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Irbis wrote:

drbored wrote:
Search bar works well enough if you know specifically what you're looking for

LOLno. I bet even people doing Warhammer for multiple years would struggle with any range more complicated than SM, see various orky spellingz, tyranid pseudolatin, or votann mangled norse (and even SM went into Latin recently too, and given how many people here can't spell intercessor or reiver, both real words BTW, I wouldn't bet on that range too now). And then you have AoS with multiple elf armies where even the faction players refer to their units as 'these spear dudes' because they gave up on memorizing them ages ago.

Triply so if they are new army players who don't know the names yet and the new absurd navigation structure of the site with all of 12 items maybe sometimes loading at once makes learning them just miserable.

Also, think about what you just said. Using searches to navigate store in e-commerce is literally a throwback to the 80s, even Windows 3.11 had graphic menus and proper navigation and this is literally 1989 tech, if GW can't manage that I have no words

Its total gak for everyone right now. For instance you type in 'wargs' for MESBG, then you get most of the range at the top of the listings. But the hobbit wargs appear after multiple entries that have nothing to do with the search term. They at least fixed the 'Mûmak' search term that would only come up the other day if you knew to add the special character 'û'. The chap on foot though would show up with either spelling.

My misses has a good idea about the hobby, but isn't exactly more knowledgeable than a newcomer. She's found the site to be awful. She's made it clear that unless I give her the specific names/spellings/links she's not going to waste time ordering from them this year for christmas. I'm going to make her life easier and give her a list of warlord games stuff instead. Sod having her fighting with a crappy webstore just to buy a couple more battleforces. Life is busy enough as it is. Its not like my backlog has gotten any smaller this year!

Kid_Kyoto wrote:

 H.B.M.C. wrote:
The Forge World FB page just changed its name to "Warhammer: The Horus Heresy".

Yeah I saw this, weird since about 6 month ago they nuked all their game-specific social media (Blood Bowl, Necromunda etc).

Another ridiculous move by GW. How much extra effort was it for them to post to their own pages? Ten seconds copying and pasting to one extra page per release.

Forcing everyone onto one marketing page means things are lost in the noise. I gave up on following GW social media pages as the 40k ones would always turn into 'old world when' and 'kill team out of stock' threads and became pointless. I at least liked the necromunda one as it was quiet enough to keep an eye on when things were released. Now I don't bother with any GW social media outside of warcom & reposts here. I don't get caught up in so many hype releases though, so they have made it easier to ignore new plastic.

 Irbis wrote:

drbored wrote:
Search bar works well enough if you know specifically what you're looking for

LOLno. I bet even people doing Warhammer for multiple years would struggle with any range more complicated than SM,

SM is one of the worst to search for. 'Guess the unit name that starts with an I' is not a game anyone should want to play when trying to buy products. Especially soccer moms looking for stuff for little Timmy

I had a look at the Wargs search, got 3 then a vermin lord, a chaos marine and a troll with a bunch of other things.
Out of stock items at the very bottom, I wonder if it’s set up to populate the list during any search.
In a you may like this also sorta fashion.

 Irbis wrote:
I bet even people doing Warhammer for multiple years would struggle with any range more complicated than SM, see various orky spellingz, tyranid pseudolatin, or votann mangled norse (and even SM went into Latin recently too, and given how many people here can't spell intercessor or reiver, both real words BTW, I wouldn't bet on that range too now). And then you have AoS with multiple elf armies where even the faction players refer to their units as 'these spear dudes' because they gave up on memorizing them ages ago.

Triply so if they are new army players who don't know the names yet and the new absurd navigation structure of the site with all of 12 items maybe sometimes loading at once makes learning them just miserable.

Thank goodness that GW left behind such names containing bland everyday terms like elves, empire, imperial guard, or dwarves and replaced them with with vowel heavy semi-random "unique" names.

Search is probably really good if you know the exact spelling of what you need :/

Apple fox wrote:
I had a look at the Wargs search, got 3 then a vermin lord, a chaos marine and a troll with a bunch of other things.
Out of stock items at the very bottom, I wonder if it’s set up to populate the list during any search.
In a you may like this also sorta fashion.

