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Most US FLGS's will not be getting any Tau. Please go easy on your local store, not their fault.  [RSS] Share on facebook Share on Twitter Submit to Reddit
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Made in us
Hunter with Harpoon Laucher




Castle Clarkenstein

I just got off the phone with GW. At first I thought it was a bad, and late, april fools joke. But its really happening.

They didn't make enough Tau. They shipped it to their Retail Stores. They took orders and sold it through mailorder.

When they ship orders to FLGS, they start with the furthest away, who need 3-4 days. And they ran out.

Most stores aren't getting anything but the Codex. My stores that has carried GW for 25 years are some of those.

Might be a week, might be 2 or 3. No one has an answer.

WHAT YOU CAN DO:

1) Don't harass your local store, don't vent and scream. Not the store's fault, and we don't need to relive the nightmare.
(If the store owner is venting, feel free to join in !)

2) Buy your codex, plan your army. Try not to sneak down to the local GW to grab some models.

3) If you really can't wait, then please don't be an utter fool and show up with the models to play with at your FLGS, and throw salt in the wound.

4) Give your FLGS an order for the new product you want and be patient.

5) Forgive your local store owner if he seems a touch...angry....all weekend.

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Pre Heresy Black Templar Librarian






North of Chicago, IL USA

This is very sad news, Mike.

I hope it all works out for you, man!

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Made in us
Speed Drybrushing






Chicago, Illinois

I have to wonder how much of this was bad planning and how much was an intentional attempt to siphon business away from FLGS's into GW stores.

I know, I know, incompetence is more common than malice, but GW's pattern of behavior towards independent retailers has been horrible over the last <insert period of time here>.

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Morphing Obliterator





Derry

 Magc8Ball wrote:
I have to wonder how much of this was bad planning and how much was an intentional attempt to siphon business away from FLGS's into GW stores.

I know, I know, incompetence is more common than malice, but GW's pattern of behavior towards independent retailers has been horrible over the last <insert period of time here>.


People ordering direct from GW aren't getting there orders through either.

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Made in us
Fixture of Dakka






 Magc8Ball wrote:
I have to wonder how much of this was bad planning and how much was an intentional attempt to siphon business away from FLGS's into GW stores.

I know, I know, incompetence is more common than malice, but GW's pattern of behavior towards independent retailers has been horrible over the last <insert period of time here>.


If they would have had someone guarantee if they made 100 widgets they would have sold 100 widgets, they would have made 100 widgets. They simply didn't make enough.

People should pay where they play and just place their order with their FLGS and wait it out. It happens. GW is not the only vendor to have stocking issues.

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Made in us
Oberleutnant





This certainly blows. And on the heels of recent GW news doesn't do anything to improve GW's image.

Personally, I can't help but think that GW couldn't have seen this coming and couldn't have done something to head this off. At the -very- least GW could hold off on thier own sales until thier FLGS folks have stock to support the kickout.

As far as I can tell, GW isn't doing this and doesn't seem overly concerned about lost sales to an FLGS when the local GW store front will stand to gain the sale.







 
   
Made in us
Prescient Cryptek of Eternity





New Bedford, MA USA

 Magc8Ball wrote:
I have to wonder how much of this was bad planning and how much was an intentional attempt to siphon business away from FLGS's into GW stores.


My first thought as well.

GW cashes in the gotta get it now mentality with the release, and then unloads what is left in the factory to the FLGS a month later....

   
Made in gb
Fixture of Dakka




UK

UK FLGS aren't getting (all) the stuff either, and my local GW apparently hasn't got all they asked for either when asked (if you want a riptide, don't bother coming in, we're not going to have enough)

It really does look like they massivly underestimated how many units they needed (or they had a manufacturing or transport faliure)

or with all the other releases every month they've hit the 'oops not enough time to make things' wall. I suspect we may now see a slowdown from the big release/new book every month model

This message was edited 1 time. Last update was at 2013/04/03 17:37:50


 
   
Made in us
Ollanius Pius - Savior of the Emperor






Right behind you.

 mikhaila wrote:

WHAT YOU CAN DO:

1) Don't harass your local store, don't vent and scream. Not the store's fault, and we don't need to relive the nightmare.
(If the store owner is venting, feel free to join in !)

2) Buy your codex, plan your army. Try not to sneak down to the local GW to grab some models.

3) If you really can't wait, then please don't be an utter fool and show up with the models to play with at your FLGS, and throw salt in the wound.

4) Give your FLGS an order for the new product you want and be patient.

5) Forgive your local store owner if he seems a touch...angry....all weekend.

Follow these steps, people.

Pick up the books. Give them a good, solid readthrough. Plan out what you want to do. Take your time with it.

