Alpharius wrote:

 pretre wrote:
Assembled a couple dudes. A bit flashy, but not too bad. My kid is super excited.

I don't think I knew you were a Dad - I thought you were too young to have a 5 year old!

 lord_blackfang wrote:
I honestly don't think it's entirely necessary for every backer to post daily updates on his shipping status (or lack thereof).

Hi guys! We're seeing a lot of people asking why they haven't received their Deadzone Kickstarter package yet. As we've said all along, shipping 5000 Kickstarter orders is one of the biggest tasks we've ever undertaken, so we're pulling out all the stops to get it sent out to you as quickly as possible. However, we're still only human (except Orcy, of course), so it's still taking a couple of weeks to get it all done. As of yesterday we were about halfway, so we're doing well!

In short, if you haven't got it yet, don't panic! We've still got a huge pile of orders to get through, and we're well on target for our original shipping date. If you have any queries, please use our contact details at the link below - these will ensure the quickest answer to your question.

Thanks!

http://www.manticgames.com/contact.html

 lord_blackfang wrote:
I honestly don't think it's entirely necessary for every backer to post daily updates on his shipping status (or lack thereof).

 judgedoug wrote:
Anybody in the USA, search your email for "Fedex". It appears Mantic sent two Fedex ship notices to everyone in the USA and the second one has the correct tracking number.

Anyways, mine shipped from the UK last night and is already in my city as of 20 minutes ago with an estimated delivery of 40 minutes from now!

 CptJake wrote:

 lord_blackfang wrote:
I honestly don't think it's entirely necessary for every backer to post daily updates on his shipping status (or lack thereof).

I honestly don't think it is entirely necessary to bitch about other backers posting updates.

Yet you did so.

Live and let live perhaps?

 timetowaste85 wrote:

 judgedoug wrote:
Anybody in the USA, search your email for "Fedex". It appears Mantic sent two Fedex ship notices to everyone in the USA and the second one has the correct tracking number.

Anyways, mine shipped from the UK last night and is already in my city as of 20 minutes ago with an estimated delivery of 40 minutes from now!

I only got one tracking number, but mine is showing the package to be an hour away (travel time via google maps). It has now gone from being due ten minutes ago though to being "N/A".

 Alpharius wrote:
For better or for worse, we're going to be getting lots of shipping updates, unboxing pics, reviews, congratulations, complaints and, hopefully, Jessica Alba.

So, moving forward, let's just all be OK with that and celebrate all things worth celebrating during this celebratory season.

Thanks!

 timetowaste85 wrote:

 judgedoug wrote:
Anybody in the USA, search your email for "Fedex". It appears Mantic sent two Fedex ship notices to everyone in the USA and the second one has the correct tracking number.

Anyways, mine shipped from the UK last night and is already in my city as of 20 minutes ago with an estimated delivery of 40 minutes from now!

I only got one tracking number, but mine is showing the package to be an hour away (travel time via google maps). It has now gone from being due ten minutes ago though to being "N/A".

 The_0perator wrote:
Ashitaka

I'm having the same problem. I called Fedex yesterday and it looks like Mantic is not using Fedex to get the packages passed customs. Fedex is not responsible for this part of the shipping process. The lady I spoke with says that once whoever is responsible for passing the packages through customs completes the process the packages will continue on with Fedex. Once the packages are out of customs it should take one more day for them to be shipped and arrived.

Basically, were screwed until the packages clear customs. As far as I understand it.

 GrimDork wrote:
Feel a bit better if they think they're about halfway. Of course i don't know the % of people who signed up for courier on purpose etc. Fedex *does* ship saturday? Even better.

 GrimDork wrote:
http://www.wargamevault.com/

 GrimDork wrote:
Oh really? Why have I been picking up the individual PDFs then lol. All of the cards and not just the enforcers/plague?

 Krinsath wrote:

 timetowaste85 wrote:

 judgedoug wrote:
Anybody in the USA, search your email for "Fedex". It appears Mantic sent two Fedex ship notices to everyone in the USA and the second one has the correct tracking number.

Anyways, mine shipped from the UK last night and is already in my city as of 20 minutes ago with an estimated delivery of 40 minutes from now!

I only got one tracking number, but mine is showing the package to be an hour away (travel time via google maps). It has now gone from being due ten minutes ago though to being "N/A".

As long as it says it's on the truck, you're fine. Mine did that too when it got to be 11AM, because obviously it wasn't going to be delivered at 10:30. The truck rolled up at 11:45, and all was well.

 timetowaste85 wrote:

 Krinsath wrote:

 timetowaste85 wrote:

 judgedoug wrote:
Anybody in the USA, search your email for "Fedex". It appears Mantic sent two Fedex ship notices to everyone in the USA and the second one has the correct tracking number.

Anyways, mine shipped from the UK last night and is already in my city as of 20 minutes ago with an estimated delivery of 40 minutes from now!

I only got one tracking number, but mine is showing the package to be an hour away (travel time via google maps). It has now gone from being due ten minutes ago though to being "N/A".

As long as it says it's on the truck, you're fine. Mine did that too when it got to be 11AM, because obviously it wasn't going to be delivered at 10:30. The truck rolled up at 11:45, and all was well.

