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Seems like MWG deleted OPs comment on the Valhalla/BTP video

 Davylove21 wrote:
The un-asked for an horribly done OSL is the biggest offence for me. That's how they tried to cover up the shoddy job done.

It's not just that. It's the fact that they completely ignored the requests of the buyer. Not only that, they made it near impossible to make corrections due to their lack of pictures of the finished product. While this may only be one instance, why would anyone feel secure giving BTP thousands of dollars for a commission after this point? Just in case something does go wrong, who wants to possibly deal with being shafted for that much money?

From beginning until end, Shawn has absolutely mismanaged this project. He violated the buyers trust numerous times. Why should tenebre ship anything back to BTP after this violation of trust?

Shawn has shown his inability to properly manage projects, buyer complaints, quality control, and public relations. While they may have been a good service in the past, it is becoming obvious that they are nowhere near the company they used to be.

As per MWG's relation with Shawn... I remember Matt saying on one of his first vlogs that he himself is a mormon. And if you followed BTP long enough you'd know that Shawn's a mormon, too. Add that to the fact that they've worn each others' shirts, seen each other at Shawn's mountain retreat twice a year... They've probably got quite the camaraderie between them.

Well, at least as far as Matt's concerned. Not sure about Dave.

In any case, no one likes drama, so I imagine MWG will be there until the end, and considering how uninvolved the two are in each others' business it's going to be no problem at all for them to just play dumb the entire time, well after BTP's gone out of business, which could actually continue as is for some amount of time. After all, there's a sucker born every minute.

zedsdead wrote:
woah....thanks for posting this stuff guys. Was going to get a quote on a medium sized mid level paint commission from them. I will look somewhere else.

Good for you sir!

MWG's review isn't a review at all, it's an advertising slot.

I really gave this bloke a serious amount of attention and sympathy during the closing of their store and the way he handled it. That's all but evaporated with this bit of snide backscratching. Deleting the OP's comment is further evidence that this is a favor being called in.


Very poor show...

I disliked the video. It's not much, but it's the least I can do.

This is really unethical from MWG.

 Ustrello wrote:
Seems like MWG deleted OPs comment on the Valhalla/BTP video

WOW so they can just fabricate words claiming i said them and when called out they delete it? totally legit O.o

for anyone who cares i stated that I never said the army was sent to me accidentally and I also reminded that BTP offered to have GMM repaint but when GMM wanted 150% of the cost, BTP retracted the offer. I was pointing out that the 60% i asked for was a low quote for rework.

I think your comment is still there, it's this one?

That video made me so sad.. MWG videos added to gak I wont watch anymore..

I'd just like to reiterate - this is NOT how a commission studio should do business.

Whilst I'm not currently taking on work (too busy, both with commission work and other stuff) I would very much like the industry to not be damaged by a poor example of a studio making a ballsup of horrendous magnitude in a very public way. And then make a ballsup of handling the ballsup...

GMM's quote really does not seem high for the work - I daresay he's cutting you a deal there.

It makes me sad to see this sort of shennanigans going on, it really does.

 Ustrello wrote:
Seems like MWG deleted OPs comment on the Valhalla/BTP video

Standard operating procedure for that lot.

Here is how I see it,

BTP still gets commissions because they are still in Business. People know if they send their miniatures to BTP to get painted they will get them back painted. It may not be in a timely manner or to the standard of painting expected but they will get them painted.

There are many examples of a commission studio who just go under ie. Worthy Painting or, just dropping a project because of issues. If you look at the Painting services board on TMP about half of the services have non-operational websites or have just stopped taking commission work.

It is apparent that BTP does not have quite as many commission as they claim because I keep seeing they have painted armies for sale. Where do these artist have time to paint all these armies that are being put up for sale if they are fully booked with commissions? I do painting for myself or to sell on Ebay only if I am currently not doing working on a commission. I have seen quite a few videos of their artists working on their own armies.

The concept of what BTP tries to do is great, it just needs someone who is willing to run it as a business.

winterdyne wrote:


GMM's quote really does not seem high for the work - I daresay he's cutting you a deal there.

That's what I thought as well. GMM was really stepping up.

I'm not surprised to see MWG and BTP circling their wagons now.

I'm going to ignore all their things from now on and recommend others do as well.

Thank you to everyone who has posted about this. While I have no plans to spend money on commission work any time soon its good to know when people act disreputably so consumers can make informed decisions.

Really disappointed at MWG's dismissal of this due to their relationship with BTP.

Oh, I missed the photoshopping at first

That said, please don't make image-only posts in the future - a little text is all we ask

Lol, love the meme, is it generated through some site or did you make your self?.

i photoshopped it on there

heh heh


(i probaly need to leave the house and go do something productive today)

So what should the community do about this?