Don't decide you just have to go get a Riptide or something right then and there. Support your local shop.
   
Made in us
Shas'o Commanding the Hunter Kadre





Richmond, VA

Getting the codex alone will make the happy, as for the models I can wait just fine.

Course GW dicking over everyone either on purpose or not isn't helping.

Did they really think few would buy tau? Have they been online at all?

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Made in us
Fresh-Faced New User




Wow. Just ...wow.

I'm a little astonished at this turn of events.

I'm real sorry to hear about this Mike. You've supported GW for decades and have an enormous fanbase for your stores. I can only imagine the headache this is causing.
   
Made in ar
Dakka Veteran




 mikhaila wrote:
I just got off the phone with GW. At first I thought it was a bad, and late, april fools joke. But its really happening.

They didn't make enough Tau. They shipped it to their Retail Stores. They took orders and sold it through mailorder.

When they ship orders to FLGS, they start with the furthest away, who need 3-4 days. And they ran out.

Most stores aren't getting anything but the Codex. My stores that has carried GW for 25 years are some of those.


Funny how coincidence and random work, it is always the FLGS that get screwed...
   
Made in us
Ollanius Pius - Savior of the Emperor






Right behind you.

xxvaderxx wrote:
 mikhaila wrote:
I just got off the phone with GW. At first I thought it was a bad, and late, april fools joke. But its really happening.

They didn't make enough Tau. They shipped it to their Retail Stores. They took orders and sold it through mailorder.

When they ship orders to FLGS, they start with the furthest away, who need 3-4 days. And they ran out.

Most stores aren't getting anything but the Codex. My stores that has carried GW for 25 years are some of those.


Funny how coincidence and random work, it is always the FLGS that get screwed...

Yeah...

Except if you read the preorder page, right now, on Games Workshop's own site for European customers--they cannot fulfill stock directly from them.

The local GW for me as well is not going to have all the stock that they were supposed to be allocated.
   
Made in us
Decrepit Dakkanaut






Omadon's Realm

Support your local store.

Do not buy from a GW store.

Wait a little while, make the purchase, help the guy to stay open and provide you with a place to play...

GW is doing away with gaming instore, support your local friendly games store, it's enlightened self interest, to keep other ranges easily accessible and maintain somewhere to play.



 
   
Made in us
Longtime Dakkanaut





Alaska, fort Ricardson

I think this is a result of GW's isolation from the gamer base..the vet gamers that is, and this is a example of a large number of established gamers leaping at a new and long awaited update..and shock its not the poster boy army of 40k the SM, so sure it caught GW with its pants down.

Will they learn from this...nah, but I chalk it up to accidental, incompetent, malicious, unintentional goof up.

no tinfoil hats required.

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Made in gb
Fixture of Dakka





Southampton

Another example of why communicating with your customers is a good idea. Market research is not a new concept GW.

This message was edited 1 time. Last update was at 2013/04/03 17:47:03


   
Made in us
Leader of the Sept






Wow, I was just going to go to my local store to pre-order. :(

Bullockist wrote:I think a mini of hotsauceman1 rending the overly serious posters of dakka in twain with a flexing of humourous intent would be a winning mini.

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Made in us
Dakka Veteran






 Magc8Ball wrote:
I have to wonder how much of this was bad planning and how much was an intentional attempt to siphon business away from FLGS's into GW stores.


This was my first thought. GW always take care of their own first.

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Old Sourpuss






Lakewood, Ohio

 Flashman wrote:
Another example of why communicating with your customers is a good idea. Market research is not a new concept GW.


Isn't market research done on the internet? Ya know that thing that GW thinks doesn't exist besides games-workshop.com, forgeworld.co.uk, and blacklibrary.com


Automatically Appended Next Post:
 hotsauceman1 wrote:
Wow, I was just going to go to my local store to pre-order. :(


Still do that, unless it's a local GW, then don't do that... Drive out of your way to support the little guy... or take a bus, busing is safe right?

This message was edited 2 times. Last update was at 2013/04/03 17:50:34


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Made in us
Stone Bonkers Fabricator General






Home Base: Waconia, MN (Minneapolis)

You guys act like GW is the only company to not have enough of a product at launch. This happens. And it's the first time I can remember it happening with a launch product since I've been collecting for the last 15+ years (granted only been paying attention for the last 10 or so). Chill out, support your local store. At least the book is available in proper numbers (which really makes me think that the production run numbers weren't properly set-up for this many large releases in a row). Codexes are easy to ensure proper numbers, new kits not so much.

This message was edited 1 time. Last update was at 2013/04/03 17:58:48


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Made in us
Leader of the Sept






 Alfndrate wrote:
 Flashman wrote:
Another example of why communicating with your customers is a good idea. Market research is not a new concept GW.


