customer data. It may not seem to make a lot of sense but I've seen it often in my work as a software tester; new company takes over equals new product with no connection to the old.
And that's not a big deal with, say, enterprise office users having to all change their passwords to get into whatever; where the impact to business is just annoyed lusers, but it's a little different with a customer-facing webstore like this where every little roadblock you throw up directly equals a nonzero number of lost sales. The requirement to migrate user data should have been a contracted requirement, I think.
Look again, Hive. Look at the torso. There's a notch in the belt. I assume the others side of the sword has the corresponding notch to fit it in snugly.
Which makes it even that much more awkward and stupid.
It shouldn't be hard to migrate the basic account data of the username, name and address, and payment details. Just a bit of scripting to output the necessary fields and take them into the new database. Frankly, if the old database was supported in a proper system, all you actually need to do is to build the new website on top of the old database. Relational databases are not exactly rocket science.
The record of past purchases also would be valuable to GW.
Foe example, they used to know where I live, my local GW shop, and what things I bought, which indicates the armies I am interested in.
That information could be used to send me special offers, invitations to events, info about new units for my armies, and so on.
All of that could be sent out nearly automatically to a relevant group of users. You could for example contact all Tau players in Scotland who haven't bought a unit for more than a year, and send them an offer to visit their local shop for a free pot of paint.
The record of past purchases also would be valuable to GW.
Foe example, they used to know where I live, my local GW shop, and what things I bought, which indicates the armies I am interested in.
That information could be used to send me special offers, invitations to events, info about new units for my armies, and so on.
All of that could be sent out nearly automatically to a relevant group of users. You could for example contact all Tau players in Scotland who haven't bought a unit for more than a year, and send them an offer to visit their local shop for a free pot of paint.
Uhh...if deleting the user accounts means less spam, I'm all for it.
Well I think it looks a lot smoother, anyone who knows anything about web design should be able to see that. But in terms of actually buying stuff, being forced to sort armies by either price or A-Z, rather than by Force Organisation Slot...man that sucks.
SRSFACE wrote: Look again, Hive. Look at the torso. There's a notch in the belt. I assume the others side of the sword has the corresponding notch to fit it in snugly.
Which makes it even that much more awkward and stupid.
You know actually, you're right, I'm not even going to open the thing when I get it , just store it for 10 years(or prior to GW shutting etc.) and sell it for more then I bought the stuff for(160 bucks)
ITT: armchair SQL developers discussing operations on a database schema they don't know anything about
The new site is appalling, where the feth are the FAQs?
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SRSFACE wrote: Look again, Hive. Look at the torso. There's a notch in the belt. I assume the others side of the sword has the corresponding notch to fit it in snugly.
Which makes it even that much more awkward and stupid.
Fill in the notch with some greenstuff and you're good to go. There's a lot not to like about the model but that notch is hardly a big deal.
I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.
FW do a kit for it, I imagine there is not much point GW doing a model for it as well, especially if and when the websites merge.
Last I checked the FW kit is significantly more expensive - they also do kits of many of the other daemon lords; but only the lord of change is limited order (its the only limited order for Fantasy - excluding chaos magic cards which are a broken link last I checked)
Kilkrazy wrote: The Data Protection Act does not require you to disable or delete user accounts because you change the design of your web site.
If you go to log in or register on the new site, it tells you the accounts from the old store are no longer active.
They may still hold that info, but why not use it for the benefit of customers? It used to tell you what stuff you had ordered in the past.
IDK about buying GW stuff, but I sometimes make the mistake of buying something on Amazon that I bought before. Their site pops up a warning if you put a duplicate item in your shopping basket, to help avoid that.
It does however force you to remove data which is not being used for the purpose for which it was collected. If it is no longer being used by the store then they'll have to delete the personal data. They could have anonymised that data and are keeping. As to why it was not migrated over, I'd guess that the new system is not 100% similar to the old one and their supplier was going to charge too much for the migration
I am glad that they are now showing combined boxed sets as individual purchases. No more having to click on a model to find out what else it makes; each different "form" gets its own entry.
FW do a kit for it, I imagine there is not much point GW doing a model for it as well, especially if and when the websites merge.
Last I checked the FW kit is significantly more expensive - they also do kits of many of the other daemon lords; but only the lord of change is limited order (its the only limited order for Fantasy - excluding chaos magic cards which are a broken link last I checked)
Nah I think it was a mis categorised item. There are a few items in the wrong categories on the site at the moment.