Should we have a boycott of BTP and/or MWG?

Ive been passing around the video to all the Facebook groups im on and my friends in the gaming community.

I seriously do think holding BTP and to a degree MWG is in order though.

Lol! Was it not theorized that the Zeppelin caught fire due to it's shoddy paint?* Oh, the inhumani-, er, irony!




*Electrically conductive, maybe? The choice of gas obviously made it spread a bit, too. Huh...a giant volitile gas bag. There is more irony here to be had...


Edit: I leave a 'going over like a lead balloon' analogy to others.

 Grey Templar wrote:
So what should the community do about this?

Should we have a boycott of BTP and/or MWG?

I think to start a thread should be opened up about BTP and all this sketchy dealing and botched paint jobs (also to possibly keep this thread focused), Then I think emails need to be sent to MWG or at least some form of

communication to state that people are displeased- the most voice something the more likley they are to listen or at least move cautiously (especially if people pull subscriptions). Finally yeah I suppose some boycott or

something would work but I think the most effective thing would be to alert as many people as possible to stop new people from falling victim. Isn't the communities job to stop as many victims from occurring as possible?

ClockworkChaos wrote:

 Grey Templar wrote:
So what should the community do about this?

Should we have a boycott of BTP and/or MWG?

I think to start a thread should be opened up about BTP and all this sketchy dealing and botched paint jobs (also to possibly keep this thread focused), Then I think emails need to be sent to MWG or at least some form of

communication to state that people are displeased- the most voice something the more likley they are to listen or at least move cautiously (especially if people pull subscriptions). Finally yeah I suppose some boycott or

something would work but I think the most effective thing would be to alert as many people as possible to stop new people from falling victim. Isn't the communities job to stop as many victims from occurring as possible?

Just do something similar to the "Rumour Tracker thread".

Keep a list of reviews for verified (meaning the identity of the owner is proven, with photographs) BTP Projects, and keep a tally, Positive or Negative.

 Grey Templar wrote:
So what should the community do about this?

Should we have a boycott of BTP and/or MWG?

Happened before and did absolutely nothing

Maybe a more neutral thread may be in order, merely compiling the information for all to see, the first post free of an opinion, instead focusing on just the information, just like with MandelBonderOne.

 BrookM wrote:
Maybe a more neutral thread may be in order, merely compiling the information for all to see, the first post free of an opinion, instead focusing on just the information, just like with MandelBonderOne.

Like I said, collate all BTP customer reviews good or bad, into one thread.

 Grey Templar wrote:
So what should the community do about this?

Should we have a boycott of BTP and/or MWG?

It's tough to boycott them. I already unsubscribed from MWG a long time ago when the quality dropped, and I was never going to use BTP as I do my own painting.

I really think the only way that MWG takes any action is if enough vault members leave.

BTP just won't care, and will probably make a poor attempt at blaming the review video for lost work.

 Shadow Captain Edithae wrote:

 BrookM wrote:
Maybe a more neutral thread may be in order, merely compiling the information for all to see, the first post free of an opinion, instead focusing on just the information, just like with MandelBonderOne.

Like I said, collate all BTP customer reviews good or bad, into one thread.

Well then maybe someone who regularly keeps up with stuff could start the thread in the next bit? I think getting the ball rolling is an important step as long as it is done right. I would also like to see what happens when

stuff comes to light, will it be mostly good, mostly bad? Who knows, but as long as the claims are supported it would be great to see. As for MWG really leaving as a vault member is the only way as I really don't think they

care or are bound by contract (but even that seems dubious as they seem to blindly praise BTP).

I think a general "Commission painter tracking" thread could be of use... completely unofficial, but just seeing the tallies would probably lead someone to make a decent decision.

For example, I don't think I've ever seen someone unhappy with a commission by GMM (perhaps one person, maybe, over years I've been on here?) whereas it pops up with BTP every 6 months or so. And that's just the ones that get a lot of press...

That said, I think it would need to be a neutral thread, and allow good reports as well. And, of course, that means it's open to abuse / falsifying... but, you could require a person to at least say they were the actual one the army was commissioned for, and to post the official pictures that the commission painter gave them, etc.

Sounds like a hell of a lot of work to update and keep track of, though . I have no idea how pretre keeps up with the rumor tracking thread!

 Grey Templar wrote:
Should we have a boycott of BTP and/or MWG?

Haven't read the entire thread, but BTP attempted to run a KS project, and was not funded, thanks to former employees and the internet community, iirc.

So, yes, these threads *do* have an impact. IMO, It's up to anyone using any sort of crowdfunding or contract service to do their own due diligence. It's up to you to provide the information someone needs to make an educated and informed decision.