Isn't market research done on the internet? Ya know that thing that GW thinks doesn't exist besides games-workshop.com, forgeworld.co.uk, and blacklibrary.com


Automatically Appended Next Post:
 hotsauceman1 wrote:
Wow, I was just going to go to my local store to pre-order. :(


Still do that, unless it's a local GW, then don't do that... Drive out of your way to support the little guy... or take a bus, busing is safe right?

Ok OT, Bussing Sucks, it taks two hours to get from my school to home, when it is a 15 minute drive.
but i still will. but im sad about not getting it in time :(

Bullockist wrote:I think a mini of hotsauceman1 rending the overly serious posters of dakka in twain with a flexing of humourous intent would be a winning mini.

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Made in us
Regular Dakkanaut





Keep calm, game on.

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Made in us
Leader of the Sept






But i wanted to use my riptide in a tourney :(
Oh well i will have plenty of other toys, like AP1 sniper rifles

Bullockist wrote:I think a mini of hotsauceman1 rending the overly serious posters of dakka in twain with a flexing of humourous intent would be a winning mini.

4000pts 2000 1500
 
   
Made in us
Decrepit Dakkanaut





Baton Rouge, LA

Mik, while I respect you and agree with what you're saying, did we really need a third N&R thread about it?

This message was edited 1 time. Last update was at 2013/04/03 18:07:34


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Oberleutnant





 Hulksmash wrote:
You guys act like GW is the only company to not have enough of a product at launch. This happens. And it's the first time I can remember it happening with a launch product since I've been collecting for the last 15+ years (granted only been paying attention for the last 10 or so). Chill out, support your local store. At least the book is available in proper numbers (which really makes me think that the production run numbers weren't properly set-up for this many large releases in a row). Codexes are easy to ensure proper numbers, new kits not so much.


Your post has the core of my skeptisim about this "failure to launch". GW has been doing this for -years- without a hickup. New race, new codex, new editions...all have launched without major supply issues.

Now comes a major relaunch and somehow we are to believe that they so blatently failed at production or knowing how much to produce that not only can they not ship to FLGs, they can't fill thier own preorders?

And thier response isn't to push back the release it is to "be patient. we don't know how long you need to be patient, just be patient." All the while their corporate brick and mortar shops have the new releases in stock and will be selling?

Sorry. It's tooooo neat and tidy for them in my opinion. If this truely is a production issue, then push the release date back and hold sales from the corporate shops. They won't because they know they can steal sales from the FLGS where they have corporate shops in the area.







 
   
Made in gb
Camouflaged Ariadna Scout




UK

US stores too huh. So Europe and the us for now not getting products for there customers. GW say they cant fulfil their stores either but I doubt it very much, from the 3 local GW`s each manager I know very well and they said GW`s will have what they need.
It is GW`s attempt to get folks in their shops to pay full retail. Nothing more, nothing less

This message was edited 1 time. Last update was at 2013/04/03 18:10:52


 
   
Made in gb
Focused Fire Warrior





This really does suck :/

At least you get the codex at your store though, wayland games arent getting anything until the 15th, :/ I still kept my order with them the same, bar the codex, which I will have to get from GW on the day (no stores in my area other than GW or online, and I play at GW and a local club anyway)

I feel really bad for all the independent retailers getting screwed by this, im sure half of it IS a ploy by GW to deliberately screw them over and make people buy from their own site at full retail value, with the "lack of products" on their site either being just because they deliberately didnt make enough or because they need an excuse for screwing the independents over.
   
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Norristown, PA

Really sucks :( glad I don't play tau!

I know shortages happen.. but with all the other feldercarb lately my tinfoil hat is telling me that this was all planned for a quick cash grab, max profit at full retail and let those little people at the indie stores fend for themselves a while...

   
Made in us
Leader of the Sept






I think people are a bit malicious, My bet is that they thought tau just wouldnt sell.

Bullockist wrote:I think a mini of hotsauceman1 rending the overly serious posters of dakka in twain with a flexing of humourous intent would be a winning mini.

4000pts 2000 1500
 
   
Made in us
Old Sourpuss






Lakewood, Ohio

 hotsauceman1 wrote:
I think people are a bit malicious, My bet is that they thought tau just wouldnt sell.


But... They have proof that if they update an army, people will buy it... Dark Eldar, Necrons, Grey Knights... All old codices that were updated within the past 2.5 years that hadn't been updated in years that sold well... Unless I'm misremembering those sales numbers .

I mean tau players are die hard people, why wouldn't they celebrate the fact their army was being updated?

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