It doesn't say it's on the truck-it said sorting facility at 8:22am, no news since. We shall see...

 carlos13th wrote:
My package went to the wrong address. UPS does not seem to allow any way to change the address unless you have the we missed you card posted through the door. Something I don't have because it was sent to the wrong address. Contacting them via email had no response and via phone I just spent ages on hold. It just failed its 3rd delivery so will be returned to sender I think.

Just hope Mantic manage to fix the address when it they get it back.

 CptJake wrote:

 carlos13th wrote:
My package went to the wrong address. UPS does not seem to allow any way to change the address unless you have the we missed you card posted through the door. Something I don't have because it was sent to the wrong address. Contacting them via email had no response and via phone I just spent ages on hold. It just failed its 3rd delivery so will be returned to sender I think.

Just hope Mantic manage to fix the address when it they get it back.

That sucks. Hope Mantic gets it sorted out quickly for you.

 timetowaste85 wrote:
I got a new update: delivery exception, package at station, arrived after courier dispatch. Translation from someone in the know? It's at my town's hub. Do I have to pick it up, despite leaving a note with tracking and signature?

 lord_blackfang wrote:
I honestly don't think it's entirely necessary for every backer to post daily updates on his shipping status (or lack thereof).

 Bellygrub wrote:
Has anything been mentioned about the AI deck? I was trying to search through the kickstarter comments but that got old quick. Just wondering if Mantic has said when it was supposed to be released.

As people are starting to get their hands on Deadzone, some people are asking what everything in the big brown box is - entirely understandable, as there's so much in there! Being the helpful souls that we are, we're going to put together a few updates that talk you through it all!

 The_0perator wrote:
Looks like my FedEx issues are getting worse.

This is what my tracking number brings up on the FedEx site.

Reason for delay:
A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance.

Recommended action:
Importer must provide a Power of Attorney (POA) or a form letter authorizing FedEx/Broker to clear shipment.

I'm going to be contacting FedEx again tomorrow if things do not continue to move on.

Is any other Canadian backers experiencing this issue?

Right, yesterday we saw what the Deadzone Scenery Pack consists of – now it’s time to have a look at the Marauders!

 Barzam wrote:
Okay, as of 7:30am PST this morning, my package is finally on the move. Supposedly arriving tomorrow morning. It looks like Fedex WILL NOT send out an email when it gets moving, so keep checking your tracking numbers. Unfortunately, they don't seem to udate it very regularly either, since mine only says it was picked up and put in transit in Birmingham GB and that's it. Hopefully they got my address right.

 CptJake wrote:
What happened to the updates promised below?

We saw pictures of the terrain sprues in that update, but that is the last update we've gotten.

 Compel wrote:

 CptJake wrote:
What happened to the updates promised below?

We saw pictures of the terrain sprues in that update, but that is the last update we've gotten.

It's Marauders next. - It's on Mantic's Blog.

These guys aren't like certain French companies, they actually put updates out when they say it!

Galgaroth wrote:
Is Boomer in this or not? I've ordered him and can't find him. Yet.

Galgaroth wrote:
Is there just the one sheet of tokens? Thought there would be more.

Galgaroth wrote:
And does anyone know what the Order Total includes on your order? Mine's under the $300 mark, but I spent more than that to get the compendium.

 timetowaste85 wrote:
So, still haven't received my package. I was told it could be up until 8pm tonight.

 Taarnak wrote:
Got my stuff and holy gak is there a lot of it.

*I seem to not have the plastic tokens and I'm sure I ordered them. Not on the packing list, so I will have to bug Mantic about them to see if I should have had them.

Good stuff so far.

~Eric

 judgedoug wrote:


check your email for the old Deadzone Kickstarter Survey Summary email that you got after you did the pledge survey thing, that lists every item available and what quantity you entered in when you completed it.

 judgedoug wrote:
Oh my God there's so much stuff

Just unboxed my shipment

I feel exactly like the day I first opened Warhammer 4th edition box set! !

I have 16 wall sprues 4 accessory sprues 2 connector sprues in the Deadzone box, is that right?

 solkan wrote:
Eleven sprues in the Deadzone game box, eleven more as Strike Team bonus, for a total of twenty two. So that's right.

 timetowaste85 wrote:
Just opened my box. You know what nobody has commented on? The fething SIZE of the 1st Gen!!! To quote Handsome Jack: "Holy nutballs!" That thing is huge. Let me give you an idea-take your Bloodthirster's wings off. Stand your first gen next to said Bloodthirster. Other than heads, the sizes are the same. Holy. Fething. Gak.


Oh yeah. It arrived!!

 CptJake wrote:

 Azazelx wrote:
The Mantic board with all the barricades that we keep seeing that picture of looks nothing like a real ...anything.

Actually, it looks like an urban themed paintball field to me. That is the only way I can explain the silly positioning of the barricades.

 Alpharius wrote:
For better or for worse, we're going to be getting lots of shipping updates, unboxing pics, reviews, congratulations, complaints and, hopefully, Jessica Alba.

So, moving forward, let's just all be OK with that and celebrate all things worth celebrating during this celebratory season.

Thanks!

 H.B.M.C. wrote:
Got my shipping notice. Apparently UPS is going to arrive on the 16th. Let's hope they do, as that will unusually be a Monday when I am at home.