It might also be that standard search systems are doing more and more of that. Heck Google are super bad for it now on youtube. You get 3 or so results that actually use your search terms then a bunch of sponsored that don't really use them at all then a few suggested than a few might use a few of the terms etc... It's almost near useless unless the video is new and ranks super high etc....

It's that or GW has utterly messed up their keyword and naming system in the background and don't have time to get an intern to fix it. Or they've done batch-uploads to the site so the models end up with the wrong keywords because they were in that "batch" that was uploaded

 Overread wrote:

Apple fox wrote:
I had a look at the Wargs search, got 3 then a vermin lord, a chaos marine and a troll with a bunch of other things.
Out of stock items at the very bottom, I wonder if it’s set up to populate the list during any search.
In a you may like this also sorta fashion.

It might also be that standard search systems are doing more and more of that. Heck Google are super bad for it now on youtube. You get 3 or so results that actually use your search terms then a bunch of sponsored that don't really use them at all then a few suggested than a few might use a few of the terms etc... It's almost near useless unless the video is new and ranks super high etc....

It's that or GW has utterly messed up their keyword and naming system in the background and don't have time to get an intern to fix it. Or they've done batch-uploads to the site so the models end up with the wrong keywords because they were in that "batch" that was uploaded

That all sounds reasonable I think, just funny to see most of the list being seemingly random stuff. Before out of stock items more relevant to the search.
Which is honestly a pain if your searching and need to click show more 10 times to see what you want is out of stock.

Agreed, especially if you are new to the model ranges and you don't know those other models actually exist; or still exist or such. Very easy to get turned around and think that GW hasn't released them yet such.

I mean granted from a store point of view its kind of trying to push you toward buying stuff now; but from an information point of view its not a good approach.

The last iteration of the webstore also shunted out of stock items to the bottom of searches, so that's a problem that has been carried over, rather than a new one.

I just had my first organic usage of the web store since it launched.

Wanted to see what the imaginary GW conversion rate was for the battleforces.

Navigating by the Shop menu works okay, but is demonstrably worse than the old version.

There was also a moment of hesitation as I had to parse the visual language of the site that didn't exist when they had clearly labeled tabs at the top of the page.

Great, so I ordered HH grey slayers upgrade kits, and SW shoulder pads to go with them, two days before the website change and I just had an email from them saying they can't fulfil the order, despite the kits saying they were available at the time. I'm guessing the orders from before the change got shunted below orders from the new site hence the fact mine has been affected. Add to that the kits now say "sold out online" rather than "temporarily out of stock", which seems to usually mean they won't be coming back to the store (but occasionally they do? Idk...), so I now won't be able to get the kits at all, or at least not for the foreseeable. Add to THAT the email they sent said they would be sending the shoulder pads anyway (which I bought specifically for the grey slayers and are fairly pointless now) and didn't even ask if I wanted to cancel. And to top it all off, the order still hasn't shown up on my account on the new website, so I can't check the status of it to see if it's already been sent.

This website change has gone from a really terrible experience technically, to a really terrible experience personally - those upgrade kits and pads are not cheap! I'm normally a GW defender, or at least someone who asks for a more nuanced view to be taken on them, but I can't find anything positive to say about them on this issue. Shambles.

 Shakalooloo wrote:
The last iteration of the webstore also shunted out of stock items to the bottom of searches, so that's a problem that has been carried over, rather than a new one.

That's considered a feature, not a bug. It's common on many e-commerce platforms today.

chaos0xomega wrote:

 Shakalooloo wrote:
The last iteration of the webstore also shunted out of stock items to the bottom of searches, so that's a problem that has been carried over, rather than a new one.

That's considered a feature, not a bug. It's common on many e-commerce platforms today.

That seems pretty reasonable. The overall website, not so much, but putting stuff you can't buy at the moment further down? That's fine.

 JNAProductions wrote:
That seems pretty reasonable. The overall website, not so much, but putting stuff you can't buy at the moment further down? That's fine.

Certainly not unreasonable but i'd prefer it if *sort by* would override it. If i've sorted by alphabetical or price, i'd like to see it where it "belongs". If its sorted by availability then it would make sense for it to be shunted to the bottom.

 Snrub wrote:

 JNAProductions wrote:
That seems pretty reasonable. The overall website, not so much, but putting stuff you can't buy at the moment further down? That's fine.