No FAQ's, bland design and now its harder to look at the individual components for most marine armies. Its all under basic marines. Im a BA player, and all of our stuff is stuck under the nillamarines tab including Baal's and Furiosos.... Just seems absurd to me.
ausYenLoWang wrote: Thinking of being a gigantic nuisance and calling their customer service so i can get them to tell me if the errata for the hellbrutes points is still valid as they no longer have a FAQ up?
and i do like that there is over 400 items that are webstore exclusives
I emailed customer service about the FAQs and how they're the only source of corrections for some of the books. When they respond I'll share.
ausYenLoWang wrote: Thinking of being a gigantic nuisance and calling their customer service so i can get them to tell me if the errata for the hellbrutes points is still valid as they no longer have a FAQ up?
and i do like that there is over 400 items that are webstore exclusives
I emailed customer service about the FAQs and how they're the only source of corrections for some of the books. When they respond I'll share.
I'm afraid we'll be here for a while waiting, like forever being until they continue the plot type forever.
That's the first non-sarcastic use of that site for me, ever.
Sadly it looks like the only ones that are accessible are ones you've previously accessed on your machine and cached. All the Fantasy ones for me are throwing up the "Generic Error Page".
Voodoo_Chile wrote: Sadly it looks like the only ones that are accessible are ones you've previously accessed on your machine and cached. All the Fantasy ones for me are throwing up the "Generic Error Page".
So it is, my apologies - hoist by my own Ctrl+F5, 'twould seem.
Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.
The record of past purchases also would be valuable to GW.
Foe example, they used to know where I live, my local GW shop, and what things I bought, which indicates the armies I am interested in.
That information could be used to send me special offers, invitations to events, info about new units for my armies, and so on.
All of that could be sent out nearly automatically to a relevant group of users. You could for example contact all Tau players in Scotland who haven't bought a unit for more than a year, and send them an offer to visit their local shop for a free pot of paint.
Uhh...if deleting the user accounts means less spam, I'm all for it.
The clever way of doing it is to keep the accounts and use them for marketing purposes, but give people an opt-out from spam emails.
Voodoo_Chile wrote: Sadly it looks like the only ones that are accessible are ones you've previously accessed on your machine and cached. All the Fantasy ones for me are throwing up the "Generic Error Page".
So it is, my apologies - hoist by my own Ctrl+F5, 'twould seem.
No worries man, I made the same mistake earlier. I didn't think GW would have dropped these but given they tossed out their customer data I wonder did they have issues exporting the information from the old server.
Agamemnon2 wrote: Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.
I think the concept is you would already know about GW from going into one of their shops, or by word of mouth.
They actually call the new site a "web store", which indicates that it is just for making purchases.
Which is kind of disappointing because it is so much more assessable for some people then driving all the way to a GwW where they will most likely leave a bad taste in the mouth by d
Trying to sell you something.
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Agamemnon2 wrote: Go figure. I'm not in retail, but it just all looks so eggs-in-one-basket to me.
Agamemnon2 wrote: Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.
I think the concept is you would already know about GW from going into one of their shops, or by word of mouth.
They actually call the new site a "web store", which indicates that it is just for making purchases.
Yeah, I noticed that too.
I guess that means no FAQ
Interestingly enough they now list variant contents of boxes as separate products (the hydra and the wyvern, ...)
I'm not overly convinced, but that exclusive mini being quite awful, I don't think I'll ever have to cope with that website anyway
Agamemnon2 wrote: Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.
I think the concept is you would already know about GW from going into one of their shops, or by word of mouth.
They actually call the new site a "web store", which indicates that it is just for making purchases.
Considering they removed the GW Facebook, Twitter, and all other forums of electronic communication, I have but one hope.
That they launch a seperate "games workshop rules, erratas & FAQ's" website that becomes the sole mouthpiece regarding rules (ie, no more conflicting FAQ's and posts by the facebook page)
However...this is a slim hope. I'm more of the mind that this is their whole sale dropping of after-market support for rules after they've been written. "Here people, take our poorly formatted, terribly spelled, and grammatically insane over-priced fancy codex, that will be all but unusable for the next several years until we decide to make your army a new one." That will suffer the same problems.
Agamemnon2 wrote: Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.
I think the concept is you would already know about GW from going into one of their shops, or by word of mouth.
They actually call the new site a "web store", which indicates that it is just for making purchases.
Considering they removed the GW Facebook, Twitter, and all other forums of electronic communication, I have but one hope.
That they launch a seperate "games workshop rules, erratas & FAQ's" website that becomes the sole mouthpiece regarding rules (ie, no more conflicting FAQ's and posts by the facebook page)
Yes. The same site should have army info and actual articles. Of course, it probably won't happen.
