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Well I for one am at least going to give a model or two a try and see how I find it...had to wade through 6 pages to see it but I think only Ph3AR (sorry if I misspelled your handle) pointed out that if he/she bought something and it was miscast then he/she would complain and get a replacement... to me this seems the easiest way round the potential casting issue.

I for one will probably be asking for my selected blister to be opened in store, and if damaged/miscast I will pick another, and another until I'm satisfied. Quite frankly if the casts are bad enough that I have to open more than one then I think the GW staff member should be suitably ashamed anyway.

On topic - I do like the detail on that librarian...looking forward to a painted pic to see side-by-side results!

...I don't think we have much say in the machine that is GW anyway...I mean the debacle with the paint pot lids should have illustrated by now that they haven't come up with a decent way to do that yet never mind price/manufacture minis en masse correctly hehe.

You all know you're going to continue to buy GW procuts either direct or second hand so like it or lump it, they'll keep making money Hehe may aswell just suck it up and enjoy the hobby as much as poss!

While Yakface's dream speech would have solved the issues of the introduction of Finecast, it would take a lot more to deal with the trade restriction issue, or the proposed YoY price rise that GW has already planned in.

YoY price rise, regardless of what world economies are doing....yikes....

Anyway, the dream speech was nice, well written and if anyone from GW marketing is readin this, it would be wise to consder something like that in the future.

Good luck and goodbye

I guess I'll go an look for myself. If I see a decent Helbrecht I'll get it, if I don't... well I'll just have to wait and see.

Well, looking at the first examples of Finecast I can see the problems and I know they are not too bad...but being the neurotic mess I am, I wouldn't be able to deal with what I have seen. It all seems like little things, but those little thing would make me dissect every single mini beyond that first one.

IMHO: We, as people, like to see success fail. More so, we like to see the arrogant fail. When GW went out and said they were going to become better and have the best resin models out there, something in side of us all said "We'll be the judge of that". GW took a big jump with moving to resin, amongst other recent things, and when you make such a big jump you want to land on all fours. But they didn't and we waited here just so we could point out how they didn't. It isn't wrong that we have and still are pointing how they didn't, I just think it is human nature to do so. Schadenfreude.

Kinda disappointed seeing those big air bubbles but I guess there's going to be growing pains. I just hope it's just some early issues that they'll iron out sooner rather than later and enforce some real quality control.

I'm thinking about picking up a finecast hive tyrant but now I'm a little hesitant.. I spent way to much on goblins this month and I'm tapped out anyway.

Somthing else to bear in mind, even though people "complain" about FW, have they actually doen anything to improve their quality? I don't think so, but maybe others think otherwise.

My point is this, even though there may well be obvious issues with Finecast, I wonder if GW would actually do anything to improve the product.

Isn't it going to be the same response people expect to recieve regarding complaints about their policies? Won't it be a case of, as long as theFinecast minis sell, we don't have to bother improving our processes.....I wonder.

I'm not suggesting that Finecast will be a complete fail, but given GWs past record of customer communication, I can imagine a lot of GW corporate heads buried in piles of sand.....and again, the only way to actually bring about change will be with closed wallets and fully populated shelves.

Wow. I just saw GW's newest pic of Finecast and I have to say I am impressed with the detail. I don't see any miscasts either.

It was mentioned earlier that any miscast will probably be subject to a similar return/replace policy as FW. Now, this is all well and good for FW which doesn't have the same volume of sales as GW but what happens should large quantities of Finecast need to be replaced? Will GW impose further price rises as a sort of 'tax' to try and claw back some of the cost of replacing damaged stock? I hope not...

Varrick wrote: Nice bit about the hair dryer. I probably would have cut it in half at the bend, inserted a needle or pin, and hoped that fixed it.

Might wait to get a commissar until they work out the kinks.

Edit: if i get a free one for miss cast model i will purposely BUY the miscast one and deal with it.

Deal with it.

This actually worried me. If a few minutes under a hair dryer can make a piece "spaghetti" like, then what will happen if you leave your carry case full of minis in your car on a hot summer's day?