Triszin wrote:
So I counted up my factions...
missing 3 guys from non enforcers (i think some enforcer stuff was delayed)
But got 10 extra's.
Heres a google Docs spreadsheet of it
https://docs.google.com/spreadsheet/ccc?key=0AnByOS8ZtbtadG81a0lUYm54NUJZd2FETDdoRmFGUXc&usp=sharing

EDIT:
If other people want to use my spreadsheet, I'll make a copy and share that one so people can save, edit it.

tomorrow I'll sit down and make a spreadsheet for my terrain.

I'm not going to ask for my missing pieces, even though i really liked the sorak. =/

 Alpharius wrote:

1) Yes - please upload a 'clean' and editable version for us - that would be nice indeed!

2) You should absolutely ask for your missing figures!

 Vermonter wrote:
While we wait for solo rules, here's a fun variant you can play right now, all by yourself.

1. Dry-fit the head of one of your 2nd Gen Plague models.

2. Get distracted by something (baby, cat, wife, whatever) and bump said figure, knocking its head onto the floor.

3. Spend the next hour looking for the head. No cheating - you may not use a magnifying glass.

I playtested this game variant myself yesterday, and recommend it to no one.

 Vermonter wrote:
While we wait for solo rules, here's a fun variant you can play right now, all by yourself.

1. Dry-fit the head of one of your 2nd Gen Plague models.

2. Get distracted by something (baby, cat, wife, whatever) and bump said figure, knocking its head onto the floor.

3. Spend the next hour looking for the head. No cheating - you may not use a magnifying glass.

I playtested this game variant myself yesterday, and recommend it to no one.

xowainx wrote:
A fun game I played last night was try and make the Marauder Pyro's arm touch the wrist and shoulder joint at the same time. Even after several trips to the hot water tap, it's still going to require some green stuff for the gaps that remain..To be fair though, having done the Rebs and Enforcers it's the only model i've had any real difficulty with.

 jlong05 wrote:

xowainx wrote:
A fun game I played last night was try and make the Marauder Pyro's arm touch the wrist and shoulder joint at the same time. Even after several trips to the hot water tap, it's still going to require some green stuff for the gaps that remain..To be fair though, having done the Rebs and Enforcers it's the only model i've had any real difficulty with.

Am I the only one that feels the Enforcer Engineer is a PITA to build? I mean he even looks odd when completed.

I really wish that they models were more generic with the options for Engineer, Sniper, Heavy Rifle or Assault Blade. Then we could choose alternate poses and stuff. Its going to be annoying that all my snipers and Engineers look the same. I think I can mode the other guys to some degree at least.

 pretre wrote:
Whoever said that the bases don't fit and I dismissed, I apologize. Assembled the ML Enforcer last night. I ended up just cutting both his base and the platforms off since the base didn't fit anyways.

Platforms are silly.

 pretre wrote:
Hmm. That just brought up more questions. The mortar track thingy was only if you got the Marauder booster or is that supposed to come with Strike Team?

Thraxas Of Turai wrote:
For anyone confused with what is in their pledge I have put this thread together for the basic Strike Team pledge:

http://www.dakkadakka.com/dakkaforum/posts/list/0/567758.page#6332739

Project Update #125: The Great Unbagging
Posted by Mantic Games ♥ Like

With shipping making great progress, we've taken a brief break from the warehouse to crack open some bags of models and give you guys an easy-to-follow guide to what everything is! Each picture is labelled with the bag that it corresponds to, as referenced on your packing sheet. This is going to be quite a big update - please read it carefully if you think you've got anything missing!
Enforcers
"Enforcers""Enforcers"


This bag is just referred to as "Enforcers" - it's the bag of regular Warpath Enforcers which we've sent in the interim while we work on the hard plastic ones (as stated in Update #117. Sometimes the fit between the legs and the torso needs a little encouragement, but it's all good - bung both parts in some hot water for a few seconds and press them together, and you should find they fit beautifully! (If you've never done this before, we did a little guide over at our blog.) It's worth noting that one of the left arms is slightly longer than the others (the one on the far right in the photo above) - this is for the Burst Laser (the big gun on the right). Also, note that you get six sets of arms for five troopers - this gives you a bit of variety when putting your team together.
"DZ Enforcers""DZ Enforcers"



This bag is listed as "DZ Enforcers", and contains all the exciting new bits! From left to right in the photo above, you've got the Captain, (with a choice of two heads - visor up and visor down), the Engineer, two Sentry Guns, the Assault Enforcer, the Enforcer with Missile Launcher and the Sniper. The Engineer and Missile Launcher heads are similar, but the Missile Launcher has a longer stem. Note that in the photo above, the Assault Enforcer's arms are in contact - it might look like one long mega-arm, but they are in fact two separate ones!
Plague
"Plague 1""Plague 1"



This bag is listed as "Plague 1", and contains all the big stuff from the Faction Starter! From left to right, you've got the Stage 1A, three Stage 2As (crouching, standing and leaping), and two Hellhounds. The Stage 2As' arms don't have connectors; this means they're technically interchangeable, but it also means it's can be tricky to get them matched up if you want to build them as intended. Hopefully the picture above will guide you!
"Plague 2""Plague 2"



The "Plague 2" bag contains the Faction Booster parts - from left to right, that's the Plague Teraton (Zombieton? Terrorton?), the Plague Swarm, the Mortar Team and the Stage 3A with Grenade Launcher. A couple of points to note: that small piece next to the Teraton's head in the picture is... well, it protects his modesty. It covers his personal area. For want of a better word, it's a codpiece. Also, that spiky plate above the arms in the photo fits into the matching connector on his left shoulder.
"Plague Extra 1""Plague Extra 1"

The "Plague Extra 1" bag contains three Stage 3As - one with a Heavy Machine Gun and two regular troopers. All three heads are on one sprue, along with the left arm for the HMG. I've been told that in some cases you might need to use a bit of hot water or a bit of modelling putty to get the HMG guy to stand straight on the base.
"Plague Extra 2""Plague Extra 2"

Finally, the "Plague Extra 2" bag contains two more Stage 3A troopers. Nice and simple - nothing to add here!
Marauders
"Marauder 1""Marauder 1"

This bag is "Marauder 1", and contains a Goblin Sniper and two Ripper Suits. The Goblin is an easy two-piece miniature, with only the head separate. The Ripper Suits are a bit more complex, but it breaks down easily. Each one consists of a body, a head (there are three to choose from) and a pair of arms. The arms are entirely interchangeable. You can then assemble one suit with ranged weapons (shown in the middle of the image) and the other with combat weapons (shown on the right). Most of it’s pretty modular, but the Rotary Cannon for the ranged suit needs to attach to a left arm. There are two ammo belts for it, depending on which left arm you use, so you’ll have a spare left over – don’t worry, this is entirely normal! If you can’t get the fit quite right, dunk the belt in hot water and it should work fine. Also, the Hammerjack (the three components in the bottom-right of the image) has the option of being assembled retracted or extended, so you’ll have another piece spare. Finally, there are some bits of detail which can be added to either suit (top right).
"Marauder 2""Marauder 2"

The chunky "Marauder 2" bag contains most of the contents of the Faction Booster. From left to right, that's the Commando Sergeant, the Hulk and the Guntrack with two weapon options. The first two are pretty straight forward (don't miss the Sergeant's holstered pistol!), and the Guntrack doesn't take too much work. In the bag, you'll probably find that your Guntrack chassis has already been pushed together to make it fit - I'd recommend pulling it apart as it will be easier to clean up any mould lines. Once that part's together, the gun cradle (towards the top of the image, above the goblins) should fit into the space at the back. You shouldn't need to glue the gun in place, so you can paint up both options and keep them interchangeable. Finally, the driver fits onto the front-left track housing of the building; have a look at the photo in your faction deck if you're stuck!
"Marauder 3""Marauder 3"

"Marauder 3" contains two identical Commandos, a Captain and two Mawbeasts. The miniatures in this bag should go together without much fuss at all – just don’t forget to add the Hrunka knives (top left) to the Commandos! The only thing worth mentioning is the Commando Captain; he goes on a 25mm base but doesn't have an integral round base, so you’ll need to flip the plastic base upside-down. Also, you may need to use some hot water to get the him to stand flat on his base – check the link under the Enforcer heading above if you don't know how to do this.
"Marauder Extra 1""Marauder Extra 1"

The "Marauder Extra 1" bag contains a lone running Commando, which is really easy to put together – just make sure you trim the small piece of plastic attaching his left foot to the base, otherwise you’ll have to deal with it when you come to paint your models.
"Marauder Extra 2""Marauder Extra 2"

The "Marauder Extra 2" bag contains another Goblin Sniper and a Commando. The sprue of parts in this bag should be pretty self-explanatory – most of the bits are for the Commando. We recommend sticking the Hrunka Knife in place first, otherwise you’ll have to squeeze past the guns. Finally, note that the Goblin’s head is on the sprue with the Commando bits.
"Marauder Pyro""Marauder Pyro"

The "Marauder Pyro" bag just contains a single miniature, in several parts. We recommend dry-fitting the arms and fuel tube (i.e. without glue, using a bit of blu-tac or something similar) before you stick them in place, as you might need to use some hot water to get the fit perfect.
Rebs
"Rebs 1""Rebs 1"

The "Rebs 1" bag contains most of the Faction Starter - from left to right, that's the Teraton Brawler, two Grogan (one with a Desolator, one with an Onslaught Cannon), two Drones and the Rebel Commander. As with the Ripper Suits above, you might need to use a bit of hot water if the ammo belts on the Grogan don't fit easily.
"Rebs 2""Rebs 2"

"Rebs 2" contains the Faction Booster contents - that's the Kraaw, two Zee Scavengers, the TK-Zero Weapons Team (Sphyr loader and human firer) and Judwan medic. Note that the Sphyr's head is in two parts - it's easy to look at the hammerhead piece and wonder what it is if you don't know what you're looking at!
"Rebs Extra 1""Rebs Extra 1"

The "Rebs Extra 1" bag contains two human Rebs plus the crouching Yndij trooper - these appear in the Faction Starter.
"Rebs Extra 2""Rebs Extra 2"

Finally, "Rebs Extra 2" contains the running Yndij and the Sorak trooper. During the tooling process, we had to rethink how the Rebs were laid out in order to get them produced, and as such the faction starter now contains four humans and one Sorak instead of three humans and two Sorak.
And the rest...
"Mercenaries""Mercenaries"