Overread wrote: Is the GW Facebook gone? Last I checked they still have their stores on FB
Individual stores maintain facebook pages, but their corporate Facebook page is gone. Corporate Facebook being somewhat official, the local facebook being just the mouthpiece for your local red/blackshirt.
Overread wrote: Is the GW Facebook gone? Last I checked they still have their stores on FB
GW hasn't had a facebook page for awhile, Up until a few weeks ago they had digital editions, forgeworld and black library but they abandoned it, along with its twitter. Because any connection to negative comments, scrutiny or legitimate questions must be avoided and buried at all costs.
ausYenLoWang wrote: Thinking of being a gigantic nuisance and calling their customer service so i can get them to tell me if the errata for the hellbrutes points is still valid as they no longer have a FAQ up?
and i do like that there is over 400 items that are webstore exclusives
I emailed customer service about the FAQs and how they're the only source of corrections for some of the books. When they respond I'll share.
I'm afraid we'll be here for a while waiting, like forever being until they continue the plot type forever.
I also shot an email off to an acquaintance in the dev studio who just replied "thanks" back, so I'm guessing he was unaware. Can't say it'll fix anything but at least raising the issue with the people who wrote the FAQs should help I think.
H.B.M.C. wrote: There must be some sort of legal requirement that makes them keep customer records for X amount of time, right?
Well if it's a new company doing the website there are data protection laws about not sharing your private info (name and address) with another company without your consent. Whilst I understand moving a bunch of data from one box to another might be simple there would be an almighty row if they gave our data to a new company and they got hacked. Also they may well have updated theri terms of service needing you to re register to say you accept the new terms.
You don't have to share the data. You just share the field structure of the relational database that contains the data, and provide dummy data for test purposes.
You don't have to re-register to accept new terms and conditions. eBay sends out new terms and conditions fairly often, and you accept them by continuing to use the web site.
Ho boy. Looks like a gakky mobile website, and even for that it's incredibly minimalistic. Can't find any content besides the ability to buy stuff, either.
Let's just hope that the orders pending from the deleted accounts get processed. I know that if I cannot pick up my AM codex on Saturday I shall be most displeased.
H.B.M.C. wrote: There must be some sort of legal requirement that makes them keep customer records for X amount of time, right?
Well if it's a new company doing the website there are data protection laws about not sharing your private info (name and address) with another company without your consent. Whilst I understand moving a bunch of data from one box to another might be simple there would be an almighty row if they gave our data to a new company and they got hacked. Also they may well have updated theri terms of service needing you to re register to say you accept the new terms.
No legal requirement to keep customer records beyond those required for accounting proposes, and I would expect that to be separate to the website customer records to some extent. There is no issue with giving a company re-doing the website the information, as long as it is used in line with the reason the data was collected. For example, the third party could move your data to a new server for GW, or even send out marketing on GWs behalf, but if they used it for cold calling you about web design, or for some other reason there would be a problem.
KommissarKarl wrote: Well I think it looks a lot smoother, anyone who knows anything about web design should be able to see that. But in terms of actually buying stuff, being forced to sort armies by either price or A-Z, rather than by Force Organisation Slot...man that sucks.
If you tick the army box and then in the HQ box in the force org menu it shows you the HQ choices for that army.
Agamemnon2 wrote: Man. That's some ridiculous stuff. I'm kind of blown away that there's no introduction to the company and its products anymore. If you don't know what an Eldar is, the website cannot help you one damn bit. If a parent does some googling about the game his kid wants you to buy for him, I guess GW would rather they go to Wikipedia. It's just a staggering kind of uninterestedness.
I think the concept is you would already know about GW from going into one of their shops, or by word of mouth.
They actually call the new site a "web store", which indicates that it is just for making purchases.
Considering they removed the GW Facebook, Twitter, and all other forums of electronic communication, I have but one hope.
That they launch a seperate "games workshop rules, erratas & FAQ's" website that becomes the sole mouthpiece regarding rules (ie, no more conflicting FAQ's and posts by the facebook page)
However...this is a slim hope. I'm more of the mind that this is their whole sale dropping of after-market support for rules after they've been written. "Here people, take our poorly formatted, terribly spelled, and grammatically insane over-priced fancy codex, that will be all but unusable for the next several years until we decide to make your army a new one." That will suffer the same problems.
Main problem with that is that it requires effort from GW and them to admit mistakes, two things that recently they refuse to do. They have been dumping things that they should be doing onto the community because they aren't a "rules company", despite charging insane prices for rules and splitting them up into DLCs.
pain in the 