Sounds like we better be sure not to make that mistake, huh? Glad I'm aware ahead of time, because I've been known to leave my minis in my car for weeks at a time.

filbert wrote:It was mentioned earlier that any miscast will probably be subject to a similar return/replace policy as FW. Now, this is all well and good for FW which doesn't have the same volume of sales as GW but what happens should large quantities of Finecast need to be replaced? Will GW impose further price rises as a sort of 'tax' to try and claw back some of the cost of replacing damaged stock? I hope not...

GW's replacement policy has often been very generous... Call up for a bad sprue, they send out a replacement kit. Not a huge change here, I'd guess.

Balance wrote:

filbert wrote:It was mentioned earlier that any miscast will probably be subject to a similar return/replace policy as FW. Now, this is all well and good for FW which doesn't have the same volume of sales as GW but what happens should large quantities of Finecast need to be replaced? Will GW impose further price rises as a sort of 'tax' to try and claw back some of the cost of replacing damaged stock? I hope not...

GW's replacement policy has often been very generous... Call up for a bad sprue, they send out a replacement kit. Not a huge change here, I'd guess.

Which is fine for the odd sprue here or there - I'm questioning what would happen should they need to replace entire blisters in larger quantities...

Saldiven wrote:
. . . what will happen if you leave your carry case full of minis in your car on a hot summer's day?

That tends to be a bad idea in general. I've seen plastic models get warped from being left in cars during hot summer days, not to mention paint chips off/rubs off metal more easily if it's been left in the heat for too long.

filbert wrote:

Balance wrote:

filbert wrote:It was mentioned earlier that any miscast will probably be subject to a similar return/replace policy as FW. Now, this is all well and good for FW which doesn't have the same volume of sales as GW but what happens should large quantities of Finecast need to be replaced? Will GW impose further price rises as a sort of 'tax' to try and claw back some of the cost of replacing damaged stock? I hope not...

GW's replacement policy has often been very generous... Call up for a bad sprue, they send out a replacement kit. Not a huge change here, I'd guess.

Which is fine for the odd sprue here or there - I'm questioning what would happen should they need to replace entire blisters in larger quantities...

Probably the same thing. Just replace them. In the past there have been problems with large amounts of a run, or with high priced models. They've never hesitated to replace the models and fix the problems.

Saldiven wrote:

Varrick wrote: Nice bit about the hair dryer. I probably would have cut it in half at the bend, inserted a needle or pin, and hoped that fixed it.

Might wait to get a commissar until they work out the kinks.

Edit: if i get a free one for miss cast model i will purposely BUY the miscast one and deal with it.

Deal with it.

This actually worried me. If a few minutes under a hair dryer can make a piece "spaghetti" like, then what will happen if you leave your carry case full of minis in your car on a hot summer's day?

Sounds like we better be sure not to make that mistake, huh? Glad I'm aware ahead of time, because I've been known to leave my minis in my car for weeks at a time.

It's all part of GW's customer service to reduce the number of thefts of armies from cars.

Wow, this is funny seeing all this flak about Finecast. If it has a miscast, do one of two things A: take it back get a new one. B: Do A and get your money back, then never buy GW again. Don't get butthurt and go nerdrage on a forum. But yet these people flame GW for some small flaws in a resin minature. Look at Forgeworld, they have flaws also but they are still top notch. If you were to buy a TV and say the power button was missing, would you go post on a TV forum about that brand being total crap? No, you would just take it back. It's simple, don't get into a modeling hobby if you can fix your toy army men. Out of all my ork squiggoths from Forgeworld pieces of chains were jacked up, but hey they sell this stuff call epoxy putty, it works quite well. I'm surprised there isn't a thread raging about how GW miniatures aren't painted when you open the box.