Certainly not unreasonable but i'd prefer it if *sort by* would override it. If i've sorted by alphabetical or price, i'd like to see it where it "belongs". If its sorted by availability then it would make sense for it to be shunted to the bottom.

Also reasonable.

That's kind of picking out the tiny bit of gristle from the turd sandwich though, and picking on that piece of gristle as to why it is objectionable

Is it just me or has the WH40K terrain section declined into complete uselessness now? I mean there is only a single full size terrain kit available (Galvanic Magnavent), the rest is faction specific, additions to other kits or scatter terrain. Sure, there's the Nachmund collection, but sorry that is pretty bland and unexciting IMO.

It's like they've given up on terrain.

Huh, 3d rotations are back and I'd say they load smoother than before.

 Oguhmek wrote:
Is it just me or has the WH40K terrain section declined into complete uselessness now? I mean there is only a single full size terrain kit available (Galvanic Magnavent), the rest is faction specific, additions to other kits or scatter terrain. Sure, there's the Nachmund collection, but sorry that is pretty bland and unexciting IMO.

It's like they've given up on terrain.

Yeah, unfortunately

YAY!

About 3 Rotations



For terrain I wonder if it sbecause it was produced overseas and GW has maybe had issues with that? They were pushing terrain hard at one point but now both terrain and even Endless spells in AoS seem to have drifted abit.

GW gives up on terrain all the time. Often without any warning whatsoever.

In fact, when the Underhive Market came back into stock a few weeks ago, most people were shocked as everyone thought that one was gone forever.

It is odd - their terrain selection at one point was fantastic. But we don't know how it sells, maybe third party and others have killed it.

 H.B.M.C. wrote:
GW gives up on terrain all the time. Often without any warning whatsoever.

In fact, when the Underhive Market came back into stock a few weeks ago, most people were shocked as everyone thought that one was gone forever.

Yeah the new gondor terrain for MESBG that came out a few months ago is already discontinued.

I think a good rule of thumb with terrain going forward is order one of everything from two distinct stores, and hope at least one order is actually fulfilled before the item(s) is discontinued.

I was able to grab a market before it went OOS in my local again last week, but tbh it was only to get my order up to the amount for free postage. I don't think its worth doing any 'slow builds' with GW terrain anymore, as most of it is removed far too quickly.

Ugh, the new site has 40K "terrain" and AOS "scenery". Took me forever to figure that out ony to find the Seraphon pyramid I wanted was out of stock anyway

Edited for an emoji fail.

Apparently they don't show all the Blood Bowl teams under the Blood Bowl category. I could have sworn I had seen a undead team in plastic somewhere and google could find it after I searched under the right category in vain. It do show up on the GW store if you search for "team" and scroll a bit until you find it. I have no clue where it resides normally. I also found a dwarf team that way that also can't be found if pressing on "Blood Bowl".

Undead teams on the WH store:
https://www.warhammer.com/en-GB/shop/Blood-Bowl-Necromantic-Horror-Team-2020 (Out of stock, but at the bottom of the BB teams filter list)
https://www.warhammer.com/en-GB/shop/Blood-Bowl-Champions-of-Death-Team-2020 (not in the teams filter list)
Neither are called an Undead team, hence the trouble finding them.
And again, keywords must be lacking, for hte filters to catch them.

I used https://bbroster.com/ to remember the team names. A very handy site for everything BB.

Champions of death was the team I was looking for. Played my first BB game in almost 10 years a few days ago and borrowed a friends old metal undead. I think they were called just undead back in the days and searching for it gave nothing. Had I not seen the actual team somewhere else before I wouldn't even be able to find them.

Such a crappy site.

3D spinny pics are back.

Anyone in the US still having issues with their ID showing their Rogue Trader book purchase?

I reached out today to see why mine is still blank after a week. It's only showing orders I made back in 2014-2021. I was told to wait a week as sales data was still migrating over. So... the wait continues. I'm pretty sure I lost my place at the front of the queue because I placed my order 8 minutes after it went live in the US because I wanted to try and get it by Christmas time :(

Yeah, I have several outstanding orders that all don't exist in the new website, but they are starting to show up. I believe even my copy of Rogue Trader is waiting for me at my local GW store now.

I'm waiting for the Warhammer plus models to be available again