This rogue's gallery of a bag is generally only found intact inside your Deadzone box as part of your Strike Team pledge - otherwise, you'll have them packed individually. From the left, you've got Oberon, Nastanza, Freya, Simmonds, Blaine, Wrath, the Survivor and Recon. The sprue in the top-right corner is for Wrath, and holds his sword, his pistol arm and the two straps that hang down over his shoulders. The sword goes across his back - don't miss it out! Other than that, be careful with Oberon's toes and Recon's knife, as they're delicate parts!
"Random MVP""Random MVP"

As well as all the rest, you'll have a single DreadBall MVP (like a Mercenary, only a bit less shooty and a bit more sporty!). It could be any one of the miniatures shown above! The model itself doesn't matter too much, it's just so you can play the bonus scenario we mentioned back in Update #34.

Phew! There we go - a breakdown of more or less all the miniatures we've sent out! Your packing sheet will tell you how many of each bag you're supposed to get. If you think you're missing something, check it against the pictures above then complete an Order Query Form to let us know. With the Christmas rush coming up, and the rest of Deadzone still shipping, our warehouse team's crazily busy at the moment, so we expect missing pieces will start shipping out in January.

Thanks for reading!

 Alpharius wrote:
Well, surprise, surprise!

I checked my tracking number daily - no movement ever recorded.

No updates in my email inbox.

 GrimDork wrote:
How can you have too many canisters, barrels, crates, ladders, lamp posts, and struts!? I ordered 16 total (whatever comes with 2x strike plus enough to be 16), which I guess is now 32 sprues of them, I still think I want more before its over Gotta have a big massive stack of crates and barrels to fight over in the warehouse district

If my swag ever arrives =/

During the tooling process, we had to rethink how the Rebs were laid out in order to get them produced, and as such the faction starter now contains four humans and one Sorak instead of three humans and two Sorak.

baritowned wrote:
So I've been curious, my tracking number says that it is scheduled to be delivered tomorrow, but the package hasn't moved in eight hours, staying in Nottingham the entire time. Anyone else had this happen?

 Buzzsaw wrote:
Did I miss an earlier announcement about losing a Sorak? Because this;

During the tooling process, we had to rethink how the Rebs were laid out in order to get them produced, and as such the faction starter now contains four humans and one Sorak instead of three humans and two Sorak.

Seems like they have been aware of this information for quite some time, but until now I don't recall hearing anything about it. Did I just miss it?

 Baragash wrote:

 Buzzsaw wrote:
Did I miss an earlier announcement about losing a Sorak? Because this;

During the tooling process, we had to rethink how the Rebs were laid out in order to get them produced, and as such the faction starter now contains four humans and one Sorak instead of three humans and two Sorak.

Seems like they have been aware of this information for quite some time, but until now I don't recall hearing anything about it. Did I just miss it?

According to the search I just ran on my e-mail there is no mention of a Sorak between Update #84 (June 2nd) and Update #125 (11 Dec).

Triszin wrote:
Here ya go, I would say save a copy for yourself then edit it.

Deadzone checker
https://docs.google.com/spreadsheet/ccc?key=0AnByOS8ZtbtadHYwbVloVWRVaEVTU2piUE5jVEhsVUE&usp=sharing


Deadzone Terrain Checker!!
https://docs.google.com/spreadsheet/ccc?key=0AnByOS8ZtbtadEJ0SWpGSnNDVTdsajRFYlJ2RHgxRlE&usp=sharing

PLEASE:
Save first then edit your copy, I have the master so if this gets wonky shoot me a message

edit:

And i just realized I have no tokens, no cardboard or plastic.

Thraxas Of Turai wrote:
Also on the Enforcer baggie you get the option for 2 assault Enforcers as well as the burst laser/heavy rifles.

 Antenociti wrote:
A quick note for those getting their Mantic Deadzone (Antenociti's Workshop) scenery packs:

The 'military-bundle' pack had a wrong list of contents on some of the KS information, listing 4 "weapons lockers" instead of 4 "weapons stations".

This pack therefore includes 3 Weapons Lockers and 4 Weapons Stations (not 4 Weapons Lockers and 2 Weapons Stations).

Ashitaka wrote:
quote the-0perator:
"Sooooo I found out why my (possibly other Canadian's) FedEx order has been held up in customs for three days. Mantic tried to claim the value of the giant, heavy brown box that says mantic games on the side cost $20.00 CAD. Apparently our customs department took one look at the shipment and put a hold on it.

I'm currently working with FedEx to try and get the package released. But really.... $20.00 for a massive box."


I'm pretty sure it's everyone's.

I had a message from FedEx saying the package got declined by customs and they're looking for a receipt or proof of purchase.
I hope that Mantic doesn't get in trouble for this.

 Baragash wrote:
According to a post by James on Facebook, it's not the $20 that is the issue but that some of the packages were not marked as "gifts".

 squall018 wrote:

 Baragash wrote:
According to a post by James on Facebook, it's not the $20 that is the issue but that some of the packages were not marked as "gifts".

Thats a pretty big mistake then, especially when that was their "plan" to get it through customs. I really like mantic, and I want to love them, but sometimes I feel like they have more problems than any professional company ever should have. We all cut them slack with all the mispacks and everything else, saying its a large order and whatever, but if I had these kind of blunders at my job, I would be fired. No two ways about it. We do "big" orders all the time, and are expected to get it right the first time every time, and for the most part we do.

Obviously, I'm still buying from them, but sometimes its just painful to watch.

baritowned wrote:
So I checked my tracking this morning and the package still hasn't left Nottingham. In addition to that, it says my. Estimated delivery is "N/A"...

baritowned wrote:
So I checked my tracking this morning and the package still hasn't left Nottingham. In addition to that, it says my. Estimated delivery is "N/A"...

Triple9 wrote:
Regarding the Customs issues, one thing I've learned from KS comments is shipping to Canada is a crap shoot. Those folks (customs) are serious up there and it seems that even if you think you're doing it right, you're not. It seems extremely difficult to ship to Canada without either having a Customs issue or forcing the customer to dig deep into their wallet. I can't fault Mantic on this one, because one of the following scripts would have played out regardless of how they shipped given how much they shipped:

1. Box marked as Gift for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
2. Box marked as Commerce for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
3. Box marked as Gift for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"
4. Box marked as Commerce for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"

 AlexHolker wrote:

Triple9 wrote:
Regarding the Customs issues, one thing I've learned from KS comments is shipping to Canada is a crap shoot. Those folks (customs) are serious up there and it seems that even if you think you're doing it right, you're not. It seems extremely difficult to ship to Canada without either having a Customs issue or forcing the customer to dig deep into their wallet. I can't fault Mantic on this one, because one of the following scripts would have played out regardless of how they shipped given how much they shipped:

1. Box marked as Gift for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
2. Box marked as Commerce for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
3. Box marked as Gift for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"
4. Box marked as Commerce for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"

I should point out that of these, only #4 does not involve Mantic committing fraud.

 judgedoug wrote:

 AlexHolker wrote:

Triple9 wrote:
Regarding the Customs issues, one thing I've learned from KS comments is shipping to Canada is a crap shoot. Those folks (customs) are serious up there and it seems that even if you think you're doing it right, you're not. It seems extremely difficult to ship to Canada without either having a Customs issue or forcing the customer to dig deep into their wallet. I can't fault Mantic on this one, because one of the following scripts would have played out regardless of how they shipped given how much they shipped:

1. Box marked as Gift for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
2. Box marked as Commerce for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
3. Box marked as Gift for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"
4. Box marked as Commerce for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"

I should point out that of these, only #4 does not involve Mantic committing fraud.

Not necessarily; KS rewards are rather different in that they're rewards for an investment; they technically only have to put the raw material cost for production (which could easily be $20 for just some paper and plastic, as most of the cost is the steel mold tooling and such)... and come to think of it, a KS pledge reward is technically a gift, right?

 AlexHolker wrote:

Triple9 wrote:
Regarding the Customs issues, one thing I've learned from KS comments is shipping to Canada is a crap shoot. Those folks (customs) are serious up there and it seems that even if you think you're doing it right, you're not. It seems extremely difficult to ship to Canada without either having a Customs issue or forcing the customer to dig deep into their wallet. I can't fault Mantic on this one, because one of the following scripts would have played out regardless of how they shipped given how much they shipped:

1. Box marked as Gift for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
2. Box marked as Commerce for $20 - Customs Agent says this is worth more than $20, we're [sending it back/give us more money]
3. Box marked as Gift for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"
4. Box marked as Commerce for $150 - Customer XYZ says 'WTF Mantic, I had to pay ABC dollars to Courier/Customs/somebody and would never have pledged if I knew you were going to use a courier or mark as $150"

I should point out that of these, only #4 does not involve Mantic committing fraud.

 lord_blackfang wrote:

Yeah, I think maybe people in exotic locations

 judgedoug wrote:

 AlexHolker wrote:
I should point out that of these, only #4 does not involve Mantic committing fraud.

Not necessarily; KS rewards are rather different in that they're rewards for an investment; they technically only have to put the raw material cost for production (which could easily be $20 for just some paper and plastic, as most of the cost is the steel mold tooling and such)... and come to think of it, a KS pledge reward is technically a gift, right?

Triple9 wrote:
To me the question becomes how do you break down the declared value between shipping waves. Do you say $75/$75 (or $70/$70 for an EB) or some other number.

 solkan wrote:


The subtotal on the shipping invoice does a pretty good job of breaking down the price of the package. Just sayin'.

Taxes, taxes, taxes. Nobody wants to pay them, the government wants to collect them, and everyone gets to complain one way or the other.

 AlexHolker wrote:

 judgedoug wrote:

 AlexHolker wrote:
I should point out that of these, only #4 does not involve Mantic committing fraud.

Not necessarily; KS rewards are rather different in that they're rewards for an investment; they technically only have to put the raw material cost for production (which could easily be $20 for just some paper and plastic, as most of the cost is the steel mold tooling and such)... and come to think of it, a KS pledge reward is technically a gift, right?

No, it is not a gift. You are giving them money, and in exchange they are giving you a product. Would you have given Mantic $150 without asking for anything in return? Would Mantic have sent you these miniatures if you had not paid for them? No.

Triple9 wrote:

 solkan wrote:


The subtotal on the shipping invoice does a pretty good job of breaking down the price of the package. Just sayin'.

Taxes, taxes, taxes. Nobody wants to pay them, the government wants to collect them, and everyone gets to complain one way or the other.

Did you get a shipping invoice with yours? All I got was the inventory list with the pledge total inside the box. No shipping invoice.

 judgedoug wrote:
Personally, I wouldn't have, but KS is expressly not a shopping cart online store... and many Kickstarters have pledge levels where the pledger does get nothing in return, or indeed a "gift" like a "I supported Veronica Mars Kickstarter" for a pledge level, or something.

But it seems to me that Mantic could put "12 pence" (or whatever) as the declared value on a giant box of sprues if that's how much the HIPS plastic beads raw material cost was, for instance, since it's not a retail sale (you're investing into the production)

edit: lemme append that I literally have zero idea about anybody's customs laws and they could all say "retail value regardless" but that would suck for someone order raw material widgets from out of country to then combine them with local manufacturing.

Ashitaka wrote:
I just spoke to fedex.


Customs opened up the box and found that the $20 value didn't; match the paperwork that they found inside the box.
They are asking for proof of purchase and if it doesn't match the value that they have they won't release the package.

Oh my.

I'll have to get something from Mantic, because the only thing that I have is the Amazon payment for the full amount with no breakdown.

Ashitaka wrote:
I just spoke to fedex.


Customs opened up the box and found that the $20 value didn't; match the paperwork that they found inside the box.
They are asking for proof of purchase and if it doesn't match the value that they have they won't release the package.

Oh my.

I'll have to get something from Mantic, because the only thing that I have is the Amazon payment for the full amount with no breakdown.

 AlexHolker wrote:

 judgedoug wrote:
Personally, I wouldn't have, but KS is expressly not a shopping cart online store... and many Kickstarters have pledge levels where the pledger does get nothing in return, or indeed a "gift" like a "I supported Veronica Mars Kickstarter" for a pledge level, or something.

But it seems to me that Mantic could put "12 pence" (or whatever) as the declared value on a giant box of sprues if that's how much the HIPS plastic beads raw material cost was, for instance, since it's not a retail sale (you're investing into the production)

edit: lemme append that I literally have zero idea about anybody's customs laws and they could all say "retail value regardless" but that would suck for someone order raw material widgets from out of country to then combine them with local manufacturing.

Is this genuine confusion, or are you just playing dumb because you don't like the answers you're hearing?

baritowned wrote:
So quick question... How soon after getting the first shipping notification with the dud tracking number did you all get the notification with the correct number?

baritowned wrote:
So quick question... How soon after getting the first shipping notification with the dud tracking number did you all get the notification with the correct number?

 solkan wrote:

baritowned wrote:
So quick question... How soon after getting the first shipping notification with the dud tracking number did you all get the notification with the correct number?

About one weekend. (That's what it was for me. About two days.)

You get the first one when the put the box together and it gets registered in the system. You get the second one when FedEx actually picks it up.

baritowned wrote:

 solkan wrote:

baritowned wrote:
So quick question... How soon after getting the first shipping notification with the dud tracking number did you all get the notification with the correct number?

About one weekend. (That's what it was for me. About two days.)

You get the first one when the put the box together and it gets registered in the system. You get the second one when FedEx actually picks it up.

Oh, okay... So since my first notice was Wednesday, then (in theory) I should get the second notice tomorrow? And do we get Saturday delivery with this?

 Alpharius wrote:
I had some extra Plague and Marauder Miniatures - but the missing terrain sprues are a bit of a stinger.

And I just saw that they don't expect to start shipping out missing parts/replacements until January...

That's understandable, but a bit of a bummer too, especially as I'm missing the Rebs Faction Deck.

 judgedoug wrote:
What I am wondering is what the actual declared goods for any item would be coming into a country that has customs fees. Kickstarter isn't an online store, it's an investment vehicle; your pledge rewards are often tangible goods, certainly. But if your pledge expressly went to paying tooling costs, then wouldn't the value of the goods only be the raw materials cost, since the pledge rewards are not specifically a retail good purchased via a retail store?

 AlexHolker wrote:
It's like watching an imbecile who thinks he can turn invisible by putting on a blindfold.

 carlos13th wrote:
Where did you pick up the cheap version of GOW? and are there any more?

Bioptic wrote:
Not sure if this belongs here (Mars Attacks is still Mantic and Sci-Fi, right?):

For anyone wondering about the quality of the plastic in Mars Attacks, I just picked up a discounted copy of the Gears of War boardgame, which apparently uses the same plastic and manufacturer.

This stuff is excellent! Really, really crisp - I'd say easily sharper than restic, and surprisingly rigid. It is a bit more flexible than restic, but still entirely suitable for painting. My only concern would be bases warping - a couple of the larger models do not sit entirely flat. Biggest problem is a little bit of flash on some models (e.g. between fingers), which is as big a pain to clean up as it is on restic. Mould lines were extremely minimal though.

 The_0perator wrote:
If I go through all this tomorrow only to find out I'm missing something from the Reb faction. I will be forced to find consolation in a truly frightful amount of craft beer...

Alpharius that sucks worse then whats going on with me.

 Alpharius wrote:

 The_0perator wrote:
If I go through all this tomorrow only to find out I'm missing something from the Reb faction. I will be forced to find consolation in a truly frightful amount of craft beer...

Alpharius that sucks worse then whats going on with me.

I'm fairly confident that Mantic will sort it all out rather quickly, especially as they'll be wrapping up shipping of most people's first wave Deadzone stuff soon?

Of course, with all of the missing items reported here, well, they might be rather busy fixing everything too.

I've received the automated response that they got my completed "Missing Items" form though, so there is that!

baritowned wrote:
So my box was finally picked up from Mantic, do we get Saturday delivery?

 H.B.M.C. wrote:
So how's the flash/mould lines?

 judgedoug wrote:

baritowned wrote:
So my box was finally picked up from Mantic, do we get Saturday delivery?

http://www.fedex.com/ai/services/intlpriority.html

FedEx International Priority® is our most popular shipping service, with time-definite delivery to the U.S. and around the world
Delivery Times
Delivery typically in 1 to 3 business days, next business day to the U.S., Canada, Mexico and the Caribbean from most countries. Reach major cities in Europe by 10:30 am typically in two business days.
Service Days
Monday to Friday. Saturday service available in some countries.

baritowned wrote:

 judgedoug wrote:

baritowned wrote:
So my box was finally picked up from Mantic, do we get Saturday delivery?

http://www.fedex.com/ai/services/intlpriority.html

FedEx International Priority® is our most popular shipping service, with time-definite delivery to the U.S. and around the world
Delivery Times
Delivery typically in 1 to 3 business days, next business day to the U.S., Canada, Mexico and the Caribbean from most countries. Reach major cities in Europe by 10:30 am typically in two business days.
Service Days
Monday to Friday. Saturday service available in some countries.

That... Didn't completely answer my question. Has anyone gotten their stuff on a Saturday?

baritowned wrote:
It says Monday, but I remember reading sometime last week that Saturday delivery was a possibility

baritowned wrote:
It says Monday, but I remember reading sometime last week that Saturday delivery was a possibility

 judgedoug wrote:

baritowned wrote:
It says Monday, but I remember reading sometime last week that Saturday delivery was a possibility

The trucks do Saturday home delivery, but it would all depend on if the package made it through customs and the Fedex distro center on a Saturday.

 Kirasu wrote:
I feel that Im missing quite a bit but I'll have to do an inventory.. I forget, was there certain items that weren't going to ship? because I pledged over 300$ and the shipping inventory just says 216$

What a week! As of this morning, we’ve shipped 99% of Deadzone Kickstarter orders. This is a massive achievement, and it means that the vast majority of backers will be receiving their package very soon – if they haven’t got it already! Incredible work, and we’d like to thank the army of Pathfinders and volunteers who stepped up to help us make it happen!

baritowned wrote:
So I called fedex and tried to get it switched to Saturday delivery, they said the sender has to do that.

Tried to email James, and my email got kicked back to me because he's "out of the office". Neat.

 carlos13th wrote:

baritowned wrote:
So I called fedex and tried to get it switched to Saturday delivery, they said the sender has to do that.

Tried to email James, and my email got kicked back to me because he's "out of the office". Neat.

I have been trying to email for the past week to get my package sorted. Its sitting in a UPS warehouse with no way for me to currently get it at. It was sent to the wrong address.

I think James mentioned something at the start of the week (possibly on the mantic facebook) about being uncontactable for a few days, I imagine so they can get the last of the orders out as quickly as possible.

baritowned wrote:
I just tried Kickstarter, as well as another mantic employee's email address who had contacted me to verify my shipping address

Lukez wrote:

 carlos13th wrote:

baritowned wrote:
So I called fedex and tried to get it switched to Saturday delivery, they said the sender has to do that.

Tried to email James, and my email got kicked back to me because he's "out of the office". Neat.

I have been trying to email for the past week to get my package sorted. Its sitting in a UPS warehouse with no way for me to currently get it at. It was sent to the wrong address.

I think James mentioned something at the start of the week (possibly on the mantic facebook) about being uncontactable for a few days, I imagine so they can get the last of the orders out as quickly as possible.

You guys should try contacting them through the kickstarter messaging system. I got a pretty fats response on there and I belive they said any problems during shipping should be asked that way.

sparkywtf wrote:

baritowned wrote:
I just tried Kickstarter, as well as another mantic employee's email address who had contacted me to verify my shipping address

Not to be a Debby Downer, but chances are they won't upgrade to Saturday, as it is more expensive then what they already paid for. Saturday shipping is available, but at a premium.

 cincydooley wrote:
So if were missing things do we contact them the KS or through other avenues?

sparkywtf wrote:
Went through my box, only 2 bags potentially missing. Everything else is there, other than dice (which I bought faction dice anyways).

Were "Plague 2 Bag" and "Marauder 2 Bag" standard, or were those purchased add ons? I am missing both if I follow the pictures from the KS update. They are both listed as being booster bags.

Thraxas Of Turai wrote:
I purchased a couple of scenery upgrade packs yesterday and on the rear of the box they bear the legend "And I miss you, like the deserts miss terrain".

I adore that aspect of Mantic.