Automatically Appended Next Post:
Oh yeah, why the @#$% would you store miniatures in a hot car then whine about finecast melting? Are you on meds????

blasto0341 wrote:Wow, this is funny seeing all this flak about Finecast. If it has a miscast, do one of two things A: take it back get a new one. B: Do A and get your money back, then never buy GW again. Don't get butthurt and go nerdrage on a forum. But yet these people flame GW for some small flaws in a resin minature. Look at Forgeworld, they have flaws also but they are still top notch. If you were to buy a TV and say the power button was missing, would you go post on a TV forum about that brand being total crap? No, you would just take it back. It's simple, don't get into a modeling hobby if you can fix your toy army men. Out of all my ork squiggoths from Forgeworld pieces of chains were jacked up, but hey they sell this stuff call epoxy putty, it works quite well. I'm surprised there isn't a thread raging about how GW miniatures aren't painted when you open the box.


Automatically Appended Next Post:
Oh yeah, why the @#$% would you store miniatures in a hot car then whine about finecast melting? Are you on meds????

I understand where you are coming from. Yes, it's easy to get a replacement, but that's not the point. You shouldn't have to FIX something that's brand new. It should not be sold with defects in the first place. All it would take is one guy looking over the sprues as they come from production.

I'm sorry guys they are charging a small fortune for these 'quality' figures, they should be flawless. Even if they are one offs at the moment what the hell happened to quality control? Why waste packaging on a failed cast? Also remember FW are not very good either and they have been working with resin for years. A set of Crimson fist land raider doors that I got just after Christmas were very very substandard. The tops of the doors had big air bubbles which took a lot of green stuff to fill and smaller icons had not even formed right either. The most telling thing with this 'finecast' was the warped sprue, without looking at the model my alarm bells were ringing. When you get down to it resin casting is not that difficult. I worked for a giftware company making resin minis, using a very very basic vaccuum chamber. 99% of castings were fault free and you know what I did with the duff ones? In the bucket. This is where this one belongs.

blasto0341 wrote:
Oh yeah, why the @#$% would you store miniatures in a hot car then whine about finecast melting? Are you on meds????

Some people work full time and only have time to game after work. Logically storing your army in the car is a sensible plan than walking in full geek mode around the office.

Some of these working people live in places where it gets quite hot.

Heat. Plus Car.

I can understand the concern about the finecast stuff melting so easily - sometimes it just gets hot in general - if my minis start to droop because of a warm spell in the summer it's not a good sign.

The reason why people are "getting butthurt and nerdraging" is;

1. GW said that Finecast is the biggest advance in model soldiers since this...



Some people said it isn't.

2. A lot of people said it was going awesome so stop being butthurt and nerdraging if you don't think so.

3. LOOK!

And that is the reason why.

How many times have you gone back to a store to return something? Why is it such a shock that a "new" item hits the shelf and some are not perfect. FFS give them some room to fix the initial errors. Ya'll act like you've never returned anything, or encountered a flaw in a product.

blasto0341 wrote:How many times have you gone back to a store to return something? Why is it such a shock that a "new" item hits the shelf and some are not perfect. FFS give them some room to fix the initial errors. Ya'll act like you've never returned anything, or encountered a flaw in a product.

I haven't ever had to return anything to a store, unless you count clothing which I either didn't like or didn't fit. I have never bought a product that didn't work or was broken but then again that's pretty much par for the course. To quote your analogy, if people had to start returning TVs because they were missing power buttons, then that company would swiftly gain a reputation for inferior quality.

Slipstream wrote:I'm sorry guys they are charging a small fortune for these 'quality' figures, they should be flawless. Even if they are one offs at the moment what the hell happened to quality control? Why waste packaging on a failed cast? Also remember FW are not very good either and they have been working with resin for years. A set of Crimson fist land raider doors that I got just after Christmas were very very substandard. The tops of the doors had big air bubbles which took a lot of green stuff to fill and smaller icons had not even formed right either. The most telling thing with this 'finecast' was the warped sprue, without looking at the model my alarm bells were ringing. When you get down to it resin casting is not that difficult. I worked for a giftware company making resin minis, using a very very basic vaccuum chamber. 99% of castings were fault free and you know what I did with the duff ones? In the bucket. This is where this one belongs.

Obiviously GW has missed out on hiring you as their main over seeing chief of production.

blasto0341 wrote:How many times have you gone back to a store to return something? Why is it such a shock that a "new" item hits the shelf and some are not perfect. FFS give them some room to fix the initial errors. Ya'll act like you've never returned anything, or encountered a flaw in a product.

A product being pushed as heavily as Finecast should have a bit more quality control really. If this is their finest quality material with super-detailed results then you'd think they'd put a bit more effort into some of it.

So far the miscasts seen or heard about have been quite severe - not repairable minor defects but whole parts deformed. Not the best way to start a line off.

@blast0

There is no need to get personal or sarcastic to help establish your point to another user. In fact, it will likely have quite the opposite affect on him.

Simple fix, don't buy GW then lol. Pick up some sculpting tools and get to work! Well, all I have to say is, if some small bubbles and "having to return" an item is ruining your hobby well it's time to find a new one. Hahaha, people whine about GW and STILL buy from them. WTF?!? why oh why I ask!!!!?!?!?!

According to a post on GW's facebook page by GW they will be putting up a list of all the models being "finecast" at midnight (GMT) tonight.

At least blasto0341 you'd get:
1) A decent casting!
2) A decent price!
I'm not boasting, honest. I worked with resin for 14years and have casted probably over 100,000 miniatures with the most basic of setup. It really isn't that hard to do. It is smelly and dusty and I've probably knocked a few years of my lifespan(styrene is lethal!). I also know that the more you cast the cheaper it becomes, not more expensive.

DarkStarSabre wrote:

blasto0341 wrote:
Oh yeah, why the @#$% would you store miniatures in a hot car then whine about finecast melting? Are you on meds????

Some people work full time and only have time to game after work. Logically storing your army in the car is a sensible plan than walking in full geek mode around the office.

Some of these working people live in places where it gets quite hot.

Heat. Plus Car.

I can understand the concern about the finecast stuff melting so easily - sometimes it just gets hot in general - if my minis start to droop because of a warm spell in the summer it's not a good sign.

I live in Washington and still I would never store my army in my car. I would just take it into my office. Why wouldn't anybody else? Embarrassed? Does your army box or bag say "NERD HOBBY SUPPLIES" on it or something?

blasto0341 wrote:Simple fix, don't buy GW then lol. Pick up some sculpting tools and get to work! Well, all I have to say is, if some small bubbles and "having to return" an item is ruining your hobby well it's time to find a new one. Hahaha, people whine about GW and STILL buy from them. WTF?!? why oh why I ask!!!!?!?!?!

Not sure where anyone noted that miscasts were 'ruining their hobby' and I'm not sure where you think all this rage is coming from. All I have seen thus far about Finecast have been some legitimate concerns given the pictorial evidence we have seen thus far. Whether those concerns are borne out in the long run remains to be seen. As to acting on those concerns, well that's kind of what the debate is turning to; the fact is that if such miscasts are prevalent then people will stop buying GW, as a significant drop in quality versus price would affect any business.

You need to calm down a bit, think about what you are saying and perhaps try and engage people a little more politely if you really want people to not write off your points at face value.

DarkStarSabre wrote:

blasto0341 wrote:How many times have you gone back to a store to return something? Why is it such a shock that a "new" item hits the shelf and some are not perfect. FFS give them some room to fix the initial errors. Ya'll act like you've never returned anything, or encountered a flaw in a product.

A product being pushed as heavily as Finecast should have a bit more quality control really. If this is their finest quality material with super-detailed results then you'd think they'd put a bit more effort into some of it.

So far the miscasts seen or heard about have been quite severe - not repairable minor defects but whole parts deformed. Not the best way to start a line off.

C'mon man, how can you blame GW, are you at the factory seeing that they don't have this quality control? I bet all my orks they have it, but the jackass doing the job missed some. Are you really smashing GW and not the lazy workers who have jobs to look at a conveuyer belt full of plastic army men waiting for a mistake to roll by? That is more likely than GW dropping the ball on their biggest